| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Why the spotlight doesn't come on when motion detector is activated? The camera works fine but the lights will only come on when I turn them on manua | 2023-01-23 | It is a total least time the Floodight is a disaster including their support people I suggest you start looking for another system Ring will soon be out of business in my opinion I have waist hours my my time and after 6 months they have no replacement or solution for my Camera tha still not working | MAJOR GARY FOSTER | 2023-01-26 |
| How do I purchase ring protection plan | 2022-12-10 | Don’t Purchase they do will not work My floodlight has Been down over 6 months aand all they offered was I could purchase another one for 30% off. I’m finished with Ring and if you’re smart I suggest you get out and look for another camera system | MAJOR GARY FOSTER | 2023-01-26 |
| Will this spotlight cam still works if it gets rained outside? | 2023-03-31 | Yes, it is an outside unit. | Israel Rigal | 2023-03-31 |
| Will this spotlight cam still works if it gets rained outside? | 2023-03-31 | Yes the Ring cam still works in rainy conditions. It dies not function well in extremely cold weather. | ckb | 2023-03-31 |
| Will this spotlight cam still works if it gets rained outside? | 2023-03-31 | Yes this camera works rain, sleet or snow | W. Tyrone Montgomery | 2023-03-31 |
| Will this spotlight cam still works if it gets rained outside? | 2023-03-31 | Works great in all weather. | Corey1957 | 2023-03-31 |
| Will this spotlight cam still works if it gets rained outside? | 2023-03-31 | Yes but there are better ones. Stay away from Ring | Vegas Critic123 | 2023-03-31 |
| Will this spotlight cam still works if it gets rained outside? | 2023-03-31 | Yes, it is an outdoor camera. | Zoey | 2023-03-31 |
| Will this spotlight cam still works if it gets rained outside? | 2023-03-31 | Yes..It is sealed very well. | Philip | 2023-03-31 |
| Will this spotlight cam still works if it gets rained outside? | 2023-03-31 | Yes. It is waterproof | Kelwin Hagen | 2023-03-31 |
| Will this spotlight cam still works if it gets rained outside? | 2023-03-31 | Yes | Anita C. | 2023-03-31 |
| How bright is the light compared to a normal spot light on a house? | 2023-03-10 | Mine is as bright as a spotlight. | Anita C. | 2023-03-10 |
| How bright is the light compared to a normal spot light on a house? | 2023-03-10 | Is say very close to same | lucky1 | 2023-03-10 |
| How to Link my ring camera with Amazon protection plan | 2022-12-12 | Don’t waste your money my Floodlight camera has been down over 6 months and I’m looking at other systems they are charging twice for the protection and they have not fixed it also. I suggest you look for another system | MAJOR GARY FOSTER | 2023-01-26 |
| Is the light in the cam white daylight or yellow light? | 2023-03-24 | Daylight | Anita C. | 2023-03-24 |
| Is the light in the cam white daylight or yellow light? | 2023-03-24 | Bright white | Philip | 2023-03-24 |
| Is the light in the cam white daylight or yellow light? | 2023-03-24 | White | Zoey | 2023-03-24 |
| Is the light in the cam white daylight or yellow light? | 2023-03-24 | The light is a bright white light. | ckb | 2023-03-24 |
| Is the light in the cam white daylight or yellow light? | 2023-03-24 | White light | iamaxxer | 2023-03-24 |
| Is the light in the cam white daylight or yellow light? | 2023-03-24 | It is a day light type of light | Israel Rigal | 2023-03-24 |
| Is the light in the cam white daylight or yellow light? | 2023-03-24 | White | Carmen | 2023-03-24 |
| How long does it take to charge the battery? i just received my ring camera today. it has been charging for 6+ hours. is that typical? | 2023-05-17 | Yes that’s typical if it’s completely ran doen | Anita C. | 2023-05-18 |
| How long does it take to charge the battery? i just received my ring camera today. it has been charging for 6+ hours. is that typical? | 2023-05-17 | Yes I seem to recall the Ring camera with the security light took quite a while to charge. It was much longer than the doorbell cam to charge. Hope this is helpful. | ckb | 2023-05-18 |
| I need extra camera for Ring doorbell 3, camera to work off front camera, for back door, is it possible? | 2022-12-10 | I doubt it, mine is still Down for the last 6 month and they only offered 30 % . off to buy another POS | MAJOR GARY FOSTER | 2023-01-26 |
| How bright is the light? | 2023-05-31 | You are better off holding a candle | ROY MALONEY | 2023-05-31 |
| what charging port of the camera？ dc3.5mm or type-c？ | 2022-12-17 | I suggest you start looking a better camera system. Ring has no support engineering people and no answer mine after 6+ Months and many wasted hours es not work and they only offered me 30% discount f I buy a new one their protection insurance is waste of money | MAJOR GARY FOSTER | 2023-01-26 |
| I am very disappointed their new battery cameras are still only on 2.4ghz. i am waiting to upgrade my cameras until they use 5ghz. any idea when? | 2023-01-26 | I have no idea Mine quit recording when it has motion. I’ve Hadith four years now . I have had theirs protection insurance and all they have offered is 30% off if bout a replacement camera with in 5 days it is my opinion that the cameras are only good for 4 years and you to replace them. Their support is terrible and they would answer my request for help. And they are still charging me twice fr protection on my cameras. I’m looking at cameras. I suggest you d the same. Thy Ring cameras are good for 3-4 years | MAJOR GARY FOSTER | 2023-01-26 |
| Is it the same kind of rechargeable battery for ring doorbell cam? | 2022-11-11 | Yes | Jeffrey D Cooper | 2022-11-11 |
| How far can it tilt or pivot down? I want to install on a side of the house where foot traffic comes from path at the side of the house. | 2023-05-18 | Has alot of movement..also software programable..for angle and distance..mine is mounted the same as you are discribing | Philip | 2023-05-18 |
| How far can it tilt or pivot down? I want to install on a side of the house where foot traffic comes from path at the side of the house. | 2023-05-18 | It doesn’t pivot up/down but it does move right/left. Great wide view!! | Marilyn Havenner | 2023-05-18 |
| How far can it tilt or pivot down? I want to install on a side of the house where foot traffic comes from path at the side of the house. | 2023-05-18 | It tilts down to where I can see almost to about two feet from wall | Israel Rigal | 2023-05-18 |
| Will this u200ecamera work with power cord attachment #53-023035 ? | 2023-04-05 | A power cord to charge ,no. | Carmen | 2023-04-05 |
| Will this u200ecamera work with power cord attachment #53-023035 ? | 2023-04-05 | The only power I believe you can use is a solar panel from Ring. I have them for my battery powered cameras. It works great. | Amazon Customer | 2023-04-05 |
| How long it will take to fully charge the battery for the first time? | 2022-11-27 | Mine took about 8 hours to fully charge. I purchased extra batteries and a charger so I can swap them out. | STEVEN J PALEWSKI | 2022-11-27 |
| How long it will take to fully charge the battery for the first time? | 2022-11-27 | Not sure I plugged it in over night and in the morning it was ready to go | Amazon Customer | 2022-11-27 |
| How long it will take to fully charge the battery for the first time? | 2022-11-27 | about 24 hours | howard r heim | 2022-11-27 |
| What other device can i have my ring doorbell hook up to | 2022-11-14 | Ours is connected to one over the garage. | K | 2022-11-14 |
| I had a previous mount above my back door. Will this be able to use the standard screw in (remove the mount that comes with unit)? | 2023-05-30 | As long as it fit will do the job fine and make sure it’s flush with the bracket any screws will be fine I think… only lock screw is the one hard to replace. Hope it help you! | Quy Le | 2023-05-31 |