| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can I add more cameras if I decide I need more than 2? | 2022-03-17 | Yes, you can add up to 16 cameras for one Homebase. | EufyHome | 2022-03-17 |
| If I purchase while deployed overseas and a family member sets them up can I access from my phone once installed or do I have to be there to set up | 2021-08-30 | Absolutely! Your family member can add you as an admin or guest, as an admin you have the ability to change all of the settings. Please be aware that you will be sent an email inviting you to the Eufy app, and you must create an account to be able to access your Eufy security system. | Morgan Shoemaker | 2021-08-30 |
| If I purchase while deployed overseas and a family member sets them up can I access from my phone once installed or do I have to be there to set up | 2021-08-30 | Yes you can you need the password to do this my daughter lives in Texas and she can view also | Arlene Jonhson | 2021-08-31 |
| Las cámaras graban 24/7 ?? | 2022-06-25 | No, la cámara no grabará 24/7. | EufyHome | 2022-06-27 |
| Can a doorbell be added to this? | 2022-07-12 | You can add battery doorbell to the Homebase in this camera system. | EufyHome | 2022-07-12 |
| Can a doorbell be added to this? | 2022-07-12 | Yes An Eufy doorbell can be added. | Warner Jamnik | 2022-07-12 |
| Can a doorbell be added to this? | 2022-07-12 | one of eufys doorbells yes.. | Michael Lodewyck | 2022-07-12 |
| Hay que subscribirse para que las cámaras graben? Y hasta cuanto tiempo duran grabando? | 2022-07-11 | No es necesario suscribirse a las cámaras para grabar. Puede grabar 10s-120s según su configuración. | EufyHome | 2022-07-12 |
| Hay que subscribirse para que las cámaras graben? Y hasta cuanto tiempo duran grabando? | 2022-07-11 | No hay que pagar para que grabe, y graba siempre que detecta movimiento no tiene límite de tiempo. | Erik | 2022-07-12 |
| Is it HomeKit compatible? | 2022-03-02 | Yes, it is HomeKit compatible. | EufyHome | 2022-03-03 |
| Is it HomeKit compatible? | 2022-03-02 | Yes. I installed it myself. | WVD | 2022-03-03 |
| Are the cameras e20 or e40? | 2022-03-28 | No, the cameras are eufyCam 2 (not e20 or e40). | EufyHome | 2022-03-29 |
| No me enciende perdio conectividad con el wifi y se apago y no enciende | 2022-04-09 | Al menos la cajita que trae yo la conteste a la (cajita de internet por cable) y no e tenido problemas en ningún momento con la conectividad | Erik | 2022-04-10 |
| I like this because no subscription but how do i watch live or recorded video from my linux laptop and not my phone? | 2021-11-10 | You would use a web browser on your computer. | Scott Hill | 2021-11-11 |