| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How long is the strap connecting the two ear buds? | 2022-10-07 | I'm not a fan of the product, as you can see by my review. But the measurement is 21" Maybe 21.25 | Paul in Greenwood Village | 2022-10-07 |
| How long is the strap connecting the two ear buds? | 2022-10-07 | 21 inches | Jimi Hendrix Clone | 2022-10-13 |
| Docan you control left and right vokume separately escab it have separate volume controls? | 2022-11-12 | Video could not be loaded | Ileana mendez | 2022-11-13 |
| Do these work in the shower? | 2022-07-17 | Yes and then you buy a new pair! Not water proof! | sue | 2022-07-17 |
| Do these work in the shower? | 2022-07-17 | I do not think they are listed as waterproof. | Cjohns | 2022-07-18 |
| Do these work in the shower? | 2022-07-17 | Good question, but I don’t think I’d use them in the shower as the cord would get in the way of my using the bar of soap. But there’s not enough electricity be any danger, so if you try, be sure to share your experience. | De Nio | 2022-07-18 |
| Can you turn them off? | 2022-09-02 | Yes, keep it pressed for few seconds and the power goes off. It takes a few seconds to turn on/off, keep pressing until you hear it | Ayla | 2022-09-02 |
| Can you turn them off? | 2022-09-02 | Yes, you just hold down on the button. To turn them back on, hold down again. It’s like a toggle. | M. Kane | 2022-09-02 |
| Can you turn them off? | 2022-09-02 | Yes, the same button that powers them on also powers them off. | Sarah | 2022-09-02 |
| Can you turn them off? | 2022-09-02 | Yes, you can hold the button down and turn the off | Paul | 2022-09-03 |
| How do u reset the language to English? | 2022-02-17 | When I got my Headphones the voice was already in English. Thanks for letting me know that they can come in different languages. | Gale | 2022-02-17 |
| How do u reset the language to English? | 2022-02-17 | Not too sure! Mine came in English. Wish I could help! | Mac | 2022-02-17 |
| How do u reset the language to English? | 2022-02-17 | I never had an issue and was not aware that you can change language. | jecy | 2022-02-17 |
| How do u reset the language to English? | 2022-02-17 | I just looked up some info on Google and it mentioned that you should sync up your Bluetooth headphones and then hold the volume up and down together until you either hear "welcome" or it will go to a language menu. The volume down control will be the one to switch between choices. I hope that this helps. Good luck. | Gale | 2022-02-17 |
| What is magnetic thing with senso printed on it? These are the only buds that fit in my ear thank you | 2023-05-20 | Sounds like your talking about the charging cable. | Dee | 2023-05-21 |
| What is magnetic thing with senso printed on it? These are the only buds that fit in my ear thank you | 2023-05-20 | It’s part of the earbud that goes into your ear. | Jimi Hendrix Clone | 2023-05-22 |
| How and where to relace Battery? | 2023-04-05 | No external batteries. Use USB cord to re-charge internal battery. | Jimi Hendrix Clone | 2023-04-09 |
| What size is the inner mesh (diameter in mm)? Necessary to know for replacements after cleaning. | 2022-05-08 | I would refer to senso online help support@sensoshop | Dee | 2023-05-21 |
| Any way to increase the volume output? these just are not loud enough, even compared to my previous pair of senso headphones. | 2022-05-19 | Your earbuds are either defective or you have terrible hearing because these get really loud for me. | Jose Sanchez | 2022-05-19 |
| Any way to increase the volume output? these just are not loud enough, even compared to my previous pair of senso headphones. | 2022-05-19 | Besides increasing the volume on your phone, there’s a “button” on the right earbud towards the top back, which is for increasing volume, and towards the top front that decreases the volume. Having said that, I’ve had three of these earbuds, which worked fine for a long time until the buttons started giving out. When I ordered the fourth pair fairly recently, the buttons were extremely unreliable, and I had to return them. | M. Kane | 2022-05-19 |