| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Has anyone else experienced complete or almost complete volume loss in one earbud? | 2022-05-14 | Yes. In my case I did not give the buds enough time to charge completely. That was on me I took out one bud so I could listen to what a person was saying. I left the bud out of the case instead of putting it back in. Once I let them charge fully. It was fine. Hope that helps. | Amazon Customer | 2022-05-18 |
| how is the microphone when there’s background noise? | 2022-05-06 | Not good. While what the mics pick up is crystal clear and doesn't break up, they do not filter out background noises very well. A crinkling plastic bag while you're talking sounds just as loud as your voice. If you're working in a noisy area I recommend the Plantronics Voyager 5200. | P Rowland | 2022-05-06 |
| I need to purchase extra tips that will fit in the case. I can't find the extras that came with them originally. What is the proper size? | 2022-04-05 | If you are referring to the silicone tips which fit into your ears: * The spare tips which came in the box are different sizes. “Proper size” is the size which best fits your own individual ears. * If you go to tozostore dot com —> products —> ALL , you will find the replacement set of “TOZO NC9 True Wireless Stereo Headphones Headset Ear Caps Eartips” for US dollars 7.99. * You can also email them. They’re very prompt and helpful. | Campfire D. (2016) | 2022-04-05 |
| I need to purchase extra tips that will fit in the case. I can't find the extras that came with them originally. What is the proper size? | 2022-04-05 | They come with a ton of extras in many different sizes. | Krkama | 2022-04-05 |
| I need to purchase extra tips that will fit in the case. I can't find the extras that came with them originally. What is the proper size? | 2022-04-05 | I am not sure but you can try and contact their costumer service dept. I found them to be helpful | Gary Schoolden | 2022-04-05 |
| Can these be connected to IFly device? | 2022-05-22 | Not sure what that is However, if the "Ifly" has Bluetooth and is capable of pairing audio devices then there should not be a problem. | shadowfox | 2022-05-22 |
| Worked fine for a couple weeks then one bud just lost volume | 2022-05-14 | do a factory reset. | shadowfox | 2022-05-22 |
| Does anyone feel like your ears are plugged when you talk on the phone? I can’t hear Outside noise but my voice sounds muffled. | 2022-03-18 | That’s the seal. Yes, a bit muffled, but the other line can hear you quite well. | Jean Luc Picard | 2022-03-28 |
| When the battery is out of power, it makes this terrible siren sounding noise that won't stop until I put the case on the charger. Is this normal? | 2022-03-11 | I yet to experience such situation. | John Rivera | 2022-03-11 |
| When the battery is out of power, it makes this terrible siren sounding noise that won't stop until I put the case on the charger. Is this normal? | 2022-03-11 | Yes... | Demon D. Little | 2022-03-11 |
| What is the best mode to reduce noise so the person calling me isn’t distracted by it? i tried anc and it seemed to still be loud on their end. | 2022-04-27 | ANC only effects your end not your callers. After playing with them for a couple of days I found that it didn't really do much to cancel out background noise when making phone calls. | P Rowland | 2022-04-27 |
| What is the best mode to reduce noise so the person calling me isn’t distracted by it? i tried anc and it seemed to still be loud on their end. | 2022-04-27 | Yes the ANC mode is the best. I find sometimes mine will shut that off in the middle of something so tap your left earbud until you hear it say ANC on. | Delci Detterman | 2022-04-27 |
| I know the small end of the charging cable plugs into the charging case. Does it matter which side of it faces up? | 2022-06-03 | The plug has no up or down but is a C-type which is rounded for universal fit. | James R Kennedy | 2022-06-03 |
| I know the small end of the charging cable plugs into the charging case. Does it matter which side of it faces up? | 2022-06-03 | No. it is USB-C so it can go in either way. | DaTravelGuy | 2022-06-03 |
| I know the small end of the charging cable plugs into the charging case. Does it matter which side of it faces up? | 2022-06-03 | No | vrk | 2022-06-03 |