| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is this camera ptz? pan,tilt,zoom | 2022-01-23 | No | C. M. Verrett | 2022-01-23 |
| Is this camera ptz? pan,tilt,zoom | 2022-01-23 | No just night vision | Mike B. | 2022-01-23 |
| Is this camera ptz? pan,tilt,zoom | 2022-01-23 | No, it’s fixed and magnetized to the bottom of the opener. Works great however and is wide angled. | William A. Reising | 2022-01-24 |
| Is this camera ptz? pan,tilt,zoom | 2022-01-23 | It is stationary, no pan etc | Bill Plumley | 2022-01-24 |
| Is this camera ptz? pan,tilt,zoom | 2022-01-23 | Yes you can pan and zoom. HOWEVER, if you don't purchase Q's server plan it stops working after 2 months. I purchased the plan and still can't get it working again. I would never buy this item again and would find another vendor for the door and the camera. | John D. Burnette | 2022-01-24 |
| Is this camera ptz? pan,tilt,zoom | 2022-01-23 | No tilt, you can zoom | Geo | 2022-01-25 |
| What is the difference between the 2 myq camera models, sgc1wch and sgc1wlm? the other one is cheaper. why? | 2022-07-13 | Hello, 1 is Chamberlain & 1 is Liftmaster brand. I have one of each and they both work just fine. I'd go with the less expensive one. | Al Ortega | 2023-02-28 |
| Does this camera need wifi to operate? my garage is about 200 ft away from the house wifi router?? | 2021-12-13 | Yes | Groove | 2021-12-13 |
| Does this camera need wifi to operate? my garage is about 200 ft away from the house wifi router?? | 2021-12-13 | Yes, you need WiFi. Get a booster for the signal. | Amazon Customer | 2021-12-13 |
| Does this camera need wifi to operate? my garage is about 200 ft away from the house wifi router?? | 2021-12-13 | Yes, you will need a wifi signal for this to work properly. | AGS Overstock | 2021-12-13 |
| Does this camera need wifi to operate? my garage is about 200 ft away from the house wifi router?? | 2021-12-13 | 2 ways to answer this. 1) you can just plug it in and it will work but that defeats the purpose. 2) You need wifi to record and capture the picture on your phone. You need to download the myQ app on to your phone. | JM | 2021-12-13 |
| Does this camera need wifi to operate? my garage is about 200 ft away from the house wifi router?? | 2021-12-13 | Hi, Yes, you need WIFI for this camera to work. Ty... | All Security Equipment | 2021-12-13 |
| Does this camera need wifi to operate? my garage is about 200 ft away from the house wifi router?? | 2021-12-13 | Yes, you must pair it with your wifi to use all features. | DR Abel | 2021-12-13 |
| Does this camera need wifi to operate? my garage is about 200 ft away from the house wifi router?? | 2021-12-13 | Of course | C. M. Verrett | 2021-12-13 |
| Does this camera need wifi to operate? my garage is about 200 ft away from the house wifi router?? | 2021-12-13 | Yes | Steven McManus | 2021-12-13 |
| Does this camera need wifi to operate? my garage is about 200 ft away from the house wifi router?? | 2021-12-13 | Yes, it does | Scott Jon Leibow | 2021-12-13 |
| Does this camera need wifi to operate? my garage is about 200 ft away from the house wifi router?? | 2021-12-13 | Yes needs WiFi, and A/C power supplied to the camera. 200 feet may ot may not work depending on your router. Use 2.4 GHZ for more distance than 5.0 GHZ. | RH Ross | 2021-12-14 |
| Does this camera has night vision? | 2022-01-13 | Yes it does | Desi | 2022-01-13 |
| Does this camera has night vision? | 2022-01-13 | Yes | Mike B. | 2022-01-13 |
| Does this camera has night vision? | 2022-01-13 | Sure does | Frank A | 2022-01-13 |
| Does this camera has night vision? | 2022-01-13 | Yes and is very clear. | Geo | 2022-01-18 |
| Will this work with the genie pro garage door opener? | 2022-03-07 | Not sure I have a MyQ garage door. | Desi | 2022-03-08 |
| Does anyone else have the issue of it going off all all the time? | 2022-04-13 | No not mine | Desi | 2022-04-13 |
| Does anyone else have the issue of it going off all all the time? | 2022-04-13 | You can adjust sensitivity in the settings. | C. M. Verrett | 2022-04-13 |
| Does anyone else have the issue of it going off all all the time? | 2022-04-13 | Look for bugs and flying insects. Had a spider build a web in front of mine .... constant notifications. | Mike B. | 2022-04-13 |
| Does anyone else have the issue of it going off all all the time? | 2022-04-13 | Going off as in notifications? Those can be changed in the app. | Balanced enviro view | 2022-04-13 |
| Does anyone else have the issue of it going off all all the time? | 2022-04-13 | I get a notice every time door is opened or closed. Otherwise nothing. Fine with me. | Sue Pippen | 2022-04-13 |
| "Is it possible to turn off the motion detector feature and still record video whenever the garage door opens or closes? | 2022-02-15 | No, and not sure why you would want to. As without the motion detection triggering the cameras recording function, the camera would be on 24/7 | Jonathan | 2022-02-15 |
| "Is it possible to turn off the motion detector feature and still record video whenever the garage door opens or closes? | 2022-02-15 | If your question is can you turn off notifications yes and it will still record. | Ted weldon | 2022-02-15 |
| What if i live where the temp drops below -4? | 2023-02-02 | Temperature never bothered mine. I know it was used at -10 to -15. | Mike B. | 2023-02-02 |
| What if i live where the temp drops below -4? | 2023-02-02 | The camera works | Donald E. Speis Jr. | 2023-02-03 |
| What if i live where the temp drops below -4? | 2023-02-02 | I live in Wisconsin and mine works flawlessly! | BroncoBilly | 2023-02-03 |
| Is it possible to turn off the motion detector feature and still be able to receive notifications whenever the garage door opens or closes? | 2022-02-15 | YES! | DR Abel | 2022-02-15 |
| Is it possible to turn off the motion detector feature and still be able to receive notifications whenever the garage door opens or closes? | 2022-02-15 | Yes | C. M. Verrett | 2022-02-15 |
| When hooking up to wifi can it work on 5ghz or does it need to be on 2.4ghz only ? | 2023-06-22 | 2.4,unless lift master has come up with something new. | George P. | 2023-06-22 |
| The price on these has come down to $50 from Manufacturer... Is this worth it even for $50?? The reviews seem pretty crappy video and audio. ? | 2023-03-09 | I’ve bought 4 and use them in several different places. Quality color definition is good as far as I’m concerned. If you want 4K quality you’ll never find it at a reasonable price anywhere! | Scot T. | 2023-03-09 |
| The price on these has come down to $50 from Manufacturer... Is this worth it even for $50?? The reviews seem pretty crappy video and audio. ? | 2023-03-09 | The placement is key. It has to be close so by the door is where I have mine. It gets a strong signal from wifi and I can say no problems. It works great for amazon to deliver packages and I even installed a camera that allows me to see everything. I say it's worth the money. | Donald E. Speis Jr. | 2023-03-09 |
| The price on these has come down to $50 from Manufacturer... Is this worth it even for $50?? The reviews seem pretty crappy video and audio. ? | 2023-03-09 | I like mine….. Wish o would have paid less then what I payed for. Picture is not bad it’s nice and clear…. Audio is fine also sounds nice and clear. | Hector U. | 2023-03-09 |
| is this camera compatible with google? | 2022-02-18 | Works with Google Assistant for voice control. | Mike L | 2022-02-19 |
| is this camera compatible with google? | 2022-02-18 | Not sure I have mine attached to my home wi-fi | Desi | 2022-02-19 |
| can you hook up more then one Camera to the unit? if so up to how many and the range . I was thinking one inside and one outside showing the driveway? | 2023-02-27 | you can view multiple cameras thru the MyQ app from liftmaster. Keep in mind that these are not waterproof cameras. | Web Direct Brands, Inc. | 2023-02-27 |
| can you hook up more then one Camera to the unit? if so up to how many and the range . I was thinking one inside and one outside showing the driveway? | 2023-02-27 | You would be better served to use Ring cameras which ties into the MyQ garage unit. | BroncoBilly | 2023-02-27 |
| can you hook up more then one Camera to the unit? if so up to how many and the range . I was thinking one inside and one outside showing the driveway? | 2023-02-27 | I believe only one camera can be hooked to the unit. | Donald E. Speis Jr. | 2023-02-27 |
| can you hook up more then one Camera to the unit? if so up to how many and the range . I was thinking one inside and one outside showing the driveway? | 2023-02-27 | I have two cameras connected. One in the garage and one on my enclosed back porch. Keep in mind if you want video storage you would need to pay the yearly fee for each camera. | Paul Alfano | 2023-02-27 |
| can you hook up more then one Camera to the unit? if so up to how many and the range . I was thinking one inside and one outside showing the driveway? | 2023-02-27 | The camera has a magnetic base and it's convenient to mount to the bottom of the garage door opener. Place the camera wherever you want, as long as you have power for it. I don't recall but I don't think it can be mounted with screws - the whole point of the camera is that the base is magnetic. | Balanced enviro view | 2023-02-27 |
| can you hook up more then one Camera to the unit? if so up to how many and the range . I was thinking one inside and one outside showing the driveway? | 2023-02-27 | I’m not for sure…..I still have not been able to get my one and only camera to work in my metal garage. It says the WiFi signal at my house is not strong enough for the camera??? | Anthony Todd Holder | 2023-02-28 |
| can you hook up more then one Camera to the unit? if so up to how many and the range . I was thinking one inside and one outside showing the driveway? | 2023-02-27 | Hello, I don't know what the limit may be but, I was able to install a second camera of the same type. As far as the distance goes, that depends on your Wi-fi router. Each camera uses your wi-fi signal to gain access to the internet. | Al Ortega | 2023-02-28 |