| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can the eve cam be added to alexa? | 2022-10-23 | Amazon and Eve announced in late July 2022 a relationship that will allow Eve cameras to be integrated into Amazon's Alexa services. I do not know when this is expected to be released. | Rob | 2022-10-23 |
| Can the eve cam be added to alexa? | 2022-10-23 | I think you can but I am not sure. I bought this camera because it specifically was to be used with my Apple products but I ended up returning it . I did not like it. It didn’t work 1/2 the time. There was way too many glitches. Good luck. | Oriah | 2022-10-24 |
| Can the eve cam be added to alexa? | 2022-10-23 | No, Eve Cam is HomeKit exclusive, no support for Android, Alexa or Google Home, sorry. | A manufacturer | 2022-10-24 |
| Is this strictly on Homekit, or is the Eve app necessary as well? Thanks! | 2022-02-18 | The camera rides entirely on HomeKit but you can use the Eve App as well. | Scott Santa Maria | 2022-02-18 |
| Is this strictly on Homekit, or is the Eve app necessary as well? Thanks! | 2022-02-18 | You can use either. If you have an Apple environment/ecosystem, you don't need the Eve app if you have a HomeKit device (Apple TV, iPad, HomePod or Mini, etc.), although the Eve app may be useful as a backup app. If you do not have an Apple system, then you must use the Eve app. | Rob | 2022-02-18 |
| Is this strictly on Homekit, or is the Eve app necessary as well? Thanks! | 2022-02-18 | All Eve accessories are HomeKit exclusive. You can use the app Home from Apple aswell. Only for firmware updates the Eve app is mandatory. | A manufacturer | 2022-02-18 |
| Is this strictly on Homekit, or is the Eve app necessary as well? Thanks! | 2022-02-18 | It can work on HomeKit only OR Eve app OR both. Camera is not as good as I expected though, I was kind of disappointed of what I got for the price I paid. | Gizmo | 2022-02-25 |
| Need a new power supply/brick that accepts the usb cable that came with it. Please include a link thanks | 2022-03-13 | You'll find it here on Amazon, it needs to provide 5V and 1,000 mAh. | A manufacturer | 2022-03-13 |
| I want to buy a 2 pack used, Can I buy extended warranty? | 2022-12-08 | Hello. If you want to buy a warranty, ask directly Amazon. Eve Systems doesn't provide any extended warranty. | A manufacturer | 2022-12-08 |
| What’s the temperature range this can be used in? | 2022-02-28 | The Eve Cam is for indoor use only, average operating range are: 0°C - 35°C / 32°F - 104°F, 5% - 95% humidity | A manufacturer | 2022-02-28 |
| What’s the temperature range this can be used in? | 2022-02-28 | I don't know as I only use it at home. | SEUNGWON | 2022-03-01 |
| Does this eve camera work with both the amazon key application and homekit? | 2022-01-29 | Eve Cam is a HomeKit Secure Video camera, only support for HomeKit, sorry | A manufacturer | 2022-01-29 |
| Does this eve camera work with both the amazon key application and homekit? | 2022-01-29 | I know this works with HomeKit, but unless Amazon's Key hub, the MyQ Smart Garage is HomeKit-compliant, which does not appear to be the case, then the Key application won't work with the Eve, although the Eve could monitor independently any activity in your garage. | Rob | 2022-01-30 |
| Can I buy this in white? | 2023-06-03 | Unfortunately we don't offer any color option for Eve Cam. | A manufacturer | 2023-06-04 |
| How many people can view the live camera stream at one time? I have a Logitech Circle that only allows one person to view at a time. | 2022-11-07 | The same applies to Eve Cam. One person at the same time can view live video. | A manufacturer | 2022-11-08 |
| How many people can view the live camera stream at one time? I have a Logitech Circle that only allows one person to view at a time. | 2022-11-07 | With icloud+ subscription two people can view live feeds... | Daniel Kearse | 2022-11-09 |
| Which generation is this? | 2022-03-13 | There is only one generation, it is Eve Cam (1st generation) | A manufacturer | 2022-03-13 |
| Where can I purchase a new power supply? | 2022-03-13 | This is a regular USR power supply with 5V and 1,000 mAh. You'll find it here on Amazon. | A manufacturer | 2022-03-13 |
| Wifi 5 G ? | 2021-12-13 | Yes, Eve Cam supports 5 GHz WiFi, but only a and n protocols, not AC (WiFi 5) or AX (WiFi 6) | Rob | 2021-12-13 |
| Wifi 5 G ? | 2021-12-13 | All I can tell you is my Wi-Fi has 2.4 and 5 and it has auto connect so whatever the camera needs to connect it does | Floridasurfer | 2021-12-13 |
| Wifi 5 G ? | 2021-12-13 | Yes | DaMovies | 2021-12-13 |
| Wifi 5 G ? | 2021-12-13 | Eve Cam uses Wi-Fi to connect to your router at home. While remote you can access it using 4G/5G on your iPhone. | A manufacturer | 2021-12-14 |