| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| I already bought this item but I lost the charging case. Can I buy the case separately? | 2023-01-11 | I don't know but I would assume buying a new case cost a similar price to buying a whole new set. | Nicole… | 2023-01-11 |
| I already bought this item but I lost the charging case. Can I buy the case separately? | 2023-01-11 | The best product ever | Dayana Haselden | 2023-01-11 |
| Can you use one at a time and have full functionality with either earbud | 2023-02-23 | Yes you can. | Wynnetta Coleman Crumb | 2023-02-23 |
| Can you use one at a time and have full functionality with either earbud | 2023-02-23 | Hi yes it can | Jaya | 2023-02-23 |
| Can tozo t6 earbuds from different cases be made into a pair? as in maybe you lose one from two different pairs... can the two become a pair? how? | 2023-01-26 | No it has to match. I have 2 different pairs and they won’t sync together as 1 pair | Missy | 2023-02-08 |
| My volume keeps lowering on its own till minimum. Can anyone tell me how to fix this? These are new. | 2023-04-22 | I’m sorry, I can’t answer that question. I had to return mine because the print on the directions was way too small for me to read. | Lorraine Golden | 2023-04-23 |
| Are the inserts for the ear pieces made out of latex? | 2023-02-13 | I believe these are silicone based, not latex based. To be 100% sure you would need to talk to manufacturer. | workingit2 | 2023-02-13 |
| Are the inserts for the ear pieces made out of latex? | 2023-02-13 | I threw away the phones as the quality was disappointing. So I don't remember what was the material. | ADRIANO M MARQUEZE | 2023-02-15 |
| Right out of the box, the right bud was at 80 charge, but the left was completely dead. What would cause this? And do I need to return them? | 2023-05-30 | Not sur why they would come that way. I just charged then up when I got them. I would give them a couple weeks to see if there is a problem with them keeping a charge before I would send them back. | Andrew J. Smith | 2023-06-03 |
| Are these earbuds compatible with iPhone XR ? | 2023-02-06 | I use this with an iPhone 13. This is a blue tooth device, if your ipHone XR is equipped with blue tooth i believe it should be compatible with it. | Amazon Customer | 2023-02-06 |
| Are these earbuds compatible with iPhone XR ? | 2023-02-06 | Works with X, so you’re good | H Max | 2023-02-06 |
| Are these earbuds compatible with iPhone XR ? | 2023-02-06 | I have a android and they hook up through Bluetooth just fine with my phone, but since it's just Bluetooth I feel it would | Harrison.l | 2023-02-06 |
| Will the T5s charge in this case? | 2023-03-09 | Yes they charge quickly in the case provided | Josh Crooks | 2023-03-09 |
| Will the T5s charge in this case? | 2023-03-09 | Yes it does charge in the case. | Sue m | 2023-03-09 |
| Will the T5s charge in this case? | 2023-03-09 | Yes. | Mark L | 2023-03-09 |
| Can you tap for play/pause through a thin hat or does it have to be skin contact? | 2023-03-05 | yes it does | feilin | 2023-03-05 |
| Can you tap for play/pause through a thin hat or does it have to be skin contact? | 2023-03-05 | They are pretty sensitive, so as long as you can contact them, should be ok | Susan | 2023-03-07 |
| Can two sets of earbuds connected to the same TV so two people can listen at the same time? | 2023-05-01 | These headphones worked for me for two months. After that, one earphone stopped sounding! Definitely do not recommend buying them! | ALEKSANDR | 2023-05-06 |
| Does the charging case fit airpod or general protective case covers? I would like to get a protective case with a clip to put it in. | 2023-05-29 | This charging case does not have a clip on it. It is smooth on all sides. As for the air pods question, I don't know as I've never owned any. Hope this helps. | Jareth | 2023-05-29 |
| Does the charging case fit airpod or general protective case covers? I would like to get a protective case with a clip to put it in. | 2023-05-29 | Sorry I have only used the case provided which also charges the ear buds | Jerry | 2023-05-29 |
| Does the charging case fit airpod or general protective case covers? I would like to get a protective case with a clip to put it in. | 2023-05-29 | An apple AirPod case will not fit Tozo case. | Ana | 2023-06-08 |
| One works, the other doesn’t. I have switched them in charging case and it still isn’t working. Any advice? | 2023-02-18 | No answer. Did not have any problems. | Robert B. Cavanagh | 2023-02-18 |
| My right earbud no longer plays volume, it still connects and the controls work, but no sound. I’ve tried reseting, nothing works. What do I do? | 2023-05-22 | Put both ear buds in the case. Make sure the case is charged and that the ear buds light up when in the case. This should reset its connection. Try using them again. | Charles Adair | 2023-05-22 |
| My right earbud no longer plays volume, it still connects and the controls work, but no sound. I’ve tried reseting, nothing works. What do I do? | 2023-05-22 | Everything I'm reading says to make sure there is a full charge of course, then a factory reset. If that doesn't work, maybe contact the seller to see abt warranty. I'm sorry...wish I could be more help. | toni | 2023-05-22 |
| My right earbud no longer plays volume, it still connects and the controls work, but no sound. I’ve tried reseting, nothing works. What do I do? | 2023-05-22 | Return to amazon or contact Tozo | Nicole Anastasia Bersenev | 2023-05-23 |
| Muffled, all bass, why the sound aren't crystal clear? | 2023-03-21 | The tozo brand headphones are trash. You should return them and find another brand that suits you. | J. Stan | 2023-03-25 |
| Muffled, all bass, why the sound aren't crystal clear? | 2023-03-21 | maybe you need to go into the tozo app and make changes with the EQ or just select a different general setting and tweak the eq from there | Amazon Customer | 2023-03-26 |
| Since these automatically pair when you take them out, is the only way to pair to second device by unpairing it from the first one? | 2023-02-18 | No. You just have to turn the Bluetooth off the device the earbuds were first connected to before taking them out of the case. Then it would not automatically pair and you should be able to connect it to a second device. | Elliot | 2023-02-18 |
| is there a specific type of charge pad you need for wireless charging? | 2023-02-27 | I cannot say for certain but I can say I bought a venere wireless charger off amazon that works just fine with the buds and my phone. | Mikee | 2023-02-27 |
| is there a specific type of charge pad you need for wireless charging? | 2023-02-27 | It comes with a standard USB cable. I have a USB hub that I plug in the earbuds for charging and works just fine. Nothing specific But wait!! I just laid it on my iPhone wireless charger and it seems to be charging. | Joseph Martinez | 2023-02-27 |
| For some reason, only one of the earbuds turns on now. The other still shows a charging light, but i cannot get it to turn on/connect. How to fix? | 2023-06-08 | : Put both buds back in the case then turn off bluetooth on your phone and turn it back on and try to re connect. | Ana | 2023-06-08 |
| When you put your phone in your pants pocket does it disconnect/sound cut out from the Bluetooth on these? | 2023-04-07 | Sometimes, yes. I go to the gym a lot, I'll even take my phone out of the pocket and place it on the floor but the sound cuts out every so often due to movement | Froggydisaster | 2023-04-07 |
| When you put your phone in your pants pocket does it disconnect/sound cut out from the Bluetooth on these? | 2023-04-07 | No, they work Just fine. | Douglas Lewis | 2023-04-07 |
| When you put your phone in your pants pocket does it disconnect/sound cut out from the Bluetooth on these? | 2023-04-07 | Still connected Bluetooth but can’t hear voices | Amazon Customer | 2023-04-07 |
| Which is smaller T6 ir mini T1? | 2022-11-01 | The best product and amazing price ever | Dayana Haselden | 2023-01-11 |
| what is the battery size? To be clear, not hours of use, what are the actual capacity of the batteries on both the earbuds and the case? | 2023-03-04 | Why would you even need to know this. the batteries are not replaceable | Rob | 2023-03-11 |
| Is it possible to purchase a replacement charger? | 2023-06-01 | I can not answer that question. sorry | Andrew J. Smith | 2023-06-03 |
| Is it possible to purchase a replacement charger? | 2023-06-01 | Any android micro usb cable will work just fine. | Ana | 2023-06-08 |
| Is getting a used one work as well as the new ones? And is it compatible with iPhone 14 pro max? | 2023-03-28 | should work with any blue tooth compatible device. used are as is. | Amazon Customer | 2023-03-30 |
| Are these actually "touch" or "button" when you press to turn on/off/pair these etc...? | 2023-03-15 | Yes | airborne 1975 | 2023-03-15 |
| Are these actually "touch" or "button" when you press to turn on/off/pair these etc...? | 2023-03-15 | Yes they are! | Del-Vaunte | 2023-03-15 |
| Are these actually "touch" or "button" when you press to turn on/off/pair these etc...? | 2023-03-15 | They are touch. They are really good especially for the price. | R Henson | 2023-03-15 |
| Are these actually "touch" or "button" when you press to turn on/off/pair these etc...? | 2023-03-15 | They are touch. No push buttons on the ear buds. | Jenn H | 2023-03-15 |
| Are these actually "touch" or "button" when you press to turn on/off/pair these etc...? | 2023-03-15 | They are touch to play pause skip a song hold to control volume up or down no buttons and pair really easy left is volume down right is volume up | jeff | 2023-03-15 |
| Are these actually "touch" or "button" when you press to turn on/off/pair these etc...? | 2023-03-15 | They are supposed to be yes but I've received 2 pairs and the first one the smart touch controls didn't work | Darien Wood | 2023-03-15 |
| Can you plug this in to the plane outlet to watch their movies? | 2023-02-19 | These are Bluetooth earbuds. There is no Bluetooth on a plane. | JAH | 2023-02-19 |
| Is 220 v compatible to charge the earbuds? | 2023-04-28 | Yes it is, | Emmanuel | 2023-04-29 |
| Is 220 v compatible to charge the earbuds? | 2023-04-28 | They are charged by a micro-USB cord (included) which plugs into whatever charger you are using. If you have a USB charger that you can plug into a 220v outlet, then yes - it is compatible. | Gerald | 2023-04-29 |
| Is it normal of mine didn't came with Extra Ear Tips? | 2023-04-20 | Mine came with several different size of tips. | Customer like you | 2023-04-21 |
| How do i stop the t6 from calling people from my contact list? can i turn off whatever control is doing this? | 2023-03-30 | I haven't had that issue before but my son told me he had some kind of problem with the same thing and you need to turn off the auto dialer it is in settings. So the earbuds do the dialing but your setting in phone need be changed . Hope it helps. | Sherri saavedra gordon | 2023-03-30 |
| How do i stop the t6 from calling people from my contact list? can i turn off whatever control is doing this? | 2023-03-30 | Unpair your earbuds from bluetooth | Nicknyc | 2023-03-30 |
| Why is the case charger so short? Only 11 inches? | 2023-06-03 | I'm not sure why it's the size it is. Actually it's not that big it's maybe 3"×3" if that. That's closed. The top just flips back then. | deb | 2023-06-03 |
| Why is the case charger so short? Only 11 inches? | 2023-06-03 | The case/charger is about 2in x 2in x .75in that’s all you need to store and charge, Fits nicely in your pocket. | Amazon Customer | 2023-06-03 |
| Why is the case charger so short? Only 11 inches? | 2023-06-03 | Just use a different cord | Nick | 2023-06-03 |
| Why is the case charger so short? Only 11 inches? | 2023-06-03 | Its compact | Vince Gutierrez Inc. | 2023-06-03 |
| Why is the case charger so short? Only 11 inches? | 2023-06-03 | First of all, not sure when you say it's 11 inches. In fact it's only about 2 inches sq. Nice size for the two of then to sit in and charge up. | Andrew J. Smith | 2023-06-03 |
| Is this good headphones? | 2023-05-05 | Yes I have three other girls in the office who use them and love them | Amazon Customer | 2023-05-05 |
| Is this good headphones? | 2023-05-05 | I haven’t had a problem with them. | Sharon | 2023-05-05 |
| Is this good headphones? | 2023-05-05 | These headphones worked for me for two months. After that, one earphone stopped sounding! Definitely do not recommend buying them! | ALEKSANDR | 2023-05-06 |
| For the smart people, if you replace the junk silicone tips with foam tips, will the buds fit into the charging case? | 2023-05-10 | No | Nicole Anastasia Bersenev | 2023-05-23 |
| If you lose one the buds, does it have a way to beep to find the missing one? Do the ear buds play at the same time? | 2023-06-08 | The left bud on mine has never accepted a charge. Rendering it useless.... This was a disappointment in purchasing these ear pieces. | unknown | 2023-06-08 |
| If you lose one the buds, does it have a way to beep to find the missing one? Do the ear buds play at the same time? | 2023-06-08 | The left bud on mine has never accepted a charge. Rendering it useless.... This was a disappointment in purchasing these ear pieces. | Jimmy H | 2023-06-08 |
| Is there a password or a way to bypass it? When trying to pair them to my phone, the phone is asking for a password and there isn't one in the manual. | 2023-01-03 | I didn't have this happen. Do you use a password for your phone? | MikiA | 2023-01-03 |
| Is there a password or a way to bypass it? When trying to pair them to my phone, the phone is asking for a password and there isn't one in the manual. | 2023-01-03 | Do you normally use a password for access to your phone? That would be the only reason I could think of. | Barbara M. | 2023-01-03 |
| Is there a password or a way to bypass it? When trying to pair them to my phone, the phone is asking for a password and there isn't one in the manual. | 2023-01-03 | There was no password just turn on your Bluetooth on and it will pair | Rita Russell | 2023-01-04 |
| Is there a password or a way to bypass it? When trying to pair them to my phone, the phone is asking for a password and there isn't one in the manual. | 2023-01-03 | There is no password.. they should appear in your Bluetooth setting to be paired. | Reg | 2023-01-05 |
| What type charging cable is used? | 2023-06-20 | It comes with its own cable and plugs into a standard UBS port. | Amazon Customer | 2023-06-20 |
| What type charging cable is used? | 2023-06-20 | It comes with the earbuds. It is a micro usb cable. | CHRIS V CLEMENT | 2023-06-20 |
| What type charging cable is used? | 2023-06-20 | Micro USB connection | James NeSmith Jr | 2023-06-21 |
| when the charger is plugged in do all the blue lights stay on or should they go out when the earbuds are charged? | 2023-01-15 | When the earbuds , case Is charged they should stop blinking . | Alma Lopez | 2023-01-15 |
| when the charger is plugged in do all the blue lights stay on or should they go out when the earbuds are charged? | 2023-01-15 | My go out love the sound. | Tommy Stephens | 2023-01-15 |
| Won't pair again after forgetting connected device history. Bluetooth recognizes it as pairing option but does nothing when clicked. Any suggestions? | 2023-04-02 | Yes I would | Mrs. G | 2023-04-07 |
| Can I paired with my tv | 2023-05-22 | If TV has Bluetooth it should be find. I didn’t use it for tv. | James | 2023-05-22 |
| Can I paired with my tv | 2023-05-22 | No it’s not possible to pair unless maybe a smart tv . | Amazon Customer | 2023-05-22 |
| Do they fit in airpods silicone case? | 2023-03-12 | It comes with a case that is also the charger. | KatieW | 2023-03-12 |
| Do they fit in airpods silicone case? | 2023-03-12 | Yes very w | Amazon Customer | 2023-03-12 |
| Do they fit in airpods silicone case? | 2023-03-12 | They wont fit. They are different size than air pods and they have a magnetic charging element that is different from airpods so they wont charge either | Kevin | 2023-03-13 |
| Aren't they protruding/sticking out of your ears when you wear them? | 2023-05-26 | Yea pretty much. They stick out just a bit. But not too much. Hard to notice in some ways | Cheetahkill1 | 2023-05-26 |
| Aren't they protruding/sticking out of your ears when you wear them? | 2023-05-26 | They stick out a little but I don't think it's too much. They stay in my ear well. | Amazon Customer | 2023-05-26 |
| Aren't they protruding/sticking out of your ears when you wear them? | 2023-05-26 | Yes they do! | mom2superstars | 2023-05-26 |
| Aren't they protruding/sticking out of your ears when you wear them? | 2023-05-26 | Yes, a lot. They’re way to big for small or medium ears. | CBH | 2023-06-06 |
| Can the buds in the case be left in the charging pad all the time or will this ruin the batteries?? | 2023-04-26 | I leave them plugged in all day and use them at night. I haven't had a problem yet and have been doing that for over a month. | Gerald | 2023-04-29 |
| Can you charge this wirelessly with the iPhone Magsafe fast charger? | 2023-05-06 | I don't know as I'm a Samsung S21 user | Keith Murray | 2023-05-06 |
| What are the dimensions of the case? Trying to find headphones with a case that will fit a cover | 2023-03-08 | Using digital calipers, with a silicone case on them, they measure a little over 1 inch thick, 2.2 inches wide, and 2.3 inches long. Again this is with a thin rubber case on and is approximate. But should be close enough to tell if your case will fit. | Ryan M Farley | 2023-03-08 |
| What are the dimensions of the case? Trying to find headphones with a case that will fit a cover | 2023-03-08 | Roughly 2 by 2 1/4 | Rick Crane | 2023-03-08 |
| Are you able to turn off noise cancellation? about a year ago i got the tozo nc2 and it's hard to hurt my ears with the transparency and noise cancel. | 2023-05-01 | The Tozo T6 does not have noise cancellation capabilities | Frank A. | 2023-05-01 |
| Why does humming to myself with damp toilet paper in my ears provide better noise cancellation than these do listening to music at full volume? | 2023-03-04 | Stick the toilet way up in your ear! | Rick Crane | 2023-03-08 |
| If you have an apple airpod silicone case for these headphones, what version case did you buy? Airpod version 1,2 or 3? | 2022-10-10 | I didn't buy one for it. | Kay Campbell | 2022-11-09 |
| My charging case doesnt charge last the first indicator, anyone experienced this and has tips? | 2023-01-20 | No I haven’t experienced it. You may have to return it and request a new one | Missy | 2023-02-08 |
| These blow my eardrums every time i get an alert on my iphone. how do i fix this? never had this problem with my last earbuds i've used for 2 yrs. | 2023-04-07 | I don’t have this problem with my iPhone. My best guess is to go to your sound and haptics setting and turn down the volume. When you turn off the earbuds the volume will go back to normal. | Tiana King | 2023-04-08 |
| These blow my eardrums every time i get an alert on my iphone. how do i fix this? never had this problem with my last earbuds i've used for 2 yrs. | 2023-04-07 | You’re notification setting within the earbud settings is turned up. You can move that up and down. | Debbielea86 | 2023-04-08 |
| These blow my eardrums every time i get an alert on my iphone. how do i fix this? never had this problem with my last earbuds i've used for 2 yrs. | 2023-04-07 | My ear buds keep fallen out almost lost them | Paul Hickman | 2023-04-08 |
| How many mics does it have ? | 2023-05-01 | These headphones worked for me for two months. After that, one earphone stopped sounding! Definitely do not recommend buying them! | ALEKSANDR | 2023-05-06 |
| I understand these are good for listening to music and such on phone, but can you hear lives on social media like Facebook? | 2023-03-19 | Yes. They work perfect for any sound that would come out of your phone. | mr. snippy | 2023-03-20 |
| I understand these are good for listening to music and such on phone, but can you hear lives on social media like Facebook? | 2023-03-19 | I don’t use Facebook, so cant answer that | Dolores Day | 2023-03-20 |
| One of my two earbuds isn't connecting to anything. What should I do? I’ve tried disconnecting, forgetting device and turning them off and back on | 2023-02-08 | I have had that happen with two pairs now. Reset it (look online) but I ended up just giving up and waiting for a sale to buy a new pair for $20! | Teresa Holbrook | 2023-02-09 |
| Why didn’t mine come with the extra earbud covers? My old pair did. | 2022-12-31 | That's a question for the manufacturer. | L F C | 2022-12-31 |
| Why didn’t mine come with the extra earbud covers? My old pair did. | 2022-12-31 | It should have. Mine came with a small bag of several in the box. | SuperW | 2022-12-31 |
| Why didn’t mine come with the extra earbud covers? My old pair did. | 2022-12-31 | I’m not sure what you mean by “earbud covers”? If you’re looking for the package with the different size silicone type fittings so that you can replace the one you got to fit your ear size then I suggest you contact the supplier bc I did receive this with mine and it was erroneously omitted from yours. | Fishibar | 2022-12-31 |
| how durable are the earbuds and the case last on i bought i dropped the left ear bud and now it does not work | 2023-05-07 | I’ve dropped both buds more than once and they have been fine I’d say they are pretty tough. | M and M | 2023-05-07 |
| how durable are the earbuds and the case last on i bought i dropped the left ear bud and now it does not work | 2023-05-07 | I've dropped one of my ear buds once in the back of a truck I was loading for ups and it was fine. (A good 5ft drop on metal) | SakiTheKeeper | 2023-05-07 |
| how durable are the earbuds and the case last on i bought i dropped the left ear bud and now it does not work | 2023-05-07 | I bought these just a few months ago. I’ve had no problem with durability. | christian harvey | 2023-05-07 |
| how durable are the earbuds and the case last on i bought i dropped the left ear bud and now it does not work | 2023-05-07 | I don’t know. I haven’t dropped mine but the left ear pod suddenly stopped working and I barely had them for two months. Would not recommend | Candice Holmes | 2023-05-07 |
| how durable are the earbuds and the case last on i bought i dropped the left ear bud and now it does not work | 2023-05-07 | They are pretty durable I have dropped my case in my house on hard floor several times accidentally and the earbud has popped out the case and they still worked I have also fell out my ear a couple times in the shower while washing my hair and they got wet and still work like a charm. | T Smith | 2023-05-07 |
| The 4 little lights do not light up when I plug it in. Does that mean it’s not charging? | 2023-02-21 | Most likely | victor valenzuela | 2023-02-21 |
| The 4 little lights do not light up when I plug it in. Does that mean it’s not charging? | 2023-02-21 | Yes, try a different power supply that is known good. Also it could be the cable. | don franks | 2023-02-22 |
| The 4 little lights do not light up when I plug it in. Does that mean it’s not charging? | 2023-02-21 | Make sure buds are inserted properly. Lights will appear when charging is complete. | Dr. Brenda Rowdy | 2023-02-22 |
| Are they compatible with S23 ultra ?? | 2023-03-11 | I don't see why they wouldn't be. It is all the same with Bluetooth. | Rob | 2023-03-11 |
| Are they compatible with S23 ultra ?? | 2023-03-11 | I don’t know about s23 ultra but they do work with my iPhone 14 | B B | 2023-03-14 |
| Will the bluetooth headphone pair with my lg 55 smart class uq75series, model #55uq7570puj? | 2023-04-13 | As long as you device has Bluetooth it should work | Amazon Customer | 2023-04-13 |
| Do they work with Samsung galaxy a20 | 2023-01-19 | Cannot say for with a 100% certainty regarding the a20 but they work fine on my Moto G Power with Android 11. Also fine on the iPad and with Windows as a BT headset. I would be extremely surprised if they did not work with most any current Android device. | shughes | 2023-01-19 |
| Do they work with Samsung galaxy a20 | 2023-01-19 | They pair via Bluetooth. I have an Android phone as well, but not a Samsung. Turn on Bluetooth and it should pair without a problem. Hope that helps you. | AprilAndAniesha | 2023-01-19 |
| Do they work with Samsung galaxy a20 | 2023-01-19 | You shouldn't have a problem connecting them to any Android device. | sgenn99 | 2023-01-19 |
| Do they work with Samsung galaxy a20 | 2023-01-19 | They Should... They have worked with my televisions, computers, and Samsung Galaxy phones, though I do not have that model... But it should work just fine. | S.T. | 2023-01-20 |
| Do they work with Samsung galaxy a20 | 2023-01-19 | They should. You just open up your Bluetooth in your settings and sync it up with the Tozo link. It’s a very simple process. | Diane Waters | 2023-01-25 |
| Does the tozo case fit in apple airbuds covers? | 2023-03-10 | Yeah I have a iPhone 12 Pro Max. And it fits great also the sound is super good I was pleasantly surprised | Erin | 2023-03-11 |
| when i use these with my mp3 player they turn off and then back on every 5 minutes.... anyone else experience this? | 2023-01-24 | I own four pairs of these. The only time I have connection issues is when I get too far away from my phone (source of what I’m listening to). | Diane Waters | 2023-01-25 |
| Will they work with I phone watch 8 | 2023-03-14 | I’m not sure about your watch but as soon as I put them on they connected to my iPhone. | Kw | 2023-03-14 |
| Does these work with Fenix 7 with no issues regarding volume control from the watch? | 2023-03-05 | Probably | Rob | 2023-03-11 |
| Does it charge with usb c? | 2023-04-20 | Micro usb | Rafael Garcia | 2023-04-20 |
| Does it charge with usb c? | 2023-04-20 | No it uses the old android charger but it is included | TAZ | 2023-04-20 |
| Does it charge with usb c? | 2023-04-20 | No, it charges with a usb mini. There are cables in the box. | Geoff | 2023-04-21 |
| Does it charge with usb c? | 2023-04-20 | No. These use micro USB, thorough an included cable. | dahveed | 2023-04-21 |
| good cheap headphones? | 2023-02-25 | The charging case is magnetic, hard to remove. I couldn't get left to right to pair. Awkward instructions to solve this problem. It was easier to return the item. | erndog | 2023-02-25 |
| good cheap headphones? | 2023-02-25 | They sound great | Craig v | 2023-02-25 |
| good cheap headphones? | 2023-02-25 | Yes, the best so far. | Garchele Ganthier-Gilbert… | 2023-02-25 |
| good cheap headphones? | 2023-02-25 | I haven't had any problems, they sound good and they paired with my samsung phone really easy | 442 H/O | 2023-02-25 |
| good cheap headphones? | 2023-02-25 | Good .. yes. Cheap .. I say low price. The quality is good. Honestly , they are pretty close to my older model AirPods. Battery life is much better. | Robert Calhoun | 2023-02-25 |
| Are these compatible with Samsung galaxy cell phones? | 2022-12-16 | Yes it is | Kelly Hengel | 2022-12-16 |
| Are these compatible with Samsung galaxy cell phones? | 2022-12-16 | I assume they are as long as you have bluetooth | Mr.Mix | 2022-12-16 |
| Are these compatible with Samsung galaxy cell phones? | 2022-12-16 | Bluetooth is compatible with Bluetooth. | Jason | 2022-12-16 |
| Are these compatible with Samsung galaxy cell phones? | 2022-12-16 | Yes…why wouldn’t they be compatible??? All that’s necessary are “blue-tooth” enabled cell phones that will connect to the blue-tooth enabled ear buds. | RP | 2022-12-16 |
| Are these compatible with Samsung galaxy cell phones? | 2022-12-16 | Yes it is. | C G | 2022-12-17 |
| Are these compatible with Samsung galaxy cell phones? | 2022-12-16 | Yes they are. I have an S22. Works just fine. Great sound quality. | Julius | 2022-12-18 |
| Are these compatible with Samsung galaxy cell phones? | 2022-12-16 | Yes. They are compatible with my samsung s22 +. | G C | 2022-12-25 |
| How is the mic on this? It'd be my primary use of them | 2023-04-11 | I call on them all the time, it's easy to hear someone even with background noises | Savannah H. | 2023-04-11 |
| How is the mic on this? It'd be my primary use of them | 2023-04-11 | For the other person it's like talking to them on speaker phone, you can hear them clearly but you can also hear the background as well. | Katie | 2023-04-11 |
| How is the mic on this? It'd be my primary use of them | 2023-04-11 | Every call I've had I can hear great and they hear me well! | Stefanie Gaston | 2023-04-12 |
| Does the case fit in the silicone size apple headphone cases? | 2023-04-19 | No,it doesn’t… I personally try it , “lol” | Claudio Gonzalez | 2023-04-20 |
| I have tried resetting, however one will not turn on the red light goes on when in the case but other than that nothing, is there some other waytofix? | 2023-01-25 | They are junk. Throw them away and buy JLAB from Walmart | mark luckinbill | 2023-01-26 |
| One of my earbuds is quieter than the other. (I've had them a couple of years) Is there a way to fix? Or is it just time to reorder? | 2023-02-21 | yes, I had old pair of earwigs. They did the same thing one fell apart and one was OK so I decided to buy a new pair and I am so glad I did. I love them. My sounds fabulous. | Stacie nicely | 2023-02-22 |
| Is there any way to disable the touch controls, it keeps getting activated by my hair? | 2023-04-23 | I haven't found one. I just use them for my TV, they arent good for a phone. | Michael D | 2023-04-23 |
| Is there any way to disable the touch controls, it keeps getting activated by my hair? | 2023-04-23 | Not that I'm aware of | Al | 2023-04-24 |
| Que tal es con los celulares pixel 2xl/4? | 2023-02-27 | Por los momentos muy buenos gracias | Carlos Pereira | 2023-02-27 |
| My iphone picks up the tozo bluetooth when im on the phone and the buds are in the charging case in my pocket. how do i stop this? | 2023-05-11 | You can tap i so many time or hold it and it will turn the buds off, look at the instructions. I love mine, they sound awesome. I use mine to talk on the phone as well as listen to music. | Katrina Payne | 2023-05-11 |
| My iphone picks up the tozo bluetooth when im on the phone and the buds are in the charging case in my pocket. how do i stop this? | 2023-05-11 | That is really weird! I have never had that happen. I also have never been an iphone person but you could always just turn off your Bluetooth while ur not using them that's what I do! Or a dually you could always email tozo they have great customer service I've had to email them a few times I hope I was able to help a little bit! 😊 | nisha boone | 2023-05-13 |
| how to get the water to stop setting off the pause and play? like whenever water hits the earbuds it will pause / activate what ever ear got wet | 2023-04-10 | Honestly there's probably not a way to stop that from happening. | KEBJr | 2023-04-10 |
| My right ear bud has recently stopped turning on/off automatically when removing from the case. The left is still doing this auto. Any ideas? | 2023-05-22 | Mine would do this sometimes. I would put them both back in the case and turn off the Bluetooth for about 10 seconds, then I would reconnect them. That would work a good amount of the time. | Bama_Girl | 2023-05-23 |
| My right ear bud has recently stopped turning on/off automatically when removing from the case. The left is still doing this auto. Any ideas? | 2023-05-22 | Mine did that too I returned | Nicole Anastasia Bersenev | 2023-05-23 |
| can these pair with phone, tv and laptop? | 2023-05-21 | Phone yes others not sure but they are not noise canceling | MSM | 2023-05-22 |
| Are these a t6 or a t6 s? do these work with it toso eq app? | 2023-02-05 | T6 and idk if they will work with the toso app cause I don't have the toso app sorry | Terry Swartz | 2023-02-06 |
| Volume control and power are press and hold. How does one action do both? My buds are doing what they want to do re: volume and power. | 2023-01-11 | Yes | orbin soltren | 2023-01-12 |
| Volume control and power are press and hold. How does one action do both? My buds are doing what they want to do re: volume and power. | 2023-01-11 | Sad to say i never figured that part our i just used my phone to control the volume | Alicia | 2023-01-12 |
| Is it compatible with iPhone 14 pro max? | 2023-03-28 | I think so. I personally use it for Android phone. Also I contacted several time in my sisters Iphone 13 it worked. I think it should work for Iphone 14 pro max. If it doesn't work you can always return it within 30 days. So you can try it with no worries. | Mahbub alom | 2023-03-29 |
| Ate these compatible with a Google Puxel 4a 5G phone?? | 2023-03-17 | I’m pretty sure it is compatible. | civic05 | 2023-03-17 |
| lower in volume, mostly all bass, not even clear, always falls off your ears, too heavy. unless you like the feeling of being in the clubs ? | 2023-03-30 | what is the question? have not had any of the issues mentioned. try a different size insert. check your device settings as well. | Amazon Customer | 2023-03-30 |
| lower in volume, mostly all bass, not even clear, always falls off your ears, too heavy. unless you like the feeling of being in the clubs ? | 2023-03-30 | I've used mine for about a year and I've not had those problems. If they fall out of your ears, you need to change the earpiece to a smaller one. Oh, and I don't go to 'the clubs'. :) | damicocarver | 2023-03-30 |
| Does these earbuds work with Samsung S22 | 2023-02-03 | Yes | Terry Swartz | 2023-02-06 |
| How do i make calls just using earbuds? | 2023-05-28 | I'm not sure how to make a call...you can answer incoming calls by tapping the right bud's box thing. these aren't as bad as i origingally thought. I had to download the app, which has a decent equalizer. you can hold the left earbud panel to turn the volume down and the right to turn them up. making calls would be some mixture of your phone's voice command and making sure they are set for music and calls both | Verbo | 2023-05-28 |
| How do i make calls just using earbuds? | 2023-05-28 | You can't make calls only answer them. | Daniela Portillo | 2023-05-29 |
| Why have they had such a drastic price spike? They use to be in the 20’s but now they are in the 50’s to afford. Why so? | 2023-03-26 | I paid 27$ | Nicknyc | 2023-03-30 |
| Why do some of the ear tips have red in them?? | 2023-05-13 | no clue. probably decorative or symbolic of different model | Verbo | 2023-05-28 |
| Do these interface with iPhone’s “Live Listen” feature, like hearing aids do? | 2023-05-14 | No | Nicole Anastasia Bersenev | 2023-05-23 |
| Are there any kind of straps available to keep from losing these? | 2023-03-25 | No , | John Edwards | 2023-03-26 |
| How to put single earbud into pairing mode? I don't want to take both earbuds out every time I need to switch devices | 2023-03-11 | I just use one at a time and it pairs fine with the device I’m listening to | Amazon Customer | 2023-03-11 |
| Background noise on mic? i have a problem with my current earbuds picking up all background noise when i'm on a call. how do these sound to callers?? | 2023-03-24 | I’ve had No problem with background noise. Good luck 👍 | Alaine | 2023-03-25 |
| How do you charge these in the wall? I do not have a charging pad. It did not come with any cord to charge. | 2023-02-08 | At the bottom you open the little cover and charge it with the cord it came with. | Missy | 2023-02-08 |
| How do you charge these in the wall? I do not have a charging pad. It did not come with any cord to charge. | 2023-02-08 | They come with a cord to charge. It should be included in the little box with the extra ear pieces. | jalmaraz82 | 2023-02-08 |
| How do you charge these in the wall? I do not have a charging pad. It did not come with any cord to charge. | 2023-02-08 | You can use the charger for an older android cell phone the USB charger | Amazon Customer | 2023-02-08 |
| How do you charge these in the wall? I do not have a charging pad. It did not come with any cord to charge. | 2023-02-08 | Mine came with a short USB to USB c cable. Did you lift up all the packaging? | David L. | 2023-02-08 |
| How do you charge these in the wall? I do not have a charging pad. It did not come with any cord to charge. | 2023-02-08 | There is. Cord that comes with it. It’s almost hidden but is I think I remember with the various ear pieces. I think it was in a little thin box. Maybe? Anyway you will need a block to plug one in into it and the other in the earbuds charger carrier box. I love mine. I wear them one at a time and the other is charging while I wear the one then I switch when the one tells me time to charge. Good luck. | Teresa Holbrook | 2023-02-09 |
| How do you charge these in the wall? I do not have a charging pad. It did not come with any cord to charge. | 2023-02-08 | It requires a USB Type C charger. You can purchase one on Amazon. It will fit any wall charger. | james yount | 2023-02-09 |
| Can separate tozo t6 earbuds pair together like how you can pair separate AirPods together if they’re lost | 2023-06-10 | I'm not sure. The Tozo 6 however can be paired one by one. | adetokunbo adeyemi | 2023-06-10 |
| Can separate tozo t6 earbuds pair together like how you can pair separate AirPods together if they’re lost | 2023-06-10 | If you are asking if you can use one by itself. The answer is yes. Don't know about pairing. | CC Bien | 2023-06-10 |
| Can separate tozo t6 earbuds pair together like how you can pair separate AirPods together if they’re lost | 2023-06-10 | You can use just one and sometimes that's what it does only one will hook up | Chris Samples | 2023-06-11 |
| Has anyone been able to connect this earbuds to their TV? I have a samsung and am looking for earbuds that will connect to a tv. | 2023-03-03 | Yes, I have a Samsung and they work perfectly | Amazon Customer | 2023-03-03 |
| Has anyone been able to connect this earbuds to their TV? I have a samsung and am looking for earbuds that will connect to a tv. | 2023-03-03 | I haven't tried this before. Not sure if you can. | Brandi | 2023-03-07 |
| Very annoying touch controls be turned off?Can hardly adjust the fit without some unwanted action. Anyone tried tape over the touch area? | 2023-03-28 | Same problem here, I might return them. Why don't companies listen to feedback from users? | Rex | 2023-03-28 |
| What are the dimensions of the earbuds? | 2022-11-01 | Comes with 5 different sizes in box so u can choose which feels best in ear | luis montalvo | 2022-11-01 |