| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How is the back of the camera opened to install screws and installed outside | 2022-04-30 | You screw in a bracket to your surface, the cords go through the center and the camera pops on and rotates-locks into the bracket. | John Greene | 2022-06-26 |
| Can I plug the cameras to a Poe ethernet switch | 2022-11-29 | Dear friend, Thank you so much for your support on our products. The Answer is yes. The reason why you need power over Ethernet switches will be obvious when comparing PoE switch vs non-PoE switch.But we don't recommend to connect in this way. If you have to connect in this way because of the inconvenience to hook multiple wires in the scenes like between two buildings, please make sure do not add more than the number of corresponding cameras（depends on your unit）into the POE switch and then attach the switch into the PoE port on the NVR. If you added more than lots of cameras on the one PoE switch and connect the switch to the PoE port on the NVR, the video stream may be delay or freeze. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-11-29 |
| Can I plug the cameras to a Poe ethernet switch | 2022-11-29 | Yes, it should be directly connected to the internet box. | Homer M. | 2022-11-30 |
| Incluye cable UTP y conectores para cada camara, que medida? | 2022-10-24 | Es cable siames no utp y mide 60 pies | Alex García | 2023-04-27 |
| How to get night time color on the cameras | 2022-02-25 | Dear friend, Thank you so much for your support on our products. The cameras will switch to black & night vision at night. You can try to provide additional lighting to brighten up the area. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-02-26 |
| How many MP | 2023-02-24 | Dear friend, Thank you so much for your support on our products. The camera is 2mp. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-25 |
| How can you view all 16 cameras at the same time on your iPhone? | 2022-09-18 | Dear friend, Thank you so much for your support on our products. You can select the 4 squares at the bottom and then tap "4CH" at the bottom to select "16CH" to view 16 cameras. You can check below link to get start with the app. https://supports.zositech.com/hc/en-us/articles/9220355224345-Getting-Started-with-Zosi-Smart-App Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-09-19 |
| No internet at the house. i have a cell phone. can i view cameras from my cell phone, without having wifi at the house with cameras? | 2021-12-24 | You need internet to connect to the DVR! Then you can remote view from anywhere. | Billy1973 | 2021-12-24 |
| No internet at the house. i have a cell phone. can i view cameras from my cell phone, without having wifi at the house with cameras? | 2021-12-24 | Dear friend, Thank you so much for your support on our products. If you want to view the cameras on cell phone, you need to have internet at house. Please connect the DVR to router with network cable. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2021-12-25 |
| Does this have 2-way audio? | 2023-02-05 | Dear friend, Thank you so much for your support on our products. No，just 1-way audio. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-05 |
| Does this have 2-way audio? | 2023-02-05 | no these cameras only record video that come with it. | Terry Camp | 2023-02-05 |
| Does this have 2-way audio? | 2023-02-05 | No! You can add a cable to receive audio in the system. | Bigdog 09 | 2023-02-08 |
| Is there a way i can manage the cameras from the US even if the cameras are located in other country? | 2022-06-26 | You can only view, not manage or change settings. You must physically log into the dvr to adjust in depth settings. | John Greene | 2022-06-26 |
| Is there a way i can manage the cameras from the US even if the cameras are located in other country? | 2022-06-26 | Dear friend, Thank you so much for your support on our products. As long as you connect the DVR to internet, you can view the cameras in US but you could not remotely manage or change settings for the DVR. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-06-27 |
| Is there a way i can manage the cameras from the US even if the cameras are located in other country? | 2022-06-26 | It should but if you email Zosi tech support they are great at responding, be sure to tell them the origin ect... hope that helps | mike | 2022-07-03 |
| i see a wire how exactly is this wireless? | 2023-01-03 | Dear friend, Thank you so much for your support on our products. The camera require a power connection, it is not battery camera. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-04 |
| I don't want bright led lights coming out of this camera at night obviously not to alert intruders that there's a camera present - is this possible ? | 2022-12-08 | no i don't think so....the red IR lights r not really that bright....but if it's really dark out they can see them | K | 2022-12-08 |
| I don't want bright led lights coming out of this camera at night obviously not to alert intruders that there's a camera present - is this possible ? | 2022-12-08 | The infrared illuminator LEDs on this camera are very dim, but visible in the dark. There are some cameras that have invisible illuminators but you won't find them at this price point and are usually meant for short-range, indoor use. I've found that having visible cameras is a much more effective deterrent than trying to hide them. | OldeWolfe | 2022-12-08 |
| I don't want bright led lights coming out of this camera at night obviously not to alert intruders that there's a camera present - is this possible ? | 2022-12-08 | The light that is shown on illuminated surfaces is not visible to unmodified human vision. At night the camera led illuminators glow red and are visible. | busterspal | 2022-12-08 |
| I don't want bright led lights coming out of this camera at night obviously not to alert intruders that there's a camera present - is this possible ? | 2022-12-08 | Dear friend, Thank you so much for your support on our products. All security cameras with infrared LEDs have a photosensor commonly found in the front of the camera that allows the camera to switch to black & white mode for night when there is darkness, and color mode for day where adequate light is sensed by the photo sensor. For most surveillance cameras with night vision this process is automatic and cannot be controlled. They will be automatically turned on in dim environment. If there is enough illumination, you may follow the guides below to turn off the infrared LED. Power isn't controlled by a setting on the camera. It powers on when power is connected, and powers off when the power is disconnected. If you want to turn off the camera when you're home and turn it on when it's gone. The camera doesn't need to be connected when you're home. It was designed with 24-hour use in mind. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-12-09 |
| Question for the system that includes audio , do all the cameras record audio to hard drive or is it restricted to one channel?? | 2023-03-01 | Dear friend, Thank you so much for your support on our products. Yes, all the cameras can record audio to hard drive. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-01 |
| Can I use this with zosi H.25+ 1080 p home security camera system , 5mp lite cctv dvr recorder four channel x 2mp 1080p weatherproof surveillance bull | 2022-06-26 | Dear friend, Thank you so much for your support on our products. Yes, you can use this camera with that Zosi DVR system. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-06-27 |
| Can only 4 cameras be viewed? | 2023-05-01 | This is an 8 channel dvr without a hard drive. The drive is a must. The package only has 4 cameras only. You can add additional 4 cameras. Make sure their AHD analog video. | Charles Crooks | 2023-05-01 |
| Can only 4 cameras be viewed? | 2023-05-01 | Yes, there is an option to view only 4 cameras | Thomas Wright | 2023-05-01 |
| Can only 4 cameras be viewed? | 2023-05-01 | Dear friend, Thank you so much for your support on our products. This system come with 4 cameras, but the DVR can support to view 8 cameras. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-02 |
| How many volts is needed to run the camera? 12v or 24V or other? | 2022-05-24 | 12V | Yancey McDowell | 2022-05-24 |
| How many volts is needed to run the camera? 12v or 24V or other? | 2022-05-24 | I use he 12v | knox | 2022-05-24 |
| How many volts is needed to run the camera? 12v or 24V or other? | 2022-05-24 | Dear friend, Thank you so much for your support on our products. Please connect the camera to 12V power supply. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-05-25 |
| How many hours of video will a 2TB drive like this be able to store? | 2023-03-28 | Dear friend, Thank you so much for your support on our products. With 24 hours recording, this system will record about 10 days with 8 cameras. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-29 |
| Once you have the app installed can you view the feed from your Android mobile without internet if the recorder and mobile are on the same network? | 2022-01-22 | I connected mine to my computer , the system I got is at my church , two of the men connected to there phones no problem and can view it, doesn't matter on internet service just have to have the dvr connected to the internet to view from your phone or computer, just follow the setup process if any issue contact the zosi support help they helped me , they where very helpful | steve chowning | 2022-01-22 |
| Once you have the app installed can you view the feed from your Android mobile without internet if the recorder and mobile are on the same network? | 2022-01-22 | no, need internet | RB | 2022-01-22 |
| Once you have the app installed can you view the feed from your Android mobile without internet if the recorder and mobile are on the same network? | 2022-01-22 | Dear friend, Thank you so much for your support on our products. Yes, you can view the cameras on the mobile phone if your DVR and mobile is connected to the same network. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-01-23 |
| can you turn off the floodlight but still have all the other functions working? Light bothers neighbors and oncoming cars. | 2023-02-20 | Video could not be loaded | Demetreis Howard | 2023-02-20 |
| can you turn off the floodlight but still have all the other functions working? Light bothers neighbors and oncoming cars. | 2023-02-20 | Dear friend, Thank you so much for your support on our products. Yes, you can disable the spotlight features in the app Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-21 |
| Is the a cap that goes over the RJ45 if not being used? Also, can I just run power and still us this on say my ZMODO DVR? | 2023-06-18 | Dear friend, Thank you so much for your support on our products. 1. There will be a dust plug to protect the RJ45 interface. 2. This product can be directly added to the ZOSI app for use. 3. No, it is not compatible with ZMODO DVR. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-06-19 |
| Will it work with zosi nvr model # zr08kb? | 2023-02-01 | Dear friend, Thank you so much for your support on our products. This camera doesn't work with ZR08KB NVR. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-02 |
| Does it work with "hey google"? | 2021-09-08 | Yes I would love to | Jerome mcgee | 2022-01-05 |
| can I hook up to 4 monitors with a hdmi splitter? | 2023-03-03 | Yes. I personally have an HDMI splitter that can run 4 monitors. I only run 3, but have an extra slot for a 4th. You can use the wired version or a wireless HDMI. I use both. 2 hard wire, and 1 wireless HDMI dongle from a 4-way splitter. | TrailGunner | 2023-03-03 |
| can I hook up to 4 monitors with a hdmi splitter? | 2023-03-03 | Dear friend, Thank you so much for your support on our products. Yes，you could hook up with a hdmi splitter. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-04 |
| Is it possible to see all 8 cameras live feeds via network on a pc browser or something similar? (not via hdmi on the nvr) | 2022-05-04 | No, just the ZosiSmart app via phone. | F.S. | 2022-05-05 |
| Is it possible to see all 8 cameras live feeds via network on a pc browser or something similar? (not via hdmi on the nvr) | 2022-05-04 | Dear friend, Thank you so much for your support on our products. You can download the AVSS PC client on your computer to view the cameras. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-05-05 |
| Is it possible to see all 8 cameras live feeds via network on a pc browser or something similar? (not via hdmi on the nvr) | 2022-05-04 | I have six connections and can see all six | Doc C | 2022-05-05 |
| Puedo conseguir repuestos de cables? | 2022-06-26 | Dear friend, Thank you so much for your support on our products. The system come with 16 cables for cameras, if you need more cables, you can buy it from below link: https://www.amazon.com/dp/B0185MMPP2?ref=myi_title_dp Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-06-27 |
| what size of SD card can it accept and what format ? | 2023-02-13 | Dear friend, Thank you so much for your support on our products. Please kindly note that our NVR is only compatible with internal 3.5 inch surveillance hard drive for recording. The system come with hard drive for recording. You don't need to put SD card in the camera. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-14 |
| what size of SD card can it accept and what format ? | 2023-02-13 | It was a gift to my daughter only thing she said was about all the wires that she had to run outside of the house. Other than that she loves it | deborah morgart | 2023-02-14 |
| what size of SD card can it accept and what format ? | 2023-02-13 | I bought a 1TB hard drive that way it records non stop for a few months without having to delete any footage. It was easy to install just unscrew the back and plug it in | Angie D | 2023-02-14 |
| What web browsers are compatible with this system ? | 2023-03-10 | Dear friend, Thank you so much for your support on our products. Our system does not currently support viewing on a web browser. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-11 |
| Las 4 camarad vienes con sus respectivos cables para instalación? | 2023-04-27 | Si cada camara cuenta con un rollo de cable de 60 pies | Alex García | 2023-04-27 |
| Las 4 camarad vienes con sus respectivos cables para instalación? | 2023-04-27 | Dear friend, Thank you so much for your support on our products. Yes, the system come with 60ft BNC cables. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-27 |
| How do make it record more then 24 hours at a time | 2022-09-18 | Dear friend, Thank you so much for your support on our products. The recorder will automatically cover the earliest video files and continue recording when the hard drive is full, it can records about 7.5 days for 12 cameras. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-09-18 |
| How do make it record more then 24 hours at a time | 2022-09-18 | It records 24 hours for 7 days consecutive and then starts over | Scott flynn | 2022-09-18 |
| Does this come with ethernet cables? | 2023-04-22 | It does, but it is short | Slippery Rock… | 2023-04-22 |
| Does this come with ethernet cables? | 2023-04-22 | No just the camera cable and a hdmi cable | amanda autry | 2023-04-22 |
| Does this come with ethernet cables? | 2023-04-22 | Dear friend, Thank you so much for your support on our products. Yes, this item comes with ethernet cables. Including four 60ft Ethernet cables and one 3.3ft Ethernet cable, thanks. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-23 |
| Can it be used on any router? Or does the router needs poe support | 2023-03-10 | Dear friend, Thank you so much for your support on our products. It could be connected with router,and the router needn't poe support. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-10 |
| Can this operate without interner? | 2023-02-21 | Yes | Joe fish… | 2023-02-21 |
| Can this operate without interner? | 2023-02-21 | Yes. | Cjsturk | 2023-02-21 |
| Can this operate without interner? | 2023-02-21 | yes | Roberto Rodriguez | 2023-02-21 |
| Can this operate without interner? | 2023-02-21 | Yes it can! | janet patterson | 2023-02-21 |
| Can this operate without interner? | 2023-02-21 | yes the internet is only needed to send to the cloud so you can view on your cell phone | joseph | 2023-02-21 |
| Can this operate without interner? | 2023-02-21 | yes....but u will not be able to check it from ur phone or tablet | K | 2023-02-21 |
| Can this operate without interner? | 2023-02-21 | Yes absolutely. You won't be able to view it remotely on your phone but as long as you have it hooked up to a monitor you can view live or recorded video. | Rich M | 2023-02-21 |
| Can this operate without interner? | 2023-02-21 | Yes, but you won't be able to do any remote viewing or related functions( alerts, phone viewing, etc.) without internet. You will need a monitor/TV and related cable to view recordings locally. | busterspal | 2023-02-21 |
| Can this operate without interner? | 2023-02-21 | Dear friend, Thank you so much for your support on our products. In fact, none of our DVR/PoE NVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. Without internet, the system will still work as a local security system with recording and storage. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-22 |
| If connected to a network, can this DVR be setup to save video directly to a network drive on a seperate server? | 2023-02-20 | Yes it not hook up | Demetreis Howard | 2023-02-20 |
| If connected to a network, can this DVR be setup to save video directly to a network drive on a seperate server? | 2023-02-20 | Dear friend, Thank you so much for your support on our products. The video could be saved in the hard drive, sorry it can't be set up to save the video to a network drive. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-21 |
| Does it has Cloud storage | 2023-05-25 | Dear friend, Thank you so much for your support on our products. This system doesn't have cloud storage. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-26 |
| I have a 16 channel with a 2tb drive , when I hit playback it says no data | 2022-09-19 | zosi is a piece of crap mine would say the same thing until it finally crashed where i couldn't even see the picture from the camera send it back if you still can | Jorge. Jetsun | 2022-09-20 |
| Se conecta al wi fi inalambrimente ? | 2023-04-07 | Yes, but you may need a adapter. | tom | 2023-04-07 |
| Se conecta al wi fi inalambrimente ? | 2023-04-07 | Dear friend, Thank you so much for your support on our products. The camera needs to be connected to the DVR through a BNC cable. DVR needs to be connected to the router through a Ethernet cable. If your home is without internet, DVR still can be used, but it can not watch the monitoring remotely through our zosi smart app. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-08 |
| Where do i download the Smartphone app and PC client that does not require registering. not interested in sending my network info so they can spy? | 2023-03-02 | Find it in the app store - Zosi | World Kangaroo | 2023-04-10 |
| what is the difference in the two types of cameras? | 2022-10-27 | Dear friend, Thank you so much for your support on our products. The features of the two types of cameras are the same, only the shape is different. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-10-27 |
| I need extensions for zosi 4k 16 ch poe system, can i get the correct part number? the ones listed do not look correct? | 2023-01-23 | Dear friend, Thank you so much for your support on our products. If you wanna add exten cameras to your 4K 16 ch poe system,you could refer to below link for reference. https://www.amazon.com/dp/B09MT98RHH?ref=myi_title_dp If you had bought those new camera for your system,please send the new order number and purchase picture to me. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-24 |
| Will this camera work with Swann dvr with bnc & power supply??? | 2023-02-01 | I haven’t tried. I think it would. | LiYang | 2023-03-10 |
| I have some 2 mp 1080P Zosi cameras. Will they work on this system? | 2023-05-18 | Dear friend, Thank you so much for your support on our products. Only Zosi POE cameras can work on this system. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-18 |
| Can I connect a Bluetooth mouse to it? | 2022-04-27 | Yes | Ronald V. Winters | 2022-04-28 |
| Can I connect a Bluetooth mouse to it? | 2022-04-27 | Probably not as it has a USB port for the mouse. | Jeremy Norville | 2022-04-28 |
| Can I connect a Bluetooth mouse to it? | 2022-04-27 | Dear friend, Thank you so much for your support on our products. Yes, you can connect a bluetooth mouse to it. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-04-28 |
| Hasta cuantos metros de cable las puedo conectar | 2023-03-17 | 100 pies | henry | 2023-03-17 |
| Hasta cuantos metros de cable las puedo conectar | 2023-03-17 | hasta 30 metros | valdezz | 2023-03-18 |
| Hasta cuantos metros de cable las puedo conectar | 2023-03-17 | Dear friend, Thank you so much for your support on our products. The system come with 60ft cables. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-18 |
| Does this system have wifi capability if i purchase an additional wifi camera? meaning will the wifi camera also be able to view on the tv monitor 2? | 2022-01-19 | No, this is a CCTV(closed circuit television ) system. | joseph | 2022-01-19 |
| Does this system have wifi capability if i purchase an additional wifi camera? meaning will the wifi camera also be able to view on the tv monitor 2? | 2022-01-19 | No its all power over Ethernet. The wifi cameras will only work with the wifi DVRs and vice versa. | Jeremy Norville | 2022-01-19 |
| Does this system have wifi capability if i purchase an additional wifi camera? meaning will the wifi camera also be able to view on the tv monitor 2? | 2022-01-19 | No, not from the DVR as this DVR does not have Wi-Fi capability. You could however set the UN. PW, IP address and port and configure on an appropriate Setting such as HTTP, DDNS, DNS, HTTPS, P2P etc. based on your camera's capabilities. Make sure that you have robust Wi-Fi at the point of placement of the camera and of course you need an electrical outlet at that point also. Hope this helps | Preferred Technologies | 2022-01-19 |
| Does this system have wifi capability if i purchase an additional wifi camera? meaning will the wifi camera also be able to view on the tv monitor 2? | 2022-01-19 | I would not recommended anyone to buy. | Pam Willis | 2022-01-19 |
| Does this system have wifi capability if i purchase an additional wifi camera? meaning will the wifi camera also be able to view on the tv monitor 2? | 2022-01-19 | Dear friend, Thank you so much for your support on our products. This is wired system, you could not add the wifi camera to the DVR to view it on TV monitor. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-01-20 |
| Unable to login on moniter. How do to delete my original registration and start over? | 2023-02-22 | Dear friend, Thank you so much for your support on our products. The DVR’s default username is "admin" (all lowercase, no quotations), and there is no default password. You may be able to leave the password field blank If this won't help you, please take a picture of the QR code sticker which is at the left bottom of the DVR to us. We can generate super passwords for you so that you can log into your system to change it. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-23 |
| Can I use any hard drive to save everything? Or what brand is better ? | 2022-11-09 | Western digital purple drive is made for this exact application. Get a 2tb or 4tb and you’re golden. | John Greene | 2022-11-09 |
| Can I use any hard drive to save everything? Or what brand is better ? | 2022-11-09 | Muy buenas | BAJANDAS | 2022-11-09 |
| Can I use any hard drive to save everything? Or what brand is better ? | 2022-11-09 | Any internal SATA type hard drive that matches the DVR's specs would work. I have found that the WD_Purple tends to be very reliable. Note: Get a hard drive based on the quantity of cameras that you have . For example a 2TB would be appropriate for a 4-cam system and would give you about 2-3 weeks of saved data. Good luck. | joseph | 2022-11-09 |
| Can I use any hard drive to save everything? Or what brand is better ? | 2022-11-09 | Dear friend, Thank you so much for your support on our products. It is recommended that you use a surveillance-rated hard drive or security camera hard drive to record. Surveillance-rated hard drive or security camera hard drive is used for 24/7 local storage of surveillance video footage. Here a list of surveillance HDD manufacturers: Toshiba_(S_300) Seagate_(SkyHawk) Western Digital_(Purple) (Like 3.5 inch Seagate Skyhawk, Samsung or Western Digital (purple)) Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-11-09 |
| How can I reset the dvr password? I forgot it | 2021-10-11 | Dear friend, Thank you so much for your support on our products. If you forgot the DVR's password, please take some relevant pictures of your device ID and system model number label to us. We can generate super passwords for you so that you can log into your system to change it. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.comxa0 Support center: https://zositechhelp.zendesk.com/hc/en-usxa0 Best regards, ZOSI Technologies | ZOSI Technologies | 2021-10-12 |
| How can I reset the dvr password? I forgot it | 2021-10-11 | you shoud be able to reset it through the Zosi smart app. you can also try customer support. if none of those options work, you may ahve to takeout the HDD and format it, which should force you to start the setupprocess all over | Kendrick | 2021-10-12 |
| Does it comes with audio? | 2023-03-12 | Dear friend, Thank you so much for your support on our products. The cameras don't have audio, if you need audio recording, you can buy below DVR and cameras separately. https://www.amazon.com/dp/B081CLYL37?ref=myi_title_dp amazon.com/dp/B098SRZC7W?ref=myi_title_dp Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-13 |
| Does it work with any zosi camera? | 2023-01-05 | 1 x 8CH 5MP Lite DVR (Please note: This 5MP lite DVR only can work with 12.5fps 5MP camera, if you want to connect 5MP camera with this DVR, please make sure it is 12.5fps, and the resolutin of image is 1080p. That's from the manufacturer so I'd say yes as long as they meet that criteria. | Rich M | 2023-01-05 |
| Does it work with any zosi camera? | 2023-01-05 | Dear friend, Thank you so much for your support on our products. This 5MP lite DVR only can work with 12.5fps 5MP analog camera, if you want to connect 5MP camera with this DVR, please make sure it is 12.5fps, and the resolutin of image is 1080p Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-06 |
| Does it work with any zosi camera? | 2023-01-05 | So far as I can tell | David A. | 2023-01-07 |
| How many hours/days of recording can I expect with all 16 cameras working Monday to Friday for at least 8-9 hours a day. | 2023-01-06 | Running 24/7 you’re looking like 3 weeks. I wouldn’t have them record in intervals but leave them recording 24/7. The drive will last longer letting it record non stop. | John Greene | 2023-01-06 |
| How many hours/days of recording can I expect with all 16 cameras working Monday to Friday for at least 8-9 hours a day. | 2023-01-06 | Dear friend, Thank you so much for your support on our products. The unit comes with a 4TB hard drive, so if you calculate the memory, 16 cameras can record for roughly 20 days if you work 8 hours a day. Then start recording loops new data will be overwritten going forward. If 16 cameras record 24 hours a day, it will last about a week. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-07 |
| Can i use other cameras with this dvr and what specs is need for them to work? | 2023-02-03 | Dear friend, Thank you so much for your support on our products. This is a 4-in-1 DVR which is compatible with 960H Analog,720P/1080P AHD,720P/1080P TVI and CVI cameras from any brands. You'll need to check with the seller of your camera to see if it's one of the above 4 types of camera. If yes, then it can work with this DVR Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-03 |
| Can i use other cameras with this dvr and what specs is need for them to work? | 2023-02-03 | They're standard RCA jacks course you can use it with other cameras | John b. | 2023-02-03 |
| Can i use other cameras with this dvr and what specs is need for them to work? | 2023-02-03 | As long as they have a power plug and video ur good to go I have 3 different brands on my system | Jeremy | 2023-02-03 |
| Porque la resolución a 5 pies de un panel de información pero la resolución es muy mala, no se detalla la información? | 2023-04-27 | Dear friend, Thank you so much for your support on our products. Do you connect the cameras to Zosi DVR? Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-27 |
| What happen if someone stole the camera? | 2022-02-21 | You'll have 1 less camera | Charles Rogers | 2022-02-21 |
| What happen if someone stole the camera? | 2022-02-21 | You willing have to check your recording before camera was taken, | Anthony P. | 2022-02-21 |
| What happen if someone stole the camera? | 2022-02-21 | Dear friend, Thank you so much for your support on our products. You may check the recording who took the camera. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-02-22 |
| La fuente de alimentacion es por bateria o por la corriente | 2023-05-15 | Es por la corriente | Amazon Customer | 2023-05-15 |
| La fuente de alimentacion es por bateria o por la corriente | 2023-05-15 | Dear friend, Thank you so much for your support on our products. The cameras are powered by power adapters. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-16 |
| How do you connect the cameras to Wi-Fi without a ethra net cable | 2023-01-15 | Dear friend, Thank you so much for your support on our products. If you still prefer using wifi instead of network cable, please follow the instruction from below link to set up. Kindly note that our DVR are only compatible with RT3070 or RT5370 Wifi module. https://support.zositech.com/hc/en-us/articles/115003232627-DVR-wifi-setting- Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-16 |
| How do you connect the cameras to Wi-Fi without a ethra net cable | 2023-01-15 | You don’t Ethernet is required | David A. | 2023-01-16 |
| How many cameras record at one time? | 2023-04-23 | All of them or you can select witch ones. | tom | 2023-04-23 |
| How many cameras record at one time? | 2023-04-23 | Dear friend, Thank you so much for your support on our products. This set comes with 6 cameras, but DVR has 8 channels, so 8 cameras record at one time. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-24 |
| How many cameras record at one time? | 2023-04-23 | On my system all 16 can record ay the same time if needed | Charles kenealy | 2023-04-24 |
| How many cameras record at one time? | 2023-04-23 | This depends on the DVR you attach the camera to. Mine records 4 cameras; I think some can handle 8. | PoconoTom | 2023-04-24 |
| Can it be used vertically | 2023-04-07 | Dear friend, Thank you so much for your support on our products. Yes, it can be used vertically. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-09 |
| what type of video balun does this camera use? | 2023-04-10 | Didn't use a signal or voltage balance. Direct connection 2 wires for video .2 wires for voltage. 12 volt.if you get into the higher MP.most likely it will be a cat 5 connection. All adjustments are made in set up on the DVR. If this doesn't help, contact camera manufacturer. . | Mark Mouchett | 2023-04-10 |
| what type of video balun does this camera use? | 2023-04-10 | Attenuator | David A. | 2023-04-10 |
| what type of video balun does this camera use? | 2023-04-10 | Dear friend, Thank you so much for your support on our products. The camera is 4-in-1 camera, it is compatible with HD-CVI/TVI/AHD/Analog DVRs. It comes with OSD Menu which can change 4 different video output TVI/AHD/HD-CVI/CVBS and adjust the video settings.( The default mode is 960H. You can change the OSD Menu by holding the button for about 5 seconds), Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-11 |
| What all does it come with power and the video cable? | 2022-02-06 | It comes with everything u need t! | Amanda lee | 2022-02-06 |
| What all does it come with power and the video cable? | 2022-02-06 | Dear friend, Thank you so much for your support on our products. This camera doesn't come with power and the video cable. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-02-06 |
| Las camaras son con audio y micrófono | 2023-04-08 | No, es solo video | Amazon Customer | 2023-04-08 |
| Las camaras son con audio y micrófono | 2023-04-08 | No pero graban super bn | Beiri | 2023-04-09 |
| Las camaras son con audio y micrófono | 2023-04-08 | Dear friend, Thank you so much for your support on our products. Yhe cameras don't have audio and microphones, if you need the cameras that have audio and microphones, you can buy the camera from below link: https://www.amazon.com/dp/B098SRZC7W?ref=myi_title_dp You can buy the DVR separately from below link. https://www.amazon.com/dp/B081CLDY87?ref=myi_title_dp Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-09 |
| Las camaras son con audio y micrófono | 2023-04-08 | No, se nesesita comprar microfono por separado. | Nelson Acevedo | 2023-04-09 |
| Looking for a poe security system (6 or 8 cameras) with either a 6 or 8tb harddisk or one that can be upgraded. Thanks ? | 2023-03-17 | You may replace it with Seagate SkyHawk 8TB Just make sure to get the one for surveillance only you want it to be read and write; | Ricky Wood | 2023-03-18 |
| Looking for a poe security system (6 or 8 cameras) with either a 6 or 8tb harddisk or one that can be upgraded. Thanks ? | 2023-03-17 | Dear friend, Thank you so much for your support on our products. Our POE system come with 4TB hard drive, if you need 6TB or 8TB hard drive, you can buy the hard drive separately. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-18 |
| Will this system support 4k cameras? | 2022-12-12 | Dear friend, Thank you so much for your support on our products. Sorry this system doesn't support 4K cameras. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-12-12 |
| Is a hardrive needed for this unit? | 2023-03-10 | Yes. You need your own external storage. | LiYang | 2023-03-10 |
| Is a hardrive needed for this unit? | 2023-03-10 | No, it works straight out of the box | Leeoh | 2023-03-10 |
| Will this system work at a building with no wifi/network connection? I need to be able to set up the system and watch playback without wifi/network. | 2023-04-04 | With Wifi, you can remote monitoring the system ( Via smart phone ) Without Wifi, you may only watch activities via local monitor, ( in front of NVR ; not online ) | Ricky Wood | 2023-04-05 |
| Will this system work at a building with no wifi/network connection? I need to be able to set up the system and watch playback without wifi/network. | 2023-04-04 | Dear friend, Thank you so much for your support on our products. If it is without internet, it still can be used. But you can only watch the real-time video, and you cannot watch it remotely through our zosi smart app. If you want to playback, you must choose the system with hard drive. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies " | ZOSI Technologies | 2023-04-05 |
| question 1. automatically rewrite hard drive or not? Question 2. do i need to setup extra Mic for hear and talk? | 2023-03-31 | This setup did not come with a hard drive. Had to purchase it. And only half of the cameras have built in mics. Others don't . | Selina | 2023-03-31 |
| question 1. automatically rewrite hard drive or not? Question 2. do i need to setup extra Mic for hear and talk? | 2023-03-31 | Dear friend, Thank you so much for your support on our products. Yes, the NVR will automatically rewrite the hard drive when it is full. The cameras have built in microphones, so you don't need to connect extra Mic to hear and talk. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-01 |
| Can you fast foward and reverse like you would on a vcr. or do you have to just inch it along a little at a time. want to be able to just press ff ? | 2023-01-22 | Dear friend, Thank you so much for your support on our products. Fast forwarding and multiplier selection. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-24 |
| Cuantas camara incluye la caja | 2023-04-28 | They are 8 cameras, but remember to by the hard disc for recording. | Carmelo Saavedra Solet | 2023-04-28 |
| Cuantas camara incluye la caja | 2023-04-28 | Dear friend, Thank you so much for your support on our products. The system come with 8 cameras Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-28 |
| Onfiv compliant? | 2022-10-22 | No | Kerry W. | 2022-10-22 |
| Onfiv compliant? | 2022-10-22 | Dear friend, Thank you so much for your support on our products. Yes,it's compliant. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-10-24 |
| Does this camera can zoom in and zoom out if I have installed. | 2023-02-26 | Dear friend, Thank you so much for your support on our products. Yes, you can zoom in and zoom out while live. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-26 |
| Can I get a replacement camera for one that has not worked since I bought the system? | 2022-03-25 | Dear friend, Thank you so much for your support on our products. If the camera stops working within warranty time, we can replace it for you. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-03-26 |
| Is this compatable with a swann dvr4-4200 4 channel system? | 2023-03-03 | Dear friend, Thank you so much for your support on our products. This is a 4-in-1 camera, which is compatible with HD-CVI/TVI/AHD/960H Analog CVBS DVR systems from any brands.You will need to check with the seller of your DVR to see if it's one of the above 4 types of DVRs, if yes the camera is compatible. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-03 |
| Is this compatable with a swann dvr4-4200 4 channel system? | 2023-03-03 | all i can say is it should be i am using a dome type with mine | joseph | 2023-03-03 |
| Monitor reads unauthorized user. How do i login to my monitor and access the main menu? | 2023-02-22 | Dear friend, Thank you so much for your support on our products. Could you tell us if you are using sub-account to login the DVR system? If yes, maybe you didn't set up the authorities for your sub-account, so you can't do anything. We suggest you use the administrator account to login the DVR system. (The default username of administrator is admin, the password is set up by yourself). Then you can go to DVR's Main Menu > Set up > User > Add to add a new sub-account, then click "Authority" to set up the authorities for your sub-account. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-23 |
| Does anyone have a solution for the beep mine is making? I have had it for almost a year and it just started beeping every so often? | 2023-01-06 | Dear friend, Thank you so much for your support on our products. If you could refer to belwo link for reference about the DVR and NVR keep beeping. https://supports.zositech.com/hc/en-us/community/posts/11874201461145-FAQ-about-DVR-NVR-Keeps-Beeping Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-06 |
| Are the cameras 5mp or 2mp? | 2023-04-15 | Dear friend, Thank you so much for your support on our products. The cameras are 5mp.Thanks Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-15 |
| Necesito internet para grabar? | 2023-04-27 | El internet es para poderlas ver desde tu celular y para grabar solo hay q instalar el disco duro y configurarlo | Alex García | 2023-04-27 |
| Necesito internet para grabar? | 2023-04-27 | Sí | tony heredia | 2023-04-27 |
| Necesito internet para grabar? | 2023-04-27 | No, las cámaras van conectadas directamente al equipo y graba en el disco duro. Necesitas internet para ver las cámaras en vivo desde tu celular | Carla Viliella | 2023-04-27 |
| Necesito internet para grabar? | 2023-04-27 | Dear friend, Thank you so much for your support on our products. It doesn't need internet to record. You can connect the DVR to TV or desktop computer monitor to playback the recording. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-27 |
| I have two Cameras not working where can I get a replacement camera? | 2022-03-25 | Here on Amazon. Type zosi cameras in the search bar, and scroll until you find the 1 you are looking for. Know your setup, because other cameras are sometimes compatible with different dvrs and nvrs | Jesse | 2022-04-02 |
| Do these zosi Poe cameras come with onvif protocol? | 2023-02-02 | Yes it does | Chin tech | 2023-02-02 |
| Do these zosi Poe cameras come with onvif protocol? | 2023-02-02 | Dear friend, Thank you so much for your support on our products. This camera doesn't support onvif. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-03 |
| Las puedo conextar a 150 pies de distancia | 2023-03-21 | Dear friend, Thank you so much for your support on our products. The camera set come with 60ft cables, if you need to put the cameras 150ft away, you need to connect 150ft cables. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-22 |
| Why are these poe nvr systems cost so much more than dvr systems? it's an $80 difference. | 2023-02-04 | Dear friend, Thank you so much for your support on our products. There are some functional differences between POE systems and DVR systems, and POE systems are generally equipped with higher resolution cameras and more functionality than DVRs. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-05 |
| Can you add more than one hard drive? | 2023-02-27 | Dear friend, Thank you so much for your support on our products. This system comes with 1TB hard drive and just works for only one,the max is 6TB. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-28 |
| Can you add more than one hard drive? | 2023-02-27 | No. You cannot. | Angela Chiguil | 2023-02-28 |
| Is there a be pre install Hard drive? | 2023-05-11 | Dear friend, Thank you so much for your support on our products. Yes, the hard drive is pre installed in the DVR. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-11 |
| Is there a be pre install Hard drive? | 2023-05-11 | I’m not sure what you’re asking but the hard drive is pre installed. | Amazon Customer | 2023-05-12 |
| Is there a be pre install Hard drive? | 2023-05-11 | Yes, it has a 1 TB hard drive | Michael Corbin | 2023-05-16 |
| Does the new version have a built in Hard drive? | 2023-03-25 | The one I bought came with a 1 terabyte hard drive | Ezo17 | 2023-03-25 |
| Does the new version have a built in Hard drive? | 2023-03-25 | No, not built in. just has a 4 tb hdd installed . | Bruce M. | 2023-03-25 |
| Does the new version have a built in Hard drive? | 2023-03-25 | Dear friend, Thank you so much for your support on our products. Yes，it come with 4TB hard drive. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-25 |
| Does the new version have a built in Hard drive? | 2023-03-25 | I don't know. I just bought the Camera's not the dvr system. Camera's have great view day and night. Great for the price. | Kevin | 2023-03-27 |
| will these work with a 720p CVI system? | 2022-01-24 | Dear friend, Thank you so much for your support on our products. Yes, this camera work with 720p CVI system. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-01-25 |
| What is the sensor size of the cameras? 1/2.5 inch, 1/2.8 inch, or 1/3.0 inch? | 2021-09-30 | Which sensor , are younasking for the motion sensor or IR sensors | mike | 2021-09-30 |
| My recorder starts new recording at midnight how do I change that | 2022-09-21 | Dear friend, Thank you so much for your support on our products. Please check whether your system is in motion detection mode instead of full time recording mode. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-09-22 |
| Will the zosi c289 wireless auto tracking ptz camera outdoor, work with the zosi 1080p h.265+ home security camera system,5mp lite 8 channel? | 2023-05-29 | Dear friend, Thank you so much for your support on our products. You can use the wireless camera C289 separately. It can only be connected to ZOSI Wireless NVR: ZR08JP / ZR08PR / ZR08RP / ZR08LL, the camera and NVR must be connected to the same router. Please check below link for reference. https://supports.zositech.com/hc/en-us/articles/4402765885837-Can-I-Connect-the-Zosi-C289-Camera-to-the-Zosi-ZR08JP-ZR08PR-ZR08RP-ZR08LL-NVR-System Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-30 |