| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Will this camera fit on the rlc 833a's mounting plate? i'm planning to switch their positions but don't want to unscrew the plates? | 2023-05-02 | Hello. Yes, the mounting plate is the same for the RLC-833A and RLC-1224A, if you need any further help, please don't hesitate to contact us via Amazon message. | ReolinkDirect | 2023-05-04 |
| I would like to get some more info on 4k vs 12mp camera? which one is considered better or sharper? also i am torn between the 93 degree fov vs 105 | 2023-05-12 | Hi, this 12MP security camera provides wider coverage and captures even more details than 4K cameras.xa0 And it supports the color night vision with the spotlight. But if you want a wide-angle view, you may consider the one with the 105 degrees. If there is any problem with the product, please contact us by Amazon message for further assistance. | ReolinkDirect | 2023-05-14 |
| Hi, can this use the Reolink vandal proof bracket ? | 2023-05-19 | Hello. No, the Reolink vandal-proof bracket is designed for RLC-422, RLC-422W, RLC-842A, and RLC-542WA. For the RLC-1224A, there are screws and a mounting plate provided, you could fix it to the ceiling/ wall with screws, which are also sturdy. | Reolink | 2023-05-21 |
| Will this camera be made in the black color? | 2023-04-30 | Hello. Sorry that we are not sure of this currently. But we have transferred your request for the black color version to our Product department and they will take this idea into consideration in the near future. | ReolinkDirect | 2023-05-01 |
| What is the horizontal wide angle view of rlc-1224a? its different on the reolink website (118 degrees) than on the amazon listing (93 degrees). | 2023-05-04 | Hello. Thank you for your attention. The lens of this 12MP PoE camera has been updated to 4mm. So the horizontal angle of this camera is 93°. | ReolinkDirect | 2023-05-05 |
| Is this the same camera that comes with the reolink rlk8-1200d4-a 12mp poe security camera system? | 2023-06-09 | Hello, no, the camera in the RLN8-1200D4 is the model number RLC-D1200. The shape of them is the same, but some features between them are different. | ReolinkDirect | 2023-06-11 |
| Can I mount this on a (vertical) wall, instead of ceiling? | 2023-04-30 | Hello. Yes, you can install this 12MP PoE camera on the wall. After you install it on the wall, you can manually rotate the lens to get a suitable viewing angle. For more details, please enter this link and reply 'Contact the seller': https://www.amazon.com/gp/help/contact-seller/contact-seller.html?sellerID=A22EYB2OIILVQA | ReolinkDirect | 2023-05-01 |