| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is there a wired version of this camera? | 2023-02-10 | Yes. On the pigtail coming from the camera besides the power hookup there is a spot to use a wired connection also. Don't know why they don't have a pic of the end of the pigtail showing this. I have mine wired and it works fine. | TJG | 2023-02-10 |
| Is there a wired version of this camera? | 2023-02-10 | Hi, this camera was wireless camera( between the wifi router and camera) , but it need power cable plug in. | AOMEISI SECURITY | 2023-04-10 |
| How loud is the audible alarm, can you turn it off after the alarm is going off? | 2023-03-14 | Hi,The alarm will auto goin off after ten or fifteen second sound, Also u can turn it off during the APP operating. | AOMEISI SECURITY | 2023-03-20 |
| Esta cámara tiene auto panoramic cruise y auto preets patrol? | 2023-01-12 | La cámara de la pregunta. Tiene un zoom más o menos para con lo que dice la especificación que dice, trae, seguimiento de movimiento que la mayoría tiene. La devolví porque todo debe hacerse a través de la nube y eso es muy tedioso nada práctico. Y volví a adquirir una boavision ya tenemos 5 cámaras, la app es muy práctica y eficiente, lo único es que a mi país CR no las envían con un zoom de mayor alcance pero si hay. | Rochachi | 2023-01-13 |
| Esta cámara tiene auto panoramic cruise y auto preets patrol? | 2023-01-12 | No tiene, no te la recomiendo , detención de humanoides se confunde mucho con árboles y carros, etc | enrique lopez | 2023-01-13 |
| Esta cámara tiene auto panoramic cruise y auto preets patrol? | 2023-01-12 | yes | AOMEISI SECURITY | 2023-04-10 |
| Notice this camera has a different app, can this not be added to the hiseeu guardian vision app? | 2023-04-29 | sorry this wifi camera can't add to Guardian vision app if you need the compatible camera, you can email love@hiseeu.com to help you check | AOMEISI SECURITY | 2023-04-30 |
| Notice this camera has a different app, can this not be added to the hiseeu guardian vision app? | 2023-04-29 | Hi,Pls download Eseecloud app to your phone, it can got all function via this app. | AOMEISI SECURITY | 2023-05-04 |
| How to check warranty period? | 2023-04-12 | Hi,pls check by link https://hiseeu.com/pages/warranty or connect johnny@hiseeu.com | AOMEISI SECURITY | 2023-04-18 |
| Can i connect this camera to the cromorc wireless camera system? cromorc says it should work but they are not definitive on that. asin is b077s36zsp | 2023-02-19 | We do not recommend the our camera with other brand camera or system. | AOMEISI SECURITY | 2023-04-10 |
| Cloul free? | 2022-10-22 | “Cloul free?” I assume you’re asking if there is cloud storage included free of charge with the purchase of this camera (BTW this is how a question should be formulated) - the answer is NO As a matter of fact, this camera is sold as an addition to a compatible DVR system by the same company with hard drive storage capacity; even that does not include free storage beyond the local hard drive. | Ausamah | 2022-10-22 |
| Cloul free? | 2022-10-22 | As I explain before I buy 2 of this cameras las year is almost one year ago and both of this cameras are no longer working show like has full battery and is not and is frustrating keep trying | J-F-G | 2022-10-22 |
| Will this work with Blue Iris software? | 2022-12-04 | no | AOMEISI SECURITY | 2023-04-10 |
| Does this have to be plugged in via DC adapter and ethernet cable? | 2023-04-29 | Just need the DC adapter. You can connect the camera via wifi to your phone | Tu T. | 2023-04-29 |
| Does this have to be plugged in via DC adapter and ethernet cable? | 2023-04-29 | Just needs power, no need for Ethernet cable to use it. | Luis Salazar | 2023-04-29 |
| Does this have to be plugged in via DC adapter and ethernet cable? | 2023-04-29 | Hi, Just need to plugged in DC adapter, you can connect wifi via Eseecloud app.https://www.hiseeu.com/a/help/article/47057 | AOMEISI SECURITY | 2023-05-04 |
| Will this camera keep recordings on the hard drive along with the other Hiseeu cameras? | 2023-02-02 | I do not know the format on other Hiseeu Cameras. You can record off the memory card in the camera and also if you use your mobile phone it will record on it's hard drive. For the price I have no complaints, | Daniel… | 2023-02-02 |
| Will this camera keep recordings on the hard drive along with the other Hiseeu cameras? | 2023-02-02 | Yess, the camera add to another Hiseeu system. | AOMEISI SECURITY | 2023-04-10 |
| Does this work with alexa? model whd303 says it works with alexa, but i can’t find where this model does... | 2022-12-17 | Yes, the model and work with alexa, here is the link: https://hiseeu.com/a/help/article/27744 | AOMEISI SECURITY | 2023-04-10 |
| Is it compatible with the wall pixel app? | 2023-04-22 | Hi, pls use the Eseecloud app to got full of function setting. | AOMEISI SECURITY | 2023-04-26 |
| what is the native resolution of the video sensor (without upscaling) and what is a reasonable frame rate to expect when there's lots of motion? | 2023-02-27 | The native resolution is 3MP(2560×1440) | AOMEISI SECURITY | 2023-04-10 |
| Willis camera work with a 256 gb card? | 2022-11-09 | Yes..sometimes a bit slow retrieving video from larger cards though | Rod Perkins | 2022-11-09 |
| Is eseecloud the same as icsee app? | 2023-02-22 | No, pls use eseecloud app to setup the camera | AOMEISI SECURITY | 2023-04-10 |
| Is the 12vdc power connector a standard 2.5mm x 5.5mm sized plug, so i can use one of the standard 10m extension cables? | 2023-03-06 | Hi, for the Extension Cable, pls check the link as below: https://www.amazon.com/dp/B074TF6XN7. It can suitable Hiseeu camera perfectly | AOMEISI SECURITY | 2023-03-09 |
| Can you view/record the output from this camera with the HiP2P free software? | 2022-10-18 | Yes you can use the free software to play back what was recorded on the memory card you installed in the camera | jvaski | 2022-10-18 |
| Can you view/record the output from this camera with the HiP2P free software? | 2022-10-18 | If you put a memory card into the camera you can go to the camera's webpage (whatever IP address your router assigned to it) and set the camera to record plus other settings to suit. You can only view the camera from home (or where it is physically). You can also use the free ESEECLOUD software to view and record to your computer (Windows PC). ESEECLOUD is also available for iPhone and Android phones to let you view the camera when away from home. You do not have to pay for the optional cloud service to use ESEECLOUD software. I only tried HiP2P briefly and I don't know all its features. Sorry I know you wee asking about HiP2P but I hope this info helps. | Dean G. | 2022-10-18 |