| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| can it survive cold temperatures below 32 degrees? | 2022-12-23 | Yes | Larry L. | 2022-12-23 |
| can it survive cold temperatures below 32 degrees? | 2022-12-23 | Mine on the back patio has. Granted it is sheltered. | Vicki Watson | 2022-12-23 |
| can it survive cold temperatures below 32 degrees? | 2022-12-23 | I have 2 of them mounted outside and the cold spell we are having now with temperatures at 0 deg. F, mine are working normally. | Joshua Nix | 2022-12-24 |
| can it survive cold temperatures below 32 degrees? | 2022-12-23 | It is currently 11 degrees at my home My camera is working great. I got my front door cam roughly 2 months and I only charged it once. I wish I had recharged it before I left 6 days ago. I am down to 28 percent power. Hopefully, it holds out another 6 days. I am unqualified to say if the extreme cold is affecting the battery life because I can't remember what it was before I left home to compare. | ERWIN M. LEWIS | 2022-12-24 |
| How long will it continuously live stream? I know it will drain the battery but does it time out after a certain number of minutes? | 2023-04-22 | It will live stream (not record) for weeks (4 to 6)before recharging is needed | Keith Richardson | 2023-04-22 |
| How long will it continuously live stream? I know it will drain the battery but does it time out after a certain number of minutes? | 2023-04-22 | The camera only records if it detects movement. It you use the app to live stream I don't know how long it will last. I check my camera probably 10-15 times a day for anywhere between 1-20 minutes at a time and I have never noticed any significant difference in battery level. | David Boyd | 2023-04-23 |
| our computer is being hooked up to velocity wireless wifi to work . will these cameras work with this setup ? i don't have a smart phone | 2022-11-08 | From my experience you need a smart phone to access it online. I could be wrong, but that is what I have done. | Sonny | 2022-11-08 |
| our computer is being hooked up to velocity wireless wifi to work . will these cameras work with this setup ? i don't have a smart phone | 2022-11-08 | I dont know,i would send an email to there tech support to ask them,the cameras didnt work for me so i returned them. | NG. | 2022-11-08 |
| our computer is being hooked up to velocity wireless wifi to work . will these cameras work with this setup ? i don't have a smart phone | 2022-11-08 | I’m about to order another set. It can be hooked up to any Wi-Wi just use a cell phone and down load the app. The app is where you watch everything. | Amazon Customer | 2022-11-09 |
| our computer is being hooked up to velocity wireless wifi to work . will these cameras work with this setup ? i don't have a smart phone | 2022-11-08 | You need either a smart phone or a tablet. There is no computer app for these cameras. | _sludgefactory | 2022-11-11 |
| Do I have to pay monthly for this | 2022-08-09 | You will have to pay for a monthly subscription if you want to save your footage! Personally I dont want to save footage, I just need the motion detection and the image capture and surveilance aspects..... | Aaron Holmes | 2022-11-08 |
| Do I have to pay monthly for this | 2022-08-09 | No, you can use an SD card instead of paying for their cloud service. | _sludgefactory | 2022-11-11 |
| Are these cameras always on? Or do they only come on when motion is detected? | 2023-05-11 | They are always on. You get alerts when there is a detection. | brock j durham | 2023-05-11 |
| Are these cameras always on? Or do they only come on when motion is detected? | 2023-05-11 | Yes sir it is always watching. Not recoording but watching woth outstandimg qiality | Keith Richardson | 2023-05-15 |
| How far out will it pick up images? | 2022-11-04 | If your looking at this camera I just think u should skip out on it it goes offline all the time but to answer your question when it does work it gets really pixilated like when I try to see a person across the street | Gabriel Santiago | 2022-11-04 |
| How far out will it pick up images? | 2022-11-04 | I would not recommend this product. Or anything Geeni for that matter. I purchased this same camera directly from the manufacturer. In less then 1 month it I went through 3 high quality memory cards. It also built up moisture inside. I opened a service ticket and communication was going great for about 10 days. After that they stopped responding. | David | 2022-11-04 |
| How far out will it pick up images? | 2022-11-04 | I returned it because I could not get it to work . | hollicat | 2022-11-04 |
| What kind of solar i have to buy for this one? | 2023-02-07 | None. You plug it in to charge the battery when it gets low. | Vicki Watson | 2023-02-07 |
| What kind of solar i have to buy for this one? | 2023-02-07 | It is lithium battery power that charges at the standard 5.0V | ERWIN M. LEWIS | 2023-02-08 |
| Can i turn the camera off when not in use? I'd like to be able to turn the cameras on and off wirelessly. | 2023-01-01 | I am not 100% sure I keep mine on but there are controls in the app. Ok so I looked and it Doesn't look like you can turn on off and on remotely. | Allan Whitley | 2023-01-01 |
| Can i turn the camera off when not in use? I'd like to be able to turn the cameras on and off wirelessly. | 2023-01-01 | No | Savannah | 2023-01-02 |
| Can i turn the camera off when not in use? I'd like to be able to turn the cameras on and off wirelessly. | 2023-01-01 | Honestly I’m not 100% sure because I have no need to turn mine on and off. For the price, and how easy it is to use I do highly suggest this camera. I’m a single mom and I don’t know how to wire one in. All I did one this one was charge, screw in mount and download app. | Stacie | 2023-01-02 |
| Can i turn the camera off when not in use? I'd like to be able to turn the cameras on and off wirelessly. | 2023-01-01 | The only way to turn this camera off is manually. There is no remote shutoff feature readily available on the app. You would either have to turn it off manually before she/he shows up or sneak them in the window to avoid photo capture.. | ERWIN M. LEWIS | 2023-01-02 |
| Can i turn the camera off when not in use? I'd like to be able to turn the cameras on and off wirelessly. | 2023-01-01 | You can not turn them completely off wirelessly, but you can manually turn them off. | MizzVivi84 | 2023-01-03 |
| Viewing angle? I ordered an indoor one before and it's less than 120°. What about this one? | 2022-08-19 | I have 2 of them and absolutely love them the view is around 130deg. I also purchased the solar panel and it keeps the batteries charged | Jayson Walker | 2022-08-19 |
| Does this let you set an area for motion detection? I live next to a busy highway and i dont want notifications from that. | 2022-12-07 | No, and so far the only way I've figured out how to have any playback footage is by turning on motion det. | MizzVivi84 | 2022-12-07 |
| Does this let you set an area for motion detection? I live next to a busy highway and i dont want notifications from that. | 2022-12-07 | Person detection and it has a sensitivity slider | Kenneth Johnson | 2022-12-08 |
| Does this let you set an area for motion detection? I live next to a busy highway and i dont want notifications from that. | 2022-12-07 | Mine does see thr road in front of our home, but does not go off when car pass by. It does sense about 100 ft by it. | javier | 2022-12-09 |
| can this be hooked to my computer ? | 2022-11-08 | I dont see why not.... I use my Geenis individually, and when they require charging I hook them straight up to either my laptop or the wall, via an common USB plug in adapter! Then I access all the camera feeds through my phone or tablet! Not sure exactly what you are asking, but the cameras themselves can be hooked up anywhere, and be plugged in anywhere, so :D Just as a feedback piece..... the more they recognize movement and turn on, the more often you will have to recharge them! They also get triggered by leaves blowing in the wind, spiders crawling on them, ANY little movement will trigger them so I clean the camera and the area its mounted in every time I bring them down for charging! And sometimes Ill just turn them around while the wind or animals (deer or whatever) do their thing! Good luck! | Aaron Holmes | 2022-11-08 |
| can this be hooked to my computer ? | 2022-11-08 | I believe that it is wifi only. I'm sure if you have the skills for technology there would be a way to use it as a webcam for your computer through wifi. The other option is that with a charger cord the camera battery would charge from the computer. | David Boyd | 2022-11-08 |
| can this be hooked to my computer ? | 2022-11-08 | No it cannot. Only can use it through the app. You are better off with something better and more reliable. | David S. Bilger Jr. | 2022-11-08 |
| Is there a way to buy an extra set of mounts? I’d like to install an extra magnetic one to move my camera location temporarily. | 2022-05-27 | Ok. I hope I understand this question right. You can buy as many cameras as you want. But you need it close to where you can plug it in. That’s how they feed for electricity. There not on battery. They hook up to your WI-FI. So I would put it close to your house. Like front door. Back door. It comes with package of 2. Then next set inside or if you have more spots outdoors for plug in. But you need to download the app. You get to name each divorce because when it takes shots of pictures it will say front door and send pictures to your cell phone app. You are not limited to 2. Just load them all up in the app you download and keep your house secure. Hopefully it helped. | Amazon Customer | 2022-05-27 |
| Is there a way to buy an extra set of mounts? I’d like to install an extra magnetic one to move my camera location temporarily. | 2022-05-27 | This unit is so out of date I could not get it to work at all. I returned it. | hollicat | 2022-05-27 |
| Is there a way to buy an extra set of mounts? I’d like to install an extra magnetic one to move my camera location temporarily. | 2022-05-27 | Geeni does not sell it separately but there is a magnet mount on Amazon that will fit. Visit Skylety store and search foŕ magnetic wall mount. | Latasha Burns | 2022-05-27 |
| How many user can log into the app & monitor cameras?? | 2022-10-05 | I have 3 but that's just my house | David Boyd | 2022-10-06 |