| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Will this camera make it so that the video recordings also have audio? As in can I download the videos as usual but will they also have audio? | 2023-02-07 | Yes these do have audio and it should record both audio and video depending on your DVR system however the audio only works for about 20 feet and is hard to understand what people are saying but picks up animals sounds very well. | Amazon Customer | 2023-02-07 |
| Will this camera make it so that the video recordings also have audio? As in can I download the videos as usual but will they also have audio? | 2023-02-07 | Zosi says it can. This camera has a single BNC cable that combines the video & audio. Most security cameras that have video + audio will have separate cables. One BNC cable for video & one audio cable. Unless the security system indicates it will record video + audio on a single BNC port, you can view or download both video & audio together. Some security camera systems have separate audio ports. First verify the security camera system you plan to connect this camera to is compatible for both video & audio functions on the single BNC cable. I hope this wasn't confusing. | Mr. T. | 2023-02-07 |
| Will this camera make it so that the video recordings also have audio? As in can I download the videos as usual but will they also have audio? | 2023-02-07 | Dear friend, Thank you so much for your support on our products. Yes, the camera supports order recordings. To get the audio from the monitor or app , the TV/monitor should be connected via HDMI cable, the cameras should be connected to Zosi DVR and the firmware version of the DVR should be higher than V1.6.1. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-07 |
| How many MP | 2023-02-24 | Dear friend, Thank you so much for your support on our products. The camera is 2mp. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-25 |
| How can you view all 16 cameras at the same time on your iPhone? | 2022-09-18 | Dear friend, Thank you so much for your support on our products. You can select the 4 squares at the bottom and then tap "4CH" at the bottom to select "16CH" to view 16 cameras. You can check below link to get start with the app. https://supports.zositech.com/hc/en-us/articles/9220355224345-Getting-Started-with-Zosi-Smart-App Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-09-19 |
| Yrd i forgot my password to my dvr and don't know how to reset it please help | 2022-04-27 | Dear friend, Thank you so much for your support on our products. If you forgot the DVR's password, please take a picture of your device ID under QR code to us. We will generate super password for you to login the dvr. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-04-28 |
| i see a wire how exactly is this wireless? | 2023-01-03 | Dear friend, Thank you so much for your support on our products. The camera require a power connection, it is not battery camera. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-04 |
| Listing is for an audio camera. Photo shows microphone. But the cable is video/power only. With no audio cable,how exactly does it transfer audio? | 2022-04-20 | Dear friend, Thank you so much for your support on our products. To get the audio from the monitor or app, this camera needs to be connected to dvr that support audio, for example, Zosi DVR model ZR08WM,ZR08MS,ZR08MN, ZR08VM, ZR16WK support audio, and the TV/monitor should be connected via HDMI cable. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-04-21 |
| Listing is for an audio camera. Photo shows microphone. But the cable is video/power only. With no audio cable,how exactly does it transfer audio? | 2022-04-20 | Not sure but it must come through the video cable mine does work as long as speakers are hooked up properly. | Rick D. Blanchard | 2022-04-21 |
| Listing is for an audio camera. Photo shows microphone. But the cable is video/power only. With no audio cable,how exactly does it transfer audio? | 2022-04-20 | I'm not sure neither. I bought this year's ago. Only use is to monitor. I can never get ahold of anyone to troubleshoot. It only saves 5 days back. | Sarah ramirez | 2022-04-21 |
| How many hours of video will a 2TB drive like this be able to store? | 2023-03-28 | Dear friend, Thank you so much for your support on our products. With 24 hours recording, this system will record about 10 days with 8 cameras. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-29 |
| can you turn off the floodlight but still have all the other functions working? Light bothers neighbors and oncoming cars. | 2023-02-20 | Video could not be loaded | Demetreis Howard | 2023-02-20 |
| can you turn off the floodlight but still have all the other functions working? Light bothers neighbors and oncoming cars. | 2023-02-20 | Dear friend, Thank you so much for your support on our products. Yes, you can disable the spotlight features in the app Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-21 |
| Will it work with zosi nvr model # zr08kb? | 2023-02-01 | Dear friend, Thank you so much for your support on our products. This camera doesn't work with ZR08KB NVR. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-02 |
| I have a regular zosismart system with no audio if i connect this one will i have audio from that camera? | 2022-10-16 | Dear friend, Thank you so much for your support on our products. Yes，this camera with 1-way audio with built- in mac. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-10-17 |
| How do make it record more then 24 hours at a time | 2022-09-18 | Dear friend, Thank you so much for your support on our products. The recorder will automatically cover the earliest video files and continue recording when the hard drive is full, it can records about 7.5 days for 12 cameras. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-09-18 |
| How do make it record more then 24 hours at a time | 2022-09-18 | It records 24 hours for 7 days consecutive and then starts over | Scott flynn | 2022-09-18 |
| Built in microphone? Wheres the audio cord? | 2022-03-05 | This model has no audio capability. | Adam Schaeffer | 2022-03-05 |
| Built in microphone? Wheres the audio cord? | 2022-03-05 | Dear friend, Thank you so much for your support on our products. Yes, this camera has built in microphone, to get the audio from the monitor or app , the TV/monitor should be connected via HDMI cable and the firmware version of the DVR / NVR should be higher than V1.6.1. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-03-06 |
| Built in microphone? Wheres the audio cord? | 2022-03-05 | I had the same question. They say it has a built in microphone and even show it in the illustration, but there is no audio cable, only the blue video and red power. Audio cables are typically white. Either way, there has to be a cable to carry the audio to the DVR. I'm thinking the other feller was correct in that it doesn't actually have audio. | Shea | 2022-04-20 |
| Do you have any wireless camera without any wire | 2022-08-10 | no i don't | joseph | 2022-08-10 |
| Do you have any wireless camera without any wire | 2022-08-10 | Dear friend, Thank you so much for your support on our products. Yes, you can check below battery camera system. https://www.amazon.com/dp/B09Z2GGYY1?ref=myi_title_dp Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-08-11 |
| If connected to a network, can this DVR be setup to save video directly to a network drive on a seperate server? | 2023-02-20 | Yes it not hook up | Demetreis Howard | 2023-02-20 |
| If connected to a network, can this DVR be setup to save video directly to a network drive on a seperate server? | 2023-02-20 | Dear friend, Thank you so much for your support on our products. The video could be saved in the hard drive, sorry it can't be set up to save the video to a network drive. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-21 |
| I have a 16 channel with a 2tb drive , when I hit playback it says no data | 2022-09-19 | zosi is a piece of crap mine would say the same thing until it finally crashed where i couldn't even see the picture from the camera send it back if you still can | Jorge. Jetsun | 2022-09-20 |
| what is the difference in the two types of cameras? | 2022-10-27 | Dear friend, Thank you so much for your support on our products. The features of the two types of cameras are the same, only the shape is different. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-10-27 |
| Will the audio work on a zr08zn dvr | 2022-07-10 | Yes if connected properly. | Rick D. Blanchard | 2022-07-11 |
| Will the audio work on a zr08zn dvr | 2022-07-10 | Dear friend, Thank you so much for your support on our products. Sorry, the audio will not work on ZR08ZN dvr. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-07-11 |
| Is it battery powered as advertised? | 2023-04-30 | No and voice doesn't work | Customer | 2023-04-30 |
| Is it battery powered as advertised? | 2023-04-30 | This is a hard wire system to the best of my knowledge. | Rodney J. | 2023-04-30 |
| Is it battery powered as advertised? | 2023-04-30 | Dear friend, Thank you so much for your support on our products. This camera is powered by power supply, not battery camera. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-01 |
| Does it comes with audio? | 2023-03-12 | Dear friend, Thank you so much for your support on our products. The cameras don't have audio, if you need audio recording, you can buy below DVR and cameras separately. https://www.amazon.com/dp/B081CLYL37?ref=myi_title_dp amazon.com/dp/B098SRZC7W?ref=myi_title_dp Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-13 |
| How does mic work i cant hear anything‽ | 2022-07-09 | Dear friend, Thank you so much for your support on our products. You can check below link to turn on the audio. https://supports.zositech.com/hc/en-us/articles/7548752190489-How-to-Turn-on-off-Audio-in-Live-View-On-the-DVR https://supports.zositech.com/hc/en-us/articles/4403512326157-No-Sound-Output-via-the-Audio-Out-Jack-of-the-DVR Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-07-09 |
| Can i use other cameras with this dvr and what specs is need for them to work? | 2023-02-03 | As long as they have a power plug and video ur good to go I have 3 different brands on my system | Jeremy | 2023-02-03 |
| Can i use other cameras with this dvr and what specs is need for them to work? | 2023-02-03 | They're standard RCA jacks course you can use it with other cameras | John b. | 2023-02-03 |
| Can i use other cameras with this dvr and what specs is need for them to work? | 2023-02-03 | Dear friend, Thank you so much for your support on our products. This is a 4-in-1 DVR which is compatible with 960H Analog,720P/1080P AHD,720P/1080P TVI and CVI cameras from any brands. You'll need to check with the seller of your camera to see if it's one of the above 4 types of camera. If yes, then it can work with this DVR Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-03 |
| Does this set come with the Hard Disk in it? | 2020-12-06 | Yes, 1TB | S. Harrill | 2020-12-06 |
| Does this set come with the Hard Disk in it? | 2020-12-06 | Dear friend, Thank you so much for your support on our products. Yes, this product comes with a 1TB hard drive built in. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.comxa0 Support center: https://zositechhelp.zendesk.com/hc/en-usxa0 Best regards, ZOSI Technologies | ZOSI Technologies | 2020-12-07 |
| La fuente de alimentacion es por bateria o por la corriente | 2023-05-15 | Es por la corriente | Amazon Customer | 2023-05-15 |
| La fuente de alimentacion es por bateria o por la corriente | 2023-05-15 | Dear friend, Thank you so much for your support on our products. The cameras are powered by power adapters. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-16 |
| Can it be used vertically | 2023-04-07 | Dear friend, Thank you so much for your support on our products. Yes, it can be used vertically. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-09 |
| I am looking for a camera without wire | 2022-08-10 | mine does not work with wireless it is hard wired | joseph | 2022-08-10 |
| I am looking for a camera without wire | 2022-08-10 | Dear friend, Thank you so much for your support on our products. You may consider below wireless system. https://www.amazon.com/dp/B083S3Y1HC?ref=myi_title_dp Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-08-13 |
| Mi dvr enciende, dice zosi y luego se pone todo negro, alguien sabe que debo hacee? | 2021-07-15 | Muchos de estos dvr no traen targeta de memoria,esta se compra a parte,verificaré a ver. | Amazon Customer | 2021-07-15 |
| Mi dvr enciende, dice zosi y luego se pone todo negro, alguien sabe que debo hacee? | 2021-07-15 | Dear friend, Thank you so much for your support on our products. Please kindly try use another 12V/2A power adapter to connect the DVR to test. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.comxa0 Support center: https://zositechhelp.zendesk.com/hc/en-usxa0 Best regards, ZOSI Technologies | ZOSI Technologies | 2021-07-16 |
| Will this system support 4k cameras? | 2022-12-12 | Dear friend, Thank you so much for your support on our products. Sorry this system doesn't support 4K cameras. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-12-12 |
| do I have app for apple iPhones n other smartphone | 2021-06-17 | Dear friend, Thank you so much for your support on our products. You can use the app Zosi Smart. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.comxa0 Support center: https://zositechhelp.zendesk.com/hc/en-usxa0 Best regards, ZOSI Technologies | ZOSI Technologies | 2021-06-17 |
| do I have app for apple iPhones n other smartphone | 2021-06-17 | I use my android phone with the ZOSI app. | DP | 2021-06-17 |
| What will be the cost for 100 units ? | 2020-12-01 | I don’t think there is bulk discount available on Amazon. You may need to make a deal with the factory directly | Simply_Made | 2021-01-30 |
| Cuantas camara incluye la caja | 2023-04-28 | Dear friend, Thank you so much for your support on our products. The system come with 8 cameras Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-28 |
| Cuantas camara incluye la caja | 2023-04-28 | They are 8 cameras, but remember to by the hard disc for recording. | Carmelo Saavedra Solet | 2023-04-28 |
| Does it work with Alexa | 2021-04-20 | No, but there is an app you can download. | Chomp McDeezandthings | 2021-04-20 |
| Does anyone have a solution for the beep mine is making? I have had it for almost a year and it just started beeping every so often? | 2023-01-06 | Dear friend, Thank you so much for your support on our products. If you could refer to belwo link for reference about the DVR and NVR keep beeping. https://supports.zositech.com/hc/en-us/community/posts/11874201461145-FAQ-about-DVR-NVR-Keeps-Beeping Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-06 |
| ¿Funciona sin internet ? | 2022-04-28 | No….no funciona sino tiene internet..con internet trabajan excelente la recomiendo 👌👌 | Teree_tello | 2022-04-29 |
| ¿Funciona sin internet ? | 2022-04-28 | Dear friend, Thank you so much for your support on our products. Yes, it works without internet. The internet connection is used to allow remote connection using a smartphone app or PC client. If these features won't be usable, the system will still work as a local security system with recording and storage. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-04-29 |
| ¿Funciona sin internet ? | 2022-04-28 | Claro q si funciona . | J A T | 2022-04-29 |
| ¿Funciona sin internet ? | 2022-04-28 | No funciona sin Internet | mercedes guerrero | 2022-04-29 |
| Is there a be pre install Hard drive? | 2023-05-11 | Dear friend, Thank you so much for your support on our products. Yes, the hard drive is pre installed in the DVR. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-11 |
| Is there a be pre install Hard drive? | 2023-05-11 | I’m not sure what you’re asking but the hard drive is pre installed. | Amazon Customer | 2023-05-12 |
| Is there a be pre install Hard drive? | 2023-05-11 | Yes, it has a 1 TB hard drive | Michael Corbin | 2023-05-16 |
| What exact kind of extension cables do i need to buy? Ineed 400 ft of cable..... | 2020-12-01 | Dear friend, Thank you so much for your support on our products. You can order a 400ft RG59 or RG60 directly. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.comxa0 Support center: https://zositechhelp.zendesk.com/hc/en-usxa0 Best regards, ZOSI Technologies | ZOSI Technologies | 2020-12-01 |
| My recorder starts new recording at midnight how do I change that | 2022-09-21 | Dear friend, Thank you so much for your support on our products. Please check whether your system is in motion detection mode instead of full time recording mode. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-09-22 |