| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| I purchased this device installed it. it does detect motion but only a still picture and a video. i do not have the sd card but paid $50 for cloud sto | 2022-06-03 | I have found it only records with the SD card - I did not purchase the cloud | Eddie & Rachel Rackley | 2022-06-19 |
| I changed smartphone, my login for Cloudedge app won't work. The forgot password did not send email? | 2023-01-22 | Go to your Orders on Amazon, find your Cooau camera then select "Get Product Support". I would also write a scathing review, that is what I did when my camera failed and to my surprise someone from Cooau emailed me and we got the problem resolved. Good luck. | Diane | 2023-01-23 |
| will this quickly activate in time to catch vehicle rear license #s as it passes on my driveway? | 2022-06-09 | Yes unless they are driving 20+ mph down your driveway. | RichRich | 2022-06-12 |
| will this quickly activate in time to catch vehicle rear license #s as it passes on my driveway? | 2022-06-09 | Yes unless they are driving 20+ mph down your driveway. | RichieRich | 2022-06-12 |
| Can this camera connect to my existing nvr system? | 2022-08-14 | not sure what an nvr is, so I don't know. this is an IP (internet protocol) camera, connects to a variety of android and ios apps like cloudeye and perhaps others. | M. Alan B. | 2022-12-07 |
| Can it be activated by vehicles as they pass it down my driveway | 2022-06-10 | I haven't received this item. It has been lost on way | Govinda Niroula | 2022-06-10 |
| Can it be activated by vehicles as they pass it down my driveway | 2022-06-10 | Yes, any motion will activate it. They are very sensitive. Birds, deer, trees blowing, cars, or anything that passes in front of it will trigger even on the lowest sensitivity. | RichRich | 2022-06-12 |
| Can it be activated by vehicles as they pass it down my driveway | 2022-06-10 | Yes, any motion will activate it. They are very sensitive. Birds, deer, trees blowing, cars, or anything that passes in front of it will trigger even on the lowest sensitivity. | RichieRich | 2022-06-12 |
| don't want a camera with siren Does the camera exclude this option or can it be muted? | 2022-06-19 | it can be turned off. | John PJ | 2022-06-19 |
| don't want a camera with siren Does the camera exclude this option or can it be muted? | 2022-06-19 | No it doesn’t have a siren - it has a notification for your phone that can be turned off. | Eddie & Rachel Rackley | 2022-06-19 |
| don't want a camera with siren Does the camera exclude this option or can it be muted? | 2022-06-19 | There are no sirens on cameras and please know that these cameras require 2.5 mg wifi….not 5 whatever that means. I have spent $800 on these WORTHLESS cameras. I got ADT security. Much better! | Kathryn C. | 2022-06-19 |
| Where is the power button mine will now come on | 2022-07-20 | next to the plug-in/charging port below the camera! | TB | 2022-07-21 |
| Where is the power button mine will now come on | 2022-07-20 | Press the power button for 5 seconds Make sure it's fully charged first and SD card(installed if using). if Red light blinking, it has started. | John PJ | 2022-07-21 |
| Will this work with mipc app ? like my other cooau cameras | 2022-12-07 | Can’t answer any questions about this camera, it doesn’t work and company made good on the product. They were easy to work with and apparently couldn’t give us another replacement. Think there are sone technical issues that can’t be resolved. | Richard Sega | 2022-12-07 |
| Will this work with mipc app ? like my other cooau cameras | 2022-12-07 | I have 2 inside and one like this outside, all work on the same app. | John PJ | 2022-12-07 |
| Will this work with mipc app ? like my other cooau cameras | 2022-12-07 | I don't know, but I expect it would. I use cloudeye, setup was simple! | M. Alan B. | 2022-12-07 |
| Where is this made? | 2022-04-28 | China | M. Alan B. | 2022-12-07 |
| Are the set of screws adequate for brick walls? | 2022-06-12 | No | Eddie & Rachel Rackley | 2022-06-19 |