| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Are these camera has IR Led lights? | 2022-12-14 | They record in black and white at night | Amazon Customer | 2022-12-14 |
| Are these camera has IR Led lights? | 2022-12-14 | dont buy this product. it is junk. they dont work | hamid a. | 2022-12-14 |
| Are these camera has IR Led lights? | 2022-12-14 | If your asking if they have them then yes. | Chris D | 2022-12-14 |
| Are these camera has IR Led lights? | 2022-12-14 | Yes | Leroy Williams | 2022-12-16 |
| what the viewing angle of the camera? (field of view) | 2022-04-11 | It’s about 108degree field of view | MC Smith | 2022-04-12 |
| Same model in home depot.. price is $836. anyone have iny idea why is that? | 2022-12-18 | i dont know but i do know their customer service is not local and no contact number , except email and i never did get a right answer from them | hamid a. | 2023-02-12 |
| I bought this camera and the seperate 2 in 1 video power extension cable for it. No way of getting power to the camera, where is the power adapter?? | 2022-12-05 | Purchased separately | brian washburn | 2022-12-05 |
| Does it have night vision? Can you see good at night? | 2019-02-02 | Great Night Vision. I love them I can see everything!!!! In the monitor, in my iPhones XsMax, and my computer. | Wolfer Quin | 2019-02-02 |
| Does it have night vision? Can you see good at night? | 2019-02-02 | If you use a quality camera it will do fine. I recommend 900 to 1000TVL for best picture day or night. | Charles BridgTec | 2019-02-02 |
| Does it have night vision? Can you see good at night? | 2019-02-02 | Yes, it is. You can see good at night | Fernando R. Gonzalez | 2019-02-02 |
| Does it have night vision? Can you see good at night? | 2019-02-02 | My personal opinion is they have great night vision | Rebecca C. | 2019-02-12 |
| what is the weight of the whole full package? | 2018-12-29 | Dear friend, It is about 8KG. Thank you so much. Support Email: service@zositech.com Best regards | ZosiDirect | 2018-12-29 |
| We have several pets. Do they trigger the motion sensors? | 2018-11-24 | Yes they will if they are in camera view. | ray | 2018-11-24 |
| We have several pets. Do they trigger the motion sensors? | 2018-11-24 | Dear friend, This system could be set up the motion detection recording mode. Here is the reference about how to set up the motion detection recording mode: https://support.zositech.com/hc/en-us/articles/234712387-How-to-set-up-record-and-playback-on-DVR- Thank you so much. Support Email: service@zositech.com Best regards | ZosiDirect | 2018-11-24 |
| What is the field of view or angle of view of the camera? | 2022-04-11 | 108 field of view | MC Smith | 2022-04-12 |
| how i can connect this camera with the DVR? | 2023-04-12 | With CCTV cable which you can purchase here on Amazon. I use a ZOSI security camera DVR. | Rosalio Gutierrez | 2023-04-12 |
| how i can connect this camera with the DVR? | 2023-04-12 | You plug it in. Glad I can help :) | choup | 2023-04-12 |
| Are these 4k? | 2023-02-05 | Yes, it states right on the description that they are. | Ayah | 2023-02-05 |
| Are these 4k? | 2023-02-05 | No. 2k. | DP Hochradel | 2023-02-05 |
| How do I know if the camera is powered up and on? I plugged it in today, but there was no video signal after selecting the proper input. | 2022-11-07 | Make sure you have the right ends in the right (to camera) and to DVR | Dr.David Callaway | 2022-12-10 |
| Will these work with my hik vision DVR ? | 2023-01-14 | No had to return the system it never worked for me😢 GOOD LUCK | DENISE KELSEY | 2023-01-14 |
| Will these work with my hik vision DVR ? | 2023-01-14 | I do not believe so. | Ayah | 2023-01-14 |
| Does the cameras support onvif protocol? | 2022-12-28 | No because I have nothing good to said about the system of the company nor there none existing support | DENISE KELSEY | 2023-01-14 |
| What data bit rate will this nvr store the full 4k video for all 8 cameras? some other manufacturers have a real probem storing all the video. | 2023-01-22 | well this company has a lot of problem with their camera beside what you are worrying about | hamid a. | 2023-02-12 |
| is this camer compatible with a Swann dvr8-4575 system? | 2023-05-12 | Not at all. I returned it. | R. Smith | 2023-05-12 |
| is this camer compatible with a Swann dvr8-4575 system? | 2023-05-12 | I don't know if my system is the 4575 or not, but it is an 8 camera wired video system. I had video loss in one camera and bought a new wire set as well as the camera to cover the bases. I had swapped connections at the DVR to eliminate transformer power as an issue. It turned out to be the wire, but with the new camera in place I just left it. It has a better picture than the original cameras anyway. | STEVE | 2023-05-12 |
| Can 2mp camera works with this dvr? Thanks | 2023-01-10 | Yes they can | Amanda Watson | 2023-01-10 |
| Where can I get the manual for this system? | 2023-01-22 | Zositech. | Rosalio Gutierrez | 2023-06-19 |
| ¿Mi router es de 5 Ghz, me servira las camaras? | 2022-12-12 | Esa cámara no es de WiFi | La mega | 2022-12-12 |
| ¿Mi router es de 5 Ghz, me servira las camaras? | 2022-12-12 | Si, sin ningún problema. Ella no se conecta vía inalámbrica, se conecta de forma cableada... | Miguel Hernandez | 2022-12-12 |
| Can this work with a Swann DVR 84500? | 2023-06-19 | yes | Curt Giraud | 2023-06-19 |
| Can this work with a Swann DVR 84500? | 2023-06-19 | Yes. | Rosalio Gutierrez | 2023-06-19 |
| What is the field of view for these cameras? | 2022-12-17 | it is good. except the cameras stop showing after a while and to get in the box to go back is very hard | hamid a. | 2023-02-12 |
| Is there a better camera I can use with this system like 3mp, 4mp or possibly 5mp but not to expensive that is good for day and nite vision? | 2019-06-27 | Dear friend, This system is 720P (1.0mp) . Here is the product link of 1080P (2.0mp): https://www.amazon.com/stores/page/CE3FB6AB-FA07-4E49-88F3-3201D34471A0?ingress=2&visitId=51171578-7a64-4c2f-a786-54b697e8ec02&ref_=bl_dp_s_web_9540157011 More questions, please do feel free to contact us anytime. Thank you so much. Support Email: service@zositech.com Best regards | ZosiDirect | 2019-06-28 |
| how i can connect this camera with out the DVR? | 2023-04-12 | I don’t think you can. The product specification says it is designed to connect to a DVR. Zosi customer support has been very helpful to me, you might check with them. | Mike K. | 2023-04-12 |
| Can I buy a zoom lens for this camera? What size is the lens mount? | 2022-10-02 | best of my usage 12 years no | AJ | 2022-12-24 |
| Do the spotlights come on with just motion detection or are they on all the time? | 2023-01-22 | We opted for dusk till dawn rather than motion detection. | DonnaOnAmazon | 2023-01-23 |
| Do the spotlights come on with just motion detection or are they on all the time? | 2023-01-22 | no, you program the camera to turn on or stay off | jesus m martinez | 2023-01-24 |
| Does this camera work with tigerview? | 2023-01-16 | If "Tigerview" is a DVR security camera box, it should work. I bought this camera for a replacement for a damaged camera for my NightOwl system and it works fine. It even takes good clear image(s) and I plan to get a few more because it's better and clearer. | Aris Jan Rivera | 2023-01-17 |
| Does this cam work with nvr zr08eM? if it does, do i have to upgrade the version of the nvr? | 2022-05-05 | Honestly, my app for this brand of cameras does not work. I can not log in and view anything. So if you have this brand and it works for you, that's great but I cannot honestly give you an answer because mine doesn't work properly. I have emailed the company and did the review just trying to get a response and nothing. Sorry! | maria | 2022-05-05 |
| My zmodo dvr has pal/ntsc/secam video input. are these cameras compatible? | 2023-04-27 | I'm not a hundred percent sure but I don't think so these cameras are POE power over ethernet. | Amazon Customer | 2023-04-27 |
| Will this camera work on my xvim dvr system? | 2022-09-21 | A DVR with its own 1TB drive is part of the complete system. Why do you feel the need for two DRVs monitoring the cameras? | Steve | 2022-10-05 |
| Does this system have a US Customer service people you can call if a problem comes up.? | 2019-06-10 | I think that yes...there is an 800 number | Wolfer Quin | 2019-06-18 |
| Can i connect a ptz camera with this system? | 2023-02-12 | i have not had a good experience with it. and i can not get any customer support | hamid a. | 2023-02-12 |
| Can i connect a ptz camera with this system? | 2023-02-12 | yes you can just have to go into the ptz setting to get it to work properly | Curt Giraud | 2023-02-13 |
| Do you have to have internet? | 2019-05-07 | No, but if you want to view your cameras via your phone through the app, you will need internet | Skiboskee | 2019-05-07 |
| Do you have to have internet? | 2019-05-07 | You need to connect directly to your router, you will be satisfied! | Nestor V. | 2019-05-07 |
| Do you have to have internet? | 2019-05-07 | Dear friend, NO, this system could work without internet. Thank you so much. Support Email: service@zositech.com Best regards | ZosiDirect | 2019-05-08 |
| Do you have to have internet? | 2019-05-07 | No you do not have to have internet | crharasty | 2019-05-08 |
| Do you have to have internet? | 2019-05-07 | Not sure but it helps for the app. The app is free. One of the only ones i know of that is. | Six | 2019-05-10 |
| is there an outside dome camera that works with this security system? | 2019-06-05 | Dear friend, Yes, there are outdoor dome cameras could work with this system. You could have a look with these cameras: https://www.amazon.com/dp/B075M8TNK6 https://www.amazon.com/dp/B07JM4W16L More questions, please do feel free to contact us anytime. Thank you so much. Support Email: service@zositech.com Best regards | ZosiDirect | 2019-06-05 |
| How long/how many feet is the wire that comes with this? | 2022-12-15 | I have the 4K, 16 ch, 8x8MP system and it came with 8xCAT 5E Ethernet cables. 6x60Ft and 2x40Ft. | Viji | 2022-12-19 |
| Can I hookup a backup battery to the dvr | 2020-05-20 | Simple, Yes | Wolfer Quin | 2020-05-20 |
| Is there a larger hard drive i can replace my 1t with for when i go on vacation? i was thinking of one that will record for 2 two three weeks. thanks. | 2019-06-13 | Dear friend, Yes. This system could support up to 6TB hard drive, it will be enough to record more than one month with continuously recording. Here is the reference about what kind of hard drive you could use and how to install it: https://support.zositech.com/hc/en-us/articles/234712147-What-kind-of-hard-drive-can-be-used-with-our-DVR- Thank you so much. Support Email: service@zositech.com Best regards | ZosiDirect | 2019-06-14 |
| Does it work with pal dvr not ntse ? | 2022-10-20 | No | kenneth evans | 2022-11-09 |
| Alexa compatible | 2019-08-28 | I think this is not a good product, i never satisfied since i used it due that it always deprogrammed, it always like turning off! | Nestor V. | 2019-08-28 |
| Alexa compatible | 2019-08-28 | Dear friend, Sorry, this system doesn't support Alexa. Support Email: service@zositech.com Best regards | ZosiDirect | 2019-08-29 |
| Does it have michrophone ? | 2023-01-23 | According to the listing it has 2 way talk and if it has 2way talk it has to have a microphone | Dee | 2023-01-23 |
| Does it have michrophone ? | 2023-01-23 | Yes it has 2way communication | Rich M | 2023-01-23 |
| Will this system accept zosi wireless camera? i am replacing a reolink system with (8) poe cameras and (2) wireless cameras. | 2023-04-17 | No it won't | Amazon Customer | 2023-04-17 |
| I canceled this order a couple weeks ago and I have not been reimbursed yet | 2021-10-01 | Call customer service | Dr.David Callaway | 2021-10-01 |