| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Configuring Blue Iris and can't find the path for the main stream and sub stream. Can you tell me what they are? | 2023-02-03 | Once you add the camera and have the IP address and password entered in Blue Iris, click on the video tab, then configure, at the top right hit "find inspect" button, it should populate the main stream profile automatically, if not, this is what mine shows, using Blue Iris and a SV3C camera: /livestream/11?action=play&media=video_audio_data. For stream 2 it's /livestream/12?action=play&media=video_audio_data as far as I can tell. To configure the stream properties the camera outputs, like bit rate, etc, you have to use either the CamHi app, or a web browser. | S. Rotton | 2023-02-03 |
| How can I record all motion, it's alarming but not recording to my storage card. | 2023-03-15 | I actually have the same problem... I inserted a 8gb card, but it does not record.... | KELLER C. | 2023-03-15 |
| What diameter hole do I need to drill to pass power cable through wall from camera? | 2022-12-19 | You just need about a 1/2" hole, which the camera once installed covers most of it. You feed/hide the cable(s) from the camera to the ceiling/wall one at time starting with the thicker one first. | Eddie_R | 2022-12-19 |
| What diameter hole do I need to drill to pass power cable through wall from camera? | 2022-12-19 | The plug end of the wire that comes off of the cameras power transformer is 3/8". | torlon2001 | 2022-12-19 |
| What diameter hole do I need to drill to pass power cable through wall from camera? | 2022-12-19 | About a 5/8" | larry davis | 2022-12-19 |
| What diameter hole do I need to drill to pass power cable through wall from camera? | 2022-12-19 | 3/4 inch | Pandad | 2022-12-20 |
| What diameter hole do I need to drill to pass power cable through wall from camera? | 2022-12-19 | 1/2 inch | José N. | 2022-12-21 |
| What diameter hole do I need to drill to pass power cable through wall from camera? | 2022-12-19 | The widest part of the cable harness is the ethernet plug. It measures .80 inches. | tj | 2022-12-24 |
| Is this compatible with my adt alarm? | 2023-05-12 | Not sure, if you adt alarm works with onvif, then if shoule work. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Technology | 2023-05-29 |
| Goes to Sleep? This was working great for a while, now requires connection with app to restart blue iris feed fails | 2022-08-29 | Its a pain in the ass to connect any app to the blue iris program. Especially it keeps changing your ip address on the camera. | rmp | 2022-12-04 |
| How do i connect this to home assistant? any links to how-to's? | 2023-04-17 | That is not the Cloud version. It does not connect to GH. | Pandad | 2023-04-17 |
| How do i connect this to home assistant? any links to how-to's? | 2023-04-17 | No, this wifi camera doesn't support home assistant, if you need the camera that works with home assistant, please have a look at this one https://www.amazon.com/gp/product/B0BGHWFMNZ If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Technology | 2023-05-29 |
| I have an ftp server and my only issue is that the pictures it sends are low resolution snapshots of 640x352. can this be reconfigured? | 2022-04-30 | Sorry, the resolution of the ftp picture is fixed, this can't be changed. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info-us@sv3c.com, we will answer you asap! | SV3C Technology | 2022-05-01 |
| I have an ftp server and my only issue is that the pictures it sends are low resolution snapshots of 640x352. can this be reconfigured? | 2022-04-30 | I have not seen any settings for the size of the still image. I was hopeful there would be a firmware release for these that might offer better adjustment parameters. | T. Conwell | 2022-05-03 |
| Incorrect password. Tried user and password using admin on both and said incorrect password. Added my own password and kept incorrect password. | 2023-01-15 | First use password is admin, and after change own password is better. User name is admin is better. | Riko・P | 2023-01-16 |
| How bright is the flood light? Is it sufficient to light up my driveway? | 2022-10-30 | Yes, is very clear with a very good resolution to. | José N. | 2022-10-30 |
| How bright is the flood light? Is it sufficient to light up my driveway? | 2022-10-30 | Yes it is. It lights up my backyard in the direction the light is pointed. | khalil haj-khalil | 2022-10-31 |
| How bright is the flood light? Is it sufficient to light up my driveway? | 2022-10-30 | It's going to illuminate 30 ft. or so. I have idea how long or short your driveway is. | tj | 2022-11-01 |
| Why does my camera always point to my right? To get it to look straight is a problem. I have to pan it all the way over to be straight. I emailed. | 2023-01-23 | Make sure in your area of view you select all areas. Sometimes it's on wrong setting. It's under alarm setting, you need to check all areas. | KEVIN J. | 2023-01-23 |
| Why does my camera always point to my right? To get it to look straight is a problem. I have to pan it all the way over to be straight. I emailed. | 2023-01-23 | Not intended to insult anybody but it might be upside down. Mind was like this when I first installed. | James McGahee | 2023-01-23 |
| Why does my camera always point to my right? To get it to look straight is a problem. I have to pan it all the way over to be straight. I emailed. | 2023-01-23 | Yes, we received your emails and we are trying to solve this problem for you. | SV3C Technology | 2023-01-31 |
| I will use a secured network nvr. can the camera wifi be set up without installing any app and without ever connecting to the internet? | 2022-10-17 | Yes, you should be able to. You would plug it into your local network, and then access the camera from a pc browser to configure the wifi settings. | E.C. | 2022-10-17 |
| I will use a secured network nvr. can the camera wifi be set up without installing any app and without ever connecting to the internet? | 2022-10-17 | Yes, you can connect the camera to your router via LAN cable, and find the IP address of the camera from your router. Next, load the camera on your PC(must connect the same network with the camera), enter the camera's IP address in the website bar of the browser, input the camera's username and passwod, then you can login the camera and setup it. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info-us@sv3c.com, we will answer you asap! | SV3C Technology | 2022-10-18 |
| 24-7 recording? | 2023-01-16 | Yes. | Bruce L. Tiss | 2023-01-16 |
| 24-7 recording? | 2023-01-16 | Yes….with a sandsk card installed | Zooka | 2023-01-16 |
| 24-7 recording? | 2023-01-16 | Yes. | Amazon Customer | 2023-01-17 |
| What is wifi longest range from camera to router | 2023-05-30 | 40 to 50 feet. I have it at the corner of the house and the router is in the middle of house. Seems to stay connected 65% of the time at that distance. | khalil haj-khalil | 2023-05-30 |
| What is wifi longest range from camera to router | 2023-05-30 | thats all contingent on your Wifi Router broadcast rage and not the camera. | Kermith Tristani | 2023-05-30 |
| What is wifi longest range from camera to router | 2023-05-30 | Depends on your router……mine are about 100 ft | Zooka | 2023-05-30 |
| What is wifi longest range from camera to router | 2023-05-30 | My camera works with my cell phone anytime, when I was in Medford Oregon two weeks ago I could pull up the camera. I have AT&T and T- Mobile for my cell phone. | CHIEF 1 | 2023-05-30 |
| What is wifi longest range from camera to router | 2023-05-30 | The Wi-Fi Camera's range will vary with the type of structures the signal has to go through and Wi-Fi interference in your area. You can hardwire the camera using a CAT5 or CAT6 cable with a maximum length of 100 meters or 328 feet. | J.L. | 2023-05-30 |
| What is wifi longest range from camera to router | 2023-05-30 | A quick answer to that would be, it depends on the walls/location(obstructions) the signal have to travel. You can always buy a wifi extender and some people even place their router in the attic for better coverage. Haven't had any wifi issues wvwn with camera installed outside under the carport | (\)erf )3@)3Y | 2023-05-30 |
| What is wifi longest range from camera to router | 2023-05-30 | I have a wifI extender inside an upstairs window of my house. It can reach a barn camera 100' away but will lose connection occasionally in heavy snow or rain. | torlon2001 | 2023-05-31 |
| How to Factory Reset? | 2022-10-03 | Just read the leaflet , it shows you on the illustrations. | rmp | 2022-10-03 |
| How to Factory Reset? | 2022-10-03 | Press in the reset button next to the ethernet cable. | Bruce L. Tiss | 2022-10-03 |
| How to Factory Reset? | 2022-10-03 | On the camera pigtail there are 3 leads. Ethernet, Power & Factory Reset Button The camera can be reset from the web configuration under Settings=>System=>Initialize | tj | 2022-10-04 |
| How to Factory Reset? | 2022-10-03 | Please reset the camera by pressing the tab inside the 3rd cable that has the insert cover for 15 seconds, if reset succeed, you will hear a sound from the camera. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info-us@sv3c.com, we will answer you asap! | SV3C Technology | 2022-10-04 |
| Is there more than a power cable to this camera? | 2023-02-08 | Just a 120 V charger (slightly bigger than a phone) + thin power cable. reset is WIFI | Eddie_R | 2023-02-09 |
| Is there more than a power cable to this camera? | 2023-02-08 | This 1080P wifi camera attached with 3 cables, 1 power connection cable, 1 reset button cable and 1 Ethernet port cable, there is 1 power adapter in the package with the camera. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info-us@sv3c.com, we will answer you asap! | SV3C Technology | 2023-02-13 |
| How long are these cameras last. I purchased one in May2022, It now does not rotate correctly? | 2023-03-18 | Mine is only 4 months newer than yours but I have had no problems with it. | Bruce L. Tiss | 2023-03-18 |
| How long are these cameras last. I purchased one in May2022, It now does not rotate correctly? | 2023-03-18 | So sorry to know that your camera not working now, please contact SV3C, through your Amazon order number or send email to the email address print on the paper manual, we will help you! Please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Technology | 2023-05-29 |
| I'm replacing a light with this camera and was wondering if the camera can be hard wired into the existing electrical since there is no outlet nearby? | 2022-12-04 | You can plug it in with an extension wire. | rmp | 2022-12-04 |
| I'm replacing a light with this camera and was wondering if the camera can be hard wired into the existing electrical since there is no outlet nearby? | 2022-12-04 | No,not direct hard wire. However if you are replacing a light, simply come out of the light box and add a receptacle box and receptacle to plug in the camera, and put a cover plate over the existing round light box. | John Preku | 2022-12-04 |
| I'm replacing a light with this camera and was wondering if the camera can be hard wired into the existing electrical since there is no outlet nearby? | 2022-12-04 | I added a camera from a lamp outlet and just installed an outdoor flush mount outlet where the lamp was and just plugged in the transformer into that. | torlon2001 | 2022-12-04 |
| I'm replacing a light with this camera and was wondering if the camera can be hard wired into the existing electrical since there is no outlet nearby? | 2022-12-04 | No the cameras transformer needs to be plugged in an 110 volt outlet | George Cvet | 2022-12-04 |
| I'm replacing a light with this camera and was wondering if the camera can be hard wired into the existing electrical since there is no outlet nearby? | 2022-12-04 | The power adapter that comes with the camera, plugs I to am outlet | Dkocala | 2022-12-04 |
| I'm replacing a light with this camera and was wondering if the camera can be hard wired into the existing electrical since there is no outlet nearby? | 2022-12-04 | No. You have to plug in a USB adapter. You could change the light socket to a receptical. | P. Calhoun | 2022-12-04 |
| I'm replacing a light with this camera and was wondering if the camera can be hard wired into the existing electrical since there is no outlet nearby? | 2022-12-04 | Yes it can be; just like putting a whip on | Brian and Colleen Chapman | 2022-12-04 |
| I'm replacing a light with this camera and was wondering if the camera can be hard wired into the existing electrical since there is no outlet nearby? | 2022-12-04 | No the cameras transformer needs to be plugged in an 110 volt outlet | George C | 2022-12-04 |
| I'm replacing a light with this camera and was wondering if the camera can be hard wired into the existing electrical since there is no outlet nearby? | 2022-12-04 | No, this camera is powered by DC 12V 1A, if you connect it to the existing electrical(AC power 220V), it will burn this camera, don't do that!dangerous! If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info-us@sv3c.com, we will answer you asap! | SV3C Technology | 2022-12-05 |
| I'm replacing a light with this camera and was wondering if the camera can be hard wired into the existing electrical since there is no outlet nearby? | 2022-12-04 | This device has a “wall wart” style transformer that requires a standard wall socket. | tj | 2022-12-08 |
| I'm replacing a light with this camera and was wondering if the camera can be hard wired into the existing electrical since there is no outlet nearby? | 2022-12-04 | Thats exactly what I did with mine. | Pandad | 2022-12-09 |
| It is recording people, but not cars driving by, how do I get it to record the cars too? | 2023-03-15 | Make sure coverage is in full center mode, and you need alerts on to check your video | KEVIN J. | 2023-03-15 |
| It is recording people, but not cars driving by, how do I get it to record the cars too? | 2023-03-15 | Camera, settings, alarm, humanoid uncheck | Zooka | 2023-03-15 |
| It is recording people, but not cars driving by, how do I get it to record the cars too? | 2023-03-15 | If you disable the AI alarm, it will catch every change in the image, including when cars drive by. You might get too many alarms, like if the light changes a lot, but you can adjust sensitivity. | Alex C | 2023-03-16 |