| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can this record without wifi? Assuming I set it up with wifi then disconnect will it record to the sd card? | 2023-06-05 | YouTube has great videos addressing that question. | Colt | 2023-06-08 |
| I have two cameras. Why does one camera have the red dots around the len but the other camera doesnt? | 2023-03-08 | The red dots you see are infrared light for night vision. You can active it in your setting. Go to your settings and click on NIGHT VISION setting. You can choose the 3 options in there. | Ken 😎 | 2023-03-08 |
| I have two cameras. Why does one camera have the red dots around the len but the other camera doesnt? | 2023-03-08 | The red glow will illuminate in a dark environment. It's for night vision. Both cameras. | GERARD F | 2023-03-08 |
| Remote panel not working on app not working. I tried making the camera move in different directions but it won’t move. | 2023-06-01 | That happened to me as well. Close the App and then shutoff off your phone and restart it after being off for a minimum of 30 seconds. Then I restarted the App and it began to work properly. | Laker Bill | 2023-06-01 |
| Remote panel not working on app not working. I tried making the camera move in different directions but it won’t move. | 2023-06-01 | I have mine on an iPad so when I check in on my pets there are arrows on the left side of screen, with your finger hit which direction you want to go,and it should move it that direction,the camera will tell you if it’s reached the length it can go, from where you have placed your camera. Hope this helps | Mary Beth Cogburn | 2023-06-01 |
| Remote panel not working on app not working. I tried making the camera move in different directions but it won’t move. | 2023-06-01 | I found both Camera and Aoo totally Useless | Maria Williams | 2023-06-01 |
| Does this camera work on unsecured networks? | 2023-02-17 | No it does not. | Amazon Customer | 2023-02-17 |
| Does this camera work on unsecured networks? | 2023-02-17 | Well I have it hooked up at home, we have spectrum hooked up with it. Very good quality. We got this to keep tabs on my mother in law through the day while we may be working. We were very skeptical if this would really be of good quality, but now we are very happy we made this life changing decision. | Teresa Hensley | 2023-02-17 |
| Does this camera work on unsecured networks? | 2023-02-17 | I don't know. This camera doesn't work I can't get it to pair with my wifi so I'm not to happy | Nancy Zuniga | 2023-02-18 |
| How do you take off night vision during the day? | 2023-06-15 | It turns its self off. No need to change anythings as everythings happens by itself. | Colt | 2023-06-15 |
| How do you take off night vision during the day? | 2023-06-15 | Hello Nisa, Soon as your Blurams open initially as small window - Go to: Settings ( press cog button next to the on/off switch) then, Preferences -Scroll down to the Video section, Night vision is set on default : Auto/ press the Auto option. It will show 3 choices regarding your Night vision running and their functions : 1-Turnoff night vision..2-IR Night Vision.. and 3-Forced night vision.. Hope this helped.. | Qpal-k | 2023-06-15 |
| How do you take off night vision during the day? | 2023-06-15 | I think the night vision mode is automatic. But if its on during the day it might be your lighting. If not, reset your camera. | BigCheese | 2023-06-15 |
| How do you take off night vision during the day? | 2023-06-15 | Yo o Udo not need to, just set the camera in auto vision and it will adjust automatically | OP | 2023-06-15 |
| How do you take off night vision during the day? | 2023-06-15 | Hello, Nightvision is active as long as the amount of daylight is not reached; for me this means due to camera placement in the room and the amount of light that is present , it still maybe TOO dark to switch off nightvision. | Helmut S. | 2023-06-15 |
| La cámara tiene bateria interna y cuanto tiempo dura la bateria ? | 2023-03-05 | no, esta camara no tiene bateria solo trabaja conectada a una fuente de energia de 110-120 volts y se alimenta desde la red de wifi de la casa es de muy buena resolusion tanto en el dia como en la noche,trabaja excelente y tiene muchas funciones incluidas | luis morales | 2023-03-05 |
| La cámara tiene bateria interna y cuanto tiempo dura la bateria ? | 2023-03-05 | No tiene bateria interna va conecta a la coriente. Trae su cable y cajita para coriente | Enrique Valentin | 2023-03-05 |
| La cámara tiene bateria interna y cuanto tiempo dura la bateria ? | 2023-03-05 | No la camara no tiene bateria interna, esta conectada directamente a la corriente electrica por medio de un cargador que viene incluido. | william barrantes lopez | 2023-03-05 |
| La cámara tiene bateria interna y cuanto tiempo dura la bateria ? | 2023-03-05 | No tiene batería | Andrés Ramírez | 2023-03-06 |
| Does it come with a Memory Card ? | 2023-05-18 | no | LRiley | 2023-05-18 |
| Does it come with a Memory Card ? | 2023-05-18 | No | greg b | 2023-05-18 |
| Will this camera work on a wi-fi guest network ? | 2023-05-24 | As long as you have access to the wifi you can access this camera | Michael A Cox Sr | 2023-05-24 |
| Does it have a home and away setting? Or will it notify me and record all my movements when I’m home.? Thank u | 2023-01-27 | I unplugged it when I get home and it stops. Don’t know anything more. | helen a. | 2023-01-31 |
| How do I add my husbands phone on the same camera so we can both check on our pets while working. | 2023-03-12 | Hi, I just had my husband to download the app and log in using my log in. Tha's all! | Zetreia McMillan | 2023-03-13 |
| How do I add my husbands phone on the same camera so we can both check on our pets while working. | 2023-03-12 | Yes, you can share the pet camera with your husbands, please go to the camera setting>- Device sharing, then follow up the instruction to share it. | blurams | 2023-03-17 |
| If my pet is nowhere to be found will I be able to rewind and see if it escaped? | 2023-03-01 | If you purchase the extra service | Rick Roy | 2023-03-01 |
| Can you continously record or is it only a few seconds after an event? | 2023-04-18 | Yes just put the option and can do it. | Wes | 2023-04-18 |
| Does the cloud video allow up to 10 minutes per file? | 2023-01-26 | I would think so if you have a plan. | Grenouille Shopper | 2023-02-17 |
| Ip camera model hnc3230rn_ir-z how do i set it up to get it to work | 2023-02-22 | no | Mo Sabri | 2023-02-22 |
| This camera is conneted by wireless means it's work by battery use? | 2023-04-19 | No battery. There's a cable that plugs into the wall. You can connect it to your Wi-Fi wirelessly. | Becky | 2023-04-19 |
| This camera is conneted by wireless means it's work by battery use? | 2023-04-19 | No battery, it works without internet connection. | Amazon Customer | 2023-04-19 |
| This camera is conneted by wireless means it's work by battery use? | 2023-04-19 | It is not wireless, must be plugged in to outlet | Aubrey thornsbury | 2023-04-20 |
| Should I select dome lite 2 when I add device into my app ? | 2023-02-18 | The App will find it | Mo Sabri | 2023-02-22 |
| I have only 2g and 5g internet does this mean I can not use or is there an adapter | 2023-04-01 | You should be okay. If not, you can return it. | Kevin L | 2023-04-02 |
| What size is the extension cord? | 2023-03-24 | 5 feet | SJB | 2023-03-24 |
| What size is the extension cord? | 2023-03-24 | About 77 inches | Ronald Brown | 2023-03-24 |
| What size is the extension cord? | 2023-03-24 | Hi, It's 6ft Micro USB power cord, if you needs the extension cord, Please purchase A-Male to A-Female Adapter Cord. Also, you can refer to the below product link. https://www.amazon.com/dp/B08G4RGR7J | blurams | 2023-03-24 |
| What size is the extension cord? | 2023-03-24 | The unit itself has a cord attached to it. It’s not an extension cord look on the product specifications. It’s probably about 6 feet long I’m not gonna get up and go measure it. | sandy l | 2023-03-24 |
| Is it possible that View 5 or 6 cams in different rooms simultaneously on a phone or a PC. | 2023-05-09 | I’m not sure , only had one . And will never buy again lol | Kat | 2023-05-09 |
| Is it possible that View 5 or 6 cams in different rooms simultaneously on a phone or a PC. | 2023-05-09 | I'm sure BluRams offer this capability I just don't have it. | Michael A Cox Sr | 2023-05-09 |
| Do I have to have a monthly subscription to watch my camera remotely? | 2023-02-24 | No you don’t. They have on but I didn’t need what they were offering. | Shorty | 2023-02-24 |
| Do I have to have a monthly subscription to watch my camera remotely? | 2023-02-24 | No monthly charge at all. Download their app and set the camera up ising your cell phone. Very easy. Nice camera, Great picture. | GERARD F | 2023-02-24 |
| Do I have to have a monthly subscription to watch my camera remotely? | 2023-02-24 | No you can live stream for free anytime If you want to record you can either insert a high storage SD card or pay for a subscription | Felicia… | 2023-02-24 |
| Do I have to have a monthly subscription to watch my camera remotely? | 2023-02-24 | No | Bae | 2023-02-24 |
| Do I have to have a monthly subscription to watch my camera remotely? | 2023-02-24 | No you do not a subscription to view live. | Jennifer | 2023-02-24 |
| Do I have to have a monthly subscription to watch my camera remotely? | 2023-02-24 | No, you do not need to have a subscription to watch and control the camera remotely at any time. Also, we provide free 24-hour cloud storage to our users for free. You can use the security camera without a subscription or sd card. | blurams | 2023-03-07 |
| Can someone see the 24 hour free video saved on the iCloud ?Is it safe? Do you save the videos by account which is by email address? | 2023-05-11 | I can imagine it's possible. I use the memory card for storage and not the cloud. But if someone can hack the cloud they could possibly hack my memory card. I turn off the cameras, I have four, when we are home and turn them on when gone. The lens is covered when off. The app will alert me if someone turns on the camera, including me. It detects the motion of uncovering the lens and notifies you. Amazing device for so little money. | James C Cochran | 2023-05-13 |
| Why don't you put the model number in the title or description of your cameras?? | 2023-01-16 | Blurams | DKH559 | 2023-01-18 |
| I am not able to move camera on the app. It keeps facing the wall. I have tried resetting multiple times and now it says it can't connect. | 2023-06-10 | I had the same problem-mine would not connect and I know my technology…so back it is going… | HarVard | 2023-06-10 |
| I am not able to move camera on the app. It keeps facing the wall. I have tried resetting multiple times and now it says it can't connect. | 2023-06-10 | This Camera was garbage as far as I am concerned. Best you return it, I waited too long to return mine! | Maria Williams | 2023-06-10 |
| I am not able to move camera on the app. It keeps facing the wall. I have tried resetting multiple times and now it says it can't connect. | 2023-06-10 | You just need to turn it on. Go to your app, when you see a "picture" of your camera , you have options to share, settings and turn off the camera. Click on settings PREFFERENCES and scroll down to ROTATE IMAGE | Karolina | 2023-06-10 |
| I am not able to move camera on the app. It keeps facing the wall. I have tried resetting multiple times and now it says it can't connect. | 2023-06-10 | Delete the App from the device you are using with the camera and then download it again from the App Store. That happened to me and that is what I did to get it working again. | Laker Bill | 2023-06-10 |
| I am not able to move camera on the app. It keeps facing the wall. I have tried resetting multiple times and now it says it can't connect. | 2023-06-10 | Try doing a factory reset | Louis A Creola Jr | 2023-06-10 |
| Puedo ver lo que pasa en mi casa si estoy en otro pais? | 2023-03-24 | Si, mientras esté conectado a internet la cámara, y tu teléfono con la aplicación. También tienes que pagar una mensualidad para tener grabaciones de lo que pase en casa, si no, solo ves en vivo pero no sabes lo que haya pasado en tu ausencia! Saludos. | VC | 2023-03-24 |
| Puedo ver lo que pasa en mi casa si estoy en otro pais? | 2023-03-24 | Tienes q configurarla con el internet, y si se ve de donde estes | Enrique Valentin | 2023-03-24 |
| Puedo ver lo que pasa en mi casa si estoy en otro pais? | 2023-03-24 | Sí, incluso si estás en el extranjero, puedes ver transmisiones en vivo y reproducciones de video en la aplicación blurams. | blurams | 2023-03-27 |
| How much is the live feed monthly subscription plan? | 2023-04-20 | I am able to watch my camera through the live feed for free. We purchased a SIM card so it can be recorded to catch the little moments of our baby | Haley | 2023-04-22 |
| Does this camera take screenshoots when motion is detected? | 2023-02-17 | The camera will notify you via text when motion or sound is detected you can insert an SD card to save video recordings or else it is live stream only | Felicia… | 2023-02-17 |
| Does this camera take screenshoots when motion is detected? | 2023-02-17 | Yes | Bae | 2023-02-17 |
| Does this camera take screenshoots when motion is detected? | 2023-02-17 | Not that I can tell. Only a notification. If you are recording to the cloud or your micro SD card you can recall the motion detected and then take a pic or video. | GERARD F | 2023-02-17 |
| No longer work with sd card.. they disabled sd option on app.. pice of junk now..? | 2023-05-22 | I can't use mine either. Its a essenially piece of plastic junk for the landfills | Linnea Bowman | 2023-05-24 |
| Can it record the whole house when you fix it at just one particular sport indoor? | 2023-05-18 | No | Kindle Custom | 2023-05-18 |
| Can it record the whole house when you fix it at just one particular sport indoor? | 2023-05-18 | DO NOT BUY! Camera does not work. Site and phone contact does not work. Save yourself from having to returning this | LRiley | 2023-05-18 |
| Can it record the whole house when you fix it at just one particular sport indoor? | 2023-05-18 | It will only record if it picks up an object in motion in the room where it is located, but you need an SD card installed in the camera or connected to the Cloud. | Laker Bill | 2023-05-18 |
| Which alexa devices?? | 2023-02-28 | Hi, Echo show would be ok. | blurams | 2023-02-28 |
| Which alexa devices?? | 2023-02-28 | It often stairs at the wall or other empty space not on presets. It is either over reactive or right out egnores movement | Ronald Brown | 2023-02-28 |
| This app doesn't work on my samsung tablet. It just freezes and won't run properly. Anyone else have this problem? | 2023-03-21 | I have a Google pixel 5 and no issues. I just downloaded the app and connected it to my wifi works perfectly fine...sorry I couldn't be more help. Try calling the phone number on the box | Crystal Marie | 2023-03-21 |
| This app doesn't work on my samsung tablet. It just freezes and won't run properly. Anyone else have this problem? | 2023-03-21 | You are right, it’s not even compatible with Alexa as advertised. I returned it because it was TOTALLY USELESS | dutchoma | 2023-03-21 |
| This app doesn't work on my samsung tablet. It just freezes and won't run properly. Anyone else have this problem? | 2023-03-21 | I'm not having that issue but my phone is a Motorola. | Jeiler | 2023-03-22 |
| This app doesn't work on my samsung tablet. It just freezes and won't run properly. Anyone else have this problem? | 2023-03-21 | Yes didn't work on Mines either I returned this it's faulty at best for the price I got a roku one | Cesar | 2023-03-22 |
| Will this work on the vico home app?? | 2023-03-15 | Hi, it only works with Blurams app. | blurams | 2023-03-17 |
| ı want to buy 6 camera, but can i see the view of them in phone. | 2023-04-17 | Yes you can view from your phone. Set up is easy | SJB | 2023-04-17 |
| ı want to buy 6 camera, but can i see the view of them in phone. | 2023-04-17 | Yes you can view the camera from your phone or any other compatible devices. The camera also comes with live audio and also an intruder alarm which is operated by you. You'll also received an alert for sounds and motions to the phone and you're also able to view panoramically the camera's surroundings with the "joy stick" available to you when viewing the camera on screen from your phone. With 6 cameras remember there's a mthly/yrly fee of $5.00 for one. I'm not sure if there's a package fee for 6. | Project Help... | 2023-04-17 |
| Is it cordless? | 2023-05-18 | No | gabriella hutchings | 2023-05-18 |
| Is it cordless? | 2023-05-18 | No, it plugs into an outlet for power. | Brittany | 2023-05-18 |
| Can this be mounted with doublesided adhesive? | 2023-04-22 | Im pretty sure it could be. It has a pretty flat bottom and will still fully rotate once mounted. Just take into consideration that it does need to be plugged into an outlet. | Haley | 2023-04-22 |
| Can this be mounted with doublesided adhesive? | 2023-04-22 | With screws it’s a little heavy to try and use tape may not let | Dee | 2023-04-22 |
| Can this be mounted with doublesided adhesive? | 2023-04-22 | Yes it can just make sure you have a plug outlet nearby. | Nakela | 2023-04-22 |
| Can this be mounted with doublesided adhesive? | 2023-04-22 | Yes, it can !!! | Pablo Marin | 2023-04-22 |
| How do i set up my camera | 2023-02-22 | Plug the camera into a power supply. Download the app. Hold the barcode on the app in front of the camera and press the on button of the camera. Name the camera for what room it is in. You are done. | BOB | 2023-02-22 |
| Solo funciona conectada a la corriente? | 2023-05-24 | Si solo a la corriente electrica | william barrantes lopez | 2023-05-24 |
| Solo funciona conectada a la corriente? | 2023-05-24 | La conectas a la corriente, debe estar dentro del rango de cobertura del wifi y bajar la app para poder ver la camara, no se puede conectar con alexa esta opcion ya no esta disponible al momento. | Andres Espinoza | 2023-05-24 |
| Solo funciona conectada a la corriente? | 2023-05-24 | Si, solo funciona conectada a la corriente | Romero | 2023-05-24 |
| Solo funciona conectada a la corriente? | 2023-05-24 | Si solo funciona conectada a la corriente | Paul aguia | 2023-05-25 |
| Solo funciona conectada a la corriente? | 2023-05-24 | Si solo conectada a la corriente | Edermary | 2023-05-25 |
| Solo funciona conectada a la corriente? | 2023-05-24 | Conectada a corriente y a internet | Enrique Valentin | 2023-05-26 |
| Will this camera work with liftmaster garage door MyQ technology? | 2023-01-30 | I have yet to set this up due to family issues are happening But if it works Please let me know | KOB | 2023-01-30 |
| My camera stopped working, it's still under 1 year warranty. Camera has solid red light. I tried soft and hard reset but it will not reset. Any fix? | 2023-05-11 | I don't know of any fix. I am not happy with the function of my cameras I thought these would be good but Im not very happy with them. i am going to try and return mine as the recordings are very short and choppy. I had Yi and was totally happy with them even though 2 cameras stopped working after a couple of years. I thought I would try this one. bad decision | Lorraine L Perrotta | 2023-05-11 |
| How to log in form another phone and app? | 2023-06-07 | If I were you I'd return the thing beacuse they will charge you arm and leg for the service | Linnea Bowman | 2023-06-07 |
| How to log in form another phone and app? | 2023-06-07 | Go on YouTube as their are great videos showing how to do that. | Colt | 2023-06-08 |
| Can this camera be mounted outside in a covered area protected from the rain? | 2023-01-24 | Inside only camera not weather resistant | Felicia… | 2023-02-17 |
| Where are the contrast/brightness settings on this thing? My images are super dark/light - too much contrast. How do I adjust this? | 2023-01-13 | I’m not sure you can. On the Blurams app below the image window there are 4 icons. The one that opens settings is the gear icon. Those are the only settings you can adjust. Mine is pretty clear but I know when the lights come on I’m blinded momentarily until it adjusts. Also you have to watch placing it near glass/windows/mirrors. You get a lot of reflected light. | Kim Phillips | 2023-01-13 |
| Can you view camera image while overseas? | 2023-03-16 | That I don’t know I think you should be able to view the image I know it works if I’m in a different state | matthew mooe | 2023-03-16 |
| Can you view camera image while overseas? | 2023-03-16 | I have not tried yet. But if you have wifi I don't see why you can't. | Amazon Customer | 2023-03-16 |
| Can you view camera image while overseas? | 2023-03-16 | Yes, You can access your device through Blurams app anywhere you can connect to the network. | blurams | 2023-03-17 |
| The camera continues to automatically turned off frequently, and sometimes turned itself back on. how can I fix the problem? | 2023-03-13 | Check the Wi-Fi connection | matthew mooe | 2023-03-16 |
| The camera continues to automatically turned off frequently, and sometimes turned itself back on. how can I fix the problem? | 2023-03-13 | Hi, please check if the camera set the "device off" schedule or not? If not, please contact the support team for more advice, our support team email address is support@blurams.com. | blurams | 2023-03-17 |
| la puedo instalar en otro pais como colombia? | 2023-04-13 | Si | Edgar Hernández | 2023-04-13 |
| la puedo instalar en otro pais como colombia? | 2023-04-13 | SI EL PRODUCTO SE CONFIGURA CON LA RED DE INTERNET DE WIFY | Patricia M. Medina Chavez | 2023-04-13 |
| la puedo instalar en otro pais como colombia? | 2023-04-13 | Creo que si la aplicación que ocupas para ver el video en tu teléfono esta disponible en tu país asi si! | Prisma martinez | 2023-04-13 |
| la puedo instalar en otro pais como colombia? | 2023-04-13 | Claro que si en cualquier lugar del mundo que tenga wifi en 2.4g, yo las tengo instaladas en Colombia | william barrantes lopez | 2023-04-14 |
| How to switch grid view to landscape on iPad? | 2023-03-08 | If you turn your iPad you can get a different view and if you turn it back you will get a smaller view | matthew mooe | 2023-03-16 |
| Anyone who is overseas still can see the picture | 2023-02-20 | I would think so, as long as they have an internet/wifi connection on their tablet, laptop, or phone and the blurams app they should be good to go. | potatoes | 2023-02-20 |
| I am following the instructions and have an error message that my camera has problems to connect to the network. What do i do to fix this issue? | 2023-01-22 | Start over. Also, reboot WiFi. | Bae | 2023-02-17 |
| Can i use this without alexa or google assistant? | 2023-05-13 | Yes | Amazon Customer | 2023-05-13 |
| Can i use this without alexa or google assistant? | 2023-05-13 | Yes. It works perfectly with the app on your phone as well as computer. I use the link in their website on my office computer to check on my home. Works great! | James C Cochran | 2023-05-13 |
| Can i use this without alexa or google assistant? | 2023-05-13 | Of course you can. You will need to download an app on your phone | Karolina | 2023-05-14 |
| Can i use this without alexa or google assistant? | 2023-05-13 | Yes | Amazon Customer | 2023-05-15 |
| Can it take 220v? | 2023-03-07 | G I don’t know what to tell you, but you gotta try and plug it in and see if it handles it | sandy l | 2023-03-08 |
| How do you use the camera without a subscrition? my trial ran out and the app no longer works | 2023-05-24 | You can't. Afraid it's a piece of plastic junk for the landfills. I already wrote a bad review and reported to Amazon. It's a rip off. | Linnea Bowman | 2023-05-24 |
| How do you use the camera without a subscrition? my trial ran out and the app no longer works | 2023-05-24 | Are use my camera to monitor my dog in the living room and kitchen | Amazon Customer | 2023-05-24 |
| How do you use the camera without a subscrition? my trial ran out and the app no longer works | 2023-05-24 | I never had a subscription and it works fine | Louis A Creola Jr | 2023-05-24 |
| How do you use the camera without a subscrition? my trial ran out and the app no longer works | 2023-05-24 | great product. | dan tran | 2023-05-24 |
| How do you use the camera without a subscrition? my trial ran out and the app no longer works | 2023-05-24 | I would factory rest the camera and then delete the app then reinstall with a new email and don't use the free trial at all I didn't use it when I first bought the camera and my camera is still working just fine I still believe it's the best camera for the money hands down | James Hockaday | 2023-05-26 |
| Can you see the ir lights glowing in the dark? | 2023-02-22 | Sorry I can't get it to hook up to my internet | Jacob Gentry jr | 2023-02-22 |
| Can you see the ir lights glowing in the dark? | 2023-02-22 | yes, you can see a room in total darkness | Mo Sabri | 2023-02-22 |
| Can you see the ir lights glowing in the dark? | 2023-02-22 | yes the ir leds are slightly visable. | steve strong | 2023-02-23 |
| Do i need a subscription? | 2023-02-27 | No because you can get one of those little funny things that my grandson ordered for me on my Amazon account he’s gonna stick it on the camera | sandy l | 2023-02-28 |
| Can i add to smart tv | 2023-03-08 | Yes reference the site for step by step instructions | Rick Roy | 2023-03-09 |
| Is the notification like an alarm you can hear well or does it just send a stupid regular notification that you won’t hear while sleeping on IPhone? | 2023-01-18 | it's the same notification you would get from any of your other apps when it pops up on your iphone screen. so no, it's not loud like an alarm you could set. | Detailed Mindset | 2023-01-18 |
| Is the notification like an alarm you can hear well or does it just send a stupid regular notification that you won’t hear while sleeping on IPhone? | 2023-01-18 | Unless you have hearing problems and your phone is in a different room, you should be able to here the alarm with no problem. | potatoes | 2023-01-18 |
| Is the notification like an alarm you can hear well or does it just send a stupid regular notification that you won’t hear while sleeping on IPhone? | 2023-01-18 | I am not sure. I am using camera in simple mode as a remote camera, that’s all. | Vaclav J. | 2023-01-18 |
| Is the notification like an alarm you can hear well or does it just send a stupid regular notification that you won’t hear while sleeping on IPhone? | 2023-01-18 | The notification is slight dig. | DKH559 | 2023-01-18 |
| Is the notification like an alarm you can hear well or does it just send a stupid regular notification that you won’t hear while sleeping on IPhone? | 2023-01-18 | The cameras sends a "text" notification to you. We currently use 3 of these cameras in the home of my elderly mother. At night I use I ear bud to listen if she gets up or needs me. This has been a wonderful tool to allow her to maintain her independence and our peace of mind. | Queen of Shopping | 2023-01-19 |
| Que tan seguro es el app? Como se sabe que puedan meterse a ver lo grabado? | 2023-02-02 | Cuando apaga la cámara desde la app el lente de la cámara se esconde | Edgar Hernández | 2023-02-02 |
| Que tan seguro es el app? Como se sabe que puedan meterse a ver lo grabado? | 2023-02-02 | Muy segura ingresa con tu clave de usuario y activas el ingreso por biometria osea huella digital y queda más segura la aplicación | Carlos Andres | 2023-02-02 |
| Can you use this in a garage | 2023-04-01 | I would think as long as your WIFI has good signal in the garage, it should work. | Kelly | 2023-04-02 |
| Can you use this in a garage | 2023-04-01 | Definitely. There is a spot on the bottom where you can mount it to the wall | booklover | 2023-04-03 |
| How can a delete certain videos from the sd card through the app? | 2023-06-07 | Normally to delete something in the SD card you have to use a computer and delete the videos using the computer | OP | 2023-06-07 |
| How can a delete certain videos from the sd card through the app? | 2023-06-07 | Hello, I have found that it is the easiest to just format the SD card and start over, selective deleting seems not to be supported. If it would be the timeline is broken and videos that could be evidence may be disqualified. | Helmut S. | 2023-06-08 |
| Can multiple users access the library function using an SD card, or is that only available to the primary user registered on the account? | 2023-03-15 | Hi, I’m not really sure as to im the only person that uses the app and the camera, my S/O is currently working a lot and I am the one that has a working phone at the moment | Emilee Boykin-LaRock | 2023-03-15 |
| Can multiple users access the library function using an SD card, or is that only available to the primary user registered on the account? | 2023-03-15 | I’m not really sure. I guess you’d have to read the specifications on the box. I do share mine with a trusted family member. | sandy l | 2023-03-15 |
| Can multiple users access the library function using an SD card, or is that only available to the primary user registered on the account? | 2023-03-15 | I gave my husband my login and we can both look at the camera and the recorded video. | Weimaraner Mom | 2023-03-16 |
| Can multiple users access the library function using an SD card, or is that only available to the primary user registered on the account? | 2023-03-15 | i think so just have to have the app | Roslyn S. | 2023-03-16 |
| Can multiple users access the library function using an SD card, or is that only available to the primary user registered on the account? | 2023-03-15 | Hi, the multiple user can access the video playback also in the timeline, please go to the "Device sharing" page to turn on this option. | blurams | 2023-03-17 |
| Do you need to purchase a plan just to use it?? | 2023-02-17 | No, you do not. With a plan you can save the videos whereas without you cannot. Most videos can be retained in your iCloud if you choose the option also. | Millie Bautista | 2023-02-17 |
| Do you need to purchase a plan just to use it?? | 2023-02-17 | No. | Amazon Customer | 2023-02-17 |
| Do you need to purchase a plan just to use it?? | 2023-02-17 | No you don't. It comes with 1 month free but I didn't purchase a plan because I only use the camera to watch my dog while I'm away. | Grenouille Shopper | 2023-02-17 |
| Do you need to purchase a plan just to use it?? | 2023-02-17 | No. It runs on your homes internet. A.K.A WiFi. | Amanda | 2023-02-17 |
| Es necesario ponerle la usb | 2023-03-12 | El cable usb es necesario para la alimentación de la camara, sin este la camara no enciende. | Andrés Ramírez | 2023-03-12 |
| Es necesario ponerle la usb | 2023-03-12 | Si no quieres guardar tus videos no es necesario | Edgar Hernández | 2023-03-12 |
| Es necesario ponerle la usb | 2023-03-12 | Creo que te refieres a la memoria micro sd, pues si pagas un plan mensual de grabacion no es necesario , pero si no lo pagas si debes poner la micro sd para poder grabar los eventos. | william barrantes lopez | 2023-03-12 |
| Es necesario ponerle la usb | 2023-03-12 | No es necesario, pero si quieres grabar entonces si | Enrique Valentin | 2023-03-13 |
| Es necesario ponerle la usb | 2023-03-12 | La verdad solo si quieres que quede grabado es lo que entendí pero ami no me funcionaron x q mi Internet es como el que se usa en los teléfonos así q si piensas comprar asegúrate q tu Internet no sea AT&T | Prisma martinez | 2023-03-13 |
| Es necesario ponerle la usb | 2023-03-12 | Sí, el embalaje viene con un conector de alimentación y un cable de alimentación. | blurams | 2023-03-17 |
| does this camera have it's own MAC address? | 2023-02-28 | Yes | Sarah | 2023-02-28 |
| does this camera have it's own MAC address? | 2023-02-28 | Yes, this camera has it's own MAC address. | blurams | 2023-02-28 |
| does this camera have it's own MAC address? | 2023-02-28 | I don’t know what is the description on the specifications say I had my kids hook it up for me I’m computer illiterate | sandy l | 2023-02-28 |
| Does the camera know the users location? If I log in from out of state does the camera know where I am? | 2023-06-17 | Personally I found this camera, instructions totally Useless. | Maria Williams | 2023-06-17 |
| Does the camera know the users location? If I log in from out of state does the camera know where I am? | 2023-06-17 | I'm not sure but I stay in Lakewood Ohio and work Downtown Cleveland and I turn it on from my phone while I'm at work.. . | Tiara B. | 2023-06-17 |
| Does the camera know the users location? If I log in from out of state does the camera know where I am? | 2023-06-17 | I would say NO, The camera is tied to a local network, which communicates with my phone. Location has not entered the equation. | Amazon Customer | 2023-06-17 |
| can I use this for checking outdoor activity | 2023-06-08 | Yes. Someone posted a picture of them using it as an outdoor camera. As long as you position it good. The quality on this is super clear. You can also place it inside infront of a window and rotate it however you like. | BigCheese | 2023-06-08 |
| can I use this for checking outdoor activity | 2023-06-08 | If you leave it inside by a window yea but I got the outdoor camera but returned it - was not connecting right with my phone and I wasn’t happy with the quality, in door ones are better | Nikki | 2023-06-08 |
| can I use this for checking outdoor activity | 2023-06-08 | this one is not made for outdoor i dont think | THQ | 2023-06-08 |
| can I use this for checking outdoor activity | 2023-06-08 | The camera has to be plug into an outlet and connected to wifi. | Zara Morgan | 2023-06-08 |
| can I use this for checking outdoor activity | 2023-06-08 | It is not weatherproof. | Kindle Custom | 2023-06-08 |
| Can I buy a longer cord to fit the Blurasm video camera ? | 2023-03-23 | Yes you can buy a longer cord. Best Buy has them | Norman… | 2023-03-23 |
| Can I buy a longer cord to fit the Blurasm video camera ? | 2023-03-23 | Yeah. I ordered a 10ft one. It's just a micro USB | Sonny | 2023-03-23 |
| Can I buy a longer cord to fit the Blurasm video camera ? | 2023-03-23 | Yes I'm sure you can looks like a USB cable | Rick Roy | 2023-03-24 |
| Can I buy a longer cord to fit the Blurasm video camera ? | 2023-03-23 | If you needs the extension cord, Please purchase A-Male to A-Female Adapter Cord. Also, you can refer to the below product link. https://www.amazon.com/dp/B08G4RGR7J | blurams | 2023-03-24 |