| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Hello , it is compatible with reolink lumus b0b7j4t81n ? | 2022-12-08 | Hello. No, this solar panel can only work with a Reolink battery power camera instead of a wifi adapter or Poe camera. You may need to power the Lumus via the DC adapter (included). Or you can purchase the battery power camera with the spotlight, Argus 3 Pro to use a solar panel. Here is the link for Argus 3 Pro. https://www.amazon.com/gp/product/B08S7Q3BSH/ | ReolinkDirect | 2022-12-10 |
| how many cameras can i connect per solar panel? | 2023-01-20 | Only one camera per color panel...... | Gary L. | 2023-01-20 |
| how many cameras can i connect per solar panel? | 2023-01-20 | Only one. This camera system is a made in China piece of garbage. | William V. | 2023-01-20 |
| how many cameras can i connect per solar panel? | 2023-01-20 | Just one. | SYOTW | 2023-01-20 |
| how many cameras can i connect per solar panel? | 2023-01-20 | Just one each . You need to pair a camera to a solar panel . | Chuck | 2023-01-21 |
| how many cameras can i connect per solar panel? | 2023-01-20 | Hello. A single Reolink Solar Panel can only charge one battery-powered camera. It cannot charge multiple cameras simultaneously, even with a splitter. | ReolinkDirect | 2023-01-21 |
| how many cameras can i connect per solar panel? | 2023-01-20 | Only 1 camera | Sean K | 2023-01-22 |
| how many cameras can i connect per solar panel? | 2023-01-20 | Only one (1). | MM | 2023-01-23 |
| Do you sell an extension for the metal support? Currently the eave of the roof blocks the sunlight and I don't want to drill into the roof. | 2022-05-07 | Hi, sorry, we don't sell extension cords for metal brackets. However, we sell a 4.5m extension cable for the solar panel bracket with two additional extension cables. Maybe you can use the long cable for more flexible solar panel mounting. Here is the link: https://www.amazon.com/dp/B095KK4L57 | ReolinkDirect | 2022-05-08 |
| Do you sell an extension for the metal support? Currently the eave of the roof blocks the sunlight and I don't want to drill into the roof. | 2022-05-07 | No I don't | Sean K | 2022-05-09 |
| Do you sell an extension for the metal support? Currently the eave of the roof blocks the sunlight and I don't want to drill into the roof. | 2022-05-07 | We used the cable that came with the item and it worked perfectly for what we needed. I guess you can contact the supplier and ask if they can provided a cable with the length that meets your needs. | MM | 2022-05-10 |
| can i use the 6w solar panel with my camera that hase a 5w solar panel | 2023-04-13 | I'm not sure sorry. This is a USB panal. I do know that this panel only holds 6 volts. If you have a 6w panel it should be more volts. It makes sense to me, that it should charge a 6w cam, but what do I know. I never liked this panel anyway. I keep the camara that it is supposed to charge connected to the electrical outlet bcuz this solar panel runs out of energy over night and stops functioning early in the morning before the sun comes up. In my opinion this solar panal sucks. I tried charging my phone once but nothing happened. Good luck! | Jose A Rodriguez | 2023-04-13 |
| can i use the 6w solar panel with my camera that hase a 5w solar panel | 2023-04-13 | It depends on model of camera your wanting to use it with. If you go to Reolink website it will break down what wattage is better for each camera. | Sean K | 2023-04-13 |
| can i use the 6w solar panel with my camera that hase a 5w solar panel | 2023-04-13 | No....the wattage of the camera should match its solar panel. I would purchase the recommended panel that matches the wattage for the camera.... | Gary L. | 2023-04-13 |
| can i use the 6w solar panel with my camera that hase a 5w solar panel | 2023-04-13 | Hello. Please note that Reolink solar panel is for the Reolink battery power cameras. It is not suggested to use Reolink Solar Panel to charge other devices with a USB interface since the parameters difference of output voltage, current, and power. Charging other devices with Reolink Solar Panel may cause low charging efficiency or damage other devices' service life. | ReolinkDirect | 2023-04-13 |
| Can I use multiple solar panels to power a Reolink camera via a micro usb splitter (2 to 1)? When my camera is set on sensitive battery dies eventuall | 2022-09-06 | Hello! No !!! you can’t use 2 solar panel in the same time . You will have issues with charging and recording. After 2 yrs ( warranty time’s) will stop and that’s it. So I’ll not recommend this brand. Sorry | Sorin | 2022-09-06 |
| Can I use multiple solar panels to power a Reolink camera via a micro usb splitter (2 to 1)? When my camera is set on sensitive battery dies eventuall | 2022-09-06 | I don’t know for sure. Unless the camera is on constant use i believe one solar panel will keep it charged. My camera never falls below full. | thomas gilmore | 2022-09-06 |
| Can I use multiple solar panels to power a Reolink camera via a micro usb splitter (2 to 1)? When my camera is set on sensitive battery dies eventuall | 2022-09-06 | Hello. Sorry that one single camera could only be charged by one Solar Panel at a time. | ReolinkDirect | 2022-09-08 |
| Just received the reolink solar panel. the manual says it will not charge below 32 degrees f. if so, this will not work in half of the us! response? | 2022-07-02 | Hello. The operating temperature of the Solar panel is above 0 degrees Celsius, which is 32 degrees Fahrenheit.If you have any questions, you can contact us via amazon message. | ReolinkDirect | 2022-07-07 |
| This solar panel is not charging my Argus 2 camera. Is it really compatible? | 2022-10-16 | I think so just make sure you get it shoved in there all the way push the rubber grommet back and make sure that connector is in good then push the rubber grommet up in the hole | mike corbin | 2022-10-16 |
| This solar panel is not charging my Argus 2 camera. Is it really compatible? | 2022-10-16 | Yes , I have several and all are working properly . | Chuck | 2022-10-17 |
| This solar panel is not charging my Argus 2 camera. Is it really compatible? | 2022-10-16 | Works perfectly with my Argus 2. | Randy Albino | 2022-10-17 |
| This solar panel is not charging my Argus 2 camera. Is it really compatible? | 2022-10-16 | Hello. Please don't worry. Reolink solar panels can work with all the Reolink battery power cameras. For the solar charging issue, please kindly contact us via Amazon message for further warranty process. | ReolinkDirect | 2022-10-18 |
| Can this solar panel work with reolink duo wifi camera? | 2022-09-17 | It's supposed to be the same USB power port across all of Reolinks models, so I think it should The solar panel has a Micro B connector, so any mobile device with that type of charge port can use this. That means cell phones too | P. Harris | 2022-09-17 |
| Can this solar panel work with reolink duo wifi camera? | 2022-09-17 | Hi! I don’t know if can work with duo wifi camera. Mine worked 7 months with regular camera and then I change it. Not to happy with this product | Sorin | 2022-09-17 |
| Can this solar panel work with reolink duo wifi camera? | 2022-09-17 | Yes it can. | BBQ GURU | 2022-09-17 |
| Can this solar panel work with reolink duo wifi camera? | 2022-09-17 | Hello. Sorry, Duo WIFI is not a battery powered camera, it can't work with a solar panel. You may have a look at Reolink Duo, and it can be charged by the solar panel and also connected to WIFI: https://www.amazon.com/dp/B09KLGWCFY | ReolinkDirect | 2022-09-18 |
| Will it work w/ lorex camera. lorex solar panel specs 5.2 v, 400ma, 3 w, reolink specs 6 v, 530ma,3.2w. both micro usb. | 2022-08-27 | Hello. It is not suggested to use Reolink Solar Panel to charge other devices with a USB interface. The output voltage, current, and power of the Reolink Solar Panel are configured to match the parameters of Reolink battery-powered cameras so that they can work together efficiently. You may refer to the link below to check the specifications of the solar panel. https://support.reolink.com/hc/en-us/articles/900000584743 | ReolinkDirect | 2022-08-27 |
| Will it work w/ lorex camera. lorex solar panel specs 5.2 v, 400ma, 3 w, reolink specs 6 v, 530ma,3.2w. both micro usb. | 2022-08-27 | Probably work fine. The 5.2 volt rating is normally going to be a conservative average, with an allowance for over-voltage. I would be surprised if the Lorex camera wasn't using components rated for at least 9 volts, and should have a regulator. If it was intended to be used with any random phone charger, they should have considered reducing warranty claims due to the use of cheap chargers with out of spec outputs | P. Harris | 2022-08-27 |
| Will it work w/ lorex camera. lorex solar panel specs 5.2 v, 400ma, 3 w, reolink specs 6 v, 530ma,3.2w. both micro usb. | 2022-08-27 | I can’t say for sure. It has a plug similar to a Samsung phone. Hope this helps | thomas gilmore | 2022-08-28 |
| Replaceable USB? | 2022-03-27 | No! The USB cable is connected directly to panel on the back. The only way to replace would be to splice a USB cable to existing wire or open it up and reconnect a new USB cable and that choice would probably involve some soldering. This solar panel is not great. It charges nice but the charge doesnt last all night. At night it stops functining once solar panel runs out. I would buy a better one. I used mine twice and now I just keep the cam plugged into an outlet | Jose A Rodriguez | 2022-03-27 |
| Replaceable USB? | 2022-03-27 | No. | Parker Forte | 2022-03-27 |
| Replaceable USB? | 2022-03-27 | No! The USB cable is connected directly to panel on the back. The only way to replace would be to splice a USB cable to existing wire or open it up and reconnect a new USB cable and that choice would probably involve some soldering. This solar panel is not great. It charges nice but the charge doesnt last all night. At night it stops functining once solar panel runs out. I would buy a better one. I used mine twice and now I just keep the cam plugged into an outlet | anthony rodriguez | 2022-03-27 |
| Replaceable USB? | 2022-03-27 | Hello, sorry the USB cable can not be replaced, please don't worry, we have a two-year warranty, if the product is faulty, we will provide the related warranty service. | ReolinkDirect | 2022-03-28 |
| Does it work with the Eufycam 2 Pro? | 2022-07-01 | Don't know. It works great with my camera | Floyd Maltas… | 2022-07-01 |
| Does it work with the Eufycam 2 Pro? | 2022-07-01 | Hello. No, the solar panel is designed for the Reolink solar power camera. Charging other devices with Reolink Solar Panel may cause low charging efficiency or damage other devices' service life. | ReolinkDirect | 2022-07-02 |
| Will it fit reolink argus 3 pro | 2022-09-01 | Absolutely it fits about all reolink battery powered cameras. | Sean K | 2022-09-01 |
| Will it fit reolink argus 3 pro | 2022-09-01 | Hello. Yes, all the Reolink battery power cameras can work with this solar panel. | ReolinkDirect | 2022-09-02 |
| it says that camera should not be used below 14 degrees (-10 Celsius). Does it mean we can’t use it in the winter? | 2022-07-09 | Works all 4 seasons | ZekeVA | 2022-07-09 |
| it says that camera should not be used below 14 degrees (-10 Celsius). Does it mean we can’t use it in the winter? | 2022-07-09 | I have been using these cameras and solar panels for about 3 years. I live in Central Texas, and they do fine in our winter weather. It gets very cold here, but rarely down to 14 degrees. | Jeffrey E. Hoyle | 2022-07-09 |
| it says that camera should not be used below 14 degrees (-10 Celsius). Does it mean we can’t use it in the winter? | 2022-07-09 | What it actually means is that if you should do that, then you are not able to make any claims if the camera has a problem. Likely the grease in the motor drive will thicken too much for the motor to move the camera. Plus the battery might have reduced capacity. You could put the camera inside a glass box, like a cold frame for a garden | P. Harris | 2022-07-09 |
| it says that camera should not be used below 14 degrees (-10 Celsius). Does it mean we can’t use it in the winter? | 2022-07-09 | I would think so if it says not too. I'm in Mississippi so it rarely gets that cold. I used mine last winter and didn't have a problem with it. I think the coldest it got down here was 27 degrees last winter in my area. I didn't even know it said not to use below a certain temperature. | Burton | 2022-07-09 |
| it says that camera should not be used below 14 degrees (-10 Celsius). Does it mean we can’t use it in the winter? | 2022-07-09 | We are using this solar panels charger in northern Maine, and they are working well. | Dale Rader | 2022-07-09 |
| it says that camera should not be used below 14 degrees (-10 Celsius). Does it mean we can’t use it in the winter? | 2022-07-09 | I used it on my ice house and it work great but the solar panel will not charge the camera. | Buddy1 | 2022-07-09 |
| it says that camera should not be used below 14 degrees (-10 Celsius). Does it mean we can’t use it in the winter? | 2022-07-09 | I have 4 camera and I used outside between +40 Celsius and -15-20Celsius. Everything works great. All you need is a good internet speed. | Sorin | 2022-07-10 |
| it says that camera should not be used below 14 degrees (-10 Celsius). Does it mean we can’t use it in the winter? | 2022-07-09 | Hello. Sorry, but the solar panel cannot charge the camera if the ambient temperature is below 14 degrees (-10 degrees Celsius) in winter. However, this does not mean that the camera does not work. You can charge the camera via a 5V/2A adapter. | ReolinkDirect | 2022-07-12 |
| Does it work with Reolink 4G version? And dose it come with power cable reolink solar panel? | 2022-07-20 | It does come with cables to put into your reolink camera but I am not sure if it works with the 4g version. but I would get it and if it does remember you can always return them. These reolink cameras have been working wor me for the past two years and I have not had any problems with the solar charging panels. They keep my cameras fully charged. | Zainab Nasir @zainabsvegandeli… | 2022-07-20 |
| Does it work with Reolink 4G version? And dose it come with power cable reolink solar panel? | 2022-07-20 | It comes with a power cable to hook up to the camera. No idea if it works with the 4G version. | Jeffrey E. Hoyle | 2022-07-20 |
| Does it work with Reolink 4G version? And dose it come with power cable reolink solar panel? | 2022-07-20 | The panel comes with a fairly long cable permanently attached. It's a standard USB charger, so as long as Reolink does not update the type of connector they use, this will work on anything they have that takes a USB charger For example, using a Micro B to Type C adapter, I can use this solar charger to recharge my Samsung Galaxy 9 phone | P. Harris | 2022-07-20 |
| Does it work with Reolink 4G version? And dose it come with power cable reolink solar panel? | 2022-07-20 | It comes with power cord. It’s a power source won’t matter how fast or slow your Wi-Fi is. | thomas gilmore | 2022-07-20 |
| Does it work with Reolink 4G version? And dose it come with power cable reolink solar panel? | 2022-07-20 | Yes, it does. And the power cable is attached to it already. | Michael J. Walsh | 2022-07-20 |
| Does it work with Reolink 4G version? And dose it come with power cable reolink solar panel? | 2022-07-20 | Hello. Yes. This solar panel can work with all Reolink battery-powered cameras. And the solar panel comes with a power cable that connects to the camera. If you need a kit with solar panel please refer here:https://www.amazon.com/dp/B07W6PXRR8/ref | ReolinkDirect | 2022-07-23 |
| Does it work with Reolink 4G version? And dose it come with power cable reolink solar panel? | 2022-07-20 | Yes to both questions | ZekeVA | 2022-07-28 |
| Does this work for recharging a game camera? | 2022-03-30 | You should check with the manufacturer of your game camera to see what solar panels are recommended. All I can tell you is this one has a Micro USB connector that attaches to my Reolink security cams and keeps them charged 100% all the time. But I do not know what voltage the cams require or what voltage the panel puts out. I just bought the one recommended by Reolink | Tim Barrett | 2022-03-30 |
| Does this work for recharging a game camera? | 2022-03-30 | Hello, sorry we have not tested it, we do not recommend using Reolink solar panel to charge other brand cameras because there may be some compatibility issues. | ReolinkDirect | 2022-03-31 |
| What do you use to attach the cable to a roof or siding? | 2022-04-22 | Hi! You may consider using waterproof tape or search cable nails on Amazon to attach the cable of Reolink Solar Panel. | ReolinkDirect | 2022-04-23 |
| What do you use to attach the cable to a roof or siding? | 2022-04-22 | The enclosed screws. | John F. Wachter | 2022-04-23 |
| works with zmodo? | 2022-11-21 | It has a plug similar to an android device. | thomas gilmore | 2022-11-21 |
| works with zmodo? | 2022-11-21 | Hello. It is not suggested to use Reolink Solar Panel to charge other devices with a USB interface since the parameters difference of output voltage, current, and power. Charging other devices with Reolink Solar Panel may cause low charging efficiency or damage other devices' service life. | ReolinkDirect | 2022-11-21 |
| Does this work with the Keen? | 2023-03-07 | Yes | mike corbin | 2023-03-07 |
| Does this work with the Keen? | 2023-03-07 | Hello. Yes, this solar panel can work with Reolink Keen Ranger. You can continue to connect the camera to the solar panel to get a no-stop power supply. | ReolinkDirect | 2023-03-08 |
| Does this work with the Keen? | 2023-03-07 | It is a Micro USB cable connection ; so I am not sure what Keen is or means , but the connector type should tell you something ? | Chuck | 2023-03-08 |
| Does this work with the Keen? | 2023-03-07 | These solar panels only work with Reolink devices to the best of my knowledge. | Joseph Albarran | 2023-03-08 |
| what is the distance to activate the camera | 2022-10-06 | 20~30 feet maximum | P. Harris | 2022-10-07 |
| what is the distance to activate the camera | 2022-10-06 | Once someone enters the area the camera is facing it will alert you. As for how far away I’m not sure. There are a few review videos on iTunes. | thomas gilmore | 2022-10-07 |
| what is the distance to activate the camera | 2022-10-06 | Kinda of a weird question for a solar panel but if talking about the 4G GO PT as long as the camera and your cell phone have active sim cards and enough signal, you can activate and view the camera from practically anywhere in the world. If your talking about the ARGUS PT, as long as the camera has a decent WIFI signal and your cell phone has active cell service or a WIFI signal you can activate and view it from just about anywhere in the world. The above goes for all of their WIFI and cellular cameras. If you asking about how long the cable can be from the camera, they sell extension cables for the solar panel and you can add up to 2 cables which will give you approximately 43 feet of cable from the solar panel to the camera. | BBQ GURU | 2022-10-07 |
| what is the distance to activate the camera | 2022-10-06 | It has a choice of distances, very accurate. You can set it for almost 100 feet out, and you can also adjust the height of the motion sensor! Ex. If you have a dog, you can set the sensitivity for anything 6 feet tall of the ground, to prevent false alarms. I highly recommend this product, I have 3 cameras. | John Rankin III | 2022-10-07 |
| what is the distance to activate the camera | 2022-10-06 | Hello. The PIR detection distance for the battery camera is adjustable, up to 10m (33ft). There are three levels of PIR sensitivities: low, mid, and high. Each level has a corresponding PIR detecting distance or PIR detecting range. For different objects, there are also different detecting distances. At high sensitivity, the detection distance (for moving and living things) is up to 10 meters (33ft). | ReolinkDirect | 2022-10-07 |
| Does this reolink solar panel works for Reolink Due 4G camera? | 2022-07-20 | Yes it will...works well. Our sim card is a 3g...still good service | Julie | 2022-07-20 |
| Does this reolink solar panel works for Reolink Due 4G camera? | 2022-07-20 | In extreme cases | Carry Teal | 2022-07-20 |
| Does this reolink solar panel works for Reolink Due 4G camera? | 2022-07-20 | Hello. Yes. This solar panel can work with all Reolink battery-powered cameras. | ReolinkDirect | 2022-07-23 |
| Does this panel come with the cord | 2022-04-18 | Yes | Scotty | 2022-04-18 |
| Does this panel come with the cord | 2022-04-18 | Yes | Amazon Customer | 2022-04-18 |
| Does this panel come with the cord | 2022-04-18 | Yes..it’s built in. | Randy Albino | 2022-04-18 |
| Does this panel come with the cord | 2022-04-18 | Yes! And is very long gives enough space to separate camera and panel. | Sean K | 2022-04-18 |
| Does this panel come with the cord | 2022-04-18 | Yes it does. The cord is about 10 feet long and is non removable it has a weather proof cover for the plug which is a micro USB. It keeps my cameras on 100% battery charge continuously. | Tim Barrett | 2022-04-18 |
| Does this panel come with the cord | 2022-04-18 | Yes! The wire is built into the solar panel. This charging cable Is not detachable. | Jose A Rodriguez | 2022-04-19 |
| Does this panel come with the cord | 2022-04-18 | Yes! The wire is built into the solar panel. This charging cable Is not detachable. | anthony rodriguez | 2022-04-19 |
| Does this panel come with the cord | 2022-04-18 | Hello, yes, the cable length of Reolink Solar Panelxa0is 4 meters. If it is not long enough in your case, you may consider purchasing our Solar Panel extension cable (4.5 meters/15 feet). You can use up to 2 extension cables for Reolink Solar Panel so that the total distance of the extension cable can reach up to 13 meters (43 feet). | ReolinkDirect | 2022-04-19 |
| Does this panel come with the cord | 2022-04-18 | Yes, it does. You don't have to buy extra cables or anything. The camera comes with everything you will need. And although you didn't ask. The product is great! | MM | 2022-04-21 |
| Do theses slow charge in the winter? | 2022-12-20 | Hello. The charging efficiency may depend on the working temperature, camera battery usage, and installation position. To have better working performance, please refer to the below link to learn how to use solar panels effectively. https://support.reolink.com/hc/en-us/articles/360011269254 | ReolinkDirect | 2022-12-20 |