| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Separate pairing | 2021-12-31 | I don't think so. | SAG | 2022-01-01 |
| Can you use the earbuds for noise cancelling without pairing them to a device? I want to get them for my daughter who is sensitive to noise. | 2021-09-14 | They are pretty good for noise cancelling sometimes I have to take them out to hear even when no music is playing. | Jesfuu | 2021-09-14 |
| How do I raise volume in noise cancellation? It is too low and I still hear external sounds. | 2022-01-05 | Press the right ear bud on the letter R while it is in your ear and you will raise the volume. doing the same on the left will lower the volume | Frank B. | 2022-01-05 |
| Does NC9 require wireless charger? | 2022-01-22 | No ...it comes with the charger..the storage box is the charger.. | tad | 2022-01-22 |
| Does NC9 require wireless charger? | 2022-01-22 | No | John Welch | 2022-01-22 |
| These keep playing Amy Grant automatically. How to make it stop? | 2022-04-03 | Put the earbuds back in the charger box or disconnect from Bluetooth | Anthony R. Johnson | 2022-04-03 |
| touch co trols no longer functuin after only a few months. is there a manufacture's warranty? | 2022-04-16 | I have found the company to be very responsive and helpful. I suspect they'll make it right. | Joe Shapiro | 2022-05-10 |
| The touch pannels aren’t working for anything except accepting phone calls. I can’t pause the audio or activate noise cancelling. How do I fix this? | 2022-05-18 | You my need to start over in pairing the buds to the device and each other. Toro will pair to one device at a time. I have an iPod and an iPad. I ave to turn of completely my iPad. To use my buds with my iPod. Proximity is too close it confuses the buds. | Amazon Customer | 2022-05-18 |
| Mine pair separately but not together. tried the reset numerous times. also another pair for ac comes up. what is that? | 2021-12-31 | Mine pair separately but work together fine. I’m not sure what is going on with yours. | Roy H | 2021-12-31 |
| Mine pair separately but not together. tried the reset numerous times. also another pair for ac comes up. what is that? | 2021-12-31 | You might need to exchange, contact Tozo Customer Service | Phillip Dailey | 2021-12-31 |
| Tozo not finding iPhone 11 bluetooth. Anyone else experiencing this? Can you help? | 2021-11-29 | Had it happen with my first set. Returned them sitting the 30 day period. Only one side worked. New set…worked great for a few weeks and now only one side does. Tried everything. Can’t get them both to work. Buy Sony. | Kevin Heilbronner | 2021-11-29 |