| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| What additional parts (connectors, wires, panels w/mount) are needed to power this with the Sun (off-grid)? | 2022-10-20 | It's not a Solar camera. I'm afraid you need all parts. Note: make sure the output voltage of your Solar device is DC12V for this camera. | DericamDirect | 2022-10-26 |
| Why does this record in a proprietary video format? your web site has been broken for all of 2022 — i can't download the client software! | 2022-07-29 | Not a good camera and thief support is bad. They don’t stand behind their product because they know it’s junk. | Jean | 2022-11-23 |
| What is the latency when viewing the camera live? Thanks! | 2022-09-20 | Very low, I actually tested it for you and although not super scientific, I would say around .25 of a second. | Scrabble Fan | 2022-09-20 |
| What is the latency when viewing the camera live? Thanks! | 2022-09-20 | Not sure but fast enough for me 15fps | TEETEE | 2022-09-20 |
| Is it a requirement to use cloud storage with this camera, or can it simply store video locally using only the SD card? | 2022-09-15 | Cloud storage is not necessary, you can store video on SD card locally. | DericamDirect | 2022-09-16 |
| What kind of speaker would be good to add so there is audio outside? I see microphones on their site but no speakers. | 2022-06-27 | They use to sell both | TEETEE | 2022-09-20 |
| Does this support onvif | 2022-10-25 | Yes, it supports Onvif. | DericamDirect | 2022-10-26 |
| Does the camera rotates by motion | 2023-05-02 | No | tjk | 2023-05-02 |
| Does the camera rotates by motion | 2023-05-02 | Yes it does, you go to settings, and turn on motion detection | william hamilton | 2023-05-02 |
| Do we need a membership for this camera like ring ? | 2023-05-09 | No. Alerts go to whatever email you setup or push notifications. The motion alerts are not the greatest and I only use them when I am expecting someone. | John | 2023-05-09 |
| Do we need a membership for this camera like ring ? | 2023-05-09 | No, just install their app on your phone. | Scrabble Fan | 2023-05-09 |
| Do we need a membership for this camera like ring ? | 2023-05-09 | nope | robert patnaude | 2023-05-09 |
| Do we need a membership for this camera like ring ? | 2023-05-09 | No, you just download a free app. These are great cameras, I have over 30 throughout our property. | Thomas | 2023-05-10 |
| Do we need a membership for this camera like ring ? | 2023-05-09 | No | Steven R. | 2023-05-18 |
| Does this come with the power supply? | 2023-04-27 | Yes it does | John N. Alves | 2023-04-27 |
| Does this come with the power supply? | 2023-04-27 | Mine did. | John | 2023-04-27 |
| Does this come with the power supply? | 2023-04-27 | Sorry I do not have the camera shown | Scrabble Fan | 2023-04-27 |
| Does this come with the power supply? | 2023-04-27 | no it does not,, how cheap is that?. I use to buy Dericam.. they are junk, they hate wifi... I would look elswhere | robert patnaude | 2023-04-27 |
| Does this come with the power supply? | 2023-04-27 | No. | Vincent | 2023-04-28 |
| Does dericam have a free pc app? | 2022-10-20 | Yes, well at least it did when I last purchased it. | Thomas | 2022-10-20 |
| Does dericam have a free pc app? | 2022-10-20 | Yes it does. I’ve had 3 of these, All died in less than 2 years, no warranty, lesson learned. | Jean | 2022-10-21 |
| Does dericam have a free pc app? | 2022-10-20 | Yes, you can use our HiP2P client software for PC. | DericamDirect | 2022-10-26 |
| Live stream capability using OBS? | 2022-11-22 | I don’t know the answer to that, I do know the support isn’t good and the warranty is bad. I had three they didn’t last two years , disposable cameras basically. | Jean | 2022-11-23 |