| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How Can you turn the siren off completely? | 2022-10-20 | Ii's in the menu, go to setup, basic, alarms. | Marshall C. | 2022-12-04 |
| People say you can turn off siren but cannot find it in dvr settings is it only in the app? | 2022-07-13 | Right click on the monitor screen, go to intelligent alarm and select siren/motion for the channel you want to change. | Marshall C. | 2022-07-15 |
| How do you cut the beeping off on the camera itself | 2022-06-30 | Push the button | Markus peacock | 2022-10-15 |
| Is there pre installed memory | 2022-06-16 | No. I had to acquire a hard drive for mine. | Steven McCray | 2022-06-16 |
| Is there pre installed memory | 2022-06-16 | Nop, you need to get a hard drive I recommend 2tb | Phill P. King | 2022-06-16 |
| I quit receiving push notifications on my phone can anyone offer help? | 2022-05-25 | This is made by a Chinese company that is no longer fully supporting this item. | Steven McCray | 2022-05-25 |
| Is there anyway or place to just get these cameras? Because I am having lots of difficulty getting just the cameras. | 2021-08-14 | Amazon | Robert Levi | 2021-08-15 |
| will these work with a infrared light to extend the night time range ? | 2022-04-08 | Overall garbage. Buy Swann or Lorex. | B. Ellsworth | 2022-04-08 |
| If its an 8 channel Dvr why cant 4 additional cameras? | 2022-12-23 | IT only comes with 4 cameras; you can add up to 4 more for a total of 8. | david bailey | 2022-12-24 |
| If i don’t have a hard drive, is this a reason why i cannot view all cameras live? i have to click each channel to view live. please confirm | 2022-05-09 | Had the system in my old house in Atlanta very difficult to keep on line and their customer service is in another country and the only time they call you is in the middle of the night. And there is no long-term storage to go back to review | Tommy | 2022-05-09 |
| If i don’t have a hard drive, is this a reason why i cannot view all cameras live? i have to click each channel to view live. please confirm | 2022-05-09 | Nop, You can see all cameras in real time but no record, so if you try to watch yesterday you can't Get a hard drive 1 or 2 TB | Phill P. King | 2022-05-10 |
| The zosi smart app works well on Apple's smartphone? | 2021-10-18 | Yes, have had ours for going on 2 years with most issues being user error! Loads fast and works very well! | Eric J. | 2021-10-19 |
| The zosi smart app works well on Apple's smartphone? | 2021-10-18 | yes it does | William | 2021-10-20 |
| installation instructions? | 2022-07-19 | mine came with; but the support is really helpful and responsive… call or email; get from website | Tesjuan | 2022-07-19 |
| installation instructions? | 2022-07-19 | We had someone professionally install our cameras. | MsQuest | 2022-07-20 |
| I’ve heard you can buy solar panels from the manufacturer if you don’t have enough plug ins outside. Is this true? | 2022-06-24 | Yes it is true | Markus peacock | 2022-06-27 |