| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does the app have continuous background play? For example: can I use other apps while listening to the camera, like a baby monitor does? | 2022-11-28 | No | Debi O'Neill | 2022-11-29 |
| Will this camera work with 5 GHz network band? | 2023-02-05 | I do not think so. The specifications say 2.4GHz. | Utdeere | 2023-02-05 |
| Will this camera work with 5 GHz network band? | 2023-02-05 | Probably, but after 30 days will stop work. | Ronoldy Enrique | 2023-02-06 |
| Dang - is there a way to have alerts 'on' on one phone and NOT the other? | 2022-07-11 | Yes.. Settings, Apps, then pick Fiet. When app info opens, your first choice is notifications. This setting is just for that phone. Do this on each phone. | Robert Dodson | 2022-07-12 |
| Dang - is there a way to have alerts 'on' on one phone and NOT the other? | 2022-07-11 | Thank you for your question, yes, instead of sharing the same username & password, you can create a 2nd (unique) username and password for the 2nd device. Using the first device (admin) you can give the 2nd device permission to access camera, the 2nd device won't have full access or the same access as the first device (admin). | Oscar Guerrero | 2022-07-12 |
| Diws this product use SD card. If so, where is the slot for it | 2023-01-02 | No | margaret zwahlen | 2023-01-02 |
| Diws this product use SD card. If so, where is the slot for it | 2023-01-02 | It does have a SD card, you have to purchase it separately. It goes under the eye of the camera about 1 inch down on the side printed Feit electric. | Tom Phillips | 2023-01-03 |
| Diws this product use SD card. If so, where is the slot for it | 2023-01-02 | Video could not be loaded | Tom Phillips | 2023-01-03 |
| Manufacturer: can new mounting stickers be purchased? I need new mounting stickers. | 2022-06-26 | You probably CAN get them but some of mine i have hanging w/Command Velcro. :) you should be able to cut a piece of other double sides mounting tape and hang it. | AH | 2022-06-26 |
| Manufacturer: can new mounting stickers be purchased? I need new mounting stickers. | 2022-06-26 | Thank you for your question, please send request for additional mounting stickers to our customer service support. Please send info and request to info@feit.com | Oscar Guerrero | 2022-06-29 |
| Is there any way to turn it off (scheduled or proximity like Nest thermostat) from the phone? ie. only want it on when I am not in the house. Unplug? | 2022-08-17 | I just unplug unit | Ryan | 2022-08-17 |
| Is there any way to turn it off (scheduled or proximity like Nest thermostat) from the phone? ie. only want it on when I am not in the house. Unplug? | 2022-08-17 | Unfortunately there is no way to turn it off. I turn it around facing the wall when I'm home. Which also means sometimes I forget to reset it | Hassan | 2022-08-18 |
| Is there any way to turn it off (scheduled or proximity like Nest thermostat) from the phone? ie. only want it on when I am not in the house. Unplug? | 2022-08-17 | Hello, Thank you for your question, Yes, in the camera settings you can create a schedule. Please fill free to contact us info@feit.com If you have any further questions. | Oscar Guerrero | 2022-08-19 |
| My devices are shared… if one user changes the alerts on their phone/app, will it change on the other phone? | 2022-07-11 | Yes Absolutely. | Amazon Customer | 2022-07-11 |
| My devices are shared… if one user changes the alerts on their phone/app, will it change on the other phone? | 2022-07-11 | Thank you for your question, yes if you change the alerts on one phone/device it will change it on the other phone/device. | Oscar Guerrero | 2022-07-12 |
| My devices are shared… if one user changes the alerts on their phone/app, will it change on the other phone? | 2022-07-11 | I believe so as the settings are on the camera. I use phone and computer to monitor, setting in one, the other sees it too. | TungLe | 2022-07-12 |