| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Do i have to purchase alexa? can all voice commands go through siri? i am clueless | 2022-06-16 | Neither Alexa nor Siri work with this product as far as I know. | Glen A. Glasscock | 2022-06-16 |
| Do i have to purchase alexa? can all voice commands go through siri? i am clueless | 2022-06-16 | No. You view each camera's image or review recorded movie clips using Eufy's smartphone app. I've never tried to use Alexa or Siri with the system. | FJB | 2022-06-16 |
| Do i have to purchase alexa? can all voice commands go through siri? i am clueless | 2022-06-16 | No you do not. I have three of the Eufy Systems and I didn’t buy Alexa. I don’t even use a voice command for mine. I just use my iOS device or computer to do whatever ever I need too. | WILLIAM W ROBERTS | 2022-06-16 |
| Do i have to purchase alexa? can all voice commands go through siri? i am clueless | 2022-06-16 | Sorry........can't help you because my husband takes care of the cameras; however, we did not purchase Alexa. | Rusty181 | 2022-06-17 |
| Do i have to purchase alexa? can all voice commands go through siri? i am clueless | 2022-06-16 | I’m not sure exactly what you mean but we use our phones to speak to people, and view the cameras and receive alerts. We’ve never used our Alexa. | Lori Buterbaugh | 2022-06-17 |
| Es compatible con HomeKit? | 2022-06-05 | We are sorry that it can't be compatible with Homekit. | EufyHome | 2022-06-06 |
| I am on a community wifi at my apartment will it still be able to connect i had to purchase a separate wifi for my nest cams | 2021-10-23 | Home base uses an ethernet connection and talks to the cameras on it's own protocol. If everyting needs to go wi only, a Eufy Solo camera or another all in one may be better for you. | Steven Keil | 2021-10-24 |
| I am on a community wifi at my apartment will it still be able to connect i had to purchase a separate wifi for my nest cams | 2021-10-23 | You have to plug the base station into your WiFi system so if you can get to that T you apartment complex it would work | Handy man | 2021-10-24 |
| Is the homebase considered model #2 or homebase #3? | 2023-06-04 | This would be model #2 | Patricia Lee | 2023-06-04 |
| Is the homebase considered model #2 or homebase #3? | 2023-06-04 | I’m not sure about the 2 or 3 but it’s a complicated system to figure out if your doing it plan on buying the security system what ever it cost per year it doesn’t really work with out paying for the plan | Cherie | 2023-06-04 |
| Is the homebase considered model #2 or homebase #3? | 2023-06-04 | This is a Homebase E. | EufyHome | 2023-06-05 |
| Is the homebase considered model #2 or homebase #3? | 2023-06-04 | Neither. Is model one | Amazon Customer | 2023-06-06 |
| Can i buy a eufy homebase 2 separately. i have recently purchased two solocam e40 cameras not realising i should have purchased a homebase also. | 2021-10-12 | We are sorry that the add-on Homebase is not available now. | EufyHome | 2021-10-13 |
| I have this system and would like to add a camera. i do not see this style sold separately?? i would like the same style i have. if not what is comp | 2022-10-12 | Look on other sites and you can buy the cameras and the home set cheaper then you can just the camera itself | Robert Lee | 2022-10-12 |
| Can you view the live video 24/7 on a small monitor without recording? | 2021-11-23 | I don't know about a small monitor, but I watch live video without it recording on my phone. You also have the option to record if you choose. As you are watching, it will intermittently remind you that "The long duration of this live-view session will drain the batter life more quickly. Do you want to continue?" | Kim | 2021-11-23 |
| Can you view the live video 24/7 on a small monitor without recording? | 2021-11-23 | I guess you could similar to viewing on your phone but the battery wouldn't last long. | Michael C. | 2021-11-23 |
| Can you view the live video 24/7 on a small monitor without recording? | 2021-11-23 | Yes | Alton K. Myatt | 2021-11-23 |
| Why doesn't my sd card fit in the homebase | 2022-09-06 | The camera takes a micro SD card. | Michael C. | 2022-09-06 |
| Why doesn't my sd card fit in the homebase | 2022-09-06 | Maybe because is already one there check the slot maybe is one there already happen to me.. | Amazon Customer | 2022-09-06 |
| Why doesn't my sd card fit in the homebase | 2022-09-06 | Please contact us for further assistance, also, please make sure your sd card is class 10. | EufyHome | 2022-09-06 |
| Will this work with my 5g wifi? I bought a Blink system and it wouldn't hook up. | 2022-02-26 | I have four of these cameras. I had a 4g phone when I purchased them, I just upgraded to a 5g phone and they they work together fine. | S. Parker | 2022-02-27 |
| Will this work with my 5g wifi? I bought a Blink system and it wouldn't hook up. | 2022-02-26 | We are sorry that it can't work with 5G wifi. | EufyHome | 2022-02-27 |
| Will this work with my 5g wifi? I bought a Blink system and it wouldn't hook up. | 2022-02-26 | I’m not sure what you’re asking. The cameras communicate wirelessly with the eufy base. The base is connected to your local area network via Ethernet cable. Access to the cameras or recordings on the micro sd card on the base is through your router. If your router is dual band you should have no problem viewing live or recorded images on 5g. | Teester | 2022-02-27 |
| Will this work with my 5g wifi? I bought a Blink system and it wouldn't hook up. | 2022-02-26 | Yes...it works with 5G. | Louis Ruffin | 2022-02-27 |
| What cameras are compatible with this base? | 2021-12-13 | Eufycam E | S. Parker | 2021-12-13 |
| What cameras are compatible with this base? | 2021-12-13 | Cam E and 2 pro will work. | Amazon Customer | 2021-12-13 |
| What cameras are compatible with this base? | 2021-12-13 | Eufy cameras | Glen A. Glasscock | 2021-12-13 |
| What cameras are compatible with this base? | 2021-12-13 | It can be compatible with Eufycam 2, 2C, 2C pro,2pro and battery doorbell. | EufyHome | 2021-12-14 |
| El homebase station dice que es Region A, pregunto si éste funciona en México? | 2022-11-18 | Sí funciona, tengo uno operando acá en Mexico | Liam… | 2022-11-18 |