| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does this come with mounting hardware? | 2021-08-07 | you can mount it directly on the wall or ceiling. | ESS Europe | 2021-08-07 |
| Does this come with mounting hardware? | 2021-08-07 | Yes, it's behind the circular cover plate | Steve S | 2021-08-07 |
| Does this come with mounting hardware? | 2021-08-07 | Yes | Ralph A. | 2021-08-07 |
| Does this come with mounting hardware? | 2021-08-07 | very minor just few screws with drywall anchors may want to get something depending on where you are wanting install them | Amazon Customer | 2021-08-09 |
| Will this work with the Hm241 system | 2021-08-21 | this camera will not work on a heimvision system | Amazon Customer | 2022-02-17 |
| does this do pan & tilt? | 2022-04-13 | No | Amazon Customer | 2022-04-13 |
| does this do pan & tilt? | 2022-04-13 | No | Ralph A. | 2022-04-13 |
| does this do pan & tilt? | 2022-04-13 | No. That’s a quality of a PTZ (Pan-Tilt-Zoom) camera. This is a fixed lens camera. All movements are made manually with your hand | 3y3c0ugh | 2022-04-13 |
| does this do pan & tilt? | 2022-04-13 | no. this is a fixed lens camera. 2.8mm. it is not motorized | Amazon Customer | 2022-04-13 |
| does this do pan & tilt? | 2022-04-13 | No, that would be a PTZ camera you are looking for. | NetView | 2022-04-13 |
| does this do pan & tilt? | 2022-04-13 | no. you need a PTZ camera | ESS Europe | 2022-04-14 |
| Can you see ir at night | 2021-07-10 | Yes, the IR is visible at night | Actiview CCTV | 2021-07-10 |
| Can you see ir at night | 2021-07-10 | Yes. | Crash | 2021-07-10 |
| Can you see ir at night | 2021-07-10 | Yes | ESS Europe | 2021-07-11 |
| Is this a poe camera | 2021-12-06 | Yes it is Poe | Michal Szpreglewski | 2021-12-06 |
| Is this a poe camera | 2021-12-06 | Yes | NetView | 2021-12-06 |
| Is this a poe camera | 2021-12-06 | yes | ESS Europe | 2021-12-06 |
| Is this a poe camera | 2021-12-06 | Yes | Ralph A. | 2021-12-06 |
| Does the CCP have back door access to these cameras? | 2022-04-05 | if they did, would it matter? do you think they are interested in your home network? probably not. would i install them at a bank? probably not. | Amazon Customer | 2022-04-13 |
| Does the CCP have back door access to these cameras? | 2022-04-05 | Who knows....there have been well-publicized articles about some Chinese cameras, including Hikvision by name. I continue to use them because the price:performance ratio is very good, but I specifically block each of them from internet access at my router. I also do not use port forwarding (I use VPN for remote access). You should assume these are very easily hacked and not secure, hence some protective steps. | Grand | 2022-04-26 |
| I have the heimvison nvr system, is this compatible? | 2021-11-26 | probably not. the video might work, but the motion detection and other analytics probably wouldnt be compatible. | Amazon Customer | 2022-04-13 |
| I have a dvr with 16 channel input via bnc but it also has 1 rj45 input. can i get this to work on that dvr? | 2022-02-17 | it depends. What is the model number? please contact us direct | ESS Europe | 2022-02-17 |
| I have a dvr with 16 channel input via bnc but it also has 1 rj45 input. can i get this to work on that dvr? | 2022-02-17 | It’s possible but need add IP cameras through external POE switch | Actiview CCTV | 2022-02-17 |
| I have a dvr with 16 channel input via bnc but it also has 1 rj45 input. can i get this to work on that dvr? | 2022-02-17 | what model is your DVR? if it is a turbo hd model, no IP cameras would be able to be added. if it is a hybrid or tribrid model, you can add a designated number of IP cameras to the unit using an external POE switch. respond with your DVR model number and ill tell you what you can or cannot add. | Amazon Customer | 2022-02-17 |
| Does it support dynamic dns to access the camera remotely? | 2022-05-23 | Yes. You can use dyndns or any free DDNS severs | Actiview CCTV | 2022-06-12 |
| Does this camera record audio? | 2022-06-12 | No this model doesn’t support audio | Actiview CCTV | 2022-06-12 |
| Does this camera record audio? | 2022-06-12 | If you buy it from us Yes. We will send you the latest version that has audio | ESS Europe | 2022-06-12 |
| Does this camera record audio? | 2022-06-12 | No, this camera does not have a microphone | NetView | 2022-06-13 |
| This is a heads up to the seller: the product description says the power source is "battery". shouldn't it say power over ethernet? | 2023-04-11 | Thanks for pointing this out for future buyers. You are correct, the camera can only be powered via Power Adapter or Power Over Ethernet (POE). We have submitted a request to change this on Amazon's end, however the changes do not always reflect as what is displayed on the listing is often modified by multiple sellers. | NetView | 2023-04-11 |