| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| los videos se suben a la nuve? o solo se almacenan en un ssd? | 2022-06-14 | Hello. There are two options to save the recording video. You can insert the sd card inside to save the video. And you can also subscribe to the Reolink cloud service to back up the recording video. For how to set up the camera with cloud recording, please refer to the below link.https://support.reolink.com/hc/en-us/articles/360005747553-How-to-Create-a-Cloud-Account-and-Bind-Cameras-to-the-Cloud-Plan-via-Reolink-App | ReolinkDirect | 2022-06-15 |
| Can this reolink solor powered camera be used with the reolink app and the rln8-410 nvr. i can not find a direct yes it can anywhere. | 2022-10-20 | Hello. Sorry, all Reolink battery powered cameras can't work with NVR system, but the cameras can be connected via Reolink app. | ReolinkDirect | 2022-10-21 |
| Will I be able to interact 2 way using my cell phone? | 2022-11-17 | Absolutely. I got these for my elderly neighbor and she loves them. I have the app on my phone so I get notifications as well. The two way talk isn't the loudest but works nice. The app is great and unlike most cameras, it actually works. I'm running 5 cameras off it and it's sometimes slow to bring up the feed, but has never crashed or given me any trouble. The initial set up of the app is time consuming and can be frustrating, but once it's going adding more cameras, (up to 8 I believe), is simple. If my 70 yr old neighbor that had a flip phone up until about 4 mo ago can figure out how to work these, anyone can. Great quality, great zoom, a little lag while paning them but works great. The night vision works nice as well. We had a bunch of snow here the other day and it's bright enough for the cameras at night with the fresh snow that the night vision doesn't even kick on. I have had these up for about two years, not once has the battery went dead, even with a significant cloud cover. I do recommend charging them fully before install | Jason | 2022-11-17 |
| Will I be able to interact 2 way using my cell phone? | 2022-11-17 | Hello. Yes, you can download the Reolink app on your phone and check the living/recording video and use the two-way talk via the App. For more details, please refer to the below link. https://support.reolink.com/hc/en-us/articles/360004051354 | ReolinkDirect | 2022-11-18 |
| Will I be able to interact 2 way using my cell phone? | 2022-11-17 | Yes. The app on your cellphone gives you full control. You can hear what is happening around the camera thru its internal mic. You can sound an alarm if you want. And you can talk thru its internal speaker. Beyond your question, you also have control of the camera to pan and tilt. So if something is on the edge of view or out of view, you can move the camera to see what is going on around it. | Joe | 2022-11-19 |
| If no wifi will these record on micro sd card? | 2022-07-10 | Hello. WiFi network with internet access is needed for the initial setup. After that, this security wifi camera can still record to the SD card when they detect a movement even though there is no internet access anymore.Please note that without router/internet, the cameras cannot be accessed via the Reolink APP/client. So you will have to take out the SD card and check the recordings on the computer. | ReolinkDirect | 2022-07-12 |
| How long the battery of these camera last if there is no sunlight for a day? | 2022-12-28 | Hello. In normal use, one-time full charge, the batteries will last about 1-4 weeks according to different working environments and your connection frequency. Please select a position with the most sunlight throughout the year to make sure your solar panel could get the best efficiency when harvesting energy. | ReolinkDirect | 2022-12-28 |
| How long the battery of these camera last if there is no sunlight for a day? | 2022-12-28 | Iwhennthe ones I put arrived I charged overnight to get 100 percent charge They have been up nearly a year and I have never had to worry about loosing power. They do not record or run 24/7. So there is plenty of battery to last | Jason | 2022-12-28 |
| How long the battery of these camera last if there is no sunlight for a day? | 2022-12-28 | We got the cameras for my brother. He has 2 external cameras with the solar panel and those cameras have never lost power. The inside camera I say last him 1-2 months depending on the activity of the camera. Now he does not have his camera set up to a DVR so I am not sure how that may effect the battery life. The reolink cameras are seem to be a great camera and he has been very satisfied. | Edward Taylor | 2023-01-05 |
| Will these pickup a License plate at slow speed approaching the camera of 5mph ? | 2023-04-25 | Hello. The viewing distance of the camera to the license plate is determined by the lens of the camera and distance. For this Argus PT camera with a 2.8 mm, the viewing angle of 100 degrees allows you to read a license plate within 10 ft. | ReolinkDirect | 2023-04-28 |
| What happens when our temperature drops below 14 degrees? | 2022-06-09 | Hello. Low temperature will slow down the chemical reaction of the camera's batteries. | ReolinkDirect | 2022-06-10 |
| Is wifi required for using these cameras? | 2022-07-10 | Yes....There is another model that uses 4G and are over 250dls a piece. | GR | 2022-07-11 |
| Is wifi required for using these cameras? | 2022-07-10 | Hello. WiFi is required during the initial configuration of the camera. After the initial configuration, the camera can record to the SD card normally without WiFi. Please note that without wifi, the cameras cannot be accessed via the Reolink APP/client. So you will have to take out the SD card and check the recordings on the computer. | ReolinkDirect | 2022-07-12 |
| Do you have to pay a monthly subscription? | 2023-02-07 | There is no subscription. | GR | 2023-02-07 |
| Do you have to pay a monthly subscription? | 2023-02-07 | Hello, there's no monthly fee required and the recordings can be saved to the local SD card(up to 128GB, not included). Reolink App is free for Reolink customers. | ReolinkDirect | 2023-02-09 |
| Do you have to pay a monthly subscription? | 2023-02-07 | No you do not need a subscription. All you need is a router and internet source which will allow you to live feed to your mobile device, laptop etc. In addition, you can have footage recorded and saved in a storage cloud or card that can be inserted into each camera. | Edward Taylor | 2023-02-13 |
| Do they come in black | 2022-05-07 | Hello, the bundle is 2*Argus PT-white and 2*Solar Panel-Black. If you want a black one you can click here: https://www.amazon.com/dp/B09NVN19GM | ReolinkDirect | 2022-05-08 |
| How do I hook this to the aluminum soffit?I’m trying not to drill holes in my brick house? | 2022-07-02 | Take a piece of soffit down and drop a hanger board. Or mount it to the fascia. | Jason | 2022-07-03 |
| How do I hook this to the aluminum soffit?I’m trying not to drill holes in my brick house? | 2022-07-02 | Hello. You may strap the camera to the aluminum soffit with a strap(included in the box). Please refer to the below link to learn how. https://support.reolink.com/hc/en-us/articles/900004312846-How-to-Install-the-Outdoor-Security-Mount-for-Reolink-Argus-PT-Go-PT-Version1 | ReolinkDirect | 2022-07-07 |
| Does it have this bundel including Solar panel bracked and solar panel wire to connect cameras | 2023-03-19 | Yes it does. Everything you need to hang and install. | Edward Taylor | 2023-03-20 |
| Does it have this bundel including Solar panel bracked and solar panel wire to connect cameras | 2023-03-19 | Hello. Please don't worry. The cable for the solar panel to connect to the camera will be attached to the solar panel and the bracket for each solar panel will be included in the package. If you want a bundle that includes a solar panel and its accessories only, you can find it in the link below. https://www.amazon.com/gp/product/B07WL7FZR4/ | ReolinkDirect | 2023-03-21 |
| Why is yáll charging 28.55 for a solar panel than for a set with the camera 146.88? 130.56 for the camera and 28.55 equals 159.11? | 2022-09-13 | Hello. If you purchase the Pan Tilt Solar Battery Camera Outdoor Argus PT and the solar panel as a set, you can get them at a relatively good price. But if you buy them separately, you need to pay their respective original prices. It's recommended to buy them together as a set. | ReolinkDirect | 2022-09-15 |