| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| My aeropex connects randomly: it's off, in its case in my bag & I haven't touched it in days but suddenly phone is connected to it. Anyone have this? | 2022-11-06 | I have not experienced this issue. | jackie | 2022-11-06 |
| Warranty, how can I apply for the manufacture warranty? It hasn’t been a year since I bought the product and it is loose on one side. | 2023-04-12 | I've had great results with warranty replacement | Naebob | 2023-04-26 |
| There used to be an app to modify the controls, what happened to it? | 2023-01-10 | Maybe the waterproofing has it muted | M. Foster | 2023-01-12 |
| Do i have to connect to a tv to be able to watch tv with these or will they work without connectingcto a tv? | 2023-04-26 | You have to pair/connect these headphones via Bluetooth to any devise (computer, phone, tv) you want to use with them. | SB | 2023-04-26 |
| Do i have to connect to a tv to be able to watch tv with these or will they work without connectingcto a tv? | 2023-04-26 | I don't know that answer but I have had to have them replaced 3 times because they stop charging and the last one received is not charging. I'm just gonna move on. Read the reviews in reference to charging issues | Naebob | 2023-04-26 |
| Do i have to connect to a tv to be able to watch tv with these or will they work without connectingcto a tv? | 2023-04-26 | For me to listen to the TV through my headphones I had to go to Walmart and purchase a monster brand Bluetooth 2 in 1 wireless audio adapter. I think it cost me about $30. I don't remember for sure. I would have posted a picture here but it wouldn't let me have the option to post a picture. | Scooter | 2023-04-26 |
| ¿Entonces este auricular es standard aunque dice mini? | 2023-03-14 | Si, es tamaño standard | Ruben Dario Heredia Ramos | 2023-03-14 |
| ¿Entonces este auricular es standard aunque dice mini? | 2023-03-14 | Hola yo soy hombre de 1.91cm (para que tengas una idea) y me queda perfecto! No me acuerdo que decía mini en ninguna parte! | omar el sous | 2023-03-14 |
| ¿Entonces este auricular es standard aunque dice mini? | 2023-03-14 | Si | Yacell Hidalgo | 2023-03-14 |
| ¿Entonces este auricular es standard aunque dice mini? | 2023-03-14 | yes it is standard, and I recommend to people who need the free hands at any moment that you are using the phone, it is comfortable because the piece it is not in to your ear, the quality of the reception it is wonderful; it is the best gift that I gave to me jajajajajajaj | Elizabeth Linares | 2023-03-14 |
| ¿Entonces este auricular es standard aunque dice mini? | 2023-03-14 | Si correcto! | omar el sous | 2023-03-14 |
| ¿Entonces este auricular es standard aunque dice mini? | 2023-03-14 | Si, es estandar y muy bueno | Mauricio Ramirez Espitia | 2023-03-14 |
| ¿Entonces este auricular es standard aunque dice mini? | 2023-03-14 | Correcto si sr a pesar de que diga mini el tamaño es standar, sin problema es perfecto. | SILVERIO M CARMONA J | 2023-03-14 |
| ¿Entonces este auricular es standard aunque dice mini? | 2023-03-14 | Si es standard. No es nada pequeno. Pero trabaja bien y no entra al canal auditivo y es mas facil. | Virgil | 2023-03-14 |
| I’m trying to decide if my headphones are defective. It goes from charged to empty in 4 hrs of noncontinuous use. Should I expect better battery life? | 2022-11-07 | Generally mine have lasted about 4 - 5 hours on continuous use. I think a couple variables may come into play, like volume, how many devices are paired at one time etc. | D. Money | 2022-11-07 |
| I’m trying to decide if my headphones are defective. It goes from charged to empty in 4 hrs of noncontinuous use. Should I expect better battery life? | 2022-11-07 | If I were you, I'd reach out to the company. They are not suppose to die that fast. I don't wear mine all day every day, only for working out, but my battery life lasts for days. | SassyCassi13 | 2022-11-08 |
| Bluetooth not connecting - i got a new iphone 14 promax and for some reason my aftershox won’t show up on the bluetooth option list? | 2022-12-09 | Did you try entering them in pairing mode? I didn't read the instructions and had the same problem. Google it but I believe you hold down the power and volume button till it says entering pairing mode and two lights keeps flash. | Sara C. | 2022-12-10 |
| Is the mini smaller around the back of the head compared to the regular? | 2022-10-31 | Yes it is. It lays right up against the back of the head compared to the other models. | JP Bowden | 2022-10-31 |
| How's the mic for calls during walking or other activities? Can you be heard clearly by the other person? | 2022-12-24 | I have used the headphones while walking around the neighborhood and asked the people I was calling if they could hear me alright. They all came back with a resounding YES!!! Using the headphones has become my preferred way to talk to people on my phone. My guess is that if you were in a noisy area that might impact the clarity of the call somewhat, but I think that the mic does a great job with keeping out the surrounding background noise. | JP Bowden | 2022-12-24 |
| How's the mic for calls during walking or other activities? Can you be heard clearly by the other person? | 2022-12-24 | Works great for calls while walking. Conversations are quite clear. Love this product. Would recommend and would purchase again. | nvparadise | 2022-12-24 |
| How's the mic for calls during walking or other activities? Can you be heard clearly by the other person? | 2022-12-24 | I wear mine all the time for phone calls and everyone I've asked has reported the conversation sounds great on their end. | Scott | 2022-12-24 |
| How's the mic for calls during walking or other activities? Can you be heard clearly by the other person? | 2022-12-24 | So far I have had no complaints from people I have been talking with. | jackie | 2022-12-24 |
| qué quiere decir que es mini? es para niños? | 2022-11-29 | no sr es para adultos normal | SILVERIO M CARMONA J | 2022-11-29 |
| qué quiere decir que es mini? es para niños? | 2022-11-29 | No es un producto para niños. Es promocionado por la compañía para el uso de adultos. Lo recomiendo 100% pues ya llevo un año utilizándolo diariamente y la batería dura las 8 horas y aveces más. Estoy muy contanta con esta inversión. | Lisbet Mejias | 2022-11-29 |
| qué quiere decir que es mini? es para niños? | 2022-11-29 | Son peqyenos si loa comparas con algunos que cubren la oreja. Estos son tan gramde como una moneda de 5 centavks y no entran al oido. Solo se adjuntan a la piel. | Virgil | 2022-11-30 |
| qué quiere decir que es mini? es para niños? | 2022-11-29 | No, para nada, me parece que el mini tiene un tamaño muy cómodo, soy una persona de contextura promedio la referencia Mini me quedo muy bien | Rubén Gutiérrez | 2022-11-30 |
| How to turn off or down the volume and connect beep sounds? | 2022-11-27 | Hold the + button for power on and off. When it powers on it will say welcome to aftershocks, off, is says goodbye. The button on the side of the temple buds will connect-disconnect calls and pause music. | Hubert L. | 2022-11-27 |
| How to turn off or down the volume and connect beep sounds? | 2022-11-27 | Based on everything I've read you cannot control the volume of the beep sounds. I read in the past this was a very loud beep but at least on mine I barely notice the beeps, so I assumed the issue had been fixed. There is a volume switch (+, -) on the underside which is also how you turn on and off the headset. To turn them off simply hold the same switch (volume +) you use to turn them on until you hear "headset off." | Scott | 2022-11-27 |
| How to turn off or down the volume and connect beep sounds? | 2022-11-27 | Put them on you and on the right side there are two little nubs and when you push and hold the one that is forward closest to your ear with the Positive/Power sign it will say "Welcome to After Shokz" and tell you Battery High,Medium or Low. To turn off, push and hold the same button and it will say Power Off. For volume that same button pushed once will raise the volume and the other will lower it. When paired with my phone it will say connected. | Robert Avila | 2022-11-28 |
| How to turn off or down the volume and connect beep sounds? | 2022-11-27 | On the underside of the right side block behind the ear, there are two buttons. The most forward button is marked with a plus (+) sign. This will power the unit on or off by holding for 3 secs. You will hear a voice telling you power on or off. The button just behind (-) will lower the volume. The button is very small but works. | nvparadise | 2022-11-29 |
| Son chinos ? | 2023-01-14 | Los tengo hace más de un año y no recuerdo donde fueron fabricados pues no guarde la caja. Las oficinas principales estan en New York y en Texas pero no dicen donde son fabricados. Lo siento no puedo ayudarte con la respuesta. | Lisbet Mejias | 2023-01-14 |
| Son chinos ? | 2023-01-14 | no creo, pero te puedo decir que estoy feliz de tenerlos, se adaptan facilmente a mi cabeza, son livianos a veces ni me doy cuenta de que los tengo puestos, la comunicacion es mejor que si estuviera personalmente, no ruidos de interferencia y no van dentro de mis oidos que eso me molesta; duran hasta dos dias de carga, faciles de activar y desactivar. Mi mejor expresion" FABULOSOS" | Elizabeth Linares | 2023-01-16 |
| Son chinos ? | 2023-01-14 | si son Chinos, son de muy buena calidad | Henry… | 2023-01-16 |
| Is the mini smaller around the back of the head compared to the regular? | 2022-10-31 | The band on the mini is about 1/2 inch shorter than the standard. | RavenMar | 2022-10-31 |
| Is the mini smaller around the back of the head compared to the regular? | 2022-10-31 | Yes | Frank | 2022-10-31 |
| Is the mini smaller around the back of the head compared to the regular? | 2022-10-31 | Yes | PKC | 2022-10-31 |