| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does it come with 100 feet of wire? | 2021-06-12 | 60 feet. You would need to purchase a separate cable to go that far. | electronics discount store | 2021-06-12 |
| Does it come with 100 feet of wire? | 2021-06-12 | 60 ft | Nonitek | 2021-06-13 |
| So, this system will not work without Wi-Fi? | 2023-01-06 | It will work without wifi. But without wifi you will not be able to see it using the app. Or remotely. | Red's C. | 2023-01-06 |
| How many Megapixels is this 1080p camera? | 2021-10-14 | 1080P = 2.2 MP | Nonitek | 2021-10-14 |
| What is the viewing angle of this camera ? other cameras have 85 degrees or more so does this camera have more or less than 85 degrees viewing angle ? | 2022-10-14 | Viewing angle is 90 degrees according to the manufacturer's website | electronics discount store | 2022-10-14 |
| Does it come in the original box? | 2022-08-23 | Yes it does come in the original box, it even has all features and specifications on the box as well. 🤔 | Mr. Guyton | 2022-08-23 |
| I bought the 8 camera system, now I realize i need more cameras, can i purchase additional camers to hook it up to the system i already bought? | 2022-11-16 | Yes , but now the camaras are different night vision ,they don't have the light anymore which it look great. | Marco J. Dominguez Sr. | 2022-11-16 |
| I bought the 8 camera system, now I realize i need more cameras, can i purchase additional camers to hook it up to the system i already bought? | 2022-11-16 | If you bought a 8 channel system with 8 cameras, no you can not add more cameras. if you bought a 16 channel system with 8 cameras, yes you can add 8 more cameras. look on the back of the DVR and see if there are more spots to hook up more cables. | Timothy Heck | 2022-11-17 |
| Does this record 24 hours or is it only motion? | 2022-07-08 | This system will record 24 hours and hold them for over a week | Cathy Moen | 2022-07-08 |
| This system records by motion/ heat but can it record continuously 24/7? | 2022-09-23 | Yes | Khris Slusser | 2022-09-23 |
| Our cameras say pro-1080sq i can't find a camera on swann or amazon that is a 1080sq. are they the same camera with new model number? | 2022-02-20 | Here it is. Swann Enforcer 1080p Add-On Camera - SRPRO-1080SQWB1 Work on Certain Swann DVRs | electronics discount store | 2022-02-20 |
| Las cámaras pueden conectar a una tv | 2022-11-25 | Hola , yo compre esas camaras y las tengo conectadas a una tv , son muy buenas o por lo menos a mi me funcionaron bien , hace mas de un año que las tengo conectadas y si programas bien con el internet podes ver de cualquier parte donde te encuentres | R&LDELICIOUSBAKERY | 2022-11-26 |
| If i am not at home can i still view live feed from wherever i am? | 2021-09-09 | Yes but it kicks u out after a while | Christopher… | 2021-09-09 |
| If i am not at home can i still view live feed from wherever i am? | 2021-09-09 | As long as you have a either net connection to the web, yes. | BigLove101 | 2021-09-09 |
| If i am not at home can i still view live feed from wherever i am? | 2021-09-09 | This camera requires a compatible DVR to be used and all of the compatible DVRs do allow for off network viewing as long as you have a good, high speed internet service connected to it. | electronics discount store | 2021-09-09 |
| Will this camera work with Alexis | 2023-03-22 | This camera does not work as a stand alone camera, it must be connected to a compatible Swann DVR to operate. | electronics discount store | 2023-03-22 |
| Will this camera work with Alexis | 2023-03-22 | This camera will work with Google & Alexa. LV - Swann Team | A manufacturer | 2023-03-24 |
| Do you need internet for this system to work? | 2021-09-04 | Yes | Jade | 2021-09-04 |
| Do you need internet for this system to work? | 2021-09-04 | Yes, you do need internet for the dvr and app. | Amazon Customer | 2021-09-04 |
| Can i view this on my computer macbook or pc or can i only view the cameras on the app? | 2023-04-13 | We can only view from phone app. | Arock | 2023-04-14 |
| Can i view this on my computer macbook or pc or can i only view the cameras on the app? | 2023-04-13 | Hello, thank you for reaching out with your question. Yes, you can set up remote access on your MAC or PC. For the software download, please click on the link below. - LV, Swann Team https://support.swann.com/hc/en-us/articles/4715708219673-Swann-Security-VMS-access-for-V8-units | A manufacturer | 2023-04-14 |
| How bright are spotlights? Can you diable red/blue flashing lights and just have spotlights? | 2022-06-10 | The lights should be a little brighter | LeeVaughn Pettway Sr | 2022-06-10 |
| Would like to order. But pic is of an 8 channel recorder and there isn't an option for a larger version?? | 2023-03-23 | Thank you for your interest in Swann. This is a 16-channel DVR recorder that includes 12 cameras. You can use up to 16 cameras with this unit if you need to. Hope that helps. LV - Swann Team | A manufacturer | 2023-03-24 |
| Hi does it have to be a monitor or can we use a tv | 2021-10-15 | You can use an HDMI cable to view your camera system on your TV. | Amazon Customer | 2021-10-15 |
| Is this compatible with sodvk-446802sly-us? | 2022-02-25 | Yes, it is. Thanks. | electronics discount store | 2022-02-25 |
| Is this compatible with sodvk-446802sly-us? | 2022-02-25 | Yes. | Nonitek | 2022-02-25 |
| Is this work with DVR8-1400? | 2021-08-14 | No,sorry. | Nonitek | 2021-08-14 |
| Is this work with DVR8-1400? | 2021-08-14 | No, sorry. | electronics discount store | 2021-08-14 |
| Este producto tiene micrófono? | 2021-11-13 | No , hay de esta misma marca que si lo traen pero tienes que comparar un cable por separado pero exactamente estás no lo tienen | Yaneth Sánchez | 2021-11-13 |
| The headline says 16 channel 12 camera but lower it says 8 channel. Can all 12 cameras be hooked up and viewed at the same time? | 2022-12-31 | 16 ch total You choose if you want 12or 8 And yes you can view all together | Rivera | 2022-12-31 |
| Can i access video unit from local intranet with out the swan security serivce? | 2022-10-25 | Yes you can and it's pretty cool | JW | 2023-03-13 |
| Can you split the 12 cameras in two monitors? | 2022-11-27 | No. There's only one video output and even if you were to split the lines, the system doesn't give you the option to do. | Stitcher | 2022-11-27 |
| If i have an 5 year old system can i switch out the dvr and cameras and use same wires? | 2022-06-13 | I believe so. Same information is passed on the same wire. | T. McNaughton | 2022-09-01 |
| Is there a compatible camera for this system with flood lights for an outside area that is dark and needs light? | 2023-03-01 | Thank you for your question, this system includes the Enforcer Cameras which can trigger controllable red & blue flashing lights, spotlights, mobile alerts & recording. If you are looking for a floodlight, we recommend our SWFI-4KFLOCAM which works and records independently from your DVR that includes easy recording and saves clips locally to the 32GB Micro SD Card included & to the cloud. The floodlight will connect to the same Swann Security app so that you can conveniently monitor and control all of your Swann devices from one place. - LV, Swann Team | A manufacturer | 2023-03-02 |
| Tengo que pagar por el app U otra conexión ? | 2022-06-22 | No , simplemente las conectas y graba hasta por 6 meses , gratis , si ya no te sirven los videos puedes borrarlos o guardarlos en una memoria y empieza a grabar sin ningún problema | Yaneth Sánchez | 2022-06-22 |
| por favor indicar cuál es el cable para poder utilizar el audio? voy a comprar ahora necesito habilitar el microfono. | 2023-04-07 | Sorry, this kits do not have microphone. | InfiluxStore | 2023-04-08 |
| por favor indicar cuál es el cable para poder utilizar el audio? voy a comprar ahora necesito habilitar el microfono. | 2023-04-07 | Gracias por su pregunta. Necesitará micrófono autoalimentado con conexión RCA, limitado a la cantidad de puertos in en su DVR. Si necesita ayuda, por favor llámenos al 1-800-627-2799 cuando se encuentra en frente del producto Swann. Estamos abiertos de lunes a viernes de 8:30 am a 5:00 pm, hora del Pacífico. Si llama desde México, entonces marque 0 1 800 461 0216. - LV - Swann Team | A manufacturer | 2023-04-10 |
| Hola disculpe las camaras tienen microfono | 2023-01-02 | Si , también luces y alarma de movimiento | R&LDELICIOUSBAKERY | 2023-01-03 |
| Will the motion notification include a short video clip of the motion? Like my old Arlo? | 2022-09-03 | yes | Mimi | 2022-09-03 |
| Will the motion notification include a short video clip of the motion? Like my old Arlo? | 2022-09-03 | Yes it will | Bryan Agius | 2022-09-03 |
| Estas cámaras se pueden usar dentro y fuera de la casa ? | 2022-06-22 | Si puedes usarlas dentro o en cualquier lugar de tu casa ya que cuando está obscuro se mira perfectamente bien en blanco y negro en mi opinion fue una buena compra | Yaneth Sánchez | 2022-06-22 |
| Estas cámaras se pueden usar dentro y fuera de la casa ? | 2022-06-22 | Yo las tengo fuera de la casa, pero pueden instalarse también en el interior de la casa. | Ruben Del Valle Vidal | 2022-06-22 |
| includes wire | 2021-06-12 | Yes. | electronics discount store | 2021-06-12 |
| includes wire | 2021-06-12 | Yes 100' of cable | Amazon Customer | 2021-06-12 |
| includes wire | 2021-06-12 | Yes it includes wires | Chris Stewart | 2021-06-12 |
| includes wire | 2021-06-12 | Yes 60ft | Nonitek | 2021-06-13 |
| includes wire | 2021-06-12 | Not sure if that was supposed to be a question, or a statement? Either way, yes, this package includes the typical mounting hardware along with standard length of necessary cable (BNC video + Power) just like you would have received with those in the main package with the DVR system to begin with. | Todd W. | 2021-06-13 |
| The system have 2 way talk? | 2023-03-13 | The cameras included in this kit do not include audio. Hope that helps. LV - Swann Team | A manufacturer | 2023-03-13 |
| The system have 2 way talk? | 2023-03-13 | It does not. I thought it did but it does not. Well it kind of does if you buy a microphone and run it from the cameras to the DVR but you would need eight of them | JW | 2023-03-13 |
| how many watts does this system pull? | 2022-09-05 | Who cares? It's the same as any normal system of this caliber. It's not enough to drive your bill up | JW | 2023-03-13 |
| This coming with the cables? | 2022-11-03 | Yes | Marco J. Dominguez Sr. | 2022-11-16 |
| Internet 5gs | 2022-02-22 | No this goes with the dvr that is needed. It’s hard wired to that dvr. Not a wireless camera. | A. Melendez | 2022-02-22 |
| Internet 5gs | 2022-02-22 | No, requires a DVR to operate. | electronics discount store | 2022-02-22 |
| What's the difference between enforcer and the no enforcer model? swdvk-855804wl-us | 2022-08-24 | Enforcer has the red and blue flashing lights. | Michael T. | 2023-06-03 |
| Can you use solar panels? | 2022-07-29 | No. They are wired | JW | 2022-07-29 |
| Does this unit have external storage capacity? | 2023-06-03 | Video could not be loaded | Michael T. | 2023-06-03 |
| Does this unit have external storage capacity? | 2023-06-03 | Thank you for your question. Your DVR supports recording to either a 3.5” SATA or a 2.5” SATA hard drive. The largest hard drive you can connect is 6TB (terabyte). We recommend that you purchase a drive that is surveillance rated, such as the Western Digital Purple™ and Seagate Skyhawk™ range of drives. You can purchase the larger capacity HDD and contact our support team for assistance in installing it. Hope that helps. LV - Swann Team | A manufacturer | 2023-06-05 |
| Can you turn off the red and blue lights for a more stealthy mode? | 2022-08-20 | Yes. You can enable or disable lights in settings. | David H. | 2022-08-20 |
| Can you turn it off when you are home? And on when you leave? | 2022-08-22 | yes you would just have to unplug or turn the receiver off | Michele l Lockwood | 2022-08-23 |
| Will the swann srpro-815cam cameras work on the other 4 channels? | 2022-03-28 | I have this system and I run 8 cameras. We have the app on our phone and see when we are away. | Cathy Moen | 2022-03-28 |
| I bought 16 Chan. but only included 8 cameras and it cost a fortune to by 8 add. cameras individ. Why is it cheaper to buy two systems for parts? | 2023-05-15 | Thank you for your question. We do not have enough information to assist you with your question. Please know our products range in prices based on the features, resolution, recording capacity, etc. For further assistance, please visit our support website at: https://support.swann.com/hc/en-us To discuss options with our support team please check the numbers below: USA/Canda: 1800 627 2799 Australia: 1800 788 210 United Kingdom: 0808 168 9031 Please let us know how we may further assist you. Thank you, LV Swann Customer Support | A manufacturer | 2023-05-15 |
| Can the dvr be installed upside down? i see there are holes at the bottom that seem to be made for that, but i want to make sure not to affect the hd | 2022-05-02 | No there are no holes on the bottom | irine snow | 2022-05-02 |