| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| What's the vertical field of view? | 2022-07-28 | 2.8 is advertised as 105 degree view, by my measurements it is probably correct as I replaced a 3.6 camera | george t. | 2022-07-29 |
| Can you rotate the view by 90* or -90* degrees? I'm not talking about the camera itself. | 2023-04-15 | the camera can be manually tilted in any direction | Rudy m mirelez | 2023-04-15 |
| How's qt view compatibility? | 2022-08-20 | Hi friend, If you want use QT view APP, you need to connect the camera to the NVR of QT view. | Anpviz Direct | 2022-08-25 |
| Can anyone recommend a good poe switch to use with this? | 2022-04-15 | I'm using Netgear GS108PE switches. They're managed, work well, and are fairly inexpensive. You can also get PoE inserters that use a wallwart, and then use any switch. | James Lux | 2022-04-15 |
| Can anyone recommend a good poe switch to use with this? | 2022-04-15 | I have been using the BV-Tech POE switch since 2019 without issue. Consider it. https://www.amazon.com/gp/product/B07F8Z2RQL/ref=ppx_yo_dt_b_asin_title_o07_s00?ie=UTF8&psc=1 | Talisman511 | 2022-04-16 |
| What is the horizontal and vertical field of view? | 2022-05-22 | 2.8 mm wide angle diagonal field of view 108° great cameras | Leo Rodz | 2022-05-22 |
| Could ya suggest a poe injector for the poe camera (ipc-d380w-s)? | 2022-12-07 | actually we hardly use a poe injector for this camera, but I think this would be work: B00BK4W8TQ | Anpviz Direct | 2022-12-09 |
| How can i modify the ir cut sensitivity to automatically switch back to daytime mode when i switch my dim basement lights back on? | 2022-07-13 | The camera automatically switches the ir cut sensitivity between day and night by default. When the light is dim, it will automatically switch to night vision, and when the light is sufficient, it will automatically switch to day vision. If the camera does not automatically switch back to day vision, it may be caused by the low light. At this time, you can enter the camera menu through the browser to force the switch, and then change back to automatic mode. | Anpviz Direct | 2022-12-09 |
| What's the vertical field of view? | 2022-07-28 | It has a standard 2.8mm lens so its a wide angle view like a dome | Amazon Customer | 2022-07-28 |
| Is this camera ndaa compliant? | 2023-06-02 | this product is relay very Good i by more | Raj | 2023-06-02 |
| Does this two audio camera work with hikvision oem or just uniview | 2022-10-10 | the audio works with my Hikvision 7608 system. | Amazon Customer | 2022-10-23 |
| This model anpviz 6mp turret poe, the speaker is compatible using a switch tp-link tl-sg1005p v2? | 2023-03-09 | The speaker is built into the camera. If you can live view the camera via an NVR, POE switch or anpviz app, then it should work | Rudy m mirelez | 2023-04-15 |
| What is the outer-material in front of the lense(the material exposed to the weather)? What is the proper way to clean it? | 2022-05-05 | It's a motion sensor any glass cleaner can be used to clean it | PhoenixSmartConnect | 2022-05-07 |
| Does the audio work with a dahua nvr? some cameras the video works but not the audio. | 2022-10-24 | of course, friend, this camera can work with dahua NVR, just plug and play, both the video and audio work well with dahua NVR or HIK NVR. | Anpviz Direct | 2022-12-09 |
| Why doesn’t this work on iPhone 12? | 2022-02-26 | Camera works fine, use a different app or use Firefox and connect to the IP directly. Default Login: admin Pass: 123456 IP: DHCP | Kyle P | 2022-02-28 |
| Why doesn’t this work on iPhone 12? | 2022-02-26 | Hi Sir, You can go to the App Store to download and install the DANALE app registration and log in, then log in to the camera IP to enter the network settings P2P interface Enable P2P function. The network status is displayed online, then scan the code to add the camera to remote preview. | Unilook Direct | 2022-03-02 |
| Why doesn’t this work on iPhone 12? | 2022-02-26 | Go to the App Store to download and install the DANALE App register and log in, then log in to the camera IP via the browser, then enter the P2P interface to the network settings Enable the P2P function. The network status is displayed online, and then the code is added to add the camera to remote preview. | Anpviz Security Professional | 2022-03-03 |
| Anyone get this model to work with 2-way audio on any other (non anpviz) dvr? | 2022-11-14 | I was able to get audio in from the camera, but audio out from the nvr only. Was not successful on getting a customer service department for assistance. | Evett Fernandez | 2022-11-14 |
| Anyone get this model to work with 2-way audio on any other (non anpviz) dvr? | 2022-11-14 | 2-way of this camera works with Only Anpviz NVR | Anpviz Direct | 2022-11-22 |
| why on Hikvision NVR 2 way audio doesn't work? only sound is working but talking back to the camera is not | 2022-08-20 | Hi friend, Nowadays, the different Brand NVR and Camera can't be compatible on 2-way audio, Hikvision NVR has a limitation in the feature of 2-way. You can order Anpviz NVR to ensure 2-way audio. | Anpviz Direct | 2022-08-25 |
| What part number for a mounting back box for this camera? | 2022-10-23 | The mounting bracket is built into this device. | Amazon Customer | 2022-10-23 |
| Puedes hablar por la cámara si no estas en casa? | 2022-04-16 | Escuchas lo qué pasa, pero no puedes hablar | montes | 2022-04-16 |
| Puedes hablar por la cámara si no estas en casa? | 2022-04-16 | Sí, esta cámara está construida en micrófono, puede escuchar la voz alrededor de la cámara, pero no admitió audio de 2 vías. | YYTON-Autohome | 2022-04-18 |
| Puedes hablar por la cámara si no estas en casa? | 2022-04-16 | Hello Sir, This is a one-way Audio, you can hear the camera's voice, not talk to it | Anpviz Direct | 2022-04-18 |
| How long should the cameras last? I bought my last camera July of 2020, and now 2 of my cameras are dead! Less than 2 years old! | 2022-05-05 | hello, friend! generally speaking, the using time of every product is different in different enviroment. but please don't worry, we always stand by our customers, you can contact us via Amazon and we will help you to make things better. | Anpviz Direct | 2022-12-09 |
| What is the horizontal and vertical field of view? | 2022-05-22 | approximately 100 to 105 degree view | george t. | 2022-07-29 |
| Has anyone here been successful connecting these to go2rtc or webrtc? I'm using these with shinobi to record 24/7 but live view has an 8 second delay. | 2023-05-10 | i don't have video on hand but is quality is good sound also very good. | Raj | 2023-06-02 |
| sd card doesn't fit in memory card slot ,looklike its missplaced ?does it really support sd card? | 2022-08-26 | of course, this camera support SD card(UP to 256G), could you contact us via Amazon and we will help you to solve it! | Anpviz Direct | 2022-11-22 |
| Can I use my iPhone instead of a monitor to keep watch? | 2022-03-28 | The easiest way is to add it to a camera system. Then download and setup the App for that system. | Fairview I. | 2022-03-28 |
| Can I use my iPhone instead of a monitor to keep watch? | 2022-03-28 | Hi friend, Of course you can view the video via your iPhone once you connect the camera via the danale App | Anpvees Technology | 2022-03-29 |
| I have the 5mp Anpviz system. 2.8 lens. Does the 8mp camera with 2.8 lens give a wider view? | 2022-03-21 | An 8MP camera can give you sharper image quality than a 5MP camera. | Anpviz Direct | 2022-03-22 |
| I have the 5mp Anpviz system. 2.8 lens. Does the 8mp camera with 2.8 lens give a wider view? | 2022-03-21 | Hello, The 8MP camera with 2.8 lens won't give a wider view, but a clearer view. | YYTON-Autohome | 2022-03-22 |
| How much power is needed for the camera to turn on? | 2022-12-07 | Dear, this camera is a poe camera, it just need a network cable, of course, you can charge it via a 12V power adapter. | Anpviz Direct | 2022-12-09 |
| What is the size of the 12v dc power cable? is it 2.1mm? | 2022-04-17 | Sorry, sir, this camera doesn't come with a power adapter. | Hikvision Storage Direct | 2022-04-18 |
| how could this be mounted by a car license plate? | 2022-12-14 | No! | Emil Angelov | 2022-12-14 |
| how could this be mounted by a car license plate? | 2022-12-14 | It can't it's way to big for that application. | Amazon Customer | 2022-12-14 |
| how could this be mounted by a car license plate? | 2022-12-14 | You really can’t. It’s pretty good size. | Tink | 2022-12-14 |