| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| What is the largest hard drive I can put in this dvr? | 2022-09-02 | I’m running a 2t. And it gives me 30 days with 8 cameras | Vincent Connecticut USA | 2023-05-16 |
| How do I send this back? Too overwhelming for what I’m looking for | 2022-06-02 | Go to your purchases page. If it's returnable they'll be a returnable date deadline | JEFFREY J BANNER | 2022-07-07 |
| How do you playback the recorded video? It formatted drive, set motion detection & hard drive space is lowering but absolutely no video will playback. | 2022-05-09 | Make sure you format your separate hard drive correctly | Vincent Connecticut USA | 2022-06-09 |
| Can this system be connected to the internet via WiFi instead of Ethernet cable ? | 2022-02-20 | Ours is hooked up with a Ethernet cable into wifi | Katrina Hughes Ford | 2022-03-16 |
| How long last the internal storage ? Please, in terms of of hours or days? Thank you. | 2022-04-23 | Hi. It all depends directly on how big your Hard Drive is. I am using a 1 TB drive and it keeps a 22 days log. So I suppose a 2 TB drive would keep 44 days and so on...... | Vinicio Garcia | 2022-04-24 |
| These are wired meaning hard hence that’s why they are on sell? | 2022-09-03 | Wired are the only true way to be secure. Criminals use wifi jammers to disable wireless cameras | Vincent Connecticut USA | 2023-05-16 |
| Estas cámaras tienen audio? | 2021-10-22 | Si. Pero no te recomiendo comprarlas, a las 2 semanas empieza a ponerse rosada la grabación que no se puede nisiquiera ver lo que se graba. | ANYELO 03 | 2021-10-23 |
| Do you need an ethernet cord for remote use? | 2023-05-16 | I don’t have a remote so I’m not sure . I downloaded the app and control it from my phone. | Zapples | 2023-05-16 |
| Do you need an ethernet cord for remote use? | 2023-05-16 | You do need to plug in an ethernet cord to plug into your internet device. Then download the Zosi app. | Vincent Connecticut USA | 2023-05-16 |
| Do you need an ethernet cord for remote use? | 2023-05-16 | I think you can go wireless but you need a certain module from Zosi. Not sure. On another note - I would stay far away from this company and their systems. I have it their system for over a year and been back and forth with them to correct many issues. Their app is lousy. There are things that do not work in the app and the app really does not let you do much. The system constantly falsely triggers. For example, heavy rain,wind, changes from dusk to dawn, if a bug passes. I have to turn off notifications at night for thee reasons. They have not been able to fix them and I have not heard a peep if and when it will be addresses. I act00ually purchased another wireless system an it does NOT falsely trigger like this system. Buyer Beware. The price is lower than other systems, however now, I know why? Good Luck. | scolon42 | 2023-05-17 |
| Do you need an ethernet cord for remote use? | 2023-05-16 | you can use a USB wireless transmitter and download their App for android phone or your pc | Ron | 2023-05-17 |
| Do i need to put something over my connector where i used a extension cable? | 2021-10-04 | Yes I certainly would use heat shrink or at least tape it with good quality electrical tape | Tom T. | 2021-10-04 |
| Do i need to put something over my connector where i used a extension cable? | 2021-10-04 | It's advisable | Jim Barry | 2021-10-04 |
| Does anyone have an actual email for anyone at Zosi. Website is non responsive. | 2022-04-12 | Zosi is terrible at customer service. It's a decent camera monitoring system but their customer service sucks. Call Amazon and ask them. | JEFFREY J BANNER | 2022-07-07 |
| What kind of cable do i need to connect the box to the monitor or tv?! | 2022-05-11 | Use a HDMI cable. | Lance Decker | 2022-05-11 |