| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| how to do auto scheduled reboot on smart home camera? | 2023-01-11 | There isnt a way natively to do that with the application provided. You would have to use a 3rd party tool of some sort that mimics mouse clicks. | JimC | 2023-01-11 |
| how to do auto scheduled reboot on smart home camera? | 2023-01-11 | dont see scheduled reboot in app, i only see a reboot button and only schedule i see what looks like when you want motion to be scheduled, which i picked all day. maybe thru a 3rd party app or home assistant and its web call back url you could do a reboot? i dont know. | Kara | 2023-01-11 |
| How do I wire in my existing doorbell chime to this unit? When I connect it inline thusly, it makes a buzzing sound. power->amcrest->chime | 2023-05-03 | I can tell you.... these are junk... by another brand....it will stop working and the tech help is aweful........ I'm not the guy that would normally send this kind of response but that's how bad my experience was... | Steve | 2023-05-03 |
| Can i setup without an android? just through the network like the amcrest cameras? | 2022-11-12 | I believe you must use the app on your phone to set up the doorbell camera. pretty easy. Amcrest website has many help videos for setup. | Donald Robbins | 2022-11-12 |
| What memory card to get? | 2022-12-03 | Per the owner's manual: Please ensure you are using a class 10 or above microSD card that does not exceed the storage limitation of your device. The microSD card must be formatted to FAT32. This may have to be done manually as most programs do not format to this allocation automatically. | MytMyk | 2022-12-03 |
| What memory card to get? | 2022-12-03 | I am running a 250GB sandisk card in mine. | JimC | 2022-12-03 |
| What memory card to get? | 2022-12-03 | Up to 128 mb micro Sd card. | Donald Robbins | 2022-12-03 |
| What memory card to get? | 2022-12-03 | SD Card 16 to 164 g | hemin parkhe | 2022-12-04 |
| What memory card to get? | 2022-12-03 | Class10 or better, up to 128mb. Buy a name brand as they are used out doors. I have had to replace two cheap ones so far. | WR | 2022-12-05 |
| What memory card to get? | 2022-12-03 | Class10 or better, up to 128mb. Buy a name brand as they are used out doors. I have had to replace two cheap ones so far. | Amazon Customer | 2022-12-05 |
| hello guys. i have a reolink rln8-410 NVR. is it compatible? | 2022-11-29 | It might work but with limited capabilities. I've used different brand cameras with other NVR's and even though the camera was recognized it wouldn't record. Check with Reolink's support to be sure. | Day Tech Computers | 2022-11-29 |
| Does this camera have a Web Interface? | 2022-12-29 | You download the app is working by the phone | hemin parkhe | 2022-12-29 |
| Does this camera have a Web Interface? | 2022-12-29 | No it is accessible by the apps only. | JimC | 2022-12-30 |
| Does this camera have a Web Interface? | 2022-12-29 | No. It is configured through the Amcrest SmartHome app. It does stream rstp and is compatible with software that use that protocol. | Day Tech Computers | 2022-12-30 |
| Up to how many feet does motion detection go? | 2022-09-18 | that is difficult to answer - this door bell's phone app not work well on motion detect without subscription, maybe phone's power is not enough. I tried to several times walking 1-2 feet before the cam, and sometimes it record it sometime it is not. I did not try subscription. | Tom Luke | 2022-09-18 |
| Up to how many feet does motion detection go? | 2022-09-18 | The Amcrest Wi-Fi doorbell has a maximum motion detection distance of up to 16 feet, day or night. | Amcrest Support | 2022-10-06 |
| I have an industrial grade transformer and mine is within 10ft of the router on 2.4ghz, is it supposed to disconnect ever 20 minutes? | 2022-09-14 | Good question. But I don't have an answer. I connect using 5GHz if you can switch | Luckieone | 2022-09-14 |
| I have an industrial grade transformer and mine is within 10ft of the router on 2.4ghz, is it supposed to disconnect ever 20 minutes? | 2022-09-14 | No, absolutely not | M R | 2022-09-15 |
| Es compatible con Alexa? Según los comentarios no funciona muy bien la video cámara con Alexa | 2022-10-03 | No funciona con Alexa | niubis garcia | 2022-10-03 |
| Es compatible con Alexa? Según los comentarios no funciona muy bien la video cámara con Alexa | 2022-10-03 | Sí, este producto es compatible con Amazon Alexa. | Amcrest Support | 2022-10-06 |
| mine is within 10ft of the router on 2.4ghz, is it supposed to disconnect ever 20 minutes? | 2022-09-14 | I have never noticed mine doing it so I would say no | Bill | 2022-09-14 |
| mine is within 10ft of the router on 2.4ghz, is it supposed to disconnect ever 20 minutes? | 2022-09-14 | No | Bill J. Anderson | 2022-09-14 |
| mine is within 10ft of the router on 2.4ghz, is it supposed to disconnect ever 20 minutes? | 2022-09-14 | I was having trouble with mine because my doorbell transformer could not provide enough power. I ultimately disconnected the chime and chime adapter, and that freed up enough power to run the Amcrest. I've had no trouble since then. | MikeyAngelo | 2022-09-14 |
| mine is within 10ft of the router on 2.4ghz, is it supposed to disconnect ever 20 minutes? | 2022-09-14 | No. You can try doing a hard reset by pressing the reset button until you here “hard reset”. You can also try updating the firmware from the app. My doorbell would disconnect in the afternoon and I’d here “successfully connected to internet” every 1.4 minutes. I called the company and after a lot of diagnosis, they finally sent a new unit. | EKE | 2022-09-14 |
| mine is within 10ft of the router on 2.4ghz, is it supposed to disconnect ever 20 minutes? | 2022-09-14 | The constant disconnects could be a number of things but the most likely reason is your transformer is too small not providing enough power causing the camera to reboot. Mine did it at night when the IR would be on. Turned off IR and it stopped rebooting. | K. K. | 2022-09-15 |
| mine is within 10ft of the router on 2.4ghz, is it supposed to disconnect ever 20 minutes? | 2022-09-14 | Please reach out to us for further assistance by selecting "Ask a question" on the seller page. To locate the seller page, please select "Amcrest Direct" next to "Sold by". | Amcrest Support | 2022-10-06 |
| Where to buy the dc power adapter? | 2022-10-20 | Any 18V/500mA power supply will work. | Day Tech Computers | 2022-10-20 |
| Has anyone tried this with ispy / agent dvr? does two-way audio work through these and / or other 3rd party applications? | 2023-05-18 | This product is pure garbage. tech support is in India, they only can "Read the script" had one function, for a week... died couldn't get it to re-connect they told me it was bad...already purchase a 2nd one , could never get it to connect either.... Went with another brand. 100% better.. | Steve | 2023-05-18 |
| Has anyone tried this with ispy / agent dvr? does two-way audio work through these and / or other 3rd party applications? | 2023-05-18 | I use it on Blue Irus software works fine. Trick is to make sure the Amcrest app that you initially connect to the doorbell needs to be on the exact network as the phone you use the app with. And you need to have access to the routers setup so you can add the doorbell hotspot to verify it. The you can use the setup app to configure it. Two way audio can be setup. I don't use ispy or a dvr. Blue irus is much safer. With tunnelings apps it's pretty secure to all your mobil devices. | Tommy | 2023-05-19 |