| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How can I connect my camera to Alexa? | 2022-12-27 | i am not sure i had a best buy professional hook it up and mine is not connected to alexa | R. Hartman | 2022-12-27 |
| How can I connect my camera to Alexa? | 2022-12-27 | No, I attempted too with no luck. | Julie Crawford | 2022-12-27 |
| How can I connect my camera to Alexa? | 2022-12-27 | I don’t know never tried, you can check on the spec product to see if is comparable. | José | 2022-12-27 |
| I purchased this cam and the user manual shows to download ieGeek cam app, but this products description shows to used the "CloudEdge" app. ?? | 2023-06-03 | That is correct. The app is called cloud edge. | Julie Crawford | 2023-06-03 |
| I purchased this cam and the user manual shows to download ieGeek cam app, but this products description shows to used the "CloudEdge" app. ?? | 2023-06-03 | CloudEdge app works great. My older cameras work with these cameras its the same company or one that is used by other China company's. | Richard G | 2023-06-03 |
| I purchased this cam and the user manual shows to download ieGeek cam app, but this products description shows to used the "CloudEdge" app. ?? | 2023-06-03 | Hi, just download the Cloudedge app and follow the instructions step by step, hope this helps | José | 2023-06-03 |
| Can I mount this by using heavy duty command straps that supports up to 12 lbs? | 2023-01-01 | You could, but I wouldn’t recommend it. | Ryan Munson | 2023-01-01 |
| Is incluided the micro sd card? or do i need to buy separate? thank you | 2022-12-03 | You need to buy one. We bought one from Amazon, they have the best prices on them. | JAG | 2022-12-03 |
| Is incluided the micro sd card? or do i need to buy separate? thank you | 2022-12-03 | mine came with a sd card, but the monthly cloud service is so much better | richard brewer | 2022-12-04 |
| Is incluided the micro sd card? or do i need to buy separate? thank you | 2022-12-03 | you need to buy one so that way you have record of your records | Roberto villagomez… | 2022-12-04 |
| Is incluided the micro sd card? or do i need to buy separate? thank you | 2022-12-03 | Separate purchase | Tim Schroeder | 2022-12-04 |
| La camara Regresa a su posición automatica? | 2023-05-04 | La cámara la puedes colocar en el ángulo que mas le conviene, puedes manejar la posición desde el app en el teléfono | Jenny | 2023-05-04 |
| La camara Regresa a su posición automatica? | 2023-05-04 | No la.mia no regresa y despues de un tiempo te piden que pagies en una cuenta para seguir usandola por eso la rire | juan carlos | 2023-05-04 |
| La camara Regresa a su posición automatica? | 2023-05-04 | No. La manejas manual desde la aplicacion. | YCV | 2023-05-04 |
| Es compatible con Apple Homekit? | 2023-01-25 | No le sabría decir, porque no tengo apple HomeKit. | José | 2023-01-25 |
| Can this be viewed on a Mac computer or just iPhone? | 2022-12-11 | This product currently only supports browsing on mobile APP/tablet, not PC/laptop.Thanks for your question, good day!——Henry from iegeek family | ieGeek Direct | 2023-02-27 |
| what type of connection? | 2022-12-11 | Wifi | Gary | 2022-12-11 |
| what type of connection? | 2022-12-11 | Electrical connection plugs into standard 110 outlet and camera is Wi-Fi connected. | Tim Schroeder | 2022-12-11 |
| Can i use my phones wifi & hotspot to operate camera? | 2023-03-03 | yes you can i do | R. Hartman | 2023-03-03 |
| If you know only: continuous record and playback/rewind hours early or is this trigger record only? does this capture every second on sdcard? | 2023-02-19 | You have the option to record all day or event mode. It will record everything to the sd card. You will have a trial to the cloud services, and can purchase this plan is so desired. | Julie Crawford | 2023-02-19 |
| will it work with the zumimall app | 2023-04-17 | NO! | Richard G | 2023-06-03 |
| Does the camera have automatic motion detection and tracking function? | 2022-12-10 | No, it does not. | Amazon Customer | 2022-12-10 |
| Cuanto le dura la batería? | 2023-05-10 | Este modelo no tiene batería tiene que estar conectado todo el tempo a la corriente eléctrica. | José | 2023-05-10 |
| Cuanto le dura la batería? | 2023-05-10 | Esta conectada en corriente eléctrica | Richard Jose ovalles | 2023-05-10 |
| Do the sd card recycle itself? Do you have to take it out of camera and wipe it clean? | 2022-12-15 | When the SD card is full, the camera will automatically clear the memory of the SD card. You don't need to remove the SD card frequently. But remember to regularly check and save the videos you need in the ieGeek Cam/Cloudedge APP.——Roco from ieGeek family | ieGeek Direct | 2023-02-27 |
| What type of extension cable do I buy to make the power cable longer? | 2023-05-28 | I used a regular electrical extension cord and plugged in to the provided power supply. Worked well. | BarryNVa | 2023-05-28 |
| What type of extension cable do I buy to make the power cable longer? | 2023-05-28 | I used a regular two prong extension cord | Ba Diep | 2023-05-28 |
| What type of extension cable do I buy to make the power cable longer? | 2023-05-28 | I used an electrical extension cord | Tim Schroeder | 2023-05-29 |
| does it have audio recording. Can it recording any noise or conversation? | 2023-04-04 | Yes it does, it records everything thing | knox | 2023-04-05 |
| does it have audio recording. Can it recording any noise or conversation? | 2023-04-04 | Yes, it does record audio. | Amazon Customer | 2023-04-05 |
| Does the camera require home internet and a router or can I use the cellular service on my phone? | 2023-03-03 | You need wifi | Michael Shoemaker | 2023-03-03 |
| It shows a usb plug for power. Is this a fact? And if so has anyone used a 1A plug or do you need more amps? | 2023-04-28 | It comes with the USB power plug. They are all the same. Us what ever power supply you want. It has to be 5VDC. | Richard G | 2023-06-03 |
| Does it have a patrol mode? | 2023-03-18 | No, it doesn’t. | Julie Crawford | 2023-03-18 |