| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Will this work with an alhua system? | 2023-03-26 | Never heard of that brand but if it’s a dahua then yes it will work. | Walter Makin | 2023-04-10 |
| Is this camera equipped with a power supply device | 2023-04-06 | Yes, it is. Can you power the camera with POE or use a power adapter (dc12v) | James J Cifelli | 2023-04-06 |
| Is this camera equipped with a power supply device | 2023-04-06 | My unit did not come with one | Tyrell | 2023-04-06 |
| Auto-tracking??? How is it enabled? I see no option pertaining to any-tracking anywhere in this cameras interface | 2023-04-10 | You have to program it thru the camera not the nvr. It works. | Walter Makin | 2023-04-10 |
| Does this auto track vehicles? | 2023-05-22 | no | John Doyle | 2023-05-23 |
| Is there a list of all presets? Is there any way to set a different park position -or- disable auto park so it stays where u leave it? | 2023-04-16 | That depend on what recorder you connect the camera they are ONVIF compatible so one the web page of the camera you can program feature ther. | Marc dumas | 2023-04-16 |
| My ptz-4818x-iz camera's cable is broken and had to do a new connector for poe, where can i find the defines for those 8 cables/pins? | 2023-05-20 | I'm sorry I'm not sure | David | 2023-05-20 |
| How many watts does it take to power by poe ? | 2023-04-06 | 12 watts | Timothy S. | 2023-04-06 |
| Where is the automatic tracking of the camera? How should I set it | 2022-11-22 | step 1 pls log in trough IE brower by typing the camera's IP, step 2 click Event to Check whether the human detection function is turned on, should be turned on step 3.Click "live" to enable automatic tracking in "Preset" call92 | Richard W. | 2022-11-22 |
| Does this have vehicle auto tracking as well? | 2023-04-06 | I’m still playing with all the options on my camera and it certainly has one to do that. I have no vehicular access to the area my camera monitors so can’t test it but the camera certainly tracks humans with that option on. | Laura H | 2023-04-06 |
| Does this have vehicle auto tracking as well? | 2023-04-06 | The camera does not have an automatic vehicle tracking function. | Ruth W. | 2023-04-06 |
| What is the warranty? | 2023-04-06 | I think this camera comes with a lifetime warranty, and their after-sales service is excellent, providing you with all the effective assistance. | Marilyn K. Brown | 2023-04-06 |