| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is this comparable with stenhauser rs180? | 2023-02-11 | As I have never listened to anything using the stenhauser rs180, I must say that I cannot help you with this question. | Amazon Customer | 2023-02-11 |
| Is this comparable with stenhauser rs180? | 2023-02-11 | I couldn't say yes, but I wouldn't say no. Would I say maybe? I might. Or not. | Vomit | 2023-02-11 |
| Is this comparable with stenhauser rs180? | 2023-02-11 | Well, subjectively speaking and owner of many high end yet not the rediculously priced offerings they have - yes. I was skeptical when purchased and then happily surprised. 40mm drivers and wired or not and the NC for me is fine as it is. More importantly even, I can’t imagine this not fitting anyones head of any shape. The top head pad imo could be two to the side and not dead center a single - but that’s as picky as I can get. The voice of it, Hz is as balanced if not “flat” as it comes as one may like. Then, they have an app for custom EQ if need it colored. | Amazon_User | 2023-02-12 |
| Is it apple health compatible? if i connect the headphones to an iphone 12, will apple health be able to monitor the decibel level? thank you | 2023-01-12 | Yes | museken | 2023-01-17 |
| Do these work good on a lawnmower? I want to not hear the machine over the phone. | 2023-06-11 | I've never tried but would guess the noise cancelation is good enough for that. I really enjoy these headphones because the noise cancelation is top notch so if your thinking of buying these it would be a good investment. | Matthew Munoz | 2023-06-11 |
| Do these work good on a lawnmower? I want to not hear the machine over the phone. | 2023-06-11 | I haven't tried using them while mowing, but I work in a Noisy environment at work and when I choose Noise Cancelling I don't hear anything but what I'm listening to. | Customer | 2023-06-11 |
| Do these work good on a lawnmower? I want to not hear the machine over the phone. | 2023-06-11 | I haven't experienced using with a lawn mower but these definitely muffle a leaf blower as my landlord loves to leaf blow every single day. and right at my door. for the price these headphones are impressive. at this price point they won't silence everything but they definitely make the noise quiet down to the point where one can study and read and retain information | Gigi | 2023-06-12 |
| don't put pressure on your ears? | 2023-03-26 | Very comfortable | Gw | 2023-03-26 |
| don't put pressure on your ears? | 2023-03-26 | It is okay to wear it for a short period of time. But prolonged wear becomes a bit uncomfortable especially in noise cancelling mode. I can get in 2-3 hours of work before it starts getting uncomfortable. At this price point it not that bad. | Carmel | 2023-03-26 |
| Are the ear cups replaceable or are they permanently attached? | 2023-02-27 | Permanent | Robert B Connell | 2023-02-27 |
| Are the ear cups replaceable or are they permanently attached? | 2023-02-27 | They look permanently to me | Unconnected Bliss | 2023-02-28 |
| For games and music is this a good option? | 2023-02-27 | My son is a gamer and uses this on his game, computer, and console but prefers it for his music. | LY | 2023-02-27 |
| For games and music is this a good option? | 2023-02-27 | Absolutely, can’t go wrong! | Pietro A Serravalle | 2023-02-27 |
| For games and music is this a good option? | 2023-02-27 | My teenager uses these for gaming, music and for noise cancelling & is pleased with the quality. | Farrah Karadimos | 2023-02-27 |
| For games and music is this a good option? | 2023-02-27 | Yes | Amazon Customer | 2023-02-27 |
| For games and music is this a good option? | 2023-02-27 | Amazing for music! I don’t do any gaming so I couldn’t answer that one. But the sound is amazing and the choices for normal, noise canceling or transparency are super cool. | Anna | 2023-02-28 |
| I really want to try these, but has the headband plastic cracking issue been remedied on these Q30 headphones? | 2023-05-18 | I’ve had mine for quite since time and I have no cracking issues. Just bought my wife some for Mother’s Day as well | W. LEE BULLINS | 2023-05-18 |
| I really want to try these, but has the headband plastic cracking issue been remedied on these Q30 headphones? | 2023-05-18 | Two pairs for me now. Battery life is great. I’ve been hard on them. No issues. The attachments are of excellent quality. Worth the money. People do steal them be careful. | David Wendlandt | 2023-05-25 |
| Do these have the surround sound option in the app? | 2022-12-26 | No surround sound with these | Ken Anderson | 2022-12-26 |
| Do these have the surround sound option in the app? | 2022-12-26 | No | Scot Byram | 2022-12-27 |
| i bought these headphones and the foam has been getting damaged. does soundcore sell a replacement? | 2023-05-14 | I don't know. I haven't had this problem. | Amazon Customer | 2023-05-15 |
| I received the Q35 headphones, but returned because they kept falling off my head. Will I have the same issue with these?? | 2023-05-16 | Mine have never “fallen” off. | Frank Hoover | 2023-05-16 |
| I received the Q35 headphones, but returned because they kept falling off my head. Will I have the same issue with these?? | 2023-05-16 | Yes. Even when adjusted to the smallest size, they still fall when I tilt my head. | Shoegal | 2023-05-17 |
| I received the Q35 headphones, but returned because they kept falling off my head. Will I have the same issue with these?? | 2023-05-16 | Not sure, they fit my head fine | Korey G | 2023-05-17 |
| Do the Q30 headphones have wearing detection like the Q35? | 2022-12-29 | Anker requires you to install a proprietary app to pair the headphones. The app is used to track your online presence and up-sale their products. Other headphones do not recall bloated software to be installed on your phone. Worst purchase I made on Amazon, in a long time. | Cubicalrat | 2023-01-19 |
| How long does it take to charge the first time, when you’re setting it up? | 2023-02-04 | I didn’t have to charge it once it arrived, it was already charged, (not all the way, but about medium charged) but I did decide to charge it overnight the day I got it, and I haven’t charged it since, that was……about 5 days ago I think. It’s kept its charge, and I use them pretty often | Anna | 2023-02-04 |
| How long does it take to charge the first time, when you’re setting it up? | 2023-02-04 | I charged mine up overnight and it was ready to set up the next morning. | Amazon Customer | 2023-02-04 |
| How long does it take to charge the first time, when you’re setting it up? | 2023-02-04 | It took maybe an hour or less to take a full charge. Great success. | Vomit | 2023-02-05 |
| How long does it take to charge the first time, when you’re setting it up? | 2023-02-04 | I think it came precharged. | val | 2023-02-05 |
| is there sound leakage? | 2023-01-28 | Not that I have experienced. | Cindy Haggenmiller | 2023-01-28 |
| is there sound leakage? | 2023-01-28 | As a verified reviewer...these soun great...if you want to get technical then invest in some higher end headphones...these are just really good headphones..plain and simple | Javier | 2023-01-28 |
| is there sound leakage? | 2023-01-28 | Not thay I've noticed so far, my boyfriend uses them all the time and he usually likes it loud, so when he takes them off I hear it, but I dont hear anything when he's wearing them | Ollie :3 | 2023-01-28 |
| is there sound leakage? | 2023-01-28 | When my husband is using these headphones, it's like I am in the house alone. I have not detected leakage. | PugPeople | 2023-01-28 |
| is there sound leakage? | 2023-01-28 | Not exactly sure what you mean about sound leakage but these are amazing for the price ! What’s cool about them is when noise cancellation is on outside noise is extremely limited. Then you can simply put your hand over the right earpiece and noise Cancellation is turned off. Put your right hand over the earpiece again and noise cancellations on. Extremely comfortable ear pads. | Dennis L | 2023-01-28 |
| is there sound leakage? | 2023-01-28 | When the headphones are in noise cancelling mode, they do a really good job of taking out most of the noise. I had 2 boys 12 and 6 yo and a dog and I can still hear them with NC on but it's a lot better than regular settings o of transparency and normal. They're really good headphones definitely worth it the lesser price tag then other really expensive ones. Not sure if the expensive ones at $200-$300 take out every little bit of outside sound. But for $80, these do a pretty damn good job! | Talia Freda | 2023-01-28 |
| Can these be paired to a Bose speaker? | 2023-03-25 | If it has Bluetooth most likely it's a yes | Jon Rodriguez | 2023-03-25 |
| Can these be paired to a Bose speaker? | 2023-03-25 | It can only be linked to a Bluetooth sound SOURCE. | Publius | 2023-03-25 |
| Can these be paired to a Bose speaker? | 2023-03-25 | I don't think you can pair this headphones to other speakers. I mean it can handle multiple connected devices, but only sound sources, phones, TVs, laptops, etc. | ZTibor | 2023-03-26 |
| Are these loud so as a person with hearing deprivation can use them to help hear their tv?? | 2023-05-28 | Yes, fairly small but remember that the cups are full size so that is the l.imit. | donesp | 2023-05-31 |
| Noise cancellations don't work when wired?? Anyone tried it on the airplane using an aux cable? | 2023-02-12 | This is an interesting question (unfortunately). The answer is... it depends. This is a software issue. Apparently, Soundcore disable ANC while plugged in, supposedly for Bluetooth stability. Will it come back? I don't know. | Publius | 2023-03-25 |
| What's the range for the headphones? | 2023-04-05 | It easily covers the sound spectrum from 20 Hz to 20 kHz. They don't list the range @ their website though they do advertise ... "Hi-Res Music: Hear every detail of your favorite songs thanks to Life Q30’s 40mm drivers. The highly-flexible silk diaphragms reproduce thumping bass and crisp treble that extends up to 40kHz for improved clarity." I can confirm for the price, they feel great, sound great, playing my jazz music and or movie soundtracks (dialog, sound effect, music, etc.) while flying to Australia. | P. C. Iturralde | 2023-04-05 |
| Can these headphone fold up small for travel? | 2023-05-31 | Yes it is I haven’t tried yet but it has bag you can put it inside in bandit. | Jon | 2023-05-31 |
| Can these headphone fold up small for travel? | 2023-05-31 | Yes they come with a hard case for travel. However the black model are defective I had to replace mine with the company and the replacement was also defective so I got my refund I don’t recommend getting the black ones the other two work I still have those and they are still working. | Am@zon Addict | 2023-05-31 |
| Can these headphone fold up small for travel? | 2023-05-31 | Yes, fairly small. But the cups are full size so that is the limit. | donesp | 2023-05-31 |
| Do these support Dolby Atmos sound? | 2023-04-12 | Don’t know I really like them | george mcnab | 2023-04-27 |
| How do you recharge these headphones? | 2023-03-12 | The headphones come with a charging cord, but you need to have your own charging dock that plugs into an electrical outlet. | NYCkitkat | 2023-03-12 |
| How do you recharge these headphones? | 2023-03-12 | It comes with a charging cable | Kristina | 2023-03-12 |
| How do you recharge these headphones? | 2023-03-12 | just plug the included charging cord, from the headphones into a usb port | Good Food | 2023-03-12 |
| How do you recharge these headphones? | 2023-03-12 | standard usb cable-provided | michael | 2023-03-12 |
| How do you recharge these headphones? | 2023-03-12 | The headphones come with a USB cord. The small end goes into the headphones at the top of one of the ear pieces and the other end goes into any standard USB out such as you would use to charge your phone or tablet | Chris Chamberlain | 2023-03-12 |
| How do you recharge these headphones? | 2023-03-12 | It comes with a type C USB cable. Just plug the cable in the headphones underneath the left slider and plug that to any USB port, an adapter, the computer, plug on the wall. They charge really quick | Marilyn Franco | 2023-03-12 |
| Will the microphone work if plugged in on ps5? | 2023-02-15 | It doesn't work on the ps4 might on the ps5 | Jon Rodriguez | 2023-03-25 |
| Is it normal for a whoop-whoop vibrating sound to happen sometimes when using anc? sounds like when i drive with windows down and the seatbelts flap. | 2023-03-14 | I used it on a plane and didn't notice a strange noise. Next time I use it I'll pay attention. | Pete Zaragoza | 2023-03-15 |
| Is it normal for a whoop-whoop vibrating sound to happen sometimes when using anc? sounds like when i drive with windows down and the seatbelts flap. | 2023-03-14 | I would say that is not normal at all...i have not had any issues with mine so far... | Rick | 2023-03-15 |
| Is it normal for a whoop-whoop vibrating sound to happen sometimes when using anc? sounds like when i drive with windows down and the seatbelts flap. | 2023-03-14 | I haven't experienced this. probably worth reaching out to soundcore about it it might just be the sound of the material making it through the sound proof setting - are you sure you're in noise canceling mode when this happens? | Sabr | 2023-03-15 |
| Noise cancelling shuts off automatically after an hour. Very annoying on a long flight. Is there an override? | 2023-01-14 | I never had that problem, contact customer service. | Ken Anderson | 2023-01-14 |
| Noise cancelling shuts off automatically after an hour. Very annoying on a long flight. Is there an override? | 2023-01-14 | Mine has never done that. If you touch the right headphone in a certain place, it will turn off the noise cancelling but I don't think it does it automatically. | Beach Walker | 2023-01-14 |
| tiene conexion multipunto? | 2023-06-06 | Si, y funciona muy bien. La cknectividad es muy rápida | Sebastián Gama Mejía | 2023-06-06 |
| Does the awful smell go away? They smell so bad my stomach is turning. | 2023-05-18 | I didn't have this problem | Annette Wirick | 2023-05-18 |
| Does the awful smell go away? They smell so bad my stomach is turning. | 2023-05-18 | My headphones did not have a smell. | Jacques Freeman | 2023-05-18 |
| Does the awful smell go away? They smell so bad my stomach is turning. | 2023-05-18 | My headphones have no smell whatsoever. Sounds like (no pun) something is wrong with yours. | richard | 2023-05-18 |
| Does the awful smell go away? They smell so bad my stomach is turning. | 2023-05-18 | Mine thankfully did not come with any awful smell, that sounds terrible. | Gaia | 2023-05-22 |
| Hi. Are these "on the ear" or completely over the ear ? Thank you. | 2023-04-11 | they’re over the ear | Jasper | 2023-04-11 |
| Se puede conectar a la bocina alexa | 2023-04-25 | Si se puede | Rubí Zafíro 42Amazon Customer | 2023-04-25 |
| How do you turn off the touch sensitive right ear cup?? | 2023-04-14 | You do not - just have to get used to it. | A. C. Knox | 2023-04-14 |
| How do you turn off the touch sensitive right ear cup?? | 2023-04-14 | It can’t be turned off, although one reviewer said that he opened his to cut the wire in order to disable that feature. Absolute nightmare of a design flaw. | Amazon Customer | 2023-04-16 |
| Multiple connections can my wife and I both wear a set of theses and watch and listen to the same movie on a laptop or iPad? | 2023-05-05 | Don’t have two If I have to guess I would say yes Just hook up on your Bluetooth separately On on one phone | george mcnab | 2023-05-05 |
| Multiple connections can my wife and I both wear a set of theses and watch and listen to the same movie on a laptop or iPad? | 2023-05-05 | That depends on if your device can support multiple BT connections simultaneously.. from my experience, these are a 1:1 situation. | Master Reviewer | 2023-05-05 |
| Multiple connections can my wife and I both wear a set of theses and watch and listen to the same movie on a laptop or iPad? | 2023-05-05 | I don't think so because I couldn't listen to the Bluetooth speaker and the headphones together. | Viv | 2023-05-06 |
| Multiple connections can my wife and I both wear a set of theses and watch and listen to the same movie on a laptop or iPad? | 2023-05-05 | Yes, as long as you are one the same network and you both pair in the device. | Rosetta L. Hopkins | 2023-05-06 |
| Multiple connections can my wife and I both wear a set of theses and watch and listen to the same movie on a laptop or iPad? | 2023-05-05 | As long as your laptop or iPad devices allows multiple Bluetooth connections I don't see why not. | D Bender | 2023-05-08 |
| falls from a 54 cm head? | 2023-04-10 | Hello! I think it will fit for an 54 cm head. Mine is 57 cm, and I have to loosen a bit to fit. I think you don't have to worry. | ZTibor | 2023-04-12 |
| Can these be paired with fire TV? | 2023-04-20 | Yes if your TV has Bluetooth. | Frank Hoover | 2023-04-20 |
| Can these be paired with fire TV? | 2023-04-20 | If you can connect to that model of fire via bluetooth, you should be able to easily. | Nathan | 2023-04-20 |
| Can these be paired with fire TV? | 2023-04-20 | Yes | D Bender | 2023-04-20 |
| Will q30 connect to j22 bt adapter? i have not been able to get it to do so. even with no other bt's on or around. reset the q30 etc. | 2023-05-05 | Don’t know what a j22 is but I connect to a by transmitter hoked up to my TCL TV. And it connects. | Frank Hoover | 2023-05-05 |
| Can you connect 2 device iphone and Android? Would they work simultaneously? | 2023-02-28 | Probably not | Jon Rodriguez | 2023-03-25 |
| how does bluetooth work on a planeflight | 2023-02-09 | Same way it works anyplace else. Bluetooth still functions with your device(s) in ‘Airplane Mode’. | Denodurango | 2023-02-09 |
| how does bluetooth work on a planeflight | 2023-02-09 | You should Google that question for a complete answer. In general in airplane mode once it’s announced you can use your device it’s allowed. | Cindy Haggenmiller | 2023-02-09 |
| Does anyone elses unit have a gap formed when they tilt their head up? If i look straight/up a gap between my ear and the product forms and i lose nc | 2023-01-14 | I have not experienced this problem with my headset | Jraff520 | 2023-01-14 |
| Se puede conectar con la bocina alexa? | 2023-04-25 | Claro que si se puede nada más conecta atravez de Bluetooth | Rubí Zafíro 42Amazon Customer | 2023-04-25 |
| can i use the headphones and tv speakers at the same time? | 2023-01-16 | You can connect to two Bluetooth sources at once - but cannot playback simultaneously - the device will be connected on both devices, but one will be active and the other connected, but not active. | Alex | 2023-01-16 |
| can i use the headphones and tv speakers at the same time? | 2023-01-16 | In order to use the headphones, anker makes you install an app. The app is essentially a marketing tool to up-sale their products and track your online presence. Other head phones do not require a proprietary app to pair the set. I am not happy with the company or the performance of the headset. | Cubicalrat | 2023-01-19 |
| do these fold? | 2023-01-17 | Yes they do so they can fit into the case that came with the headphones | Hotspace!! | 2023-01-17 |
| do these fold? | 2023-01-17 | Wrong size dude.. | museken | 2023-01-17 |
| do these fold? | 2023-01-17 | Yes the ears turn and fold. That’s how they come in the case. | SteelerVol | 2023-01-17 |
| Is it possible to disable the tapping the side of the headphones for transparency? | 2023-05-26 | Nancy, I've read the manual, read all the app what and how to do. But I'm pretty confident there is no button to push or a disable feature on the app. Sorry hope this helps. Bob Knapp | Robert Knapp | 2023-05-27 |
| How are these compared to q20+? | 2023-04-27 | Don’t know never The 20tried never tried | george mcnab | 2023-04-27 |
| How are these compared to q20+? | 2023-04-27 | I don't no anything about the q20,sorry | Phil Randall | 2023-04-27 |
| How are these compared to q20+? | 2023-04-27 | I don’t know..didn’t buy the q30 | Rosetta L. Hopkins | 2023-05-06 |
| The blue-- will someone please describe the actual shade? It appears to be very different shades of blue in all the photos posted. Thanks! | 2023-01-14 | Mine appears to be black. | PugPeople | 2023-01-14 |
| The blue-- will someone please describe the actual shade? It appears to be very different shades of blue in all the photos posted. Thanks! | 2023-01-14 | The blue headphones are a very dark blue, not bright blue, and not black. | J. Oliver | 2023-01-14 |
| One ear needs higher volume then the other. Is it possible to adjust the volume of each speaker independently? | 2023-05-27 | I believe if you download Soundcore App you can adjust the headset settings with Bluetooth connection. | Mark Williams | 2023-05-27 |
| Can I use this for making and taking business calls? | 2023-05-15 | I use it for my Zoom meetings. I presume if you connect to your phone via Bluetooth, you should be able to. | Customer | 2023-05-15 |
| Can I use this for making and taking business calls? | 2023-05-15 | Instructions say "For NFC pairing, power on the headphones, then enable NFC on your smartphone (not compatible with iOS devices), and gently tap on the right panel of the headphones. Since I don't know what NFC pairing is, I guess I can't answer your question any confidence. | Old Hobby Farmer | 2023-05-15 |
| Can I use this for making and taking business calls? | 2023-05-15 | Yes You still have your phone to make the call It depends on what you have your Bluetooth connected to | george mcnab | 2023-05-15 |
| Have usb b? | 2023-02-27 | No it is usb C | Marcia Kephart | 2023-02-27 |
| Have usb b? | 2023-02-27 | It has a USB C charging port with charging cable and an aux plug with cable. | ak555 | 2023-02-27 |
| How many switches are there on this anker q30 headphones & how many anc levels are there? | 2023-02-27 | 2 | Robert B Connell | 2023-02-27 |
| What material is the soft part of the headphones? | 2023-04-02 | Most likely fake leather | Jon Rodriguez | 2023-04-02 |
| What material is the soft part of the headphones? | 2023-04-02 | Some kind of soft plastic. Don't know composition. It may be buried in the description. | birdleigh | 2023-04-02 |
| What material is the soft part of the headphones? | 2023-04-02 | There's faux-leather padding on the headband and cups. | bob falcone | 2023-04-02 |
| What material is the soft part of the headphones? | 2023-04-02 | Fake leather type material. | Tim J | 2023-04-05 |
| What material is the soft part of the headphones? | 2023-04-02 | The paddings are made of some kind of faux-leather. It seems very good quality, not the usual chinese stinky material. | ZTibor | 2023-04-06 |
| It’s requesting a pin to connect to bluetooth on my phone and default pin is not working. what pin do i use? | 2023-01-08 | My headset connected without a pin | Jraff520 | 2023-01-14 |