| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can't determine when they're powered on and cannot reconnect to an existing paired device with removing that device and re-pairing. | 2023-03-28 | I have to hold one earbud to an ear when turning on the 1 More Piston, so I can hear that measured voice proclaim Powered on! I haven't had any problem reconnecting to an existing paired deice, but have been frustrated when receiving an incoming phone call while listening to an audio book. The phone call seems to disconnect the earbuds and I have to go into settings to reconnect. | Betsy | 2023-03-28 |
| Cual es la aplicacion para usar estos dispositivo | 2022-08-27 | 1MORE Music APP | 1MORE USA Inc | 2022-09-02 |
| This comes with extra ear buds in different sizes. How many extras does it come with? | 2023-02-06 | It comes with 3 extra sets. | Betsy | 2023-02-06 |
| This comes with extra ear buds in different sizes. How many extras does it come with? | 2023-02-06 | Three extra pairs. | D.C. Nan | 2023-02-06 |
| This comes with extra ear buds in different sizes. How many extras does it come with? | 2023-02-06 | Yes, there were about 4 different sizes. I am amazed with the quality of sound. Definitely a good buy. | Vikki Leedy | 2023-02-06 |
| This comes with extra ear buds in different sizes. How many extras does it come with? | 2023-02-06 | It comes with three extra sizes. The ones that it came installed with didn't work for me, and the sound was not great. When I found the extra sizes buried in the packaging, and installed them, they worked much better. | tom hill | 2023-02-06 |
| This comes with extra ear buds in different sizes. How many extras does it come with? | 2023-02-06 | There are 4 different-sized ear tips in the package, including XS, S, M(default), and L. | 1MORE USA Inc | 2023-02-06 |
| This comes with extra ear buds in different sizes. How many extras does it come with? | 2023-02-06 | Three | Edward F Flohre | 2023-02-07 |
| Do you sell charging cables for this product separately? I have misplaced mine. | 2022-09-07 | It uses a standard USB cable. | Rizzo the Wonder Lizard | 2022-09-07 |
| Do you sell charging cables for this product separately? I have misplaced mine. | 2022-09-07 | Any mini-USB cable works with these earphones. They come with Bluetooth devices like speakers, microphones, and non-Apple smartphones. You probably have several around the house. | Rob Root | 2022-09-07 |
| Do you sell charging cables for this product separately? I have misplaced mine. | 2022-09-07 | You can use any micro USB cable. You probably already have one. If not, cheap cables are widely available. | C. Hughes | 2022-09-07 |
| Do you sell charging cables for this product separately? I have misplaced mine. | 2022-09-07 | You can use any mini-usb cable (usb to mini-usb) with a standard charger plug (the square thing that goes into the wall). | Daver400 | 2022-09-07 |
| Do you sell charging cables for this product separately? I have misplaced mine. | 2022-09-07 | It is a standard cable. The end that attaches to the headset is a Micro USB connector. It is used by many different devices for charging, there should be dozens of vendors selling these cables on Amazon. | AlchemistGeorge | 2022-09-07 |
| Do you sell charging cables for this product separately? I have misplaced mine. | 2022-09-07 | Any micro-USB charging cable will work, whether you have one laying around from another device, or purchased from your local Walmart, target, or drug store. | Kevin | 2022-09-07 |
| Do you sell charging cables for this product separately? I have misplaced mine. | 2022-09-07 | No, but you could buy a normal micro-USB cable to charge the headphones. | 1MORE USA Inc | 2022-09-09 |
| Plastic piece/cover from the left small black cylinder fell off, exposing the electronics inside. Is it possible to get another? Otherwise functional. | 2022-09-09 | Yes, please contact customer service and send the picture, we can send you a replacement as long as the headphone is still within the warranty. | 1MORE USA Inc | 2022-09-13 |
| how do you go about mating this to a TV?,, do we need a transmittor? ,, thanks | 2023-01-21 | If your TV has an auxiliary jack. You can attach a Bluetooth transmitter. Unlessyou have a smart TV with a built transmitter. | Fred Denstman | 2023-01-23 |
| is the wire from the neck to the ear buds stiff enough to self support? | 2022-12-01 | It’s not a separate wire. It is all a very flexible piece that bends. It does “stick out” a little when new, until it conforms to how you use it. Really easy to let hang when you need to disengage from the earbud. Hope this helps with your question. | BizzyBea | 2022-12-01 |
| is the wire from the neck to the ear buds stiff enough to self support? | 2022-12-01 | Not at all. It is just a loose cable | Teacher | 2022-12-02 |
| is the wire from the neck to the ear buds stiff enough to self support? | 2022-12-01 | Yes, yet for sins reason mine stopped working already haven't had long. | Jewelz | 2022-12-02 |
| Do these have a mute setting? | 2022-10-13 | Not that I'm aware of. Haven't had need to use a mute setting. | Lisa Michelle | 2022-10-13 |
| Do these have a mute setting? | 2022-10-13 | yes | Laurance ok book fair not | 2022-10-13 |
| Do these have a mute setting? | 2022-10-13 | No | Fred Denstman | 2022-10-16 |
| Is the charging port usbc or other? | 2023-01-08 | Other--it comes with it's own charging cable that is usb (not usb C) on one end for connecting yo a power adaptor and a very small connector (not lightening) on the other end, which connects to a tiny port on part of the headphone for charging. | Sharada M. | 2023-01-08 |
| Is the charging port usbc or other? | 2023-01-08 | usb | clifford l jackson jr | 2023-01-09 |
| Is the charging port usbc or other? | 2023-01-08 | Micro usb | Fred Denstman | 2023-01-09 |
| Is the charging port usbc or other? | 2023-01-08 | Video could not be loaded | Amazon Customer | 2023-01-09 |
| Is the charging port usbc or other? | 2023-01-08 | It's the Micro USB port. | 1MORE USA Inc | 2023-01-09 |
| Are these a good choice to use on airplanes to listen to music, movies, etc? | 2023-06-15 | Sure. I find the control "buttons" a bit small, but the sound quality is good. Battery life is good. Noise-cancelling ear buds or headsets might be a better option for air travel, but these will work fine. | Brian in Seattle | 2023-06-15 |
| Are these a good choice to use on airplanes to listen to music, movies, etc? | 2023-06-15 | I have not used them on an airplane but they do have a good sound and stay charged about 6 hours | Annette Williamson | 2023-06-15 |
| Are these a good choice to use on airplanes to listen to music, movies, etc? | 2023-06-15 | Sure, They have good sound. But recognize they are Bluetooth and won't automatically connect to in-flight offerings, which is why many prefer a wired option for airplanes. They will connect to your Bluetooth enabled devices. So depending upon whether your want to connect to your own devices or the airlines' offerings your decision may vary. | Richard | 2023-06-15 |
| Are these a good choice to use on airplanes to listen to music, movies, etc? | 2023-06-15 | I have only used them for my samsung phone. The music is awesome on it however you receive your music like You Tube. I imagine movies would be great too. Have not tried on an airplane. | Loretta P | 2023-06-17 |
| are these comfortable for sleeping on your side? | 2022-11-29 | If I am lying on a pillow I take out the earbud on the pillow side and just listen through the other one. For me, it is not comfortable to lie down with the earbud in the ear, on the pillow. | AlchemistGeorge | 2022-11-29 |
| are these comfortable for sleeping on your side? | 2022-11-29 | They’re comfortable, I wouldn’t recommend sleeping in any earphones. The sound quality is very good! | Vikki Leedy | 2022-11-29 |
| are these comfortable for sleeping on your side? | 2022-11-29 | It depends on how comfortable you are on your side with something in your ear. That said, the biggest problem may be the length of the cord which could get fouled when you change sides. | DRZ | 2022-11-29 |
| How do I put on new earbuds …..can’t get earbuds to fit receptacle. Earbud hole too small | 2022-09-19 | It's hard to do but can be done. | Jewelz | 2022-12-02 |
| What codecs are these compatible with? | 2022-10-21 | AAC/SBC | 1MORE USA Inc | 2022-10-25 |