| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Why can't I pair with my lg tablet, only with the lg phone? | 2022-08-10 | You might have to restart both items & attmpt to pair again. Make sure no other bluetooth is on outside the two. | Nate L. | 2022-08-10 |
| Why can't I pair with my lg tablet, only with the lg phone? | 2022-08-10 | Hello, these earbuds can be paired with only one device at a time. You have to disconnect them with your phone, and then try to pair them to your tablet again, Hope this helps. In order to better assist you, please contact us via the enclosed link as below from Amazon message center with your order ID: https://www.amazon.com/ss/help/contact/?_encoding=UTF8&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller&sellerID=A1CZUZWI7CKM6D | xmyth | 2022-08-11 |
| como se cambia el idioma? | 2023-02-06 | Dear Customer, You can modify the voice prompt as follow: 1. Take out the earbuds from the charging case, and they will turn on automatically; 2. Connect the earbuds with your phone; 3. Click on either one earbud four times very quickly, and language will be switched to Chinese, Japanese and English in turn. Hope this can help. Sincerely, Xmyth Customer Service | xmyth | 2023-02-07 |
| The right headphone works but the left 1 dosent | 2022-04-25 | Hello Customer, We are very sorry for the inconvenience. Please don't worry, these wireless earbuds are fulfilled by Amazon and come with 12-month warranty. In order to better assist you, would you please contact us via the enclosed link as below from Amazon message center with your order ID: https://www.amazon.com/ss/help/contact/?_encoding=UTF8&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller&sellerID=A1CZUZWI7CKM6D Hope to hear from you soon. Sincerely, Xmyth Customer Service | xmyth | 2022-04-25 |
| The right headphone works but the left 1 dosent | 2022-04-25 | Both of mine worked fine. | CHRISTINE JANISON | 2022-04-26 |
| Are these suitable for children? | 2023-02-07 | Yes they are. With children, you have to be cautious of small items that a child may choke with. | OneWorld | 2023-02-07 |
| Are these suitable for children? | 2023-02-07 | If they're old enough to know not to eat it then i would say its safe. The ear buds also comes with 3 different size rubber molds to fit most ears. | Nate L. | 2023-02-07 |
| Will they work as a substitute hearing aid using my iPhone? | 2022-12-31 | No | OneWorld | 2023-02-07 |
| Where can I buy replacement rubber tips for the ear buds? | 2022-01-19 | Hello Customer, You can buy replacement rubber tips from the following link: https://www.amazon.com/dp/B0894QK29W Hope this can help. Sincerely, Xmyth Customer Service | xmyth | 2022-01-20 |
| Can these be used with a ps5 console? | 2023-01-01 | As long as your Ps5 can find the earbuds then yes. Although these are one of the first Bluetooth earbuds i had & its quite easy to pair, make sure to follow instructions | Nate L. | 2023-01-01 |
| El case se puede cargar inalambricamente?? | 2022-03-22 | no se puede!!!! | ArrowClublp | 2022-03-22 |
| El case se puede cargar inalambricamente?? | 2022-03-22 | Hello Customer， Hello, the charging case does not support wireless charging. Hope this helps. | xmyth | 2022-03-22 |