| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is the card slot secured by screws? | 2022-06-19 | Yes | Chad-Heather W. | 2022-06-19 |
| Is the card slot secured by screws? | 2022-06-19 | Yes | Amazon Customer | 2022-06-20 |
| Is the card slot secured by screws? | 2022-06-19 | Yes it has a total of 2 small screws, one on each side. You remove the screws and the plate and then you can insert or remove the memory card. | Terry | 2022-06-21 |
| Is this battery powered or wired? | 2022-08-20 | Wired | Chad-Heather W. | 2022-08-20 |
| Is this battery powered or wired? | 2022-08-20 | Wired | Lesi | 2022-08-20 |
| Is this battery powered or wired? | 2022-08-20 | Wired. | Terry | 2022-08-23 |
| Have you looked inside to confirm two antennas have wire? | 2022-08-21 | No. Never had a reason to since connectivity has been strong since installation. | OHB | 2022-08-21 |
| Have you looked inside to confirm two antennas have wire? | 2022-08-21 | There is only one antenna that is functional. | bluesky569 | 2022-08-21 |
| Have you looked inside to confirm two antennas have wire? | 2022-08-21 | No…have been very pleased with everything about this camera so far. Recently relocated to the corner of freestanding garage 50+ meters from router and it still works great. I am a little different…..looking for things that work…not problems | Jim Woody | 2022-08-22 |
| What do I do when the motion notifications no longer work? Restarting, deleting device and reinstalling don't really do anything | 2023-05-26 | Check cable installation | Amazon Customer | 2023-05-26 |
| What do I do when the motion notifications no longer work? Restarting, deleting device and reinstalling don't really do anything | 2023-05-26 | Go on to app and contact them I had that issue once and they were able to fix issue | Frank | 2023-05-26 |
| What do I do when the motion notifications no longer work? Restarting, deleting device and reinstalling don't really do anything | 2023-05-26 | I can only offer that it would be in the settings as to what type of motion and the zone you want recorded. | L. Henry | 2023-05-27 |
| Can cctv will re-record once full automatically on memory card and cloud? | 2023-02-01 | I have a memory card in and it just records over the oldest stuff. at first I would reformat the card every couple weeks when it was almost full but I decided to test it to see if it would record over and it did. | Amazon Customer | 2023-02-02 |
| With sd card will it record the whole past few nights and days or weeks untill its full and then overright when full or just records motion detection? | 2023-02-25 | The memory of the SD card will determine the amount of events it holds but it only saves before and after a motion event. | bluesky569 | 2023-02-25 |
| With sd card will it record the whole past few nights and days or weeks untill its full and then overright when full or just records motion detection? | 2023-02-25 | Yes. I went for the maximum 128GB card. It records until full and then overwrites. | I B Retired | 2023-02-25 |
| With sd card will it record the whole past few nights and days or weeks untill its full and then overright when full or just records motion detection? | 2023-02-25 | Mine just records motion detection, based on parameters I set in the software. YMMV. | OHB | 2023-02-25 |
| With sd card will it record the whole past few nights and days or weeks untill its full and then overright when full or just records motion detection? | 2023-02-25 | After the SD card is full it will start recording over itself again. How many days it records is determined by the size of the SD card. | Rosco | 2023-02-25 |
| With sd card will it record the whole past few nights and days or weeks untill its full and then overright when full or just records motion detection? | 2023-02-25 | It is recording recorded 24 ours automatically erase it after sd Card full 256 GB working for two week | hemin parkhe | 2023-02-25 |
| Can this netvue WiFi camera be linked to Alexa echo 5? | 2022-07-17 | I think so | Amazon Customer | 2022-07-24 |
| Will this camera send email notifications with picture when motion is detected? | 2022-08-07 | Not that I'm aware of. I would not buy again. | Shirl | 2022-08-07 |
| Will this camera send email notifications with picture when motion is detected? | 2022-08-07 | It does not send emails ,But it sends notifications fr you to see. | Ray | 2022-08-07 |
| Why is this version cheaper than the previous one ? | 2022-09-28 | This one is plastic other one is metal and this one is not good | hemin parkhe | 2023-02-25 |
| Does the camera work outside the us (africa)? do you need a us phone number? | 2022-12-14 | Well. It records but it won’t notify when someone walks in to the yard. I would recomend to buy an expensive one with a good quality | FELISA B CASTELLON | 2022-12-14 |
| Will it work with mipc version software. it looks an awfully like that brand | 2023-04-10 | I'm not sure, but these cameras are crap!!! Everytime something happens like someone coming up in yard or a car pulling up it glitches out 🙄 | tara boyett | 2023-04-10 |
| Can you use an external battery to plug in where an outlet isn't available? | 2022-04-24 | I believe so. It runs off regular home current so if you have a battery that provides an equal amount of power it should work. | Alan Armstrong | 2022-04-24 |
| Can i connect it to my tv? | 2023-01-30 | Short answer no, long answer yes? I would be able to do a work around but someone asking this question wouldn’t be able to | Dakota K. | 2023-01-30 |
| This looks exactly like the ebit cameras that i purchased. Will this work with the Ebitcam app? | 2023-02-12 | No clue, but this camera sucks | tara boyett | 2023-04-10 |
| How can i view videos stored on sd card? they are in nvt3 format and i can't find the right software to view them. | 2022-06-29 | I have a CamHi app on my phone where I can view the recorded videos. I just select video on the app and it brings up all the recordings on the sd card and you can select which one to view. | Rosco | 2022-06-29 |
| How can i view videos stored on sd card? they are in nvt3 format and i can't find the right software to view them. | 2022-06-29 | I use both the SS card and the cloud. When you first put the card in, you have to go into the app and format the card. Then you will be able to view it on your phone. | HF | 2022-06-29 |
| How can i view videos stored on sd card? they are in nvt3 format and i can't find the right software to view them. | 2022-06-29 | You have to view recordings using the netvue app on a smartphone or tablet. | Puresound1 | 2022-06-29 |
| How can i view videos stored on sd card? they are in nvt3 format and i can't find the right software to view them. | 2022-06-29 | Yes you can use SD cards and you can view the pictures in the app itself | Todd’s | 2022-06-29 |
| How can i view videos stored on sd card? they are in nvt3 format and i can't find the right software to view them. | 2022-06-29 | My camera came with a software link that works flawlessly on my android phone and W10 PC to see stored video content. It was no extra cost and didn't require a subscription. | OHB | 2022-06-29 |
| Does this have a siren and will it loop record to the SD card? | 2022-07-05 | Yes, it can be set to continuously record and will overwrite old footage for new. You can elect to turn the alarm on, but I keep mine turned off. | The Wolf | 2022-07-05 |
| Does this have a siren and will it loop record to the SD card? | 2022-07-05 | I never set this one up because the instructions are in a foreign language (looks Asian) However the one I bought next does have a loud alarm as well as flashing lights and has a very easy setup. ENSTER 2.4/5ghz WiFi PTZ IP Camera for Home Security, Outdoor 1080P 4X Digital Zoom Pan Tilt Surveillance Metal Speed Dome with Spotlight, 150FT Color Night Vision, Auto Tracking, 2-Way Audio, IP66 | Craig Whitman Sr | 2022-07-05 |
| Does this have a siren and will it loop record to the SD card? | 2022-07-05 | No | John | 2022-07-14 |
| Netvue, I like this camera but I've been told the app has spyware embedded in it. What say you? | 2022-07-23 | I don’t know about Netvue. I have Night Owl my camera’s working perfect and they are installed in my phone. Working perfect. | Lesi | 2022-07-25 |
| Power chord gets loose from the connection point behind camera, how do I fix this , I've purchased otherdrood chords but still same issue, why???. | 2022-03-15 | I'm not sure why this happens but I tape my connections to help with weather so that mite be a way to help your problem | gary | 2022-03-15 |
| Power chord gets loose from the connection point behind camera, how do I fix this , I've purchased otherdrood chords but still same issue, why???. | 2022-03-15 | I've never had this issue with any netvue products. Do you move your cameras a lot ? | Jeremiah Embry | 2022-03-16 |
| Netvue cloud service, price starts from $5.99, what do you get with that? | 2022-09-22 | We never used it. Just put a SD card in the camera and connected to our wifi network. Set up alerts for ALL and can watch live or respond to alerts as necessary. Works quite well for us. | OHB | 2022-09-22 |
| Netvue cloud service, price starts from $5.99, what do you get with that? | 2022-09-22 | Your video is recorded and you can pull it up on their website to view. You could also purchase a micro SD to insert in your camera which will do the same thing and not have to pay for their cloud service. The advantage of the cloud all video is stored indefinitely but the SD is recorded over itself after a certain time according to amount of memory it has. | Rosco | 2022-09-22 |
| Does this have a spot light? If so then is it one that will let me see around me when I take my dogs out at night? | 2022-06-21 | No | Puresound1 | 2022-06-21 |
| Does this have a spot light? If so then is it one that will let me see around me when I take my dogs out at night? | 2022-06-21 | Yes but it is infrared LED spot lights. You won't see it perhaps a low red glow, not at all to see by but for the camera itself very bright. Still worth it. | Captain | 2022-06-21 |
| Does this have a spot light? If so then is it one that will let me see around me when I take my dogs out at night? | 2022-06-21 | This camera has infrared lights that will allow you to see what the camera records but the light will not be visible to you while your outside | James9873 | 2022-06-21 |
| Does this have a spot light? If so then is it one that will let me see around me when I take my dogs out at night? | 2022-06-21 | No spotlight but it does move a little bit when you view it through the app. It does have a wide view | Todd’s | 2022-06-21 |
| Does this have a spot light? If so then is it one that will let me see around me when I take my dogs out at night? | 2022-06-21 | Video could not be loaded | Jose Tejeda | 2022-06-22 |
| Does this have a spot light? If so then is it one that will let me see around me when I take my dogs out at night? | 2022-06-21 | Sorry no spotlight, no motion you have to get a subscription for motion. | Very Satisfied… | 2022-06-29 |
| Can I monitor this camera from any other WiFi or network on my phone? | 2022-12-30 | yes, as long as you have cellular or wifi signal you can access the camera on the app no matter where you are. | L. Henry | 2023-05-27 |
| Can I use camera with just a lab cable? | 2023-01-14 | I don't know what a lab cable is. It comes with everything needed to set up. | L. Henry | 2023-05-27 |
| Puedo colocarle una tajeta SD de 512gb | 2022-05-29 | Se q con 128g trabaja muy bien. | Robert Ruiz | 2022-05-29 |
| Does this camera have smart human detection or does it go off at every slightest move | 2022-10-12 | You can adjust settings for the detection sensitivity, but it can go off frequently. The other thing I found is that tech support in the US is non-existent, so be prepared to not have help if you run into trouble. I’ve tried contacting them through several avenues and no responses or actual contact made. | Tara Hicks | 2022-10-12 |
| Does this camera have smart human detection or does it go off at every slightest move | 2022-10-12 | this camera has smart human detection and I'm using this camera over a year never go off. but it stops recording if the Wi-Fi does not work. | md rokibul | 2022-10-12 |
| Does this camera have smart human detection or does it go off at every slightest move | 2022-10-12 | This does not have very smart human detection for me. I have it set to detect only humans and pets at a doorway, but it gets set off by every passing vehicle light, insect, etc. | J | 2022-10-12 |
| Does this camera have smart human detection or does it go off at every slightest move | 2022-10-12 | Yes | Lesi | 2022-10-17 |
| Will it connect to my existing wireless security system, I have a Jooan 8 camera wireless system but only 7 cameras? | 2022-12-04 | Only if both products use the Netvue app. It’s still “possible” but would require Ethernet cable. If Joanns app has a way to add the camera and the QR code works it’s possible. Your best bet is to stick with the same brand as to not have issues. These cameras are great though, mines outside surviving a maine winter | Dakota K. | 2022-12-04 |
| ¿se pueden visualizar las camaras y su grabacion en memoria SD en un navegador web? | 2023-03-27 | No, according to netvue this model isn't compatible with web browser | liTool | 2023-03-27 |
| Is there a monthly or annual fee? | 2023-06-20 | If you just use micro SD cards no but if you opt to use with iCloud you just pay the iCloud fee | Frank | 2023-06-20 |
| Is there a monthly or annual fee? | 2023-06-20 | Yes, there are several subscription plans to monitor and record events. | L. Henry | 2023-06-20 |
| Is there a monthly or annual fee? | 2023-06-20 | Depends. You can sign up for continuous recording access or just put a cars in it and get access to approximately a month of recording. I have 4 of these cameras and don't do the monthly fee. I love mine. I had a theft and was about to pull it up on my camera and show the police and they were able to retreave my stolen property. | Julie Martin | 2023-06-20 |
| Why are you fraudulently stating two antennas when there is only one? If you own these, look inside the shell when you insert mini sd, no wire 2 | 2022-08-19 | I order 2 cameras, and both have 2 antennas | Antonio Froio | 2022-08-19 |
| hola la aplicación de visualización es gratuita ¿? y permite ver lo grabado en la tarjeta de memoria ¿? | 2022-11-24 | El uso del app es gratis,pero el almacenamiento de video no. Con lq tarjeta el almacenas todo Video para su uso personal. Y permite desde el app ver lo q tienes n la tarjeta sin tener q desmontarla. Necesitas coneccion wifi para la camara. | Robert Ruiz | 2022-11-28 |
| How us the camera powered. Ie battery, solar, dc power supply? | 2022-07-21 | you have to run power to it... | Maria Patterson | 2022-07-21 |
| How us the camera powered. Ie battery, solar, dc power supply? | 2022-07-21 | Electricity. I will have to return it. It looks complicated for me plus no English instructions. Good thing I know Spanish. The other two languages are not English. | Amazon Customer | 2022-07-24 |
| How us the camera powered. Ie battery, solar, dc power supply? | 2022-07-21 | It is powered by an electrical cord. | Jackie Fretwell_Z | 2022-07-26 |
| I’m the comparison to other cams it’s says battery powered and in other descriptions it says not battery powered, I hate having to look at every descr | 2022-08-01 | This is not battery powered. | Dakota K. | 2022-08-01 |
| I’m the comparison to other cams it’s says battery powered and in other descriptions it says not battery powered, I hate having to look at every descr | 2022-08-01 | The camera is not battery powered it plugs into regular 110/115 V house current. | John | 2022-08-01 |
| I’m the comparison to other cams it’s says battery powered and in other descriptions it says not battery powered, I hate having to look at every descr | 2022-08-01 | It has to be plugged in. | Xavier | 2022-08-04 |
| At the lowest motion sensitivity, camera detects shadows from sun, bugs directly on the lens... but not people... anyone else have this problem??? | 2022-07-31 | Wired | Chad-Heather W. | 2022-08-20 |