| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is it wireless? | 2023-04-11 | Not need wire | Cs | 2023-04-11 |
| Is it wireless? | 2023-04-11 | No. It`s not wireless. | HATEM K. | 2023-04-11 |
| Is it wireless? | 2023-04-11 | No it’s not | G. Guill | 2023-04-12 |
| Is it wireless? | 2023-04-11 | This video intercom system needs wire between monitor and doorbell camera, but it support wifi mobile phone app view and remote unlock, the 100% wireless , wire free system will be available on next month, the ASIN is B0C1BTXK8J, if u are need the wireless system urgently, pls contact us at tmezon at yahoo doc com. | Tmezon | 2023-04-14 |
| Al presionar el timbre suena un tonouy agudo y molesto hasta no contestar por la App ó el Monitor?.. Sugerencias para arreglarlo? | 2023-03-05 | Pls power off the system and restart , also reset the monitor to try if it work? | Tmezon | 2023-04-14 |
| Can i buy an extra chime and put it in the kitchen? Do i need an extra setting? | 2022-11-18 | It is not really wireless. The description is misleading. It is only wireless to your phone. There are wires between doorbell and monitor. | Maciek Kormicki | 2022-11-18 |
| Can i buy an extra chime and put it in the kitchen? Do i need an extra setting? | 2022-11-18 | I bought this item, it did not work even one year, and I had to remove it , very weak signal, and it started flickering, then the speaker got issue, and so on, waste of time and money. | TitanOwl | 2022-11-18 |
| Is this Monitor 1080p Resolution also? | 2022-11-30 | NO | HATEM K. | 2023-02-26 |
| Where can i fin a second monitor? Its for my house aecond floor! | 2023-01-18 | Here is the asin for the second monitor : B07KZTG17Z This video intercom system support max 4 monitors | Tmezon | 2023-02-01 |
| Puedo visualizar a visitante desde un monitor de Pc con link o app?? | 2023-05-17 | Si solo lo he usado desde el celular y si lo recibo siempre con el app que es lo que uso | carlos frias | 2023-05-17 |
| Puedo visualizar a visitante desde un monitor de Pc con link o app?? | 2023-05-17 | Sólo a través de su propio monitor, o por intermedio de su app con Internet activa y debidamente emparejado el dispositivo. | rodlex | 2023-05-17 |
| Puedo visualizar a visitante desde un monitor de Pc con link o app?? | 2023-05-17 | This video intercom system cant support PC view, u can download the app to your phone to view and unlcok the door. | Tmezon | 2023-05-18 |
| Does it works with 220v? | 2023-02-26 | NO | HATEM K. | 2023-02-26 |
| Does it works with 220v? | 2023-02-26 | It’s Garbage very bad quality it’s stop working right after 10 days of installation It’s can work with 12v DC | Victor | 2023-02-26 |
| Does it works with 220v? | 2023-02-26 | Yes it works but I would strongly recommend not to buy this if you are planning to use the app to operate it. It hardly ever works!! and most of the time you will get a ring notification after hours | OneManShow | 2023-02-26 |
| Does it works with 220v? | 2023-02-26 | No, need to use 12v power supply to connect directly to the screen, not 220V, need to use the converter or power adapter if wanna work with 220v. | Tmezon | 2023-03-02 |
| Is the lock switch an electromechanical relay? Can I use it as a 110v switch with 50mA current? | 2023-01-18 | Yes, it’s mostly designed for a home that has a gate far from the front door or the front door that needs access by seeing who is there | Ruben Aguilera | 2023-01-18 |
| Is the lock switch an electromechanical relay? Can I use it as a 110v switch with 50mA current? | 2023-01-18 | Doesn't look like my previous answer was displayed. Yes, there is a relay with NO/NC contacts. The manual states the relay is rated at 30 volts but doesn't give a current rating. | Amazon_Adventurers | 2023-01-20 |
| Buenos dias! Lo compre y ya la había instalado cuando en el principal se dejó de ver la cámara cuando se acciona el timbre, tiene sonido pero NO video | 2023-05-03 | Configúralo según dice el libro de intrucciones | Alicia quirindongo | 2023-05-06 |
| Buenos dias! Lo compre y ya la había instalado cuando en el principal se dejó de ver la cámara cuando se acciona el timbre, tiene sonido pero NO video | 2023-05-03 | Please use the short cable which come with the packages to test the system and then adjust the signal mode and signal type to Auto to see the result. | Tmezon | 2023-05-10 |
| I’m having trouble connecting the doorbell to my iphone. i was at it for a few days and eventually i gave up. is there any assistance i could get? | 2022-09-11 | I have only tried to "bench test" the one I bought and have also battled with the TUYA app - It does not want to synchronise with the door phone, so eventually I put it aside to try again when I have more time to "fiddle" | Steve Onions | 2022-09-11 |
| I’m having trouble connecting the doorbell to my iphone. i was at it for a few days and eventually i gave up. is there any assistance i could get? | 2022-09-11 | Video could not be loaded | Tmezon | 2022-09-13 |
| con este monitor se puede desbloquear la puerta o el porton? | 2023-02-28 | Yes, u can download the TUYA app to your phone and unlock it with your phone. | Tmezon | 2023-03-02 |
| Where do I get the sd card? | 2023-01-24 | Here is the ASIN B0BGG4TB9J for the 64GB SD Card | Tmezon | 2023-02-01 |
| Puedo visualizar a visitante desde un monitor de Pc con link a app?? | 2023-05-17 | No estoy en eso | carlos frias | 2023-05-17 |