| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Will this work with current Zosi poe Dvr that my fixed cameras use? | 2023-04-13 | Dear friend, Thank you so much for your support on our products. Yes, this camera can be connected to Zosi POE NVR. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-14 |
| Will this work with current Zosi poe Dvr that my fixed cameras use? | 2023-04-13 | It would only work on the 4k zozi NVR. Not tge old model i try upgrading the software and wouldn't give me the tilt fetures | Amazon Customer | 2023-05-26 |
| can i replace a couple bullet cameras with other wider angle cameras | 2022-10-26 | yes you can just as long as the connections are the same type. | Mike Pardue | 2022-12-03 |
| It will be nice to include the angle and fps in the description.? | 2023-03-16 | Dear friend, Thank you so much for your support on our products. The camera's angle is about 90 degree and cameras are 30FPS Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-16 |
| I can not set up my alarm on the phone, followed the instructions on the YouTube video but don't have the buttons where she is talking from, need help | 2023-04-21 | I'm just as confused as u are. I keep resetting system up works ok for a while. I constantly have to keep calling zosi tech good luck | Robert p. Harry | 2023-04-21 |
| I can not set up my alarm on the phone, followed the instructions on the YouTube video but don't have the buttons where she is talking from, need help | 2023-04-21 | Hi, I don't have the system you have, I bought just the universal type cameras for a different system than you have. I can only suggest You Tube if tech support is not available. | RANDY THOMPSON | 2023-04-21 |
| I can not set up my alarm on the phone, followed the instructions on the YouTube video but don't have the buttons where she is talking from, need help | 2023-04-21 | Dear friend, Thank you so much for your support on our products. Please connect the NVR to a monitor to set up the alarm. You can check below link to set up the alarm. https://supports.zositech.com/hc/en-us/articles/7367265126681-C306PK-ZR08AP-How-to-Setup-Siren-Light-Alarm-Video- Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-22 |
| Will this system "zosi c306pk 8ch" work with an internet connectuon that is only "dianamic"? | 2023-03-31 | If you mean DHCP - dynamic IP address, yes, as that's taken care of by the network / router. BUT, please be warned, the DVR box is hard to work with - as it doesn't recognize a keyboard though it's plugged into one of the USB ports, and a mouse sort of works. | World Kangaroo | 2023-04-10 |
| Can one attach external hard drive ? | 2022-08-13 | Dear friend, Thank you so much for your support on our products. Sorry it can't connect to external hard drive. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-08-13 |
| The app for smart phone and the software for pc. it seems to me the policy states it is governed by people's republic of china. why? i am in usa | 2023-01-29 | Dear friend, Thank you so much for your support on our products. As the software is developed by our R&D team in China, please rest assured that you will be able to use it in the US as well. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-31 |
| can i use this system hard wired only without wifi? | 2022-12-30 | This we purchased is hard wired to cameras unit itself is wifi or hard wired | Amazon Customer | 2022-12-30 |
| can i use this system hard wired only without wifi? | 2022-12-30 | Most do have the option to be hard wired if you play the video of this system it shows the back of the dvr and it uses BNC cables and a cat5 or cat6 cable input if the dvr was only a wireless type it would state it in the description. so yes this Zosi 1080p system pictured does not need wifi I hook mine into my router and ran a cat5 cable under my floor to my bedroom to a laptop so I can view my camera's 24x7 using my network. | Mike Pardue | 2022-12-30 |
| can i use this system hard wired only without wifi? | 2022-12-30 | Dear friend, Thank you so much for your support on our products. Yes, you can use the system hard wired without wifi. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-01 |
| Where can i just get the camera itself? I have the exact system but one of my camera night vision stopped working | 2022-11-18 | If you know the model number of your camera you can probably find it on Amazon. If not, e-mail zosi support and they should be able to a least give you a model number compatible with your DVR, If it's fairly new, they might replace it after 8 or 10 emails. They are in china so this can take days of e-mail tag. | Dee Ramsey | 2022-11-19 |
| Where can i just get the camera itself? I have the exact system but one of my camera night vision stopped working | 2022-11-18 | Dear friend, Thank you so much for your support on our products. You can buy below camera that is compatible to your system. https://www.amazon.com/dp/B01DF6LJZK?ref=myi_title_dp Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-11-19 |
| Where can i just get the camera itself? I have the exact system but one of my camera night vision stopped working | 2022-11-18 | Amazon, of course !!!! | Jackie R Robinson | 2022-11-20 |
| are there motion dector white lights? | 2023-04-25 | Dear friend, Thank you so much for your support on our products. This camera system doesn't have motion detection white lights. You can check below our other systems that have motion-activated white LED warning lights. https://www.amazon.com/dp/B0887ZTPH3?ref=myi_title_dp&th=1 https://www.amazon.com/dp/B0BKG6HNHD?ref=myi_title_dp&th=1 Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-26 |
| What tripod works well with these camera?, looking for a sturdy clamp that hold the camera in place for mobile use at locations I’m monitoring | 2023-04-27 | Dear friend, Thank you so much for your support on our products. Sorry we don't suggest you mount the camera to a tripod. The camera can be mounted onto a flat, vertial surface. The surface must have sufficient strength to hold the camera. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-28 |
| Mi pregunta es está cámara trae una app para descargar y poder ver a través del teléfono móvil y también puedo conectarlo a mi tv | 2022-11-24 | Si puedes hacer todo eso | Charleys | 2022-11-24 |
| Mi pregunta es está cámara trae una app para descargar y poder ver a través del teléfono móvil y también puedo conectarlo a mi tv | 2022-11-24 | Dear friend, Thank you so much for your support on our products. Yes, you can connect the dvr to TV and you can download the app to view the cameras on your phone after you connect the DVR to internet. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-11-25 |
| Can you see license plates with these camera | 2023-04-05 | Yes, and no. At night, the IR lights up a plate but you won't be able to see the digits because of the reflective materiel on the plate. During the day, yes, if the plate is close enough to see normally or with zoom on and/or with the help of the HD mode. If the plate is too far, the image will be unreadable. Hope this helps! | CPG | 2023-04-05 |
| Can you see license plates with these camera | 2023-04-05 | Dear friend, Thank you so much for your support on our products. You can see the license plates at daytime but may not able to see at night. Camera night monitoring mainly relies on the diffuse reflection of infrared light / white light from the object. After turning on the infrared light / white light, the infrared light / white light will irradiate the license plate, and it will be directly reflected from the license plate back to the lens, causing the license plate to appear as white sequins in the output image. You can check this link for reference. https://supports.zositech.com/hc/en-us/articles/4423992305805-Can-t-See-License-Plate-at-Night Note: This is a normal phenomenon, and all cameras will have this situation under night vision when the built-in infrared lights are turned on. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-06 |
| Do these have 2 way audio? | 2022-12-13 | 1-way audio,there are other systems that have 2-way,but at higher prices | Albert 19 | 2022-12-13 |
| Do these have 2 way audio? | 2022-12-13 | I don't believe so, no. | Kevin A. McKenzie | 2022-12-13 |
| Do these have 2 way audio? | 2022-12-13 | No they do not | Helen Christensen | 2022-12-13 |
| Do these have 2 way audio? | 2022-12-13 | Dear friend, Thank you so much for your support on our products. No,it's one-way audio.If you wanna buy the camera which have 2 way audio.Please contact us via Amazon e-mail and we will commend something other. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-12-13 |
| Do these have 2 way audio? | 2022-12-13 | No I don't think so mine is not the exact same model but I've had two different Zosi systems and both only had one way, sound coming from a mic and I had to order a different cable and a mic and you will need a speaker system to hear the sound coming from the dvr. now the recorded video play back had sound when I copied it to a usb flash drive and reviewed it from my computer. but the audio came from the mic that I hooked up not from the camera its self. | Mike Pardue | 2022-12-13 |
| What is the best camera to work with this system other than the one's it came with? | 2022-10-31 | The system isn't good.. I took it all out .seller will not reply or refund money. It won't record anything or do anything unless you're signed on with them.. Cameras suck in daylight. Are pretty good at. Night. Any cheap camera works on this system. I would not buy nothing from this company.. | Johnny Hildenbrand ASE Ford Me… | 2022-11-01 |
| What is the best camera to work with this system other than the one's it came with? | 2022-10-31 | Dear friend, Thank you so much for your support on our products. Most of features of other cameras that work with system are the same with this one, if you need to listen to sound, you can consider below camera that has audio. https://www.amazon.com/dp/B09CYRLF7L?ref=myi_title_dp Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-11-01 |
| Hola mi pregunta es el paquete viene completo para la instalación o debo de comprar cables conectores disco duro por separado | 2022-11-23 | Dear friend, Thank you so much for your support on our products. This package include hard drive and cables, you don't need to buy it separately. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-11-23 |
| Can i turn video recording off and just use for viewing? | 2022-07-13 | Dear friend, Thank you so much for your support on our products. This system doesn't come with hard drive. If you don't need to use recording and playback function, you can still watch real time video when DVR without hard drive. If you need recording and playback function, then you should have an internal hard drive in the DVR to set up recording. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-07-13 |
| Can i turn video recording off and just use for viewing? | 2022-07-13 | Yes | David Cofield | 2022-07-17 |
| What size Cat wire / Cat 5 or Cat 6 | 2022-05-14 | Dear friend, Thank you so much for your support on our products. The size of wire is Cat 5. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-05-16 |
| What is the viewing angle on these 8mp cameras? | 2022-07-13 | Dear friend, Thank you so much for your support on our products. The viewing angle is about 90 degree. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-07-14 |
| Does it work outside USA? | 2023-05-08 | Yes as long as solar panels are in a position to get a good supply of sun | Robert p. Harry | 2023-05-08 |
| Does it work outside USA? | 2023-05-08 | Yes but it is a wired system and will have to be connected to the DVR hard drive to view/record. | Pam C. | 2023-05-08 |
| Does it work outside USA? | 2023-05-08 | Yes work very good | Reinaldo P. | 2023-05-08 |
| Do i need to connect the camera to dvr via wire? | 2023-05-08 | Dear friend, Thank you so much for your support on our products. No, not required, but requires a network cable to connect the router and NVR. This item comes with a network cable. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-08 |
| Does someone has to sign for this package when it’s delivered? | 2022-11-21 | Dear friend, Thank you so much for your support on our products. Please check the package when it is delivered. If no one checks, the package may be placed at the door by the deliverer or sent to the attached post office for signing. In case your package is wrongly signed, it is better to sign in time. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-11-21 |
| Camera asleep cannot wake it? | 2023-02-13 | Dear friend, Thank you so much for your support on our products. Please check if the cameras are fully charged, the network incator light of the camera will turn on blue when the cameras are fully charged. You can walk in front of the camera to wake up the camera. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-14 |
| Does this work with 220 volts? | 2022-08-21 | No way | Robert Johnson | 2022-08-21 |
| Does this work with 220 volts? | 2022-08-21 | Dear friend, Thank you so much for your support on our products. Yes, this system work with 220 volts. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-08-22 |
| ¿Puedo escuchar por las cámaras? | 2023-06-01 | Dear friend, Thank you so much for your support on our products. Our DVR has one audio input port and one audio output port, you need to purchase a security microphone, and use audio cable to connect it in a location where you want to capture audio,then connect a loudspeaker to the audio output port. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-06-02 |
| Thissystem is stated as wired/wireless how does it connect wireless? Or the cables have to be connected? | 2022-11-08 | To the best of my understanding the wireless aspect of this system is achieved through the app which you download on your phone. You also have to connect the dvr to your modem. All the instructions are in the Quick Start Guide. Hope this helps. | Kevin A. McKenzie | 2022-11-08 |
| Thissystem is stated as wired/wireless how does it connect wireless? Or the cables have to be connected? | 2022-11-08 | Dear friend, Thank you so much for your support on our products. This system is wired system, not wirelss system. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-11-09 |
| Does zosi sell additional cameras by themselves? (question for zosi/seller only) | 2022-11-05 | I'm sure you can find those cameras,they may not be same configuration,but when you look for them be sure use the exact type you want | Albert 19 | 2022-11-05 |
| Ordered this and it came with missing parts and wrong instructions,tried calling the company and no response or email from them. What do I do with ths | 2022-08-23 | They are in China. E-mail them, but prepare to have an exchange lasting several days for complex questions. It seems they are only up to corresponding with you once a day. | Dee Ramsey | 2022-10-23 |
| Does the zosi c306pk require a static internet connection or will it work with dianamic also? | 2023-03-28 | Dear friend, Thank you so much for your support on our products. It doesn't require a static IP address. You can check below link to connect the NVR to internet. https://supports.zositech.com/hc/en-us/articles/360017719491-Connect-the-DVR-to-the-internet Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-29 |
| Does the zosi c306pk require a static internet connection or will it work with dianamic also? | 2023-03-28 | Works ok with 2.5 I don't know about static | Robert p. Harry | 2023-03-29 |
| What all do i need to hook them to a second tv | 2023-02-14 | Dear friend, Thank you so much for your support on our products. You can use the VGA and HDMI coming out from a recorder. The DVR also has a VGA port that will work at the same time as the HDMI port; If your monitors don’t have VGA inputs so you will need a VGA to HDMI converter to use that. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-14 |
| Can you set these cameras to not use the motion activated LEDs or do they turn on no matter what when motion is detected? | 2022-07-13 | Dear friend, Thank you so much for your support on our products. Yes, you can set the cameras not use the motion activated LEDs. The system can trigger alarms and record when human-form is detected. There are three alarm types: motion detection, human-form detection and motion detection plus human-form detection. Motion detection and human-form detection can significantly reduce false alerts. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-07-14 |
| Can you view only 4 cameras at a time on the monitor? | 2022-07-06 | Yes, you can. | H. Van | 2022-07-06 |
| Can you view only 4 cameras at a time on the monitor? | 2022-07-06 | Yes it’s a 4 channel monitor | ANGELO B. 416 | 2022-07-06 |
| Can you view only 4 cameras at a time on the monitor? | 2022-07-06 | most systems let you view 4 or 6 or 8 or one at full screen,but it really depends on the software that comes with system, I have three systems running currently all have multiple viewing modes,there should be a phone number to call to ask these things | Albert 19 | 2022-07-06 |
| Can you view only 4 cameras at a time on the monitor? | 2022-07-06 | Dear friend, Thank you so much for your support on our products. Yes, you can view only 4 cameras at a time on the monitor, you can check below link to set up the screen display. https://supports.zositech.com/hc/en-us/articles/360003482011-How-to-set-the-screen-display-on-DVR-NVR- Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-07-07 |
| Is camera onvif compatible and will it connect to blue iris? | 2023-04-26 | Dear friend, Thank you so much for your support on our products. The camera is not onvif compatible and can't connect to blue iris. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-27 |
| Do I need wi-fi to use it? | 2023-04-02 | Dear friend, Thank you so much for your support on our products. None of our DVR/PoE NVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. If you don't need to view the cameras on phone app, the system will still work as a local security system with recording and storage. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-02 |
| Is the c296 camera onvif? | 2023-05-27 | Dear friend, Thank you so much for your support on our products. So sorry, the C296 camera does not support the onvif protocol. Any inconvenience hope your kind understanding. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-28 |
| El sistema es compatible con teléfonos iPhone ? | 2022-08-05 | Las que yo tengo uno las ajusta según sea mi celular Android o iPhone. No se si le ayuda. Sugiero baje el manual de su cámara en Internet y despejará mejor su duda. | Virgilio Simons | 2022-08-05 |
| El sistema es compatible con teléfonos iPhone ? | 2022-08-05 | Tengo entendido que hay una aplicación tanto en Android, como para iPhone. Podes verificar en el apple store. | Carlos Nieto | 2022-08-05 |
| El sistema es compatible con teléfonos iPhone ? | 2022-08-05 | si | hector | 2022-08-05 |
| El sistema es compatible con teléfonos iPhone ? | 2022-08-05 | Dear friend, Thank you so much for your support on our products. Yes, you can use IPhone to view the cameras. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-08-06 |
| I have a 4 camera system. How do I get my 4th camera to have its own camera number instead of going off of camera #3? | 2023-03-10 | Dear friend, Thank you so much for your support on our products. Just add your fourth camera directly to the system, if your camera IPs are duplicated, please reset one of them and add it again. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-10 |
| I have a 4 camera system. How do I get my 4th camera to have its own camera number instead of going off of camera #3? | 2023-03-10 | That's weird. I have the 4 camera as well & all my camera's have their own, not duplicated number. Sorry. I don't know. | AL KAISER | 2023-03-10 |
| I have a 4 camera system. How do I get my 4th camera to have its own camera number instead of going off of camera #3? | 2023-03-10 | Try opening your phone and press the 4 camera set up and check and make sure your 4th camera is operating and connected to system | Robert p. Harry | 2023-03-10 |
| Does this system require wifi or any sort of internet connection or can it be ran without? | 2022-08-13 | Yes, you need wifi unless you want to run a cable connection to the camera. All you need is power and it will go to your wifi. You will be able to access the unit remotely if you have an internet connection or wifi. | Robert Johnson | 2022-08-13 |
| Does this system require wifi or any sort of internet connection or can it be ran without? | 2022-08-13 | Required wifi internet | Ricardo Borba | 2022-08-14 |
| Does this system require wifi or any sort of internet connection or can it be ran without? | 2022-08-13 | It must be hooked to internet! You can be like me.. an get it as a closed system.private system.. An it won't do nothing......... They'll say oh yes it works. Lied. I got left with a system that don't work an these people did nothing. Amazon did nothing. Do not buy this system | Johnny Hildenbrand ASE Ford Me… | 2022-08-14 |
| Does this system require wifi or any sort of internet connection or can it be ran without? | 2022-08-13 | Dear friend, Thank you so much for your support on our products. In fact, none of our DVR/PoE NVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won't be usable, but the system will still work as a local security system with recording and storage. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-08-15 |
| Does this use existing wifi ? | 2022-10-22 | No it does not use wifi | Jw raabe | 2022-10-22 |
| Does this use existing wifi ? | 2022-10-22 | It should as long as you have a wireless router. | Joseph F. | 2022-10-22 |
| Does this use existing wifi ? | 2022-10-22 | It uses it's own wireless network/system to communicate with the DVR. The DVR connects to your router for the purposes of remotely viewing your cameras when you aren't near your monitor. The wireless range of the cameras is limited. | Dee Ramsey | 2022-10-23 |
| Does this use existing wifi ? | 2022-10-22 | No wifi. Got to hook to eithernet cord System stinks. | Johnny Hildenbrand ASE Ford Me… | 2022-10-23 |
| Does this use existing wifi ? | 2022-10-22 | Yes it can use existing wifi | Slim | 2022-10-24 |
| Does this use existing wifi ? | 2022-10-22 | Dear friend, Thank you so much for your support on our products. Yes,it could be used with the existing wifi. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-10-24 |
| Does this use existing wifi ? | 2022-10-22 | I'm not sure but..it comes empty..you have to buy a hard drive for it..worked for a week..it's all installed in my RV but unfortunately it's not working..good luck.. | scott baker | 2022-10-24 |
| Does this use existing wifi ? | 2022-10-22 | No they are hard wire POE cameras. Every item in the package I purchased works except the one camera. | gobison | 2022-11-09 |
| Is there a monthly subscription fee to use the live videos on your phone? | 2023-05-10 | No there is not a monthly subscription fee | FWDarcy | 2023-05-10 |
| Is there a monthly subscription fee to use the live videos on your phone? | 2023-05-10 | Not if you create your own web address to view cameras from phone. | Elaine | 2023-05-10 |
| Is there a monthly subscription fee to use the live videos on your phone? | 2023-05-10 | No, no monthly cost. | Apple Fan | 2023-05-10 |
| Is there a monthly subscription fee to use the live videos on your phone? | 2023-05-10 | Dear friend, Thank you so much for your support on our products. Our app is free of charge, there isn't a monthly subscription to view the live videos on the phone. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-11 |
| Is there a monthly subscription fee to use the live videos on your phone? | 2023-05-10 | No | Lorraine M | 2023-05-11 |
| Is there a monthly subscription fee to use the live videos on your phone? | 2023-05-10 | No, you'll use an internet connection to connect with the app | BIll | 2023-05-11 |
| Is there a monthly subscription fee to use the live videos on your phone? | 2023-05-10 | No, there is no subscription needed. The hard drive connects to your internet network and you connect directly to the hard drive through your network on your phone or computer. | Amazon Customer | 2023-05-11 |
| Do you have to enable the siren or is always on? | 2023-03-11 | Dear friend, Thank you so much for your support on our products. You could enable the siren or make it turn off. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-11 |
| Porque no puedo ver mis cámaras con datos del celular? | 2023-02-09 | Dear friend, Thank you so much for your support on our products. If you want to view your cameras remotely anywhere, the DVR should be connected to internet through network cable. Please connect the Router and your DVR via network cable, and go to DVR's Main Menu - Setup - Network to tick "Obtain an IP Address Automatically", the system will obtain IP Address, DNS from your Router automatically. Click"Test", if "OK" is displayed, the local area network is connected successfully. Please check below link for your reference. https://supports.zositech.com/hc/en-us/articles/360017719491-Connect-the-DVR-to-the-internet If you get an "OK" message, please follow up the below link go to add your device on app: https://supports.zositech.com/hc/en-us/articles/360016664951-2-How-to-Connect-your-Zosi-DVR-to-your-Zosi-Smart-Account Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-10 |
| Is the 1080p camera 12.5?? | 2023-02-02 | Dear friend, Thank you so much for your support on our products. The camera is 30FPS Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-02 |
| Se conecta remoto al internet o nesecito cable? | 2023-05-06 | Si, atraves de APP | EDBV | 2023-05-06 |
| Se conecta remoto al internet o nesecito cable? | 2023-05-06 | Las camaras van con cable al grabador | Rony Acosta | 2023-05-06 |
| Se conecta remoto al internet o nesecito cable? | 2023-05-06 | Con cable se conecta | Jose Angel Martinez | 2023-05-06 |
| Se conecta remoto al internet o nesecito cable? | 2023-05-06 | Good products some issues here and there but nothing major but for price is 5 stars | Carlos Hernandez | 2023-05-06 |
| Se conecta remoto al internet o nesecito cable? | 2023-05-06 | Dear friend, Thank you so much for your support on our products. You need to connect the NVR and router with a network cable, but the camera is able to connect through wifi. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-07 |
| Can I see the picture horizontally on my phone / how | 2023-03-28 | Dear friend, Thank you so much for your support on our products. Yes. You can see the picture horizontally on your phone. You can click the enlarge button at the right bottom corner to veiw the camera. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-29 |
| Can I see the picture horizontally on my phone / how | 2023-03-28 | Double click the camera you want to see. When it loads, clock the picture and 2 arrows will appear in the bottom right of the picture. Click those arrows and it will change the position to horizontal. To back out of it, click the picture and an arrow will appear in the top left of the screen. Click that to go back. | Rob Ledet | 2023-03-30 |
| Can someone hack the camera's if it is live from wifi because i wanna use the app but afraid that people will see too. | 2022-11-19 | Dear friend, Thank you so much for your support on our products. You can set up a password on your DVR, it requires the password to view the cameras in the app too so you don' t need to worry that people will see. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-11-19 |
| What is the maximum hard drive size that can be used in the 4k 8mp 8 camera system? | 2022-07-28 | Dear friend, Thank you so much for your support on our products. If you'd like to buy a hard drive by yourself, please kindly note that our DVR is only compatible with internal 3.5 inch surveillance hard drive. This system can support the hard drive size up to 8TB. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-07-28 |