| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can I buy only one or 3? | 2021-03-12 | Please be advised that eufyCam 2C skin are sold in pack, if you purchase one (2-Pack) skin, it will has 2 skins for the eufyCam 2C; if you purchase two (2-Pack) skin, it will has 4 skins for the eufyCam 2C. | EufyHome | 2021-03-13 |
| Will this fit the eufycam 3c? | 2022-10-30 | I am not sure as I bought the 2C series. However, the 3C appears to be the same or similar shape and dimensions. | LLS | 2022-10-30 |
| Will this fit the eufycam 3c? | 2022-10-30 | No,it is only suitable for eufycam 2C and eufycam 2C Pro. | EufyHome | 2022-10-31 |
| Will this fit the eufycam 3c? | 2022-10-30 | I tried and it does not fit - not even close. The 3c is taller. Hopefully they will make ones that do fit the 3 series. | A.D. | 2022-12-02 |
| Que cable necesita? | 2021-04-02 | La cámara viene con un cable micro USB USB 3.0 estándar | EufyHome | 2021-04-02 |
| Any chance they make a white version? | 2022-07-06 | We will consider other color options. | EufyHome | 2022-07-07 |
| Is this wireless | 2021-03-03 | Yes, the camera is wireless | EufyHome | 2021-03-03 |
| Is this wireless | 2021-03-03 | If you are referring to the camera, yes it it wireless. I love being able to see what’s going on around me without going through the trouble of running wires. Just set it up and you are ready to go. | Texan | 2021-03-03 |
| Is this wireless | 2021-03-03 | This is only a skin/cover for the wireless eufy cam. | Eloy | 2021-03-03 |
| Is this wireless | 2021-03-03 | Yes the cameras are wireless and depending on how you set up your motion sensing they last about 3 months before having to charge them. They do sell solar panels to attach and have constant charging, although I have not tried those yet! | Gary | 2021-03-03 |
| Is this wireless | 2021-03-03 | The camera is wireless. The product you appointing for this question is a silicone case to protect the camera | Jriera77 | 2021-03-03 |
| Is this wireless | 2021-03-03 | The cameras are wireless. | Leezard27 | 2021-03-04 |
| Is this wireless | 2021-03-03 | Yes | Debbey | 2021-03-04 |
| will this work on the 3c cameras | 2022-12-22 | The only thing a membership gives is long term storage. | Thomas | 2023-01-10 |
| Is this a scam, first they sell cameras as being waterproof made for outside and don't offer black color, then they sell a piece of rubber for 15$ ? | 2021-05-02 | They come in a standard color and if you want to make your camera black you have the option. Doesn’t make sense for the company to make two different models when having a cover fixes the issue. If you want black it only costs $15 more. Simple, easy fix. | WDWfan | 2021-05-15 |
| why do they need skins for protection when these cameras are for outdoor use? | 2021-05-14 | They do not need skins, but depending on where you mount them the black ones can help camouflage it. They fit nice and snug. | JD | 2021-05-14 |
| why do they need skins for protection when these cameras are for outdoor use? | 2021-05-14 | If you are looking to have the camera not be obvious, it tones it down. The problem is the base is still white. So, we spray painted the base and added the sleeve on two that we wanted to be inconspicuous. | Jennifer | 2021-05-14 |
| why do they need skins for protection when these cameras are for outdoor use? | 2021-05-14 | It is so you can make your camera all black to blend in more. Plus it is a little added protection. | WDWfan | 2021-05-15 |
| why do they need skins for protection when these cameras are for outdoor use? | 2021-05-14 | The skins are for hiding the cameras. At least that’s what I’m using them for. In my application they are a lot harder to see with the skin on. | GEORGE EPPERSON | 2021-05-15 |
| why do they need skins for protection when these cameras are for outdoor use? | 2021-05-14 | To me it protects the camera more with the extra rubber skin from drops & the elements. I really like them on mine. But they are just fine without the skins. | BlackRambo | 2021-05-15 |
| why do they need skins for protection when these cameras are for outdoor use? | 2021-05-14 | I would definitely recommend them. I am in Florida and we have high intensity sun and rain. I bought these for my son in Colorado too. He used the skins for his outside cameras through snow storms and the cameras are fine. | Debbey | 2021-05-15 |
| why do they need skins for protection when these cameras are for outdoor use? | 2021-05-14 | The skin can hide your camera and provides extra protection against UV rays and rain. | EufyHome | 2021-05-17 |
| why do they need skins for protection when these cameras are for outdoor use? | 2021-05-14 | I used these to change the color from white to black and mounted then on the trim of my house which is black, not for protection. They are outdoor cameras and are already water proof. | Gary | 2021-05-18 |
| why do they need skins for protection when these cameras are for outdoor use? | 2021-05-14 | They don’t need them. I bought them to give some added protection to the camera but didn’t end up using them. The skins are black; the camera casing is white; my camera is affixed to white siding. The camera is less obvious against the house without the skin. | Leezard27 | 2021-05-19 |
| why do they need skins for protection when these cameras are for outdoor use? | 2021-05-14 | They don’t NEED them. It just helps protect them. I got mine because I needed one white camera and the second one I put against a brown and black background, so I bought black skins to kind of camouflage the camera. | Jake K | 2021-05-20 |
| Awaiting white skins for the 2C Pro, any plans to offer those eventually? | 2021-10-21 | Currently, we don't have a plan. Thank you so much for your suggestion. We will evaluate it. Hope we can make it in the near future. | EufyHome | 2021-10-22 |
| Air Powered? What does that even mean? | 2022-03-16 | It sure what that means, it is just a skin that goes over the camera. Have been using them up here in the northeast for a while now and they work great to protect the cameras. | WDWfan | 2022-03-16 |
| Air Powered? What does that even mean? | 2022-03-16 | Hi it is silicone cover. | EufyHome | 2022-03-17 |