| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| What do i do to get the ear buds to charge? The case keeps blinking and the left ear wont charge ? | 2023-04-25 | Maybe try disconnecting and reconnecting them. Then maybe let them die all the way and then recharge. We have had no issues with these. | Suzy | 2023-04-25 |
| What do i do to get the ear buds to charge? The case keeps blinking and the left ear wont charge ? | 2023-04-25 | Ensure the charging post are free if debris in your case. Also, ensure the female charge dots on your earpiece are not covered by a sticker, wax, or debris. I plug my case in before I go to bed and unplug my case as soon as I climb out of bed. I don't know how long takes for your case light to turn BLUE. Leave it plugged in longer if your case light is still orange or red | Brandon B. | 2023-04-25 |
| What do i do to get the ear buds to charge? The case keeps blinking and the left ear wont charge ? | 2023-04-25 | You can go to YouTube and search " how to reset skullcandy jib true earbuds" | Arch | 2023-04-25 |
| What do i do to get the ear buds to charge? The case keeps blinking and the left ear wont charge ? | 2023-04-25 | The left bud might be defective Exchange them for another pair They are excellent sound quality | Evermore333 | 2023-04-25 |
| What do i do to get the ear buds to charge? The case keeps blinking and the left ear wont charge ? | 2023-04-25 | Please visit our product support pages to fallow troubleshooting steps for connectivity issues. | A manufacturer | 2023-04-25 |
| Se pueden usar bajo la lluvia? | 2022-12-11 | No, para nada te recomiendo que los compres, los use y al mojarse no sirvieron más | Bryant Cisneros | 2022-12-11 |
| Se pueden usar bajo la lluvia? | 2022-12-11 | Hello, thank you for inquiring about the Jib True 2 wireless earbuds. I cannot confirm that they are waterproof although they can handle a little rain yes. Thank you, let me know if you have any other questions. | Professor Infinity | 2022-12-11 |
| Se pueden usar bajo la lluvia? | 2022-12-11 | Sí, son resistentes al agua. | A manufacturer | 2022-12-12 |
| how well can you hear phone calls and how well can the other person hear you | 2023-04-12 | can hear calls clearly as well as others being able to hear me clearly and they are doing better than I expected so far | Ivan Santiago | 2023-04-12 |
| how well can you hear phone calls and how well can the other person hear you | 2023-04-12 | You can hear pretty well, I think that they do tend to pick up a lot of background noise on your end though. | Terrence Fuller | 2023-04-13 |
| how well can you hear phone calls and how well can the other person hear you | 2023-04-12 | Very well. I bought them because I liked some I bought 5 years ago. | DJT | 2023-04-13 |
| how well can you hear phone calls and how well can the other person hear you | 2023-04-12 | Audio quality when making calls is superb. No problems of any kind. | Arch | 2023-04-13 |
| how well can you hear phone calls and how well can the other person hear you | 2023-04-12 | My son was the person using them, however he never said that he had a problem when it came to using the phone with them. | Danielle Santy | 2023-04-13 |
| Cuantas horas tardan en cargar ? | 2023-01-19 | Es súper rápido ni 1 hora! | Amazon Customer | 2023-01-19 |
| Cuantas horas tardan en cargar ? | 2023-01-19 | Si están completamente descargados creo que 1 hora y media o algo así, la verdad jamás los he descargado complementamente, los dejo cargando una noche, los uso normal en el trabajo y pasan hasta 5 días sin que los cargue nuevamente. | Edgar Wilfredo García López | 2023-01-19 |
| Cuantas horas tardan en cargar ? | 2023-01-19 | Diez minutos. | A manufacturer | 2023-01-20 |
| Does this earbuds set feature Bluetooth Multipoint? Thanks! ♐ | 2023-06-07 | No | David Edwardz | 2023-06-07 |
| Does this earbuds set feature Bluetooth Multipoint? Thanks! ♐ | 2023-06-07 | No. | A manufacturer | 2023-06-07 |
| Solo funciona uno, alguno sabe como se vuelven a sincronizar | 2023-03-31 | Lo dejas presionado hasta que te diga paring y lo buscas en el bluetooth de tu dispositivo, de preferencia hazlo con el derecho! | victor osiris nuñez | 2023-03-31 |
| Solo funciona uno, alguno sabe como se vuelven a sincronizar | 2023-03-31 | Consulte nuestras páginas de soporte de productos para conocer los pasos de solución de problemas de conectividad. Si esto no resuelve su problema, póngase en contacto con nuestro equipo de atención al cliente. | A manufacturer | 2023-04-05 |
| my charging case just died, wont charge anymore. buds still fine but.... gonna need sum power soon can i get fixed or replace? | 2023-03-11 | Contact customer services from your owners manual. | DJT | 2023-04-13 |
| How do you get them to sync only get sound out of one side | 2023-06-06 | Hi Jerry if you have an IPhone place the ear buds in the charging case make sure the charger and buds are charged. Open blue tooth settings on your iPhone then turn blue tooth on. Remove earbuds from case place ear buds in your ears press and hold the button for 4 seconds. | Angel | 2023-06-07 |
| How do you get them to sync only get sound out of one side | 2023-06-06 | I’ve found pressing and holding both buttons after I take them out of the case will help. Hope that works for you | bobbi brewer | 2023-06-08 |
| Are they compatible with Windows 11? | 2023-03-12 | Yes. There are videos on YT that show you how to connect them to windows. | Arch | 2023-03-13 |
| Are they compatible with Windows 11? | 2023-03-12 | Yes. | A manufacturer | 2023-03-13 |
| Does this come with a carry piece for keychains? | 2023-03-18 | No it does not | Brandy Morgan | 2023-03-18 |
| Does this come with a carry piece for keychains? | 2023-03-18 | No, sorry. | JMS | 2023-03-18 |
| Does this come with a carry piece for keychains? | 2023-03-18 | Video could not be loaded | Triscuts Galore | 2023-03-18 |
| Does this come with a carry piece for keychains? | 2023-03-18 | Nope. Mine did not. | Usleo71 | 2023-03-18 |
| Does this come with a carry piece for keychains? | 2023-03-18 | no | JM | 2023-03-18 |
| Does this come with a carry piece for keychains? | 2023-03-18 | No it does not. | A manufacturer | 2023-03-20 |
| Can I swim with them? | 2023-04-23 | I don't think I would recommend it, but as I stated in my review they survived a trip through the washing machine. If they can make it through a full wash cycle I would think that they could in theory make it through a swim. I can't speak to what the sound quality would be like or how well they would stay in your ears in that scenario. | Terrence Fuller | 2023-04-23 |
| Can I swim with them? | 2023-04-23 | We wouldn't recommend using the Jib True 2 while swimming. | A manufacturer | 2023-04-24 |
| I’m just curious on why such a large increase on prices for certain colors it’s still the same product made the same way with the same specs | 2023-02-15 | IDK......Ive had both grey and black. Last year they were 19.00. Now they're between 25-30.00 | Arch | 2023-04-13 |
| Is there a way to turn off the headphones while they are charging? They turn on when they I put them in the charger | 2023-01-01 | Please visit our product support pages for troubleshooting step for turning off your earbuds on our website. If theses steps do not remedy your situation please reach out to our customer service team via email, chat or, phone call. We would be more than happy to help you out. | A manufacturer | 2023-01-03 |
| Tienen 22 horas en una sola carga ? Osea que los cargo y duran 22 horas encendidos ? | 2023-01-05 | Hola, si | Amazon Customer | 2023-01-05 |
| Tienen 22 horas en una sola carga ? Osea que los cargo y duran 22 horas encendidos ? | 2023-01-05 | No mira lo que se carga es la cajita y a medida vas usando lo vas poniendo y se cargan en la cajita por lo general hay que cargar la cajita cada 2 o 3 días dependiendo del uso | Yimier | 2023-01-05 |
| Tienen 22 horas en una sola carga ? Osea que los cargo y duran 22 horas encendidos ? | 2023-01-05 | No amigo, tienes unas 8 horas de uso continuo, la 22 horas es con el estuche, osea cuando se descargan la cajita te da otras 2 cargas más o menos, aunque a mí no se me han descargado completamente cuando estoy trabajando. | Edgar Wilfredo García López | 2023-01-05 |
| Tienen 22 horas en una sola carga ? Osea que los cargo y duran 22 horas encendidos ? | 2023-01-05 | Hasta 22 horas de batería total, 6 horas en auriculares + 16 horas en estuche. | A manufacturer | 2023-01-12 |
| how do u pair 1 sesh evo with anothersesh evo pair | 2023-03-17 | No. | Usleo71 | 2023-03-18 |
| how do u pair 1 sesh evo with anothersesh evo pair | 2023-03-17 | Please feel free to visit our product support pages on our website for troubleshooting information for connecting your earbuds together and to your device. | A manufacturer | 2023-03-20 |
| Do these work on PlayStation? | 2022-11-15 | Unfortunately no. | A manufacturer | 2022-11-17 |
| How good is the microphone on these? | 2022-12-03 | The microphone is pretty good for talking. Not so good for recording. | Heather Frakes-Williams | 2022-12-03 |