| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| I have the arlo pro and would like to buy two extra cameras. will arlo 3 cameras work with my arlo pro base and other cameras i currently have? | 2022-01-29 | Yes it will work | armina | 2022-01-29 |
| Is this camera compatible with the base station model VMS4230? | 2022-07-30 | All arlo products are compatible with other arlo products, just make sure it is in fact arlo and not substitute | Mr J | 2022-10-21 |
| Stated in discription that it has rechargeable battery then it states it requires 2 cr 123 a batteries which one is it? | 2022-10-21 | My Arlo Pro cameras take the 1 Arlo rechargeable Li-ion battery which is a square battery model # A-1B I believe it say Netgear on label. They do make a 2-battery charging station for them also which I use for my outside cameras that are not plugged in direct. | Len Gosselin | 2022-10-21 |
| Stated in discription that it has rechargeable battery then it states it requires 2 cr 123 a batteries which one is it? | 2022-10-21 | Arlo Pro uses a rechargeable battery ( which I highly recommend,) they last me about 3 months on a single charge, never used a model with regular batteries, but it seems it would be a pain to always have to buy new batteries. | Rick A. | 2022-10-21 |
| Stated in discription that it has rechargeable battery then it states it requires 2 cr 123 a batteries which one is it? | 2022-10-21 | It has a rechargeable battery. I have just recharged the batteries every so many months . I’ve had this product for two years . | Amazon Customer | 2022-10-21 |
| Stated in discription that it has rechargeable battery then it states it requires 2 cr 123 a batteries which one is it? | 2022-10-21 | The one I received has a rechargeable battery like the rest of the ones I have. | James P. | 2022-10-21 |
| Stated in discription that it has rechargeable battery then it states it requires 2 cr 123 a batteries which one is it? | 2022-10-21 | It’s a rechargeable battery that is needed! | George W. | 2022-10-21 |
| Stated in discription that it has rechargeable battery then it states it requires 2 cr 123 a batteries which one is it? | 2022-10-21 | I’ve purchased 4 add on cameras, they all came with the battery. | Mr J | 2022-10-21 |
| Stated in discription that it has rechargeable battery then it states it requires 2 cr 123 a batteries which one is it? | 2022-10-21 | its a rechargeable battery....be advised if you have issues customer support is almost non existence...and when you do get it...its horrible...the cams are great when they work | rsa2 | 2022-10-22 |
| Stated in discription that it has rechargeable battery then it states it requires 2 cr 123 a batteries which one is it? | 2022-10-21 | The batteries are rechargeable. | deborah tustin | 2022-10-23 |
| Is this one of the camera models that are now included in Arlo's new "End of Life" policy? | 2023-01-27 | Dont know about that, but I do know their security cameras are TERRIBLE!!! I recommend you research other options. | pretty_in_pink | 2023-01-27 |
| Is this one of the camera models that are now included in Arlo's new "End of Life" policy? | 2023-01-27 | As far as I know .. ARLO Pro cameras are no longer available. We just tried purchasing extra cameras because of this and they would not link up to our base so we returned them. Arlo no longer will give phone support so when our cameras finally die off we won't be buying anymore ARLO .. poor customer service | BnG | 2023-01-27 |
| Is this one of the camera models that are now included in Arlo's new "End of Life" policy? | 2023-01-27 | Yes.. its one of the 2 that will EOL by April 2023 | 4sxb513 | 2023-01-28 |
| Can i use a hub from my arlo essential spotlight camera or do i have to buy a arlo 2 | 2022-02-24 | You can use your hub. | Herbert Valdez | 2022-02-24 |
| I have arlo pro cameras and a base. how do i update a new wifi password to the system? | 2022-03-17 | Download app on your phone....if you have not already. Remove base station and reconnect it. It was then automatically updated to a new password. | Missy | 2022-03-17 |
| All 5 of my cameras quit working I did everything you guys say to do so now what? I won't be buying Arlo agin unless they wna make this right! | 2022-12-05 | Try rebooting both your Arlo base station as well as your internet modem - sometimes that happens and I don’t know why - Arlo stopped giving phone support and when my system finally dies we will find another brand other than Arlo - maybe blink | BnG | 2022-12-05 |
| All 5 of my cameras quit working I did everything you guys say to do so now what? I won't be buying Arlo agin unless they wna make this right! | 2022-12-05 | Never happened to me . Is your WiFi down? | Amazon Customer | 2022-12-05 |
| All 5 of my cameras quit working I did everything you guys say to do so now what? I won't be buying Arlo agin unless they wna make this right! | 2022-12-05 | Good Luck they have horrible customer service ...you will need to push on them hard for help | rsa2 | 2022-12-06 |
| All 5 of my cameras quit working I did everything you guys say to do so now what? I won't be buying Arlo agin unless they wna make this right! | 2022-12-05 | You may need to upgrade the firmware. Try doing that, then reboot the base station. If that doesnt work, try contactin Arlo. But I do agree, their security cameras STINK! I will NEVER again buy their product. | pretty_in_pink | 2022-12-07 |
| can you hardwire cameras??????half say yes and half say no | 2022-08-18 | All my cameras are plugged in/wired so i dont have to keep going up the ladder yo charge them | 4sxb513 | 2022-08-18 |
| can you hardwire cameras??????half say yes and half say no | 2022-08-18 | No, these are wireless only. | sfbookreviewer | 2022-08-18 |
| can you hardwire cameras??????half say yes and half say no | 2022-08-18 | No you can NOT I have 4 of them battery power only | Pasta Impressions | 2022-08-18 |
| can you hardwire cameras??????half say yes and half say no | 2022-08-18 | The camera I bought is designed to be wireless. There are different versions. | Rich | 2022-08-18 |
| can you hardwire cameras??????half say yes and half say no | 2022-08-18 | No, there is no port to connect to, only a charging port, the batteries in the rechargeable models are excellent I only have to charge every 4 or 5 months. | Rick A. | 2022-08-27 |
| Can this camera work with the vmb3500 home base? | 2022-10-02 | Matt, not sure mine is a 4000 base | Len Gosselin | 2022-10-02 |
| Is the software up to date in the arlo pro base or will i have to pay arlo to update it after i get it? | 2022-07-31 | Arlo customer support updated ours after we installed them. They didn't charge me anything for doing it, so you shouldn't have to pay either. | Eli's mom | 2022-07-31 |