| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| This camera work with IC See app? | 2022-12-28 | No. It runs on the CamHi app | janie | 2022-12-29 |
| This camera work with IC See app? | 2022-12-28 | No, this wifi camera doesn't work with IC See app, please use CamHi or Camhipro app to view the camera on your phone. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info-us@sv3c.com, we will answer you asap! | SV3C Technology | 2022-12-30 |
| Can i configure this to write the same filename - aka overwrite - to my ftp server? | 2022-12-11 | You can save the file, after downloading the part you want to save, click on the little double square icon on the file and save it, i think it comes up pdk, then you can forward it from there | janie | 2023-03-01 |
| How can I connect directly to the camera from my browser? | 2022-12-11 | i have had 8 of these cameras, all of them quit workinging in the first year..........buyer beware, customer service is pretty much non existant | T Bone | 2022-12-11 |
| How can I connect directly to the camera from my browser? | 2022-12-11 | Type in the IP address of the camera in the address bar of your browser. | Rodney R | 2022-12-11 |
| How can I connect directly to the camera from my browser? | 2022-12-11 | Don't know if you can, I think you can only connect via app | 1Amazon Customer | 2022-12-11 |
| How can I connect directly to the camera from my browser? | 2022-12-11 | I have always had best luck by using Blue Iris third party software for cameras like this | David Joseph | 2022-12-11 |
| Can this camera work in Guyana ? | 2022-08-02 | I don't see why not. | EHG | 2022-08-16 |
| Can i view this camera in a browser like chrome or firefox (not an old/buggy internet explorer version) without installing any special software? | 2022-11-19 | Yes you can. Just put the camera IP address in the URL bar and then sign in. | Beaups | 2022-11-19 |
| Can i view this camera in a browser like chrome or firefox (not an old/buggy internet explorer version) without installing any special software? | 2022-11-19 | I use a program called perfect ip camera recorder. | donald d oconnor jr | 2022-11-19 |
| Can i view this camera in a browser like chrome or firefox (not an old/buggy internet explorer version) without installing any special software? | 2022-11-19 | If you buy this 1080P WIFI camera recently, yes, the new version supports browser viewing, like chrome, firefox, Edge, etc normal browsers. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info-us@sv3c.com, we will answer you asap! | SV3C Technology | 2022-11-22 |
| Keeps going offline. How can I get back online without climbing up a ladder again to press the reset button. | 2023-03-01 | You shouldn't have to. If your camera says it's offline, check the wifi box or power outlet. I've had mine for over 2 years and no issues unless power goes out or there's issues with the wifi. Good luck | janie | 2023-03-01 |
| Keeps going offline. How can I get back online without climbing up a ladder again to press the reset button. | 2023-03-01 | I have the same problem. But the outages are not that long, and the coverage comes back. Support from SV3C has been excellent -- they replaced a camera at no charge. If you cannot tolerate brief outages, get a replacement camera and have an agile young adult to climb the ladder. Reuse the camera for less critical coverage. | Goat | 2023-03-01 |
| Keeps going offline. How can I get back online without climbing up a ladder again to press the reset button. | 2023-03-01 | I own 6 of these. The only issue I had with going offline was one at the garage. It was furthest from my wifi router, and the way it was positioned, it had to go through 3 exterior walls (straight line of site to router). So my issue was weak signal. I resolved mine by adding a range extender. | Mark C | 2023-03-01 |
| Keeps going offline. How can I get back online without climbing up a ladder again to press the reset button. | 2023-03-01 | Recycling the camera's power usually works to get the camera back online. I had 2 cameras that were constantly going offline. One was cause by being on the raged edge of the house wifi range. So I added a wifi extender to that side of the house, which reached the camera much better. Then I could log into the camera and reconfigure the wifi setting to point to the extender. The second problem camera turned out to be a bad power supply. I ordered another one with the same plug, and the same output of 12v and 1amp and that fix it. | Rodney R | 2023-03-01 |
| Keeps going offline. How can I get back online without climbing up a ladder again to press the reset button. | 2023-03-01 | Power the camera off and back on by disconnecting the power or Ethernet cable depending on how your camera is powered. I have also found that rebooting my WAP (Wireless Access Point) will get a camera back. | Steve | 2023-03-01 |
| Keeps going offline. How can I get back online without climbing up a ladder again to press the reset button. | 2023-03-01 | Place finger on camera line, slide down and release. | 1Amazon Customer | 2023-03-01 |
| Keeps going offline. How can I get back online without climbing up a ladder again to press the reset button. | 2023-03-01 | Please contact SV3C support, and tell us the firmware version of the camera, we can provide correct file for you to update the firmware. | Zhao Xiong | 2023-03-08 |
| Hola, puedo usar la app de sv3c, ya que ya la uso con otras camaras wifi/solar? | 2023-03-23 | A mi esta cámara no me funciono, no la recomiendo. | Nepo | 2023-03-23 |
| Hola, puedo usar la app de sv3c, ya que ya la uso con otras camaras wifi/solar? | 2023-03-23 | Le recomendamos que utilice la aplicación CamHi o Camhipro para esta cámara, la aplicación SV3C Cloud no funciona con esta cámara. Si tiene más preguntas sobre la cámara y la configuración, no dude en comunicarse con SV3C a través de su pedido de Amazon o envíe un correo electrónico a SV3C info@sv3ccloud.com, ¡le responderemos lo antes posible! | SV3C Technology | 2023-05-29 |
| How are these powered? Usb to power brick or something else? | 2022-04-05 | They are powered by a transformer that is plugged into a 120 v outlet. | RICK HABERMAN | 2022-04-06 |
| How are these powered? Usb to power brick or something else? | 2022-04-05 | This camera is powered by adapter that included in the package. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info-us@sv3c.com, we will answer you asap! | SV3C Technology | 2022-04-06 |
| Donde se coloca la memoria sd? | 2022-11-12 | There is a speaker under the camera remove the screws and inside will see a pocket space to insert the memory | Rafael | 2022-11-12 |
| Donde se coloca la memoria sd? | 2022-11-12 | Verifique el cuerpo de la cámara, hay una pequeña cubierta negra, retire los tornillos de la cubierta negra y retire la cubierta negra, luego podrá ver la ranura para tarjeta SD. Si tiene más preguntas sobre la cámara y la configuración, no dude en comunicarse con SV3C a través de su pedido de Amazon o envíe un correo electrónico a SV3C info-us@sv3c.com, ¡le responderemos lo antes posible! | SV3C Technology | 2022-11-14 |
| Donde se coloca la memoria sd? | 2022-11-12 | se tiene que desarmar la camara un par de tornillos | ADLF | 2022-11-15 |
| Esta camara usa la app CamHi? | 2022-07-23 | Así es. Usa CamHi | Edgar garcia | 2022-07-23 |
| Esta camara usa la app CamHi? | 2022-07-23 | Si usa esa aplicación | JUAN RAMIREZ | 2022-07-23 |
| Esta camara usa la app CamHi? | 2022-07-23 | Sí, estas cámaras funcionan con la aplicación Camhi, también puede usar la aplicación Camhipro. Si tiene más preguntas sobre la cámara y la configuración, no dude en comunicarse con SV3C a través de su pedido de Amazon o enviar un correo electrónico a SV3C Info-US@SV3C.com, ¡le responderemos lo antes posible! | SV3C Technology | 2022-07-25 |
| How far away will it detect motion? | 2022-08-15 | It is about 40 feet. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info-us@sv3c.com, we will answer you asap! | SV3C Technology | 2022-08-15 |
| How far away will it detect motion? | 2022-08-15 | First let me say I am happy with these cameras, software is tricky and complicated for a novice, but to answer your question, at a very low sensitivity setting its sending motion alerts from cars on my street 75 feet away! Beyond the street I have nothing that moves enough to set it off. at a higher sensitivity setting you could have lots of false alerts, so you have to strike a balance. Hope this helps answer your question. | EHG | 2022-08-16 |
| How do i get camera to quit flashing spotlight and connect? | 2022-10-08 | Is the camera setup for wireless or is it cabled directly? | donald d oconnor jr | 2022-10-08 |