| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| what does dual h.264 / h.265 mean? using synology surveillance station and want h.265 at all times. | 2021-07-24 | Just that the camera supports both forms of compression and synology should use the 265 | David G. | 2021-07-25 |
| does this camera work with Total Connect 2.0? | 2023-04-11 | Hello, the camera does not support Total Connect 2.0. | Anpviz Direct | 2023-04-19 |
| Does this work with synology surveillance station? Need more than just a yes, synology does not have in their list of supported cameras. | 2021-07-24 | This is a standard ONVIF port 8999, if synology supports ONVIF cameras this should work | David G. | 2021-07-25 |
| How does this camera's night vision look? | 2023-02-22 | Video could not be loaded | Anpviz Direct | 2023-02-23 |
| How does this camera's night vision look? | 2023-02-22 | Superb. I still thought it was daytime until realized the view was in black and white. Strong nighttime LEDs. | Arturo Coppelion | 2023-02-24 |
| My camera gets an ip address of 192.168.1.101 no matter what. it gets it even when it’s out of the range of the dhcp server addr. how can i resetr | 2021-05-08 | Change your ip settings from Static to dhcp. | Randy Conklin | 2021-05-08 |
| Where can I download search tool | 2023-02-23 | Video could not be loaded | Anpviz Direct | 2023-02-23 |
| Where can I download search tool | 2023-02-23 | Video could not be loaded | Anpviz Direct | 2023-02-24 |
| Can onvif security (name and PW) login be disabled? | 2023-03-25 | Hello my friend, you can disable this function in the camera's settings page. | Anpviz Direct | 2023-03-27 |
| This poe camera with an sd card slot? | 2023-02-22 | Video could not be loaded | Anpviz Direct | 2023-02-22 |
| Can this camera work with a hemivision5mp poe dvr | 2021-09-13 | This is a standard ONVIF port 8999, if DVR supports ONVIF cameras this should work | David G. | 2021-09-13 |
| Does it support rtsp, and can i connect it to the computer using ethernet switch? | 2021-04-21 | Yes, it supports RTSP. You can connect the camera to a computer through an ethernet switch provided that the switch port serving the camera is a POE (power over ethernet) port or you use a power adapter to power the camera. | Scott D | 2021-04-21 |
| How do I reset the camera? | 2021-07-07 | THERE IS A TINY HOLE WITH "RESET" SIGN | John Way | 2021-09-08 |
| Will this camera work with a w-box nvr? | 2022-08-01 | Hello friend, if your NVR supports 5MP camera access and supports Onvif, you can use it together. | Anpviz Direct | 2022-08-02 |
| Which junction box will this camera mount to? | 2021-09-08 | USUALY RIGHT TO THE WALL, BUT HIKVISION BOXES WILL WORK AS WELL. | John Way | 2021-09-08 |
| Which junction box will this camera mount to? | 2021-09-08 | I used round junction box: https://www.amazon.com/Lorex-Outdoor-Round-Junction-Cameras/dp/B08V5L6WHX/ref=sr_1_1_sspa?dchild=1&keywords=round+electrical+junction+box&qid=1631213951&sr=8-1-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUEzTFY3MFM5S1FSNUVUJmVuY3J5cHRlZElkPUEwMjQ5NzEyMTIwREhDNTJITk4zNyZlbmNyeXB0ZWRBZElkPUEwMDM4MjU5MjczTVNUTFdOTEpKVyZ3aWRnZXROYW1lPXNwX2F0ZiZhY3Rpb249Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU= | Jana | 2021-09-09 |
| Which junction box will this camera mount to? | 2021-09-08 | Junction Box? This camera needs an NVR that supports ONVIF protocol. | ChiqeC | 2021-09-09 |
| Do you need to subscribe to cloud to view your camera in the phone app? | 2022-06-29 | You will have to have WiFi to connect your phone to the dvr box. At least that is what we have. | Connie Hatton | 2022-06-29 |
| Do you need to subscribe to cloud to view your camera in the phone app? | 2022-06-29 | Cloud service is NOT required to view in app | David G. | 2022-06-29 |
| Do you need to subscribe to cloud to view your camera in the phone app? | 2022-06-29 | No. Each camera comes programmed with a default IP address, username and password. You need to change those parameters to something unique and then you can access them directly through your switch/router and ISP. | Joel T. | 2022-06-30 |
| Do you need to subscribe to cloud to view your camera in the phone app? | 2022-06-29 | no | Chris S. | 2022-07-02 |
| Will this work with 5ghz internet speed. i will use the poe ehternet cable to power it up and use a poe switch? | 2023-05-01 | It is not POE, and the wifi is only 2.4ghz. But it is decent for the price. | Mike | 2023-05-01 |
| Will this work with 5ghz internet speed. i will use the poe ehternet cable to power it up and use a poe switch? | 2023-05-01 | No. It is not a wireless camera. | Randy Conklin | 2023-05-01 |
| Will this work with 5ghz internet speed. i will use the poe ehternet cable to power it up and use a poe switch? | 2023-05-01 | Yes | N. Wright | 2023-05-02 |