| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How to add camera to 2nd device? Camera is online but getting invalid password message. | 2022-10-18 | the password could be your router pw | rhonda niekamp | 2023-02-18 |
| Is the IR 850nm or 940nm? | 2022-09-11 | I had this happen, removed card, reinserted, then reset the camera. worked for me! | rhonda niekamp | 2022-10-12 |
| I have an SD card inserted and recognized but the camera is not recording. I can’t switch on the button in “low power and r” app option to record? | 2022-10-12 | I had this happen, what I did was remove the card, reinsert it, then pushed the reset button in the back. seemed to clear out for me. | rhonda niekamp | 2022-10-12 |
| Does the white light come on auttomatically? | 2022-09-11 | No, the white light is activated manually through the app. As far as I know, there is no motion detection light activation. We do get motion alerts through the app. | SciFiReader | 2022-09-12 |
| Does the white light come on auttomatically? | 2022-09-11 | only when I turn on to veiw at night but when I walk in front at night the red and blue light comes on. and blue in daytime | Amazon Customer | 2022-09-13 |
| Why is this camera more expensive than the 4mp camera? | 2022-09-11 | The battery stays charged longer and the clarity is amazing day or night | john irwin | 2022-09-11 |
| What kind of warranty do theses camera have? | 2022-09-19 | You can add more but has 1 year limited | john irwin | 2022-09-19 |
| Funciona con wifi 5 g ? | 2023-02-16 | No 5g Pero la transmisión de imagen es perfecta y fluida. | Darrin Garcia | 2023-02-16 |
| How do I connect this camera to a new phone? I reset the camera & follwed the steps on the video. I dont have the box anymore | 2022-09-17 | Reload the app in app store | rhonda niekamp | 2022-09-17 |
| Does the camera support connection via rtsp? | 2022-09-11 | not sure what you mean | rhonda niekamp | 2023-02-18 |
| what do you need to install solar panel separate from camera? | 2022-10-17 | an extension piece, sold seperately | rhonda niekamp | 2023-02-18 |
| Does not automatically record and will not let me enable recording and change power mode under the low power settings and recording menu why ? | 2022-09-09 | I had the same problem and contacted the company. The problem was the time zone. Once this is set correctly everything works like it should. i have 2 of these and love them while never having to charge them. Also color night vision. | Mr Fletcher Of Connecticut | 2022-09-10 |
| Is the app free? | 2023-02-18 | Yes, the app is free and easy to use once it shakes hands with the camera. | rhonda niekamp | 2023-02-18 |
| Is the app free? | 2023-02-18 | Yes | Randy | 2023-02-28 |