| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Will it work with a fire stick and how to set up to it? | 2022-08-13 | It's 1080, I regret buying this brand, when you store a video on your cell phone, it never shows the date and time, unbelievable that these cameras don't have this function, one of my cameras suddenly stopped working, I contacted blurams support ,they told me that the camera has firmware problem,i need to buy another one,awesome amazing for sure i will never buy this brand again. | RAFAEL VAZQUEZ | 2023-01-26 |
| Does it give you 24 hours recording cloud service for free? | 2022-07-15 | YES | Donu | 2022-07-15 |
| Does it give you 24 hours recording cloud service for free? | 2022-07-15 | I use the ring pretty much basic setup. If a vehicle drives by or someone walking by on the side walk it will give a 2 minute recording. There are other options I don't use. | Robert Besaw | 2022-07-15 |
| Does it give you 24 hours recording cloud service for free? | 2022-07-15 | I have mine recording 24 hrs via SIM card. I found out that even when the internet cuts out this camera keeps recording. | I am Nando | 2022-07-15 |
| can I see who's at the door if I am traveling and not on the same wi-fi network or close to home? How does it work? | 2022-12-05 | Yes you can. I stopped using this brand because I could not turn off their spam emails, and there was no unsubscribe option. I switched to Reolink and Amcrest. (No spam from either.) Reolink makes a camera very similar to the one you are asking about. Take a look there. Super easy to use and install. You will be able to see your front door from anywhere on the planet or the international space station. | Skyhawk | 2022-12-06 |
| can I see who's at the door if I am traveling and not on the same wi-fi network or close to home? How does it work? | 2022-12-05 | Yes you can. | KopAndOre | 2022-12-06 |
| Can this be configured to save footage to a network connected PC? | 2023-03-12 | The camera has a slot for a mini storage card and while I don't record, I suspect connecting it to wireless storage is possible but I haven't checked into it. | Sitting Pretty | 2023-03-13 |
| Can this be configured to save footage to a network connected PC? | 2023-03-12 | Nope. Cloud or SD card or both. Had it for 6 months so far - very happy - both quality and functionality is outstanding. | KopAndOre | 2023-03-13 |
| Can this be configured to save footage to a network connected PC? | 2023-03-12 | Hi, the outdoor camera can save the continuous video playback to the SD card or the cloud storage, but it can save to the PC directly. | blurams | 2023-03-17 |
| Does this camera record short video alerts without the SD card or the cloud? | 2022-07-13 | Mine did as long as the free trial period was in effect. Then it keeps telling me in order to see and save video's, I need to subscribe and at least the plan they showed me is more expensive than RING. I'm doing away with this and going to RING. | PJ | 2022-07-13 |
| Does this camera record short video alerts without the SD card or the cloud? | 2022-07-13 | Mine does not. I use the SD card. A big one, 256k. | J Gile | 2022-07-13 |
| I noticed it is creating two types of files on the sd card, one is type file and other is .tmp. How do I play them? | 2023-03-20 | I just the SD card in my PC sd slot and it comes up. | Donu | 2023-03-20 |
| I noticed it is creating two types of files on the sd card, one is type file and other is .tmp. How do I play them? | 2023-03-20 | On the app. While viewing live feed there is an icon to right from word TODAY which looks like a cloud or SD card. Switching to SD will let you Play back whatever is on SD card. | KopAndOre | 2023-03-20 |
| I noticed it is creating two types of files on the sd card, one is type file and other is .tmp. How do I play them? | 2023-03-20 | I would hope someone with more knowledge gives you an answer but one file is for the system, the other holds the data. | Sitting Pretty | 2023-03-21 |
| Our two blurams outdoor pro cameras lose the color every few weeks. have to climb a ladder to reset. is there a better way? | 2022-10-02 | Mine did that when they over heat. I just unplug for a minute then plug back in. Since I have mine outside with a diy waterproof usb cable extension, I have it plugged in an outdoor vented plastic out of weather box via 1 foot outdoor extension cord. | I am Nando | 2022-10-02 |
| Our two blurams outdoor pro cameras lose the color every few weeks. have to climb a ladder to reset. is there a better way? | 2022-10-02 | Power cycle them at the power source ... They seem to stay more consistently functional if they are powered off for a minute or so once a week. Also do they have enough ambient light? From what you're describing they are staying in infrared mode. | Dr M. Applonie | 2022-10-02 |
| Our two blurams outdoor pro cameras lose the color every few weeks. have to climb a ladder to reset. is there a better way? | 2022-10-02 | Send it back to where you got it from. | KopAndOre | 2022-10-03 |
| does it livestream without cloud subscription? Can I see real-timr vodeo and talk to person at the door without cloud? How daoes it work? | 2022-12-05 | Yes. | I am Nando | 2022-12-05 |
| does it livestream without cloud subscription? Can I see real-timr vodeo and talk to person at the door without cloud? How daoes it work? | 2022-12-05 | Yes and yes | PK | 2022-12-05 |
| does it livestream without cloud subscription? Can I see real-timr vodeo and talk to person at the door without cloud? How daoes it work? | 2022-12-05 | Yes. It does. Cheapes cloud service plan is 3 days memory for $2 per month - that's a joke price, just saying. | KopAndOre | 2022-12-06 |
| does it livestream without cloud subscription? Can I see real-timr vodeo and talk to person at the door without cloud? How daoes it work? | 2022-12-05 | I don't have a subscription, mine camera runs via wireless which I watch on a iPad or I could watch on my phone. Since I only keep watch on my dog, I don't need recording. You could connect it to a storage device and keep your recording on it. The cloud just makes it easier to set up versus downloading it to your own device. Cost might make the descision easier. | Sitting Pretty | 2022-12-06 |
| stream without cloud subscription? Can I see real-time video and talk to person at the door without cloud? How daoes it work? | 2022-12-05 | Yes and yes | PK | 2022-12-05 |
| Where can i find the wall mounts for this model? | 2022-09-08 | What you mean? It comes with one. | KopAndOre | 2022-12-06 |
| what's the resolution on this? is it 1080? | 2023-01-15 | It's 1080, I regret buying this brand, when you store a video on your cell phone, it never shows the date and time, unbelievable that these cameras don't have this function, one of my cameras suddenly stopped working, I contacted blurams support ,they told me that the camera has firmware problem,i need to buy another one,awesome amazing for sure i will never buy this brand again. | RAFAEL VAZQUEZ | 2023-01-26 |
| Size of the lense please? I want to Install it on a 3rd floor, this will be about 30ft from the ground, is this going to capture faces this far? | 2022-11-16 | Don’t know what lens size, as good as this camera is, I wouldn’t want to say it would be what you need, you’ll need a better one to handle a 30’ distance. Cheap enough to experiment though. | Sitting Pretty | 2022-11-16 |