| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Will this work with eero 6 mesh network? Thank you | 2021-09-05 | Hello, please refer to this article about the requirement of the WiFi for Argus PT and Argus Eco cameras: https://support.reolink.com/hc/en-us/articles/360039199533 and check if your network work fits the standard. Any further questions, please feel free to contact us via Amazon Message. | ReolinkDirect | 2021-09-06 |
| When motion is detected, how long will it continue to record? (2 sec, 10 sec, continuous)? | 2021-03-16 | Hello, the camera can be set up to record for 8s/15s/30s when it detects motion. | ReolinkDirect | 2021-03-18 |
| Is there a way to charge 2 cameras at the same time with a single solar panel? | 2022-11-17 | Hello. Afraid not. A single Reolink Solar Panel can only charge one battery-powered camera. It cannot charge multiple cameras simultaneously, even with a splitter. | ReolinkDirect | 2022-11-18 |
| does solar panels come with brackets? | 2021-10-20 | Yes it comes with a mounting bracket that is adjustable to allow for maximum exposure of sunlight. The base of the bracket can be secured with screws, bolts or the like, and I believe there's a strap for going around a tree or an object you don't want to drill into. | Guy Vautin | 2021-10-20 |
| does solar panels come with brackets? | 2021-10-20 | Hello, yes. The solar panel comes with a bracket for the installation. | ReolinkDirect | 2021-10-21 |
| I am looking for a simple system to monitor the exterior of an airbnb in costa rica. we have wifi on the property what else would i need? | 2021-02-24 | That is all you need, the AP will allow you to access the camera live or the memory anywhere. It will also allow you to set an alarm to send a notice to your phone. | Guy Vautin | 2021-10-20 |
| Where does the s d card install on the camers? | 2023-02-10 | Hello. There is the SD card slot in the camera. You could refer to https://support.reolink.com/hc/en-us/articles/360038305733 or https://support.reolink.com/hc/en-us/articles/360006865414. | ReolinkDirect | 2023-02-11 |
| If batteries can’t be replaced, what is the average life of the camera? | 2022-04-06 | Hello, Normally the batteries can be recharged about 500 times, and thexa0battery life can be affected by many factors and also varies from your settings, usage & working temperature. Here is an article about extending battery life you can refer to: https://support.reolink.com/hc/en-us/articles/360006991893 | ReolinkDirect | 2022-04-07 |
| Price of this package | 2022-09-28 | Hello. Please kindly refer to this link: https://www.amazon.com/gp/product/B08CXHMMMJ The model of the product is the same, and the price is shown on the listing. | ReolinkDirect | 2022-09-29 |
| Do you have to have a subscription? | 2022-05-10 | The cloud subscription is free for one camera, they conveniently don't mention that, you can pay for more though, they are backed up with SD cards so I don't mind | Darryl Feth | 2022-05-10 |
| Do you have to have a subscription? | 2022-05-10 | Hello, you don't have to have a subscription, you can use Reolink App/Client to control or view Reolink cameras for free. And these two cameras support local storage by 128GB SD card, and a 7-day free cloud. | ReolinkDirect | 2022-05-12 |
| Does this work with apple homekit | 2022-05-10 | Hello, sorry they do not support Apple Homekit. they support Alexa and Google Assistant. | ReolinkDirect | 2022-05-12 |