| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| If you have a solar power 12 volt system using 12 battery backup will it work with the rlc-510 wa cameras? | 2023-01-17 | Hello. The RLC-510WA should be powered by DC 12V/1A. The power adapter is included in the box. We are sorry to tell you that it cannot work with your solar power system. | ReolinkDirect | 2023-01-18 |
| If you have a solar power 12 volt system using 12 battery backup will it work with the rlc-510 wa cameras? | 2023-01-17 | As long as you have outlets. Otherwise you’ll need an adapter to wire in and send the proper volts. | Dash | 2023-01-18 |
| Is the power adapter 110v only, or dual voltage (110/220)? | 2023-02-19 | 100-240 vac, 50/60 htz... It has a wide voltage rating per the printing on the power supply | David | 2023-02-19 |
| Is the power adapter 110v only, or dual voltage (110/220)? | 2023-02-19 | 110 only | mikey | 2023-02-19 |
| Is the power adapter 110v only, or dual voltage (110/220)? | 2023-02-19 | The product comes with a 110 plug only, DC 12V that plugs into a custom port in the camera. BTW I've never been able to calibrate the motion detection on the camera to record only wanted events (Ring is by far more advanced and easier to use). | David A | 2023-02-19 |
| Is the power adapter 110v only, or dual voltage (110/220)? | 2023-02-19 | It is a self-regulating power supply so it will work on 110 or 220. | meautoman | 2023-02-19 |
| Is the power adapter 110v only, or dual voltage (110/220)? | 2023-02-19 | Yes, the power supply that came with mine says this: AC/DC ADAPTOR 2114 Model:DCT12W120100US-BO Input: 100-240V- 50/60Hz 0.34 max. Output: 12.0V = 1.0A | bluedonkey | 2023-02-19 |
| Is the power adapter 110v only, or dual voltage (110/220)? | 2023-02-19 | Hello. The input voltage of this included DC Power adapter is 100~240V (US-type). You may need to use the converter adapter if uses in a different country. | ReolinkDirect | 2023-02-20 |
| Do i need to remove the camera to change the wifi password (it was initialized and working with wifi)? | 2022-07-22 | Hello. If you can still access the camera, you can go to the network setting page to input your new wifi password first and change the wifi password via the wifi interface later. Otherwise, you need to reconnect the camera to the router via cable to change the wifi information. | ReolinkDirect | 2022-07-27 |
| R the rlc-510wa cameras compatible with the older rln8-410 8 channel mvr - if so any fairly detailed instruction on how to set up ? thanks ? | 2022-08-28 | Yes they are compatible as long as you are using Reolink software. I am using a RLC-511 camera with 3 RLC-410 cameras and 2 Reolink DUOs. So far so good!!!!!!!!!!!!!!!!!! | Russell Osbourn | 2022-08-28 |
| R the rlc-510wa cameras compatible with the older rln8-410 8 channel mvr - if so any fairly detailed instruction on how to set up ? thanks ? | 2022-08-28 | Hello. Yes, you can use this camera on the older version RLN8-410. Please note that the Human/Vehicle detection function can only be used on 8-channel Reolink NVR of hardware versions H3MB18, N2MB02, and N3MB01. You can refer to the link below for detailed instructions. https://support.reolink.com/hc/en-us/articles/4403408104345-How-to-Add-Configured-WIFI-Cameras-to-POE-NVR-Video-. | ReolinkDirect | 2022-08-29 |
| does this require an ethernet cable at all times or is it just for setup? | 2023-03-01 | You need an ethernet cable for initial setup. Once setup you can use it wired or wireless. | Amazon Buyer | 2023-03-01 |
| does this require an ethernet cable at all times or is it just for setup? | 2023-03-01 | Just for setup | David A | 2023-03-01 |
| does this require an ethernet cable at all times or is it just for setup? | 2023-03-01 | Just at the setup time. | Ashok Patel | 2023-03-01 |
| does this require an ethernet cable at all times or is it just for setup? | 2023-03-01 | Video could not be loaded | ReolinkDirect | 2023-03-02 |
| does this require an ethernet cable at all times or is it just for setup? | 2023-03-01 | This particular device doesn't require an ethernet cable as it is not hardwired to a DVR. Monitoring the camera is accomplished through the Reolink app using your Android or Apple phone. This is a wireless camera. | Jim H. | 2023-03-04 |
| does this require an ethernet cable at all times or is it just for setup? | 2023-03-01 | The ethernet cable is used for set up. After that, it will work on wifi if you have that available where the camera is located. It can ALSO work connected with ethernet, but not both. Ethernet takes first priority when plugged in. | meautoman | 2023-03-05 |
| what is the FOV for this model? | 2023-02-21 | Hello. The field of view for this outdoor security wifi camera is Horizontal at 80°& Vertical at 42°. | ReolinkDirect | 2023-02-21 |
| what is the FOV for this model? | 2023-02-21 | 80° horizontal and 42° vertical | Dash | 2023-02-21 |
| Is this a battery powered camera or do I need to get a power supply? | 2023-01-18 | Power supplied by outlet | Double D | 2023-01-18 |
| Is this a battery powered camera or do I need to get a power supply? | 2023-01-18 | it comes with a plug in wall power supply | jerryg | 2023-01-18 |
| Is this a battery powered camera or do I need to get a power supply? | 2023-01-18 | Plugs into the wall outlet, comes with power plug and power extender cable. | M. Clark | 2023-01-18 |
| Is this a battery powered camera or do I need to get a power supply? | 2023-01-18 | Power supply only ! They do supply enough wire for you to run a long distance to power supply. | dbutcher | 2023-01-18 |
| Is this a battery powered camera or do I need to get a power supply? | 2023-01-18 | Comes with a power adapter, doesn't use a battery. | Tony | 2023-01-18 |
| Is this a battery powered camera or do I need to get a power supply? | 2023-01-18 | It includes the power supply. It’s not battery powered. It plugs into a wall outlet. | Dash | 2023-01-18 |
| Is this a battery powered camera or do I need to get a power supply? | 2023-01-18 | Hello. This 5MP Home Camera is a non-battery powered camera, which should be powered by DC, a DC 12V/1A power adapter is included in the package. | ReolinkDirect | 2023-01-18 |
| Onvif? Rtsp? Blue iris? | 2022-11-07 | I think it works with Blue Iris not sure about other 2 I either use the reolink App for my phone or the webclient software for p.c . | M. Clark | 2022-11-08 |
| Onvif? Rtsp? Blue iris? | 2022-11-07 | Hello. Yes, this camera supports RTSP and can work with a third party software like Blue Iris. | ReolinkDirect | 2022-11-08 |
| after set up,you don't need the ethernet connector attached to the camera. Does it just hang there exposed to the outside? | 2023-04-05 | Yes, it has a cover and an insert to keep dirt/moisture out. | David A | 2023-04-05 |
| after set up,you don't need the ethernet connector attached to the camera. Does it just hang there exposed to the outside? | 2023-04-05 | You can use the cap and make sure to tape it so it (doesn't hang) is not in open area to avoid getting wet from the rain water. | Ashok Patel | 2023-04-05 |
| after set up,you don't need the ethernet connector attached to the camera. Does it just hang there exposed to the outside? | 2023-04-05 | Instructions do not talk about how to terminate the ethernet connector but mine came with an extra parts bag that contains a long sleeve, cap, o ring, and foam washer. I believe that is for weatherproofing. You would have to verify that with Reolink. For my set up I used a round universal camera mounting box and put the camera and wiring into that. it offset the camera about 1 1/2 inches off the mounting surface. I then sealed it with caulking around the box leaving a weep hole at the bottom. Another way would be to enlarge the wire pass through hole to accommodate the whole bundle and put some electrical tape at the ends but that would mean a large hole at the wall surface and less surrounds to mount the camera. The manufacturer may have a better solution, but my mounting box did the trick for me | David | 2023-04-05 |
| after set up,you don't need the ethernet connector attached to the camera. Does it just hang there exposed to the outside? | 2023-04-05 | Hello. Yes, after the initial setup, you can remove the network cable from the router, and make it connect to the router via wifi. And yes, the waterproof rating of this wifi outdoor camera is IP66 which can work perfectly outdoor. | ReolinkDirect | 2023-04-06 |
| after set up,you don't need the ethernet connector attached to the camera. Does it just hang there exposed to the outside? | 2023-04-05 | This particular camera is wireless, hence the antennas on either side of it. It is powered by an internal battery that needs to be charged through a USB connection on the camera. If the camera is mounted close enough to a 110 ac outlet, you could leave it plugged in, which is what I did. I have the camera mounted inside the garage close to an outlet. The monitoring takes place through your phone using the Reolink app. | Jim H. | 2023-04-06 |
| Alexa compatible? | 2023-06-10 | I don't think so. | Ashok Patel | 2023-06-10 |
| Alexa compatible? | 2023-06-10 | Hello, yes, this camera supports Alexa, please refer to: https://support.reolink.com/hc/en-us/articles/900000616606-Which-Reolink-Cameras-can-Work-with-Amazon-Alexa/ And you could refer to this guide to add the camera to Alexa: https://support.reolink.com/hc/en-us/articles/360037976953-How-to-Add-Reolink-Cameras-to-Amazon-Alexa/ | ReolinkDirect | 2023-06-12 |
| I'm confused, why are there two antennas? | 2022-06-28 | For better wifi reception | Dash | 2022-06-28 |
| I'm confused, why are there two antennas? | 2022-06-28 | Perhaps 2 different wifi frequencies available...just a guess. To be sure check with Reolink | David | 2022-06-28 |
| I'm confused, why are there two antennas? | 2022-06-28 | It always come with 2 antennas so it can help connect with WiFi. | Ashok Patel | 2022-06-28 |
| I'm confused, why are there two antennas? | 2022-06-28 | Hello, since the RLC-510WA camera is a wireless security camera, the antennas of the camera can help it work better and be good for the network connection. | ReolinkDirect | 2022-06-30 |
| Does it has recharge battery inside? If dc power plug out, how long will the cam still operate? | 2022-06-09 | It does not have a battery, has to be plugged in to ac power. | jerryg | 2022-06-09 |
| Does it has recharge battery inside? If dc power plug out, how long will the cam still operate? | 2022-06-09 | no battery/not rechargeable. | Amazon Customer | 2022-06-10 |
| Does it has recharge battery inside? If dc power plug out, how long will the cam still operate? | 2022-06-09 | This camera does not have a battery, it must be plugged in to operate. | Stephen Bryant | 2022-06-10 |
| Does it has recharge battery inside? If dc power plug out, how long will the cam still operate? | 2022-06-09 | Hello. Please note that there is no battery inside. It needs to be powered by the DC adapter directly. If you prefer a wifi camera with a battery inside, please have a check on the 4MP spotlight battery camera, Argus 3. Here is the link for it. https://www.amazon.com/Dp/B08BZ4XBDP | ReolinkDirect | 2022-06-10 |
| Is this camera powered by a usb type plug or a wall plug? Can you get a longer cord? | 2023-06-03 | No USB, wall plug and comes with extension cable so camera could be about 10 feet away from the outlet. | Ashok Patel | 2023-06-03 |
| Is this camera powered by a usb type plug or a wall plug? Can you get a longer cord? | 2023-06-03 | Powered by wall plug, and yes, you can get a longer plug cable, although mine came with a 15 ft cord, so none was needed. | Michael Phelps | 2023-06-03 |
| Is this camera powered by a usb type plug or a wall plug? Can you get a longer cord? | 2023-06-03 | It is powered by a transformer that is plugged into a 120v receptacle, not a usb. Power adapter is permanently wired and the cord has a quick connect phono type plug on the end that plugs into the wiring harness of the camera, I believe that the camera end is female and adapter end is male. Its been a while since I installed it. If you wanted to I suppose that you could make an extension with your own wire(matching original 2 conductor wire) and purchasing connectors or splicing, but be careful not to blow the transformer, I don't know if the manufacturer has a pre made extender. You would have to check with them. | David | 2023-06-03 |
| Is this camera powered by a usb type plug or a wall plug? Can you get a longer cord? | 2023-06-03 | It is a USB connection. Of course, you can plug the connector into a 110 wall outlet. Might use an extension cord. | Jim H. | 2023-06-03 |
| Is this camera powered by a usb type plug or a wall plug? Can you get a longer cord? | 2023-06-03 | USB cord | David | 2023-06-03 |
| Is this camera powered by a usb type plug or a wall plug? Can you get a longer cord? | 2023-06-03 | It's a wall plug and you can get a extension | James C. | 2023-06-03 |
| Is this camera powered by a usb type plug or a wall plug? Can you get a longer cord? | 2023-06-03 | It is powered by a wall plug . It comes with an extension cable | Robert | 2023-06-03 |
| Is this camera powered by a usb type plug or a wall plug? Can you get a longer cord? | 2023-06-03 | You'll need a regular outlet within 10 feet or so to use the cable it comes with, but there are tons of extension options available right here on Amazon. Just search relink extensions. | Enthusiastic Survivalist | 2023-06-03 |
| Is this camera powered by a usb type plug or a wall plug? Can you get a longer cord? | 2023-06-03 | DC adapter that plugs into an outlet. It comes with a really long cord. Probably 15 or more feet long but that’s just a guess. | Bruce | 2023-06-03 |
| Is this camera powered by a usb type plug or a wall plug? Can you get a longer cord? | 2023-06-03 | Hello. The adapter for the Wired Wi-Fi Camera RLC-510WA is a wall plug. If you want a longer cord, you may consider using a power extension cable. Any question, please contact us via Amazon Message: https://www.amazon.com/gp/help/contact-seller/contact-seller.html?sellerID=A22EYB2OIILVQA | ReolinkDirect | 2023-06-04 |
| How many days would record with a 256gb sd? | 2023-01-27 | Hello. The bitrate affects video quality and recording file size. In general, the higher the bitrate, the better the image and audio quality and the larger the file size. Here is the relationship between SD card capacity, bitrate and recording time: by 256GB SD card, with a bitrate of 2048 kbps, this camera can record for 291.3 hours; with a bitrate of 5120 kbps, this camera can record for 116.5 hours; with a bit rate of 8192 kbps, this camera can record for 72.8 hours. | ReolinkDirect | 2023-01-27 |
| How many days would record with a 256gb sd? | 2023-01-27 | I I all depends on how your setting are adjusted but I normally get a month. | Russell Osbourn | 2023-01-27 |
| How many days would record with a 256gb sd? | 2023-01-27 | I get around 7-8 days. | Double D | 2023-01-27 |
| what is the FOV? | 2023-02-21 | Video could not be loaded | M. Clark | 2023-02-21 |
| what is the FOV? | 2023-02-21 | Hello. The field of view for this outdoor security wifi camera is Horizontal at 80°& Vertical at 42°. | ReolinkDirect | 2023-02-21 |
| what is the FOV? | 2023-02-21 | The field of view (FOV) is -Horizontal 80° -Vertical 42° | Dash | 2023-02-21 |
| what is the FOV? | 2023-02-21 | I think it means field of view | jerryg | 2023-02-21 |
| Is there an antenna with better reception? more gain dB? Which one do you suggest? | 2022-08-29 | Hello. The gain of antenna for this 5MP wifi outdoor camera is 2.5DBI. And the interface Size of the antenna is m6*9.2mm. Even though the antennas are detachable, it's not suggested to replace them with antennas of other brands, and we cannot guarantee the performance. | ReolinkDirect | 2022-08-30 |
| Will i be able to access this camera remotely using an iphone 13 operating on t-mobile 5g network? | 2022-08-31 | As far as I know you should be able to access these cameras with any phone as long as you have Wi-Fi connection. | dbutcher | 2022-08-31 |
| Will i be able to access this camera remotely using an iphone 13 operating on t-mobile 5g network? | 2022-08-31 | Absolutely. The app connection works well over 5g or wifi. | Dash | 2022-08-31 |
| Will i be able to access this camera remotely using an iphone 13 operating on t-mobile 5g network? | 2022-08-31 | As long as you download the reolink app, should be no problem. | M. Clark | 2022-09-01 |
| Will i be able to access this camera remotely using an iphone 13 operating on t-mobile 5g network? | 2022-08-31 | Hello. Yes, as soon as this wifi security outdoor camera has connected to the internet, you can access it remotely (with 3G / 4G / 5G data or connect the devices with another WLAN that has access to the Internet) via the Reolink APP on your phone. | ReolinkDirect | 2022-09-02 |
| Does the Reolink solar panel work with this camera? | 2023-04-08 | NO! This camera has no battery and needs to be pluged in. | M. Clark | 2023-04-09 |
| Does the Reolink solar panel work with this camera? | 2023-04-08 | Hello. No, this camera is not a battery-powered camera, it cannot be charged by a solar panel, and it should be powered by a DC 12V adapter, and the adapter is included in the box. | ReolinkDirect | 2023-04-09 |
| Does the Reolink solar panel work with this camera? | 2023-04-08 | Nope. There is no on-board battery to store the charge from the solar panel. | Enthusiastic Survivalist | 2023-04-09 |