| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| I need replacement ear snuggies. What kind can I get? | 2022-06-03 | Any brand will do. You probably want clear sony brand to be sure: Search sony silicon eartips for WI-C310 | Richard Jansen | 2022-06-03 |
| I need replacement ear snuggies. What kind can I get? | 2022-06-03 | They are sold on Amazon. Search for silicone replacement Ear Buds Tips. I hope this is helpful to you. | The Highland Trader | 2022-06-03 |
| I need replacement ear snuggies. What kind can I get? | 2022-06-03 | Amazon sells packs of silicone earpieces. Just type the wi-c310 silicone replacements and there are different options to choose. | Jorgesterra | 2022-06-04 |
| Is there a way to turn off the voice guidance? It's very annoying. | 2022-10-25 | Joseph I am sorry I’ve never tried, but I don’t think so. | Maria | 2022-10-26 |
| How do you know when the battery is fully charged? | 2023-05-03 | Takes about three hours and the red light goes out. You get a pretty good life on just 15 minutes, but it takes almost 30 minutes to see that little light go out. | Eugene Ivey | 2023-05-03 |
| How do you know when the battery is fully charged? | 2023-05-03 | They charge quickly. I don’t think there is a light. But when you turn them on they will tell you the battery level. They stay charged for a long time too. | BFish | 2023-05-03 |
| How do you know when the battery is fully charged? | 2023-05-03 | Yes. There is a light on the side that changes when fully charged. | Mike | 2023-05-04 |
| How do you know when the battery is fully charged? | 2023-05-03 | You get a very pleasant female voice telling you that the the battery is fully charged or 50% charged when you plug it in to a battery charger. | Abe | 2023-05-04 |
| How do you know when the battery is fully charged? | 2023-05-03 | When you turn it on, a voice in the earbuds will say “power on, 100% battery, Bluetooth connected” and it will say the battery percentage every time. | Sierra | 2023-05-04 |
| Will these work if you wear head phones over them to help cancel loud noise? | 2022-04-22 | I don't see anwhy not | Royce Bardin | 2022-07-26 |
| What is the Maximum db level for these headphones? | 2023-06-02 | Idk what that means...sorry...they sound great though. | Holliday | 2023-06-16 |
| Which country are these headphones made in? | 2023-04-20 | Vietnam | Sierra | 2023-05-04 |
| Is there a waterproof rating? | 2022-07-22 | I don't know specifically, but I do wear mine while taking a bath and never had any issues. I don't submerge them, but they do get splashed. | Amy Romans | 2022-07-23 |
| Is there a waterproof rating? | 2022-07-22 | I have no idea about that but for sure battery timings is excellent and audio and mic quality is out standing. Infact perfect engineering | Aasif Mehmood | 2022-07-24 |
| Is there a waterproof rating? | 2022-07-22 | It is not | Leo Ma | 2022-07-25 |
| Is there a waterproof rating? | 2022-07-22 | Not that I saw. | Royce Bardin | 2022-07-26 |
| Good quality/product 👍 👌? | 2023-06-16 | Well it's working, but not the quality I expected from a brand name. | Pretorius… | 2023-06-16 |
| Good quality/product 👍 👌? | 2023-06-16 | Yes, they have been great and have held up well! | Farmhouse Evolved | 2023-06-16 |
| Good quality/product 👍 👌? | 2023-06-16 | I really like this product. I have purchased these cordless headsets in the past. The quality is great, as long as your not heavy handed. They do need to be handled gently. Don't pull on them too hard or let them get caught on things when you have them secured. | Ateamia M. J. | 2023-06-16 |
| Good quality/product 👍 👌? | 2023-06-16 | Absolutely. | Holliday | 2023-06-16 |
| Good quality/product 👍 👌? | 2023-06-16 | I thought these would be good quality earbuds since they are Sony, but I was mistaken. They didn’t have as much playtime as stated and they didn’t fit well. The only thing I like was how I could wear them around my neck and they wouldn’t fall off because they were magnetized. | Kathleen | 2023-06-17 |
| Good quality/product 👍 👌? | 2023-06-16 | Yes the Sony WI-C310 is a good quality product mady by Sony! | VEXKO | 2023-06-18 |
| Good quality/product 👍 👌? | 2023-06-16 | Good sound... but they fell of my neck way too easily. | Mike | 2023-06-21 |
| Usually i hold power button and unit shuts off. sometimes after a call, it doesn't turn off but makes a light chime noise repeatedly. why? annoying! | 2023-01-04 | This is not an answer. It is merely my experience. You might try finding the user manual (such as it is these days, perhaps entirely graphic) and searching through it. The device is most likely behaving as designed, and unfortunately for you, you don't know it's language very well. Perhaps a few strategic button pushes at the right moments will cure your situation entirely. | geoff merrill | 2023-01-04 |
| Do these earbuds support multi point? (Can they seemlessly switch between 2 devices like a laptop and phone) | 2023-05-25 | Yes. | Rosanna | 2023-05-25 |
| Do these earbuds support multi point? (Can they seemlessly switch between 2 devices like a laptop and phone) | 2023-05-25 | Without doubt! Sony is a pioneer in this industry, but have evolved with the times. KIS…Keep It Simple! 🇺🇸🦅 | Gman | 2023-05-25 |
| Do these earbuds support multi point? (Can they seemlessly switch between 2 devices like a laptop and phone) | 2023-05-25 | My experience is that you have to disconnect from one device and connect to the other. | Eugene Ivey | 2023-05-25 |
| Do these earbuds support multi point? (Can they seemlessly switch between 2 devices like a laptop and phone) | 2023-05-25 | Don't bother, it breaks within weeks. | Faizal | 2023-05-25 |
| Do these earbuds support multi point? (Can they seemlessly switch between 2 devices like a laptop and phone) | 2023-05-25 | They work with,phone,ipod,kindle,computer.... I liked them because with ipod you can pause, skip or go back on songs( I bought another set of them I liked them so much!) | richard linehan | 2023-05-25 |
| Can you use the same ear bud in both ears or is each side a dedicated left and right ear? | 2022-07-26 | Each ear bud is labeled left or right. | Albert Nakano | 2022-07-26 |
| Can you use the same ear bud in both ears or is each side a dedicated left and right ear? | 2022-07-26 | You can use them in either ear. It only matters if you’re dealing with stereo settings and you want certain sounds to be coming from the left or the right. The physical structure of these earbuds allow them to go in either ear without much difference between them as far as they feel. | Brad Sylvester | 2022-07-29 |
| Will this charge using a wireless charging pad? | 2022-09-29 | These earbud cannot be charged wirelessly | Leo Ma | 2022-09-29 |
| Will these work with a PS5? | 2022-06-30 | No. The PS5 does not support Bluetooth audio. 3rd parties do sell PS5 usb Bluetooth adaptors, if you have one of those, then these or any other Bluetooth headphones would work. | BP | 2022-06-30 |
| Will these work with a PS5? | 2022-06-30 | I doubt it. They're not for gaming. They will connect as earbuds I'm sure but I don't think that the mic will work. | janine g | 2022-06-30 |
| Will these work with a PS5? | 2022-06-30 | Not without additional hardware. You need a Bluetooth transmitter but there’s a little bit of a lag so for watching movies it’s not too bad but may bother you with multiplayer games | Prozizzle | 2022-06-30 |
| Will these work with a PS5? | 2022-06-30 | Probably if it has blue tooth | D. G. | 2022-06-30 |
| Do you need to turn it on every time you use it or does it comes on automatically, e.g., when a call comes in? | 2022-04-11 | I don't know, I don't use it with my phone. My hearing aid appliances stream my phone calls and I answer them with a push of a button on my phone or streamer. | Amazon Customer | 2022-04-11 |
| Do you need to turn it on every time you use it or does it comes on automatically, e.g., when a call comes in? | 2022-04-11 | You have to turn it on to use it. | Maria Cone | 2022-04-12 |
| Do you need to turn it on every time you use it or does it comes on automatically, e.g., when a call comes in? | 2022-04-11 | The item is excellent, it works good | Wilson K Kirwa | 2022-04-13 |
| Do these headphones have the H1 or W1 chip? | 2022-10-11 | Sorry, I am not sure, but I don’t think so. | Maria | 2022-10-26 |