| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does this camera have a memory card slot? | 2023-04-19 | No | Federale | 2023-04-19 |
| Does this camera have a memory card slot? | 2023-04-19 | No | Lucas | 2023-04-20 |
| Does this camera have a memory card slot? | 2023-04-19 | No, it doesn't have SD card slot | Anpviz Direct | 2023-04-21 |
| Can i use this camera without an nvr? | 2023-02-23 | yes you can i am currently using 11 of these with an NVR successfully | David Henry | 2023-02-23 |
| Can i use this camera without an nvr? | 2023-02-23 | Video could not be loaded | Anpviz Direct | 2023-02-23 |
| Can i use this camera without an nvr? | 2023-02-23 | yes, you can, but you’ll need to hook it up to a live camera service (or watch in the browser) or use with a smart home service. i used it with Homebridge and got alerts if there was motion detected, for example. | Lucas | 2023-02-23 |
| Can i use this camera without an nvr? | 2023-02-23 | Video could not be loaded | Anpviz Direct | 2023-02-24 |
| Is it compatible with dripstone nvr? | 2022-11-12 | If your dripstone nvr supports ONVIF and supports access to 5MP cameras, then this camera will undoubtedly work with your dripstone nvr because it supports ONVIF. | Johnson | 2022-11-14 |
| Is it compatible with dripstone nvr? | 2022-11-12 | It is Onvif and RTSP and can be set with a static IP for LAN access. Hope that helps. | Jeff Hirschfeld | 2022-11-22 |
| What app should i use this with in android? | 2023-04-21 | It depends on your NVR. | Travis Moore | 2023-04-21 |
| I messed up ip config and can no longer connect to the camera. how do i do a hard reset when it's not accessible over the network? | 2022-01-20 | There should be a little reset button inside the camera that should default the camera. | Federale | 2022-01-20 |
| I messed up ip config and can no longer connect to the camera. how do i do a hard reset when it's not accessible over the network? | 2022-01-20 | Hi sir, You can follow these steps. 1. The camera does not have a hard reset button, to reset through the search tool included with the camera to reset. 2. Connect the camera and PC under the same network. 3. Search for the camera IP through the search tool and click the reset button. | Anpviz Direct | 2022-01-21 |
| Can this camera be adjusted in 3-axis? | 2021-08-01 | Yes. You can easily adjust X - Y and Z with the adjustable Zoom. | Homar Velazquez | 2021-08-01 |
| Can this camera be adjusted in 3-axis? | 2021-08-01 | Yes it can. It is a bit tricky if you need to adjust after mounting, as the audio cable will stop you from spining to far. Not a big deal, just something to keep in mind if you want to make large adjustments. | Henry Litzelman | 2021-08-01 |
| Can this camera be used (with the ir lights) without the power adapter (poe only)? | 2023-01-12 | Bottom line = NO. Either POE (power over ethernet cable) or directly connecting to a 5 volt brick is required to power the camera. For POE you must have a router-switch to supply this power to the camera. | Amazon Customer | 2023-01-12 |
| Can this camera be used (with the ir lights) without the power adapter (poe only)? | 2023-01-12 | Yes this camera can be powered using poe. | Federale | 2023-01-12 |
| Can this camera be used (with the ir lights) without the power adapter (poe only)? | 2023-01-12 | Yes, you can connect this ip poe camera to a POE Switch, or a NVR to work together, without external power. | Anpviz Direct | 2023-01-13 |
| Can this camera be used (with the ir lights) without the power adapter (poe only)? | 2023-01-12 | Yes. You can even cut and discard the power adapter. The POE can supply all power needed for camera power and IR lights. Just remember to use a POE switch. | Homar Velazquez | 2023-01-13 |
| Is this grey model is compatible with titanium ed9616h5nv-16p-a| 16ch 16poe 4k face recognition nvr | 2021-06-23 | Hi sir, You can follow these steps. 1. The camera does not have a hard reset button, to reset through the search tool included with the camera to reset. 2. Connect the camera and PC under the same network. 3. Search for the camera IP through the search tool and click the reset button. | Anpviz Direct | 2022-01-21 |
| How to adjust the angle of this camera | 2023-02-22 | Video could not be loaded | Anpviz Direct | 2023-02-23 |
| Where can I get the IP search software for this model? | 2022-10-31 | go to the hikvision site download the sadp tool | Rudolph Gosyne | 2022-10-31 |
| Where can I get the IP search software for this model? | 2022-10-31 | Video could not be loaded | Anpviz Direct | 2022-11-14 |
| Hi there, are there any special settings to use for these cameras with blue iris? i am using h265, base profile, 15fps/keyframe, but no luck | 2022-01-23 | YOu will need a processor that can handle codec H265. i5 or preferably i7 6 generation and up. | Jeff Buted | 2022-01-24 |
| Newbie here: Can someone please tell me simply how to operate this camera and everything I'll need? | 2021-02-26 | Very simple just plug and play must have a DVR that has IP connection or an Ip adapter. | Elohim Serrano | 2021-02-26 |
| Does anybody know if this works with a lux 8 channel nvr? | 2022-06-09 | Yes this IP camera works with any NVR as long as your NVR support Onvif. | Phil A. | 2022-06-09 |
| What is the horizontal and vertical FOV? | 2022-05-22 | The Horizon field of view I believe is 120° Regardless it’s a pretty wide angle camera and if you mount it in a corner of a room you’ll be able to see from wall-to-wall I highly recommend this camera | j s. | 2022-05-22 |
| What size is the image sensor? | 2022-03-07 | That would be 2.8mm. The image is wide angle. These cameras are very good and clear. They also have a 8mp camera. I have installed both for customers and all have been impressed as am i. | jeffrey murdock | 2022-03-07 |
| I bought ipc-250g-s to replace ipc-250g. the 250-g receives poe but the 250g-s does not on the same poe switch. thoughts why it's not powering up | 2022-10-09 | This is strange as the both models have the same power requirements. To isolate what the cause could be: 1. Bring camera to POE switch and connect to POE switch via "patch cable". 2. If the above does not work, power the camera via a 12vdc 2amp power adapter. If both suggestions don't work i would conclude that the camera is defective. Not to many of those but it happens. | Fabien C. Hypolite | 2022-10-09 |
| What wall bracket can i use for this model? Can you share a link? | 2023-01-15 | These are ceiling mount only and can't be mounted on a wall without modification. There is no menu to change orientation or direction. I purchased quite a few of these. They had great video and okay audio, Sadly they all failed when they were hacked. This might work although I haven't tried because they stopped working after being hacked. https://www.amazon.com/WiTi-Junction-Bracket-Security-Management/dp/B08YY8QFLQ/ref=sr_1_9?crid=26WQSRCP6VE1G&keywords=wall+mount+brackets+for+anpviz&qid=1673817189&s=electronics&sprefix=wall+mount+bracks+for+anvpiz%2Celectronics%2C91&sr=1-9 | justmeinputting | 2023-01-15 |
| Can I connect a switch to use it? | 2023-02-23 | as long as the switch has poe ports, yes, yes you can. That's how mine is running... router to poe switch to camera. | shawndoggy | 2023-02-23 |
| Can I connect a switch to use it? | 2023-02-23 | Video could not be loaded | Anpviz Direct | 2023-02-23 |
| Can I connect a switch to use it? | 2023-02-23 | Yes if you are connecting it to a POE Switch. If not a POE switch you must connect a power supply to it. | Calvin P. | 2023-02-23 |
| Can I connect a switch to use it? | 2023-02-23 | Video could not be loaded | Anpviz Direct | 2023-02-24 |
| Can this poe camera work with a annke 16ch 4k 8mp nvr poe ip network video recorder surveillance security system model # n46pck ? | 2022-04-01 | It should. I've been using mine with a annke dvr but it's not a 4k dvr. As long as your dvr is capable of recording 1080p and 720p as well you should be able to do it. | jeffrey murdock | 2022-04-01 |
| Can this poe camera work with a annke 16ch 4k 8mp nvr poe ip network video recorder surveillance security system model # n46pck ? | 2022-04-01 | I did install it on an annke 16ch channel nvr . The answer is yes it works. | Federale | 2022-04-01 |
| I need firmware, hikvision and anpviz websites are useless, where do I go for the right firmware files for this specific camera? | 2021-05-01 | It all depends on what NVR you are using. | Elohim Serrano | 2021-05-05 |
| Any idea how to get this to send motion triggers to synology surveillance station? camera simply work send motion triggers. | 2022-11-14 | Hello my friend, this poe ip camera supports surveillance station for motion detection function. You just need to check the box to start motion detection when you add the camera. If you need the operation documentation, please get it from Anpviz via Amazon. | Anpviz Direct | 2022-11-14 |
| What are the actual physical dimensions of this camera (Note: Not the Package)? | 2021-05-18 | The box is roughly a inch bigger than the camera. Im going to say the camera is about 5 inches across and about 6 inches tall at most. The picture is unbelievably clear. | jeffrey murdock | 2021-05-26 |
| How to access the cameras via rtsp? | 2022-06-14 | Within the camera menu, under the network tab. You would see the port assignments. Determine the port numers you want to use for the RTSP port and the Service port. Router port forwarding would be required for IP/ Domain configuration to the camera IP address on both ports. Once this is setup correctly, add relevant Wan/Lan address in NVR with camera Service port and login credentials. You should be all set with this. | Fabien C. Hypolite | 2022-10-09 |
| Can I adjust the angle of the camera lens? | 2023-02-22 | Yes, you can adjust the angle of the camera lens. | Christine Johnson | 2023-02-22 |
| Can I adjust the angle of the camera lens? | 2023-02-22 | Yes, you just have to open the case to move the angle of the lens. | ALONSO RODRIGUEZ | 2023-02-23 |
| Can I adjust the angle of the camera lens? | 2023-02-22 | Video could not be loaded | Anpviz Direct | 2023-02-23 |
| Can I adjust the angle of the camera lens? | 2023-02-22 | Yes...This is a 3 axis Camera. It allows Left/Right, Up/Down & Lens Rotation adjustments. (Careful not to disconnect Mic cable in the process.) | Fabien C. Hypolite | 2023-02-23 |
| I installed cameras to a duhua nvr and it is only recording humans, nothing else. i went to prgramming and i cant check cars, how can i check cars? | 2022-11-30 | Hello, this ip camera does not support vehicle detection. | Anpviz Direct | 2022-12-10 |
| Is there a firmware update to fix these not sending motion notifications to 3rd party software like Synology? | 2022-11-15 | not sure never had that problem | David Henry | 2023-02-23 |
| Can i use any other app from thr Danale app to operate this? | 2023-04-21 | Hi, this camera can only use the Danale app at the moment. | Anpviz Direct | 2023-04-21 |