| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Are these colored? i hooked it up and they are black and white. how do i or can i fix this. | 2023-06-08 | Should be color unless the view is too dark and it switched to night mode. | some random dude in Texas | 2023-06-08 |
| Are these colored? i hooked it up and they are black and white. how do i or can i fix this. | 2023-06-08 | The day vision on this camera is color and night vision is black and white. Regarding this issue, please contact our technical support, they will help you, please don't worry. This is the way to service touch: 1. To get faster technical support, you may also contact us via ANNKE live chat. ANNKE live chat is available from 4:00 am-10:30 am, Monday to Friday, (Eastern Standard Time, UTC−5) on this website: https://helpchat.annke.com/live/ 2. Email Support: support@annke.com We are always here to provide 1-on-1 support to you! | Security ANNKE Technology | 2023-06-09 |
| I need to replace the receiver antennas can i use 4g antennas? i have the annke model n441b1t | 2022-10-06 | Sorry, the camera doesn't work with your receiver, would you please give us the more detailed information for the annke model n441b1t via Amazon message? Then we will check if we can recommand a suitable one. | Security ANNKE Technology | 2022-10-19 |
| Is it compatible with Samsung sdh-b70441? | 2022-10-23 | check with manufacturer. It was compatible with my unit . just need to use the wires that come with it, because the plug ends that go in the camera might not match the old camera wire. .I ust swapped wires and all is great. produces a great picture. | C | 2022-10-24 |
| Is it compatible with Samsung sdh-b70441? | 2022-10-23 | According to the your information, we did not find some data in the internet, so we could not make sure of the compatibility. The camera can work with the 2MP DVR or above 2MP DVR, and supports TVI signal format. If your DVR meets the resolution and signal type, the camera can work with your DVR. | Security ANNKE Technology | 2022-10-24 |
| How can I claim warranty for my camera that stopped working within the first year of purchase? | 2022-08-20 | Don't worry, we are willing to offer the aftersale solution warranty after confirming the issue. Would you please contact us to make a confirmation? This is the way for service touch: 1. Call us at +1 833 717 0187, +1 833 717 0187 Free Call for the US and CA Toll Calls in Other Areas 8 am - 8 pm, EDT, Weekday Language: English, Spanish, German 2. Start a live chat with ANNKE experts at https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=annke.zendesk.com， available during 5:30 pm - 8:30 am, PST, Weekday. 3. Email Support: support.annke.com We are always here to provide 1-on-1 support to you! | Smart Home Brand Store US | 2022-08-22 |
| Will this camera works without Dvr? | 2022-09-16 | Sorry, the cameras must work with a 2MP DVR or higher than 2MP DVR and support the TVI signal output. We recommend the complete kit:https://www.amazon.com/gp/product/B08FTG6MTK | Security ANNKE Technology | 2022-09-16 |
| will these work on a night owl system? | 2022-06-09 | This camera needs to work with a DVR above 2MP, and the DVR needs to support the TVI signal format. | Security ANNKE Technology | 2022-06-09 |
| will these work on a night owl system? | 2022-06-09 | Yes they did with mine. | Jorgy1911 | 2022-06-09 |
| Will these cameras work on my annke dn81nb system? | 2023-03-02 | These cameras are not compatible with DN81NB. | Security ANNKE Technology | 2023-03-03 |
| Will these cameras work with my samsung dvr model# sdr 74301n? | 2022-07-17 | The camera needs to work with the 2MP or above 2MP DVR, also, the DVR needs to support the TVI signal type. If your DVR meets up the resolution and signal type, the DVR can work with the camera. In order to better confirm the compatibility, we suggest that you can contact our shop customer service to help you via Amazon message. | Security ANNKE Technology | 2022-07-18 |
| Does it rotate? | 2022-10-07 | Sorry, it is unable to rotate, but you can adjust the angle by hand. | Security ANNKE Technology | 2022-10-09 |
| Are these cameras compatible with an ADT system? | 2023-04-04 | We need to confirm the specific system model to confirm whether it is compatible, so please contact our customer service or technical support to confirm. This is the way to service touch: 1. To get faster technical support, you may also contact us via ANNKE live chat. ANNKE live chat is available from 4:00 am-10:30 am, Monday to Friday, (Eastern Standard Time, UTC−5) on this website: https://helpchat.annke.com/live/ 2. Email Support: support@annke.com We are always here to provide 1-on-1 support to you! | Security ANNKE Technology | 2023-04-05 |
| Which cameras will work with my dn81nb system | 2023-03-03 | This camera is not compatible with DN81NB. | Security ANNKE Technology | 2023-03-06 |
| Will they work with dt81dp dvr ? | 2022-02-23 | yes | Happy Feet | 2022-07-10 |
| Are these compatible with an lts dvr system | 2022-08-21 | yes | johnny | 2022-08-21 |
| Are these compatible with an lts dvr system | 2022-08-21 | If the resolution of this DVR is greater than or equal to 2MP and the DVR supports TVI signal type, then they can be compatible. | Security ANNKE Technology | 2022-08-22 |
| Will these work on night owl wired 1080p analog system? | 2023-03-10 | I don’t think so. Annke uses their own system, and some Annke systems don’t work with other Annke software. That’s about all I can say. I have two different Annke cameras, and they are not cross compatible with the Annke software apps. | James C. Hyde | 2023-03-10 |
| Will these work on night owl wired 1080p analog system? | 2023-03-10 | The resolution of this camera is 1080P, and the signal format supports TVI/AHD/CVI/CVBS. If your DVR also supports these 4 signal formats, it is theoretically compatible. | Security ANNKE Technology | 2023-03-13 |
| Do the IRs glow red? | 2022-04-16 | Yes they do, very clear at night. | Happy Feet | 2022-04-16 |
| Do the IRs glow red? | 2022-04-16 | Yes, they do. | John P | 2022-04-16 |
| Do the IRs glow red? | 2022-04-16 | Yes | melvina s. | 2022-04-16 |
| Do the IRs glow red? | 2022-04-16 | Yes, that is right. | Security ANNKE Technology | 2022-04-18 |
| Would any microphone work with these? Or which one do you recommend buying? | 2022-08-10 | Sorry, the camera doesn't have an audio port. So it is unable to work with the microphone. We recommend this whole system with audio, please check https://www.amazon.com/dp/B0B7B8KHBZ Each camera built-in mic and it can record audio. | Security ANNKE Technology | 2022-08-11 |
| Will these cameras work on the h.265+ 5mp lite dvr? | 2022-11-26 | The resolution of this camera is 2MP, and the supported video formats are TVI/AHD/CVI/CVBS. Usually can support compatible with the 5mp lite DVR. | Security ANNKE Technology | 2022-11-28 |
| Will these cameras work on the h.265+ 5mp lite dvr? | 2022-11-26 | The resolution of this camera is 2MP, and the supported video formats are TVI/AHD/CVI/CVBS. Usually can support compatible with the 5mp lite DVR. | Smart Home Brand Store US | 2022-11-28 |
| Will these camers work with dt81dp | 2022-02-23 | yes | Happy Feet | 2022-07-10 |
| Will these cameras work with ezviz system that reqire add on cameras to have onvif? Does these cameras have onvif | 2022-09-14 | The cameras don't support onvif. The cameras need to work with the 2MP DVR or higher than 2MP DVR, also supporting the TVI signal output. So the cameras are unable to work with your ezviz system. | Security ANNKE Technology | 2022-09-15 |
| can these cameras be hooked up with out dvr | 2022-12-13 | These analog cameras do not support stand-alone use, they need to be connected to a DVR for use. | Security ANNKE Technology | 2022-12-14 |
| Are these cameras compatible with your annke dt61gb system dvr | 2023-04-25 | these cameras can be compatible with DT61GB. | Security ANNKE Technology | 2023-04-26 |
| Are these bullet cameras compatible with an lts dvr | 2022-08-21 | yes | johnny | 2022-08-21 |
| Are these bullet cameras compatible with an lts dvr | 2022-08-21 | If the resolution of this DVR is greater than or equal to 2MP and the DVR supports TVI signal type, then they can be compatible. In order to better confirm the compatibility, we suggest that you can contact our shop customer service to help you via Amazon message. | Security ANNKE Technology | 2022-08-22 |
| What kind of wire? wondering if i can hook these up to a dvr i already have? | 2022-09-02 | I don't know the answer but you can go on line to ANNKE and they can answer it, or check with the Best Buy Geeks, they know a lot ..And can point you in the right direction | C | 2022-09-03 |
| What kind of wire? wondering if i can hook these up to a dvr i already have? | 2022-09-02 | It is the coaxial cable, and you can still hook up to a DVR that you already have. | Security ANNKE Technology | 2022-09-05 |
| how does it work with zosi dvr | 2023-03-25 | We need to confirm the specific DVR model to confirm whether it is compatible, so please contact our customer service or technical support to confirm. This is the way to service touch: 1. To get faster technical support, you may also contact us via ANNKE live chat. ANNKE live chat is available from 4:00 am-10:30 am, Monday to Friday, (Eastern Standard Time, UTC−5) on this website: https://helpchat.annke.com/live/ 2. Email Support: support@annke.com We are always here to provide 1-on-1 support to you! | Security ANNKE Technology | 2023-03-27 |
| What length wires is included in the package | 2022-07-10 | 60 ft | Happy Feet | 2022-07-10 |
| What length wires is included in the package | 2022-07-10 | 60 feet. | John P | 2022-07-11 |
| What length wires is included in the package | 2022-07-10 | The length of the BNC cable is 18M(60FT). | Security ANNKE Technology | 2022-07-11 |
| Would these work with the dw81kd dvr? i'm looking to buy these as a back up set of cams. in case the set that came with my annke system dies. | 2022-04-17 | Yes, it can work with the DW81KD DVR. | Security ANNKE Technology | 2022-04-18 |
| Are these cameras compatible with safevant dvr k8208-w? | 2022-08-15 | Hi, friend. We didn't search the specific parameters of your dvr online. Could you please send us a link of your dvr when purchasing the product at that time to confirm? | Smart Home Brand Store US | 2022-08-16 |