| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| With a microsd card can i avoid paying a monthly or annual fee to remotely access live and recorded video and control the pan & tilt? | 2023-05-11 | Any micro-SD card up to 128GB | Tyler Hollingsworth | 2023-05-13 |
| Does it continuously record even if wifi goes down or it gets disconnected from internet? | 2023-02-22 | It will disconnect from internet. but the recording will continue via the micro SD card | bobby hamilton | 2023-02-22 |
| Does it continuously record even if wifi goes down or it gets disconnected from internet? | 2023-02-22 | It will still record, you just won't get the notification. | flpnout | 2023-02-22 |
| Does it continuously record even if wifi goes down or it gets disconnected from internet? | 2023-02-22 | I don't know. I'm ordering the sd card today. I tried to see if it would record without it, but it didn't. I guess I'll find iut soon. Sorry I couldn't help. | anton | 2023-02-22 |
| Does it continuously record even if wifi goes down or it gets disconnected from internet? | 2023-02-22 | If you install a micro SD card, yes, yes it will. | Zigmund | 2023-02-22 |
| Does it continuously record even if wifi goes down or it gets disconnected from internet? | 2023-02-22 | I believe the only way it will record if it’s disconnected from the internet / WiFi is to have a micro sd card inserted to record. | Timothy M. | 2023-02-22 |
| Are Eufy devices compliant with the Matter protocol? | 2023-02-10 | This Eufy devices Camera is great!! I like this much better than the Homebase cameras, because it stands alone without needing a base unit, plugs in (doesn't need recharging) and can be pointed out a window (for some reason the homebase cameras didn't work behind a window). You can also swivel it using the app. I put these in windows of my father's currently vacant house and in my front window pointed at the front door. Be sure to get a high endurance micro SD card, 128gb. | elias | 2023-02-10 |
| Can this be set up and used with apple home (homekit) without logging into the eufy app? | 2023-06-11 | Yes you can. However, once linked to Apple, you cannot make changes to the settings in Eufy. | Cory | 2023-06-11 |
| Is the e210 the same as the p24? what’s the difference? amazon has e210, eufy and best buy carry p24? | 2023-02-22 | They look to be the exact same; at first I thought the E210 was made for Europe because when searching for the E210, it only pops up on the Europe version of Eufys website. But then, I was gonna buy it on Amazon and it’s also, the E210 on Amazon. Only place I can seem to find the “P24” is on Eufys website. | Irfan Khan | 2023-03-01 |
| Is this device compatible with home base 2? I specify my eufy kit which includes home base 2 is 1080p and this device is 2k. | 2023-05-13 | It’s not. They run without a hub. | Tyler Hollingsworth | 2023-05-13 |
| Is this device compatible with home base 2? I specify my eufy kit which includes home base 2 is 1080p and this device is 2k. | 2023-05-13 | no it does not work with home base However if you place asd card in it and use the app all its backup events will appear in the same place in the app as home base seemlessly | bobby hamilton | 2023-05-14 |
| Does this require a home base? Or can it be used by itself? | 2023-05-23 | Home base | Steve E. | 2023-05-23 |
| Does this require a home base? Or can it be used by itself? | 2023-05-23 | No home base required. | Brandon | 2023-06-01 |
| It would have been nice if the instructions showed where to install micro-sd card? taught it was the one in my android phone? | 2023-01-30 | You have to rotate the black ball to get to the port, on the app I believe there is an option to have it rotate for you but I’ve always done it myself, then go in the app and format it(says format SD card) and it uses a MicroSD card which is what most older androids used | Mr. Fuell | 2023-01-30 |
| It would have been nice if the instructions showed where to install micro-sd card? taught it was the one in my android phone? | 2023-01-30 | The micro sd card goes below the lens in the black ball. | Zigmund | 2023-01-30 |
| The micro sd card i purchased for the camera won’t click into the slot. why? | 2023-05-28 | To insert the SD card into the camera's card slot, please follow these steps: 1. Insert the SD card into the slot with the gold contacts facing upwards. 2. Push the card in until you hear a clicking sound, indicating that the card is securely in place. | EufyHome | 2023-05-29 |
| Hola, cuanto mide el cable? | 2023-05-10 | Es corto, mide al rededor de 10 pulgadas más o menos… | Oscar | 2023-05-10 |
| Hola, cuanto mide el cable? | 2023-05-10 | El cable es alrededor de 6 pies | Lohanky Bido | 2023-05-10 |
| Hola, cuanto mide el cable? | 2023-05-10 | Hola, no es mucho. 4-5 pies. | Wilfredo Felipe Peguero Polanc… | 2023-05-11 |
| Hola, cuanto mide el cable? | 2023-05-10 | 6.7 pies | EufyHome | 2023-05-11 |
| How long does last without cord? | 2023-03-08 | It is not wireless so you need electricity and plugged in at all times. I hope this answer helps. | Darius Ryan | 2023-03-08 |
| How long does last without cord? | 2023-03-08 | the only cord is the power and you have have power run to it or it won't work this is only for inside use it works great | dwight kerley | 2023-03-08 |
| How long does last without cord? | 2023-03-08 | There is no battery so...... About a millisecond. | Jim Cloud | 2023-03-08 |
| How long does last without cord? | 2023-03-08 | This needs power to work. | bs_meter | 2023-03-08 |
| Can the cameras be connected to an indoor video monitor or you can only watch on a cell phone? | 2023-04-19 | I Watch on my cell phone. Would be nice if it could connect to your monitor or television, but I don’t know that answer. | MJF | 2023-04-20 |
| Can the cameras be connected to an indoor video monitor or you can only watch on a cell phone? | 2023-04-19 | sorry to tell you that this camera can't be connected to an indoor video monitor to watch on a cell phone. | AnkerDirect | 2023-04-24 |
| What is the max Storage S220 can handle? | 2023-04-23 | It all depends how much memory You put into you security cámara. | concepcion marquez | 2023-04-23 |
| What is the max Storage S220 can handle? | 2023-04-23 | I believe 128gbs. 256 wasn’t compatible. | Deedra | 2023-04-24 |
| What is the max Storage S220 can handle? | 2023-04-23 | We recommend using a class 10 high-quality microSD card; the largest card our eufySecurity video devices support is a 128 GB microSD card. | AnkerDirect | 2023-04-24 |
| How well does it work as an outdoor camera mounted inside facing a window? Does it have IR and will that work for outdoor viewing? | 2023-05-11 | It’s an indoor camera. The pan and tilt may not be the best for outdoor viewing from a window. The sibling to this camera by Eufy that doesn’t pan/tilt is capable. | Tyler Hollingsworth | 2023-05-13 |
| Does this activate only by motion or will it activate by detecting sound and record regardless if there is no motion? | 2023-03-30 | It's completely up to you when you set your settings. When I'm at work, because I have my settings set to sound, when Alexa goes off at my house it will start recording. Again, that's because when I set the camera I set it to sound. | kjcruisin | 2023-03-30 |
| Does this activate only by motion or will it activate by detecting sound and record regardless if there is no motion? | 2023-03-30 | Motion only and from my experience not always that | Jennifer | 2023-03-30 |
| Does this activate only by motion or will it activate by detecting sound and record regardless if there is no motion? | 2023-03-30 | It does activate by sound or motion which you can turn off. Also, you can have it continuously record if you have a SD card & go look back at the entire day. | Rizz | 2023-03-31 |
| Can two of these be on the same account? | 2023-05-17 | Yes, two of these be on the same account. | EufyHome | 2023-05-17 |
| Can two of these be on the same account? | 2023-05-17 | Yes, but they lose connection easily and often | Woke people suck… | 2023-05-17 |
| Can two of these be on the same account? | 2023-05-17 | Yes you can control multiple devices with the app | Steveaux | 2023-05-17 |
| Can two of these be on the same account? | 2023-05-17 | Yes, I have 3 of them on the acount | SBA | 2023-05-17 |
| Can two of these be on the same account? | 2023-05-17 | Considering they are also sold in a two pack, I would say yes. | NCIceman | 2023-05-17 |
| Can two of these be on the same account? | 2023-05-17 | Yes , you can have more than one camera in the same account | Amazon Customer | 2023-05-18 |
| Can the IR light be turned off or set to auto to use it as an "outdoor" camera but placed indoors facing a window? | 2023-05-23 | Yes, I have mine set up the same way. You can disable the IR in the app. | Brandon | 2023-06-01 |
| Do you have to use a micro sd card? | 2023-04-04 | The mocro sd card is not required for operation. This is only prevents you from reviewing previous activity, which if using the device for security reasons, discounts slightly its value. However, the device's notification process has been flawless for being immediate action. | Steve V | 2023-04-04 |
| Do you have to use a micro sd card? | 2023-04-04 | You don't need one. I don't have one in. If you want to record, you'll need one, but you can also record through you phone while you're watching. The card will let you record at all times. | ThisGuy | 2023-04-04 |
| Do you have to use a micro sd card? | 2023-04-04 | Not for live video. However, if you want video playback, you will need an SD card or subscription. Subscription will save videos online in the event of camera theft. | M. Ramirez | 2023-04-04 |
| Do you have to use a micro sd card? | 2023-04-04 | Yes | EufyHome | 2023-04-05 |
| Do you have to use a micro sd card? | 2023-04-04 | yes | Amazon Customer | 2023-04-05 |
| Puede esta camara, manejarse desde un sistema Android o uno de Apple? | 2023-03-16 | Si, solo descarga la aplicación desde la tienda de aplicaciones de tu dispositivo, configura y listo! | Jadrian | 2023-03-16 |
| Puede esta camara, manejarse desde un sistema Android o uno de Apple? | 2023-03-16 | Si se puede y es muy buena la recomiendo amo me gusto su función!!! | ebanibaldo velazquez | 2023-03-16 |
| Puede esta camara, manejarse desde un sistema Android o uno de Apple? | 2023-03-16 | Puede manejarse con ambos sistemas: iOS y Android por medio de la aplicación móvil eufy security, además puede integrarse a la app casa nativa del iPhone ya que es compatible con HomeKit | Fernando Preza | 2023-03-16 |
| Is the app good? Why is it only rated 2.5 stars in app store with only 22 reviewers but is so well rated on Amazon. Is the connection stable? | 2023-03-15 | Yes it is I use it to watch my pup. When I’m upstairs or when I’m away from my home. | Amazon Customer | 2023-03-15 |
| Is the app good? Why is it only rated 2.5 stars in app store with only 22 reviewers but is so well rated on Amazon. Is the connection stable? | 2023-03-15 | Every once in awhile app won't connect to the camera, reset the camera and all is good. App is a little clunky, but useable, main issue is only being able to view one camera at a time. Overall it does what it says it does. If you only get one camera the app is fine. | Zigmund | 2023-03-15 |
| Is the app good? Why is it only rated 2.5 stars in app store with only 22 reviewers but is so well rated on Amazon. Is the connection stable? | 2023-03-15 | I have had zero problems... even when I changed internet providers things work well with the ANDROID APP... | Joe S. | 2023-03-15 |
| Is the app good? Why is it only rated 2.5 stars in app store with only 22 reviewers but is so well rated on Amazon. Is the connection stable? | 2023-03-15 | I personally have had no issues with this | Amazon Customer | 2023-03-15 |
| I have moved and cannot seem to find where I put my ceiling mount bracket. I do not see a customer service link, can this be bought/replaced? | 2023-01-24 | Just call the company for a replacement. | Timothy M. | 2023-02-10 |
| Can be mounted on a wall ? | 2023-04-04 | Yes, it comes with a plate to mount on the wall. The camera has settings to change the view in the app depending on whether you mount it upright or upside down. | Anthony Bratina | 2023-04-04 |
| Can be mounted on a wall ? | 2023-04-04 | Yes | EufyHome | 2023-04-05 |
| Can be mounted on a wall ? | 2023-04-04 | What’s Included: 1 mount as noted below is included.. 1x eufy Security S220 Indoor Cam, 1x USB Adapter, 1x USB Cable, 1x Mounting Bracket, 1x Screw Pack, 1x Quick Start Guide Notes: Upgrade firmware to v.2.0.6.9 or newer Non-Waterproof; Requires MicroSD card (not included) | Joe S. | 2023-04-05 |
| Can it use local network (NAS) storge? | 2023-05-29 | C.ngo | CNgo | 2023-05-29 |
| Can it use local network (NAS) storge? | 2023-05-29 | Yes | AnkerDirect | 2023-05-30 |
| What arethe cloud storage options? | 2023-05-29 | There's a cloud option, I think you need to subscribe the service, however, I didn't use it. Overall the camera is pretty good. | CNgo | 2023-05-29 |
| What arethe cloud storage options? | 2023-05-29 | I wouldn't recommend using the cloud storage. Look up Eufy's recent security issues. Personally, I just use a SD card which works well and enables continuous recording. | Brandon | 2023-06-01 |
| Will added internal storage record the date of the recording? | 2023-03-30 | Yes, recordings on the micro SD card show date, time and length of the recording. I love using just the internal storage in these devices. Just be sure to get an SD card that is specifically for dash cams or home security video recording. | L. Sosa | 2023-03-30 |
| Will added internal storage record the date of the recording? | 2023-03-30 | Yes. Date and time | MyNameisPoooh | 2023-03-31 |
| The listing now specifically says it is homebase compatible. is this a lie? i want to store the video on my homebase, not in the cloud or on an sdcard | 2023-06-02 | It is HomeKit compatible. While it does show up in the eufy app, it does not connect through the homebase nor can you store video on the base. | NCIceman | 2023-06-02 |
| The listing now specifically says it is homebase compatible. is this a lie? i want to store the video on my homebase, not in the cloud or on an sdcard | 2023-06-02 | The camera is compatible with Homebase 3 now and you can store the video on your homebase 3. | AnkerDirect | 2023-06-05 |
| The listing now specifically says it is homebase compatible. is this a lie? i want to store the video on my homebase, not in the cloud or on an sdcard | 2023-06-02 | Can confirm that I DON'T see Homebase as an option. There was NO option to setup the camera through Homebase during the initial setup. The only options in the settings of the camera are Local (microSD), Cloud, and NAS (RTSP). It can be added to Apple Homekit. I have Homebase 3. | Jonathan Mindy Paulson | 2023-06-07 |
| The listing now specifically says it is homebase compatible. is this a lie? i want to store the video on my homebase, not in the cloud or on an sdcard | 2023-06-02 | I Also can confirm the listing referring to homebase 3 comparability is false. I have 3 of these and not only do the not have homebase 3 as an option for storage. 2 of them have different system settings when working with HomeKit. | Dan M | 2023-06-08 |
| When I opened the app, on the device tab and want to click on it to see the live view, it always had a lag like 10s-20s, dose anyone had this issue? | 2023-03-02 | Ours has a lag, not sure how long though, perhaps 10 seconds | Danny Fow | 2023-03-02 |
| When I opened the app, on the device tab and want to click on it to see the live view, it always had a lag like 10s-20s, dose anyone had this issue? | 2023-03-02 | I've not had that problem. Mine takes about 5 seconds to load. Is it your WiFi? | David | 2023-03-04 |
| what is the night vision range? | 2023-06-10 | The range in daytime isn't very good. At night not very good either. It's good for recording right outside your door or window on maybe up to 50 fr away. My ARLO camera was better, had much further range and clarity. This one is ok. The range is not very good tho. I'd say not even 100'. Or maybe 100'. Doesn't even record my cars parking spot from my kitchen window which is maybe 100' away. And that's the main reason I got a security camera because some criminal mischief makers were breaking into and vandalizing residents parked cars. My car was stolen! | Lisab22 | 2023-06-10 |
| what is the night vision range? | 2023-06-10 | I don't know, but it completely covers the room I have it in, and makes it look like a light is on, albeit black and white. | NCIceman | 2023-06-13 |
| Why I can't load the videos for more than the last two hours? My cats have been roaming around all day | 2023-04-04 | Maybe your SD card has too little space and you are in need of a SD card that will store more video. | M. Ramirez | 2023-04-04 |
| Does this camera have home privacy mode? | 2023-03-17 | Yes it does. It has multiple modes that are customizable. | Jim Cloud | 2023-03-17 |
| Is the power connection on the camera end "micro usb type-a" or "micro us type-b"? (i'd like to purchase a 20' power extention cable.) | 2023-01-28 | USB micro B | Mr | 2023-01-29 |
| What is the difference between eufy p24, 2k vs s220, 2k? | 2023-03-20 | Not now | Darius Ryan | 2023-04-02 |
| If someone is walking in front of the camera will the camera pan or tilt to follow? | 2023-04-01 | Yes in that area only. | Heart of Texas | 2023-04-01 |
| If someone is walking in front of the camera will the camera pan or tilt to follow? | 2023-04-01 | Video could not be loaded | Jim Cloud | 2023-04-01 |
| If someone is walking in front of the camera will the camera pan or tilt to follow? | 2023-04-01 | yes it will follow the person and if you set it up it can send you a email | dwight kerley | 2023-04-01 |
| If someone is walking in front of the camera will the camera pan or tilt to follow? | 2023-04-01 | Turn on motion tracking in settings The motion tracking technology works in 2 steps: When the Indoor Cam detects motion, the Pan & Tilt will rotate automatically to track the motion. If you set the activity zone, only the motion occurring in the activity zone will trigger motion tracking. When the motion stops and there is not another over the 30s, the lens will rotate back to the original position. | Ken A Wakefield | 2023-04-01 |
| If someone is walking in front of the camera will the camera pan or tilt to follow? | 2023-04-01 | No but you can rotate it yourself if needed remotely with the app on your phone. | Darius Ryan | 2023-04-02 |
| If someone is walking in front of the camera will the camera pan or tilt to follow? | 2023-04-01 | I don’t believe it does. But it does have a fairly large area in which it covers | Kathy Newberry | 2023-04-06 |
| how many days of continuous recording will a 128 GB SD card record on this device? | 2023-03-30 | depends on the setup, if you google their documentation they have a chart. If set on motion, depends on motion, Continuous will be a totally different number. | Zigmund | 2023-03-30 |
| I am getting a high pitch screeching sound when I open the app. What is causing that and how do I fix? | 2023-03-13 | If you're using the app near the cam it could be feedback which usually causes the high pitched sound you described. If that is the case move to another room to see if sound continues. If it stops then you have feedback and you should limit your volumes. | Elaine Price | 2023-03-13 |
| What i like of the eufy security camera is the no cloud monthly fee. can other security cameras can do that? | 2023-04-28 | Yeah there is no required monthly fee but you can't download any of the videos that are recorded in your library. THAT is a scammy ripoff where they try to force you to but their service to be able to keep any video . Total scam from eufy hijacking your videos unless you pay. | Lisab22 | 2023-04-28 |
| What i like of the eufy security camera is the no cloud monthly fee. can other security cameras can do that? | 2023-04-28 | If you use the local storage it will allow you to receive the notification with no monthly fee. | EufyHome | 2023-05-01 |
| Can this camera be used on a large screened in porch? | 2023-04-22 | Sorry, we are afraid not. | EufyHome | 2023-04-23 |
| Can this camera be used on a large screened in porch? | 2023-04-22 | Our camera was only used indoor. Not sure if there’s a temperature limit (too hot or too cold) for a screened in porch. The sight range was pretty large. We could scan our kitchen head on, turn to see the some of the living room and rotate back to see some our front room. It worked for our specific need. Hope this helps. | KAE | 2023-04-23 |
| Can this camera be used on a large screened in porch? | 2023-04-22 | As long as it is dry I would feel comfortable using it in an enclosed porch. | Mark | 2023-04-23 |
| Is this compatible with android products? | 2023-04-13 | Yes - I use android. | flpnout | 2023-04-13 |
| Is this compatible with android products? | 2023-04-13 | Works great with my Android phone. | ComputerGuy666 | 2023-04-13 |
| Is this compatible with android products? | 2023-04-13 | I controll the camera with an android phone. Down load the app from the store it works great. The video clarity is exceptional. | LDH | 2023-04-13 |
| Which country is this made? | 2023-02-20 | China | Frank R Fiala | 2023-02-20 |
| Which country is this made? | 2023-02-20 | Made in China, like most things. | Christopher Burgess | 2023-02-20 |
| Which country is this made? | 2023-02-20 | Gee what a surprise this one is made in the Philippines. | Darius Ryan | 2023-02-21 |
| Which country is this made? | 2023-02-20 | China of course. | LDH | 2023-02-21 |
| Which country is this made? | 2023-02-20 | Philippines | ComputerGuy666 | 2023-02-21 |
| Does it have color night vision? Flood light? | 2023-01-24 | No it does not. | Kamber | 2023-01-24 |
| Does it have color night vision? Flood light? | 2023-01-24 | No, it doesn't. | EufyHome | 2023-01-24 |
| Does it have color night vision? Flood light? | 2023-01-24 | It does not have color night vision and it does not have a flood light. | Sean Jones | 2023-01-24 |
| Does it have color night vision? Flood light? | 2023-01-24 | No flood light. | Cruz200mph | 2023-01-24 |
| I have outdoor Eufy cameras, with app. Will the app for indoor camera notify me loud enough to wake me up if there is an intrusion? | 2023-03-28 | Since you will be using the same app for all eufy cameras. The volume will be the same as your other Eufy settings in the app. | C | 2023-03-28 |
| I have outdoor Eufy cameras, with app. Will the app for indoor camera notify me loud enough to wake me up if there is an intrusion? | 2023-03-28 | I don't have the outdoor camera but the volume notifications depend on your notification setting on your phone. At night I keep it low but it's loud enough to alert me. | anton | 2023-03-29 |
| I have outdoor Eufy cameras, with app. Will the app for indoor camera notify me loud enough to wake me up if there is an intrusion? | 2023-03-28 | The sensitivity was turned up on our camera’s sensor. Light sleeper here. The camera detected and the app notified me that there was light shining inside our house from the neighbor’s car exiting their driveway. The notification was loud enough to wake me up. I guess it depends on how heavily one sleeps. | KAE | 2023-03-29 |
| Does it have to be plugged in | 2023-05-27 | yes | SBA | 2023-05-27 |
| Does it have to be plugged in | 2023-05-27 | Yes it requires a plug. | Steveaux | 2023-05-27 |
| Does it have to be plugged in | 2023-05-27 | Yes it needs to be Plugged in | James Otis | 2023-05-27 |
| Does it have to be plugged in | 2023-05-27 | Yes | Amazon Customer | 2023-05-27 |
| Does it have to be plugged in | 2023-05-27 | Yes | EufyHome | 2023-05-28 |
| Is there a way to view this on a PC or laptop, via an app or browser, and without paying for a monthly or annual subscription? | 2023-05-12 | I have mine connected wirelessiy to my eufy security HomeBase 2 that is connected to an app. You can Smart Integration: Connect your IndoorCam to Apple HomeKit (download our HomeKit User guide in the product information section below), the Google Assistant, or Amazon Alexa for complete control over your surveillance. | Bill | 2023-05-12 |
| Can you have one camera on shared apps for different phones? | 2023-06-03 | Yes, they will have to create a Eufy account in the app on their phone and you share to their email address. | Shaun6181 | 2023-06-03 |
| Can you have one camera on shared apps for different phones? | 2023-06-03 | Yes | EufyHome | 2023-06-03 |
| Hello, What is the detection distance of the camera? | 2023-02-01 | 32ft | EufyHome | 2023-02-01 |
| Does it come with anything to mount to the wall? | 2023-04-04 | Yes it comes with a mounting plate and hardware needed which you then mount the camera to. | Kamber | 2023-04-04 |
| Does it come with anything to mount to the wall? | 2023-04-04 | Yes | EufyHome | 2023-04-05 |
| Does it come with anything to mount to the wall? | 2023-04-04 | You will have to purchase a bracket to mount this camera. It is a great little camera, we use it to monitor our little Chihuahua when we are gone. | Lxb | 2023-04-07 |
| The instruction manual has a reference to there being a wall mount for this camera. Is this wall mount available from Eufy/Anker? | 2023-03-01 | Yes it will be in packaging and easy to mount | Irfan Khan | 2023-03-01 |
| does this work as a solo unit? | 2023-02-22 | Yes, works very well as solo unit. I have 5 cameras, 3 different type EUFYs. Each camera has its own local storage micro-SD card, sold separately. They are work great! Strongly recommend. | Lee Allen Robertson | 2023-02-22 |
| does this work as a solo unit? | 2023-02-22 | Yes it does. Also the video can stay live indefinitely. | Kindle Customer | 2023-02-22 |
| does this work as a solo unit? | 2023-02-22 | Yes it works | shariff ansari | 2023-02-23 |
| does this work as a solo unit? | 2023-02-22 | Yes | User 1 | 2023-02-23 |
| Does this camera work with standard software, like Blue Iris, yet? The company said it was "in testing" over 2 years ago... | 2023-01-27 | Yes!! | elias | 2023-02-10 |
| Can the camera be moved around the home? | 2023-03-14 | Yes. To wherever a power output is available. | John Karwoski | 2023-03-14 |
| Can the camera be moved around the home? | 2023-03-14 | Yes, the camera can be moved around. | Ed Brooks | 2023-03-14 |
| Can the camera be moved around the home? | 2023-03-14 | Yeah, as long as you have an outlet close enough to where you want to put it. It comes with a fairly long cable, give or take 4 feet. | Christopher Burgess | 2023-03-14 |
| Can the camera be moved around the home? | 2023-03-14 | Yes | Cruz200mph | 2023-03-14 |
| Can the camera be moved around the home? | 2023-03-14 | Yes, as long as it has power supplied via USB cable and it is within the range of your WiFi router. | Leadfoot | 2023-03-17 |
| Where can I find the little mounting puck that comes with the camera? I need to mount the camera but I can't find replacements. | 2023-03-24 | I'd call customer support. I bet they can help. | Jim Cloud | 2023-03-24 |
| Where can I find the little mounting puck that comes with the camera? I need to mount the camera but I can't find replacements. | 2023-03-24 | Right here on Amazon. Just search eufy mounting bracket & your model number. | Frank R Fiala | 2023-03-24 |
| What are the geofencng instructions for an iPhone 12? | 2023-03-19 | I have am android | anton | 2023-03-20 |
| Can I talk from my phone while away from home? | 2023-02-10 | Yes, absolutely | Timothy M. | 2023-02-10 |
| Can I talk from my phone while away from home? | 2023-02-10 | Yes, you can. | EufyHome | 2023-02-10 |
| Can I talk from my phone while away from home? | 2023-02-10 | Absolutely you can. It works well | Jim Cloud | 2023-02-10 |
| Can I talk from my phone while away from home? | 2023-02-10 | You have a push to talk feature. Its not like a phone conversation. Hold a button and talk to open that channel. Release to listen again. | Zigmund | 2023-02-10 |
| Can I talk from my phone while away from home? | 2023-02-10 | Yes | Leadfoot | 2023-02-11 |
| I lost the power plug and cable for this, where can i get a new one? | 2023-02-24 | Any standard USB A and micro USB will work | Irfan Khan | 2023-03-01 |
| What's the difference between S220 and P24? | 2023-05-07 | They are the same. | EufyHome | 2023-05-08 |
| Is there a separate mount with tilt for this camera? The mounting bracket has a hole that may fit a screw of a separate piece (like a tilt mount). | 2023-03-29 | Yes. I have all of mine mounted upside down | Jim Cloud | 2023-04-01 |
| Does it work with Home Assistant? | 2023-02-13 | Yes, with Alexa | Kim Stine | 2023-02-13 |
| Does it work with Home Assistant? | 2023-02-13 | Yes, it does. | EufyHome | 2023-02-14 |
| Does it support "homekit secure video" ? not only homekit!! | 2023-02-03 | Yes, it supports "homekit secure video" . | EufyHome | 2023-02-06 |
| Is this listing for p24 or s220? the title shows s220 but the image and model number given in the description match the p24. | 2023-06-10 | I don't know the model number but it's was a cheapy camera. I guess you get what you pay for.. | Lisab22 | 2023-06-10 |
| Is this listing for p24 or s220? the title shows s220 but the image and model number given in the description match the p24. | 2023-06-10 | Both p24 and s220 are the same models of camera. IndoorCam 2K Pan&Tilt (Solo IndoorCam P24) is the same as eufy security S220 Indoor Cam | AnkerDirect | 2023-06-14 |
| Can this camera take a picture of the initial movement and push to my iPhone without the cloud? | 2023-02-13 | Yes. The cloud is not required except for playback. Which you can also accomplish by buying a micro sd card. | bs_meter | 2023-02-14 |
| Can this camera take a picture of the initial movement and push to my iPhone without the cloud? | 2023-02-13 | I believe it will if you insert a memory card and use it It may work. | LDH | 2023-02-15 |
| Can this camera take a picture of the initial movement and push to my iPhone without the cloud? | 2023-02-13 | Yes, just enabling the Internet connection will be ok. | Eufy | 2023-02-16 |
| Why it won't upload any videos I want to reply from SD card? | 2023-04-13 | They don't respond. I've asked that same question a dozen times and they fail to respond. THEY FAIL IN CUSTOMER SERVICE. | Lisab22 | 2023-04-28 |
| Does it record locally when there's no Wifi? | 2023-04-29 | The camera supports work without wifi by using Homekit&NAS. | EufyHome | 2023-05-01 |
| Is the stream viewable in an app without a subscription? | 2023-04-28 | Absolutely -- with a microSD card installed, which you purchase separately. I have been using 4 of these around my home for several months now. LOVE THEM! | L. Sosa | 2023-04-28 |
| Is the stream viewable in an app without a subscription? | 2023-04-28 | Yes, and it stores what it sees on a micro SD card (that doesn’t come with it but only costs about $15.00). You can download the videos from the micro SD card onto your computer. You can also view a streaming video on a cell phone app but viewing the videos on the cell phone comes off your cell phone data from Verizon or whoever you phone company is. I hope this helps. | Ronald P. Montenieri | 2023-04-28 |
| Is the stream viewable in an app without a subscription? | 2023-04-28 | Yes it is, but you'll need a micro SD card if you want to save any video. | Larry Goodman | 2023-04-29 |
| Is the stream viewable in an app without a subscription? | 2023-04-28 | Yes, I pay nothing. It works well with a nice camera, picture clear | Kathy Newberry | 2023-04-29 |
| Is the stream viewable in an app without a subscription? | 2023-04-28 | Yes, as long as the wifi is connected, it will allow you to stream the live view with no monthly fee. | EufyHome | 2023-05-01 |
| Can you use 2 cameras on the app? | 2023-04-06 | Yes. Multiple. | bs_meter | 2023-04-06 |
| Can you use 2 cameras on the app? | 2023-04-06 | Yes. | C | 2023-04-06 |
| Can you use 2 cameras on the app? | 2023-04-06 | If you mean can you hook up multiple cameras and control them both, yes. I’m sure they have to be Eufy cameras but I have two, one in my living space one in my bedroom watching my dogs crate, and they’re both controlled via the app, but they can still turn on independently. | Kayla Brooks | 2023-04-06 |
| Can you use 2 cameras on the app? | 2023-04-06 | Yes, you can | EufyHome | 2023-04-07 |
| “Im trying to catch someone in my room. Will this camera work?” | 2023-04-18 | The camera supports recording videos when detecting motion detection. | EufyHome | 2023-04-18 |
| “Im trying to catch someone in my room. Will this camera work?” | 2023-04-18 | of course it will work you can run the camera on your phone | dwight kerley | 2023-04-18 |
| “Im trying to catch someone in my room. Will this camera work?” | 2023-04-18 | Certainly. You can set it to take a picture when it detects someone, and save that picture to a micro SD card. It can also distinguish between humans and pets. | Larry Goodman | 2023-04-18 |
| “Im trying to catch someone in my room. Will this camera work?” | 2023-04-18 | It should. If there is someone in your room, you will receive a notification on your phone, then you can move the camera to see all around the room. The visuals are very good. Good luck! | Van A. Thaxton | 2023-04-18 |
| “Im trying to catch someone in my room. Will this camera work?” | 2023-04-18 | Yes | Frank R Fiala | 2023-04-18 |
| “Im trying to catch someone in my room. Will this camera work?” | 2023-04-18 | yes as long as the camera is pointed in that area. i can see my whole living room on the camera | Heart of Texas | 2023-04-18 |
| “Im trying to catch someone in my room. Will this camera work?” | 2023-04-18 | Absolutely!!! This camera is very sensitive to motion and you can set it to follow the movement around the room. It works in daylight or at night. I love this camera. | L. Sosa | 2023-04-18 |
| Eufy. Any plans to make this with usbC connector? | 2023-06-09 | Sorry, we do not have any plans to release a version of our product with a USB-C connector. | EufyHome | 2023-06-09 |
| Eufy. Any plans to make this with usbC connector? | 2023-06-09 | Good little camera, however, there's no usb c connection for the unit. | CNgo | 2023-06-09 |
| Can yiu add a passcode to open camera view? | 2023-03-01 | i cant figure out a way | bs_meter | 2023-03-01 |
| Hola, pregunta, se puede activar y desactivar como uno quiera, porque yo solamente la necesito para grabar cuando no estoy en casa? | 2023-05-15 | Se que el sistema tiene tres modos de operacion, Home, Away , y customizable. dependiendo de ello detecta movimiento, graba video y envia notificaciones. Estos modos se pueden cambiar seteando horarios. , aclaro que no lo he probado porque siempre he usado un unico modo | Dario London | 2023-05-15 |
| Hola, pregunta, se puede activar y desactivar como uno quiera, porque yo solamente la necesito para grabar cuando no estoy en casa? | 2023-05-15 | Si, puedes activar que grabe cuando salgas de casa, solo se puede hacer de manera manual. | alvaro vidal | 2023-05-15 |
| Hola, pregunta, se puede activar y desactivar como uno quiera, porque yo solamente la necesito para grabar cuando no estoy en casa? | 2023-05-15 | Hola. Yo uso un conector inteligente para la electricidad. La cámara solo se enciende cuando salgo de mi casa | Jorge Hutt Herrera | 2023-05-15 |
| Hola, pregunta, se puede activar y desactivar como uno quiera, porque yo solamente la necesito para grabar cuando no estoy en casa? | 2023-05-15 | Si se puede , debes programar el horario de grabación en configuracion. | Johnattan Mauricio munevar bar… | 2023-05-15 |
| Hola, pregunta, se puede activar y desactivar como uno quiera, porque yo solamente la necesito para grabar cuando no estoy en casa? | 2023-05-15 | Solo desconéctala cuando estes | juan | 2023-05-17 |
| Hola, pregunta, se puede activar y desactivar como uno quiera, porque yo solamente la necesito para grabar cuando no estoy en casa? | 2023-05-15 | Si, la programas a tu conveniencia y se determina cuando se graba o no. | Cruz | 2023-05-27 |
| Will 3 cameras work on two phones? When I do that, one camera view goes off of one phone… | 2023-03-11 | yes 3 camera's will work with multiple phone. Two or more can watch the same feed. You might be fighting each other for control if it's a pan tilt. | Zigmund | 2023-03-15 |
| Does the camera make a noise when activated? If so, can that be disabled? | 2023-03-02 | Makes no noise, slight hum when you move it. Status light can be turned off. | Zigmund | 2023-03-02 |
| Does the camera make a noise when activated? If so, can that be disabled? | 2023-03-02 | Hello, The camera doesn’t make any type of noise when activated or when the camera moves. | Timothy M. | 2023-03-02 |
| Does the camera make a noise when activated? If so, can that be disabled? | 2023-03-02 | Other than the initial set up, I haven't heard any noises out of my system and I have 2 cameras. They are great! There's a light that shows the camera is active, that can be disabled. | Heather | 2023-03-02 |
| Does the camera make a noise when activated? If so, can that be disabled? | 2023-03-02 | It doesn’t make a loud sound. I have it to watch my dog when I am not home , so her hearing is probably better than the average human. She does notice when I move the camera, also, there is a pet command that she ignores. | Lauren | 2023-03-02 |
| Does the camera make a noise when activated? If so, can that be disabled? | 2023-03-02 | no noise that i notice | bobby hamilton | 2023-03-02 |
| Does the camera make a noise when activated? If so, can that be disabled? | 2023-03-02 | No it does not make a noise when activated. The only noise is during the initial setup. | Mark | 2023-03-03 |
| Eufy playback feature stop working, everyone verify with your cameras please? | 2023-01-30 | Mine is working just fine. | San Diego Reviewr | 2023-01-30 |
| Eufy playback feature stop working, everyone verify with your cameras please? | 2023-01-30 | Not a problem with mine | cj | 2023-01-30 |
| What's the difference between this S220 and the mini version? Which one is newer? | 2023-05-08 | I think the mini is newer. The mini needs one less amp of power. The S220 is HomeKit compatible whereas the mini is not. The S220 also has a wider field of view. Eufy has a comparison chart on their website. | NCIceman | 2023-05-17 |
| Will this work with public Wi-Fi? Wanting to use this in a hotel room to watch our dog when we leave him | 2023-04-12 | yes...but you need to connect it via a travel router. | A. Go | 2023-04-12 |
| Will this work with public Wi-Fi? Wanting to use this in a hotel room to watch our dog when we leave him | 2023-04-12 | Yes you could do this, it needs to be plugged in at all times though and you'll need the wifi password to do it obviously. It's a multi step process and will take alittle time but yeah you could do that. | Ben | 2023-04-12 |
| Will this work with public Wi-Fi? Wanting to use this in a hotel room to watch our dog when we leave him | 2023-04-12 | Yes it definitely will work. Great idea! | Kevin Isham | 2023-04-12 |
| Is this a ceiling mount camera? | 2023-02-22 | I don't see why you couldn't, but it needs 120 volt power to supply it so take that into consideration. Personally, I am not using mine as the geofencing doesn't work properly making it useless for me. I would not recommend it if that is something you need. | Masked Mosquito | 2023-02-22 |
| Is this a ceiling mount camera? | 2023-02-22 | I think you can mount on the ceiling. The instructions in the booklet are very easy. | Lisette | 2023-02-23 |
| Is this a ceiling mount camera? | 2023-02-22 | You can mount it on a ceiling - that's what we did. The image initially appears upside down but this can be corrected in the phone app. The camera will also sit on a flat surface. If you don't attach it you have the option of moving it to other areas of your house. | David | 2023-02-23 |